Exterior
Check availability

Reviews of Courtyard by Marriott Sioux City Downtown/Convention Center

3 out of 5
Courtyard by Marriott Sioux City Downtown/Convention Center
901 4th Street, Sioux City, IA

Reviews

9.0

Wonderful

Rating 10 - Excellent. 202 out of 293 reviews" "
Rating 8 - Good. 54 out of 293 reviews" "
Rating 6 - Okay. 19 out of 293 reviews" "
Rating 4 - Poor. 8 out of 293 reviews" "
Rating 2 - Terrible. 10 out of 293 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

6/10 Okay

Lisa

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The parking is a joke, I ended parking 3 blocks away because garage was full. No free coffee or room service. Wont stay there again.
Stayed 2 nights in May 2024
Response from Angela Lias on 13 May 2024
Good Afternoon Lisa, Thank you for taking the time to provide feedback on your recent stay with us. I sincerely apologize that you had an experience that did not meet your expectations, and parking was a major issue during your stay. We take your concerns seriously and it's through reviews that we get better as a team and property. Again, thank you for your time.

8/10 Good

Rachel

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Angela Lias on 13 May 2024
Thank you so much for taking the time to give us your feedback on your recent stay. It's reviews like yours that helps us grow as a team and a property. Thank you again for the feedback, we look forward to your next stay!

10/10 Excellent

Rochel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome stay
Stayed 3 nights in Apr 2024
Response from Front Desk on 23 Apr 2024
Thank you for the freedback, we truly appreciate it.

10/10 Excellent

jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
I slept great
Stayed 1 night in Feb 2024
Response from m on 13 Apr 2024
Thank you for staying with us and appreciate your 5 out of 5 review.

10/10 Excellent

Bradley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from m on 13 Apr 2024
Thank you for staying with us and appreciate your 5 out of 5 review.

10/10 Excellent

Josh & Kim

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was in a great location near restaurants and bars. Walking distance to Tyson event center. The rooms were clean and comfortable.
Stayed 1 night in Mar 2024
Response from Michelle on 16 Mar 2024
We Thank you staying at the Courtyard by Marriott in Downtown Sioux City and appreciate the 5 out of 5 review.

10/10 Excellent

david

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Michelle on 16 Mar 2024
We thank you for staying at the Courtyard by Marriott in Downtown Sioux City and appreciate your 5 out of 5 review.

10/10 Excellent

Jackie

Liked: Cleanliness, staff & service, property conditions & facilities
Parking was the only issue and im sure it wouldnt have been packed if there hadnt been a concert but we had to use the "overflow" top of the parking ramp and the city gave us a ticket, lol evidently the hotel owns the 1stand 2nd level but tbe city owns the top, the Hotel paid the ticket though so its a good, really nice place!
Stayed 1 night in Feb 2024
Response from M on 16 Mar 2024
We thank you for staying at the Courtyard by Marriott in Downtown Sioux City and appreciate the 5 out of 5 review. I apologize about your parking ticket and glad we were able to take care of that for you.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from Michelle on 23 Feb 2024
On behalf of the entire hotel team, we want to thank you for sharing your experiences with us during your recent stay atthe Courtyard Sioux City Downtown/Convention Center.It is always encouraging to hear positive feedback, especially when it is a 10 out of 10 rating! By taking pride in puttingpeople first, we are not only executing the mission of our founders, but exceeding the expectations of our valued guests.Please note your feedback has been shared with the hotel team, so we can continue to deliver great experiences. Onceagain, we appreciate you taking the time to share your feedback and we thank you for choosing to stay with us. We hope to see you again when you visit Sioux City next.

8/10 Good

ALEX, Imperial

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Michelle on 23 Feb 2024
On behalf of the entire hotel team, we want to thank you for sharing your experiences with us during your recent stay atthe Courtyard Sioux City Downtown/Convention Center.It is always encouraging to hear positive feedback, By taking pride in puttingpeople first, we are not only executing the mission of our founders, but exceeding the expectations of our valued guests.Please note your feedback has been shared with the hotel team, so we can continue to deliver great experiences. Onceagain, we appreciate you taking the time to share your feedback and we thank you for choosing to stay with us. Wehope to see you again when you visit Sioux City next.

8/10 Good

Linda

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
No problems, price was reasonable. Walkable.
Stayed 1 night in Feb 2024
Response from Michelle on 23 Feb 2024
On behalf of the entire hotel team, we want to thank you for sharing your experiences with us during your recent stay atthe Courtyard Sioux City Downtown/Convention Center.It is always encouraging to hear positive feedback, By taking pride in puttingpeople first, we are not only executing the mission of our founders, but exceeding the expectations of our valued guests.Please note your feedback has been shared with the hotel team, so we can continue to deliver great experiences. Onceagain, we appreciate you taking the time to share your feedback and we thank you for choosing to stay with us. We hope to see you again when you visit Sioux City next.

10/10 Excellent

Julie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
2nd time staying here. Very nice
Stayed 1 night in Feb 2024
Response from Michelle on 23 Feb 2024
On behalf of the entire hotel team, we want to thank you for sharing your experiences with us during your recent stay atthe Courtyard Sioux City Downtown/Convention Center.It is always encouraging to hear positive feedback, By taking pride in putting people first, we are not only executing the mission of our founders, but exceeding the expectations of our valued guests.Please note your feedback has been shared with the hotel team, so we can continue to deliver great experiences. Onceagain, we appreciate you taking the time to share your feedback and we thank you for choosing to stay with us. We hope to see you again when you visit Sioux City next.

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024
Response from Michelle on 23 Feb 2024
On behalf of the entire hotel team, we want to thank you for sharing your experiences with us during your recent stay atthe Courtyard Sioux City Downtown/Convention Center.It is always encouraging to hear positive feedback, especially when it is a 10 out of 10 rating! By taking pride in puttingpeople first, we are not only executing the mission of our founders, but exceeding the expectations of our valued guests.Please note your feedback has been shared with the hotel team, so we can continue to deliver great experiences. Onceagain, we appreciate you taking the time to share your feedback and we thank you for choosing to stay with us. We hope to see you again when you visit Sioux City next.

10/10 Excellent

Jessica

Travelled with group
Liked: Property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from Michelle on 23 Feb 2024
On behalf of the entire hotel team, we want to thank you for sharing your experiences with us during your recent stay atthe Courtyard Sioux City Downtown/Convention Center.It is always encouraging to hear positive feedback, especially when it is a 10 out of 10 rating! By taking pride in puttingpeople first, we are not only executing the mission of our founders, but exceeding the expectations of our valued guests.Please note your feedback has been shared with the hotel team, so we can continue to deliver great experiences. Onceagain, we appreciate you taking the time to share your feedback and we thank you for choosing to stay with us. We hope to see you again when you visit Sioux City next.

10/10 Excellent

Michele

Travelled with family
Liked: Cleanliness, staff & service
The light switches are all messed up
Stayed 1 night in Feb 2024
Response from M on 16 Mar 2024
We thank you for staying at the Courtyard by Marriott and appreciate your 5 out of 5 review. I apologize about the light switches and know that there is a way to set it at your liking.

10/10 Excellent

Kayla

Stayed 1 night in Feb 2024
Response from M on 13 Apr 2024
Thank you for staying with us and appreciate your 5 out of 5 review.

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from M on 16 Mar 2024
We thank you for staying at the Courtyard by Marriott and appreciate your 10 out of 10 review.

10/10 Excellent

Lynn

Stayed 1 night in Jan 2024
Response from m on 13 Apr 2024
Thank you for staying with us and appreciate your 5 out of 5 review.

8/10 Good

Doug

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quality service, quiet, clean hotel.
Stayed 1 night in Jan 2024
Response from M on 16 Mar 2024
We thank you for staying at the Courtyard by Marriott in Downtown Sioux City and appreciate your review.

8/10 Good

Tuyet

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from M on 16 Mar 2024
We thank you for staying at the Courtyard by Marriott In Downtown Sioux City and appreciate your 4 out of 5 review.

10/10 Excellent

Rebecka

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything and the early check in
Stayed 1 night in Jan 2024
Response from M on 16 Mar 2024
We thank you for staying at the Courtyard by Marriott and appreciate your 5 out of 5 review.

10/10 Excellent

Jordan

Stayed 1 night in Jan 2024
Response from M on 16 Mar 2024
We thank you for staying at the Courtyard by Marriott and appreciate your 5 out of 5 review.

10/10 Excellent

Kari

Stayed 1 night in Jan 2024
Response from M on 16 Mar 2024
We thank you for staying at the Courtyard by Marriott and appreciate your 10 out of 10 review.

10/10 Excellent

Christine

Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Joseph

Stayed 1 night in Dec 2023
Response from M on 16 Mar 2024
We thank you for staying at the Courtyard by Marriott and appreciate your 5 out of 5 review.

10/10 Excellent

Steve

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean hotel in a great location. Staff was very friendly.
Stayed 1 night in Dec 2023

10/10 Excellent

Tim

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Central location to the area we were visiting. New motel but very clean excellent services including bar. Great room layout and like the shower.
Stayed 1 night in Dec 2023

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2023

2/10 Terrible

Brooke

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
Don’t do the executive suite
When we arrived they didn’t have the 2 queen beds that we had reserved so they “upgraded” us to an executive suite. We were traveling with 2 adults and 3 kids. The room included a king bed with a single pullout so our son was forced to sleep in a chair. This suite had a master light switch by the door which controlled the lights in the bedroom so in order to have the lights off in the bedroom the master switch had to be off. This meant when the kids got up to use the restroom at 4 am the lights had to turn on in your bedroom in order for them to use the bathroom light. Completely ridiculous. Then we had a rowdy group in the room above us and I gave them grace until 1 am at which time I called the front desk. Again at 1:45 called the front desk. Again at 3:30 am had to call the front desk because it literally sounded like bowling balls being dropped over top of us. Needless to say we got zero sleep between the lights going on and off as the restroom needed used, my son sleeping in a chair and the party above us. Do not recommend!
Stayed 1 night in Dec 2023

8/10 Good

Kaitlin

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
The overall property was nice but our room was pretty dirty. Clear hair ties all over the floor. Hair all over the clean towels and bedding. Blood/red drops staining the edge of the shower. Objects (pins, hair, bandaid) in the fold out bed. We were disappointed because the property was otherwise nice.
Stayed 1 night in Dec 2023

8/10 Good

Oluwayomi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly Staff. Room was spacious and neat.
Stayed 1 night in Dec 2023

8/10 Good

Wendy

Stayed 1 night in Dec 2023

10/10 Excellent

Jana

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

8/10 Good

Barbara

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

4/10 Poor

Barry

Very loud hotel. Multiple noise complaints. If you’re looking for a quiet night, this isn’t it. People stomping and up all night. Loud street noise. We almost drove home in the middle of the night.
Stayed 1 night in Dec 2023

10/10 Excellent

Cathy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel!
Stayed 1 night in Dec 2023

10/10 Excellent

ISAEL

Stayed 1 night in Nov 2023

6/10 Okay

Sara

Liked: Cleanliness, staff & service
Disliked: Room comfort
Nice
The hotel is nice. The ac was extremely loud and barely cooled the room.
Stayed 1 night in Nov 2023

10/10 Excellent

Jasmine

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

2/10 Terrible

Julie

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The young lady on the front desk was very ignorant & could not be less interested after we missed our check in day, she refused to contact a manager & would not move our check in day forward by a day - awfull!
Response from Michelle on 7 Nov 2023
On behalf of the entire hotel team, we want to thank you for sharing your experiences with us during your recent stay atthe Courtyard Sioux City Downtown/Convention Center.It is always encouraging to hear feedback, I sincerely apologize about the experience that you had with us. Since you booked through Expedia, we unfortunately would have not been able to change the dates to your reservation unless spoken to Expedia services first. By taking pride in putting people first, we are not only executing the mission of our founders, but exceeding the expectations of our valued guests.Please note your feedback has been shared with the hotel team, so we can continue to deliver great experiences. Onceagain, we appreciate you taking the time to share your feedback and we thank you for choosing to stay with us. We hope to see you again when you visit Sioux City next. Sincerely,Michelle, MGuest Service ManagerCourtyard by Marriott Sioux City Downtown/Convention Center

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Oct 2023
Response from Newton on 30 Oct 2023
Thank you so much for sharing your experience and the 5 out of 5 rating. We look forward to your next visit. Best regards, Newton

10/10 Excellent

lewis, Creston

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Newton on 31 Oct 2023
We really appreciate your stay and the 5 out of 5 rating. We look forward to your next visit. Best regards, Newton

2/10 Terrible

Cornelis

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
When we got there to check in our reservation that i had made months in advance had been cancelled due to them overbooking. They sent us to another hotel and eanted me to have the front desk call the marriott so they could work out a deal for us since they screwed up and that hotel was booked. Our show at started at 6 and we wasted all our time trying to get a place to stay that we didnt get to change or freshen up prior. And we never ended up with a room. It was supposed to be a fun get away for my husbamd and I as we never get away from our kids and it was a nightmare because of the Marriott. We ended up just going home after the show and got home at 1 30 am. I was so unhappy. What makes it even worse I still havent been refunded for the room to my knowledge. I will never book a marriott again!
Stayed 1 night in Oct 2023

10/10 Excellent

Jessica

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Newton on 16 Oct 2023
Thank you for your stay and the 10 out of 10 rating. We hope to see you soon again. Best regards, Newton

8/10 Good

Omar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pristine room and property, updated and modern. Only very minor inconvenience is the parking ramp if you have lots of luggage, but even then you can pull around to the door. Would definitely stay again if back in Sioux City.
Stayed 1 night in Sep 2023
Response from Newton on 30 Oct 2023
Thank you so much for sharing your experience with us. We really appreciate the feedback. We look forward to your next visit. Best regards, Newton

10/10 Excellent

Heather

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023
Response from Newton on 4 Oct 2023
Thank you for your stay and the 10 out of 10 rating. We hope to see you soon again . Best regards, Newton

8/10 Good

Rodney, Fairport

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is good but the parking is a little strange with a ramp behind but not connected to the hotel. Otherwise everything else was very nice.
Stayed 1 night in Sep 2023
Response from Newton on 29 Sep 2023
Thank you for your stay and feedback. We hope to see you again soon. Best regards, Newton

10/10 Excellent

Julie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice. Great location in downtown.
Stayed 1 night in Sep 2023
Response from Newton on 17 Sep 2023
Thank you so much for your stay and the 5 out of 5 rating. We look forward to your next visit. Best regards, Newton

10/10 Excellent

Samantha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service
Maizi gave excellent service at the hotel bar! Breakfast the next day was hot and fresh. Room was quiet and front desk was speedy with check in/ out
Stayed 1 night in Sep 2023
Response from Newton on 14 Sep 2023
Thank you for your stay and feedback about Maizi provided an excellent service. We had shared your experience and comment with our team. We look forward to your next visit. Best regards, Newton