Front of property

Reviews of Hotel Riya Palace

2.5 out of 5
Hotel Riya Palace
Idgah Road, Agra, Uttar Pradesh

Reviews

3.8
Rating 10 - Excellent. 0 out of 7 reviews" "
Rating 8 - Good. 1 out of 7 reviews" "
Rating 6 - Okay. 0 out of 7 reviews" "
Rating 4 - Poor. 3 out of 7 reviews" "
Rating 2 - Terrible. 3 out of 7 reviews" "

3.0/10

Cleanliness

5.0/10

Staff & service

3.6/10

Amenities

3.2/10

Property conditions & facilities

4.0/10

Eco-friendliness

Reviews

2/10 Terrible

Gagan

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dirty hotel and rooms. Room linen was unbearable. Staff was obnoxious. Dust bowl everywhere else. The restaurant looked like a construction site. Location is poor too, goes through congested and small streets. Do not book this place.
Stayed 1 night in Nov 2023

4/10 Poor

Gaurav, Montreal

Travelled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
Property condition and maintenance is pathetic..the published pictures and reality are vertically opposite..
Stayed 1 night in Feb 2023

4/10 Poor

rahat

Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jan 2023

2/10 Terrible

Manish Ashok

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Pls avoid stay.
Paid 5 k per night for a family room. Bathroom door could not close. Leakage in bathroom. Very dirty room. Could not stay in the room.
Stayed 2 nights in Dec 2022

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service, property conditions & facilities
Stayed 1 night in Oct 2021
Response from Arun on 21 Oct 2021
Dear guests, Greetings from Hotel Riya Palace!!! We are happy that your stay was pleasant. Thanks you for your time and will see you soon.

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Not So Good
My Stay at Riya Palace was not so good. The Hotel room was stinky and Towel and bedsheet were smelling.
Stayed 1 night in Dec 2019
Response from Arun Singh on 18 Dec 2019
Dear guests, Greetings from Hotel Riya Palace We are disheartened about your experience. we make sure you will get best room and supplies for your extraordinary experience next time. Thanks for your time which invested here. Thanks, have a nice time.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
全体的に悪い点が目立ち過ぎました。 ・布団、枕ともに湿気ていて異臭がする ・TVが映らない ・ルームサービスを頼んでいないのに、部屋のベルを鳴らしてしつこく食事の催促をしてくる ・2日目の朝は蛇口をひねっても水が出ない ・予約時のプランでは朝食付きと記載されていたが、実際には含まれていない ・事前にエクスペディアに支払い済みにもかかわらず、部屋代を払えと言われる(断りました) 安い料金で個室に泊まれたことは良いのですが、もう利用することはないでしょうし、他の旅行者にも勧めません。
Stayed 2 nights in Dec 2019