Family Suite | Private kitchen
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Reviews of Island Pond Country Inn

2 out of 5
Island Pond Country Inn
127 Cross St, Brighton, VT

Reviews

8.0

Very good

Rating 10 - Excellent. 39 out of 92 reviews" "
Rating 8 - Good. 30 out of 92 reviews" "
Rating 6 - Okay. 12 out of 92 reviews" "
Rating 4 - Poor. 3 out of 92 reviews" "
Rating 2 - Terrible. 8 out of 92 reviews" "

8.6/10

Cleanliness

8.0/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Steven, Lakewood

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good parking, next to the lake. Nice and clean
Stayed 1 night in Apr 2024
Response from Thomas on 10 Apr 2024
Thank you so much for the positive review, Steven. We are glad that you liked our location and hope to see you again soon!

8/10 Good

Michael

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Good location. Clean room. Good spot for snowmobile trip.
Stayed 1 night in Feb 2024
Response from Thomas on 13 Apr 2024
We appreciate your feedback and are glad to hear that you enjoyed your stay.

8/10 Good

Jeremy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cool
Stayed 2 nights in Jan 2024

8/10 Good

Jeremy

Stayed 1 night in Jan 2024

10/10 Excellent

Runpeng

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

4/10 Poor

Verified traveller

Disliked: Staff & service
Clean but unresponsive.
The hotel didn't have a check in area, and we had to figure it out to pick up the keys at the gas station across the motel. We tried calling but no one answered the phone. The shower was broken and we couldn't reach out to anyone to get it fixed or have a shower. So we had to leave without getting a shower.
Stayed 1 night in Oct 2023

6/10 Okay

Linda

Travelled with family
Liked: Cleanliness
Disliked: Room comfort
Check-in is across the parking lot at a gas station. You have to wait in line with gas station customers. Rooms were dated and noisy. The rooms were clean and the staff was friendly and helpful.
Stayed 1 night in Sep 2023

4/10 Poor

Keri

Business traveller
The setting is delightful. Lovely lake right outside. But the rooms are not very comfortable. The floors are cold, the bedding is old, the place is drafty. And there is really no place to eat on a Monday or Tuesday. Even on Sunday we could not find a restaurant with eat in service.
Stayed 3 nights in Jul 2023

10/10 Excellent

vincent

Stayed 1 night in Jul 2023

8/10 Good

William

Liked: Cleanliness, staff & service
Great home base for road trips

10/10 Excellent

Dawn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice, comfortable, quiet. Will stay again
Stayed 1 night in Jun 2023

8/10 Good

Elizabeth

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Jun 2023

8/10 Good

marguerite

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
No room service because of No staff, no microwave and no telephone. The tv 📺 constantly cut out so you couldn’t watch a complete show. Very limited eating places too ,but we love the area !!
Stayed 3 nights in Jun 2023

6/10 Okay

Frank

Travelled with group
Disliked: Staff & service
the room was kind of musty smelling and it was hard to control the heat. Plenty of hot water and good tv channels. Basic no frills room
Stayed 1 night in Jun 2023

2/10 Terrible

Raymond

Travelled with group
Disliked: Staff & service, property conditions & facilities, room comfort
Stay somewhere else.
It could have been an ok stay. The room was clean but had no cups or tissues or T paper. We had to check in at the gas station next door. Weird. The day was 95 degrees and they didn't put the ac units in. A total shock. Noone to talk to about it. The mattress was lumpy and not comfortable. Not much for my $150. Don't stay here unless it is an absolute must
Stayed 1 night in May 2023

8/10 Good

Melissa

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023

6/10 Okay

Seth

Disliked: Room comfort
Stayed 1 night in May 2023

10/10 Excellent

william

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location.
Stayed 1 night in May 2023

4/10 Poor

Marcie

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The room smelled like mold and there was no soap to wash your hands.
Stayed 1 night in Apr 2023

8/10 Good

Robert

Liked: Staff & service, amenities, property conditions & facilities
it was quite.NEEDS NEW BED SPRINGS!
Stayed 1 night in Apr 2023

8/10 Good

EMILIE

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very convenient located in a great town where you could walk around to area stores and places to eat. Our room was clean. Only problem was the heat was too warm. Spoke with staff next day and they apologized that the house cleaning should of turned the heat down when they were in there cleaning and that the heating might be connected to another room that had it set real high. She said she would speak with the cleaning staff about checking the temps. The hot water for the shower was instant, which was very nice. I would still give the place another try.
Stayed 1 night in Apr 2023

6/10 Okay

Catherine

Liked: Staff & service
Disliked: Room comfort
Only if I have to again…
Hope you like the sound of snow machines at all hours of the day. It was loud all the time. No parking because of all the trucks hauling trailers. My room was so dirty that I wiped down the surfaces before bringing my stuff inside. There was even unflushed urine in the toilet.
Stayed 2 nights in Mar 2023

2/10 Terrible

FREDERICK, ZEPHYR COVE

Business traveller
Liked: Cleanliness
Disliked: Staff & service
Very disappointing. You cannot find the motel since they changed the name because new ownership and no street number evident to know if you're at the right place. There's no one available to check you in and they do not answer the telephone. So I had to walk around the village at 8:30 night time and ask someone who happen to know that I have to pick up the room key at the gas station from the attendant. Its very stressful if you show up late at night as there are no other hotels in this remote region.
Stayed 1 night in Mar 2023

10/10 Excellent

Daniel

Stayed 1 night in Feb 2023

8/10 Good

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our GPS took us right to the property, but it was confusing that the sign said Lakefront Inn, not Island Pond Country Inn, and a sign in the window said check in at the Irving Gas station next door. Same with filling ice bucket, and checkout. No problem, just confusing.
Stayed 1 night in Oct 2022

10/10 Excellent

Vivian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious and clean room, scenic location, walkable to the few restaurants in town.
Stayed 1 night in Oct 2022

8/10 Good

JAMES

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fine for a short stay
Staff is doing the best they can with limited support crew. Room was fine. Just there for one night. No issues.
Stayed 1 night in Oct 2022

10/10 Excellent

shirley

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2022

2/10 Terrible

Fredrick

Stayed 1 night in Oct 2022

10/10 Excellent

William

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Beautiful lake
Stayed 1 night in Oct 2022

8/10 Good

Brandie

Travelled with group
Liked: Cleanliness, staff & service
The place is beautiful town was amazing people awesome How ever wish beds where more comfortable and wish they had more than travel size soap and shampoo with conditioner sizes overall had a wonderful time staff was very accommodating
Stayed 1 night in Oct 2022

6/10 Okay

Vrishab

Very dated bedroom, clean and updated bathroom. No
The motel is very dated. The room equipment looks quite old. The bed, sheets, etc. look very dated. The bathroom on the other hand was updated and very clean. The reception is at a nearby gas station, checkin time is before 8 PM. There is nobody there after 8 PM. My bad that i did not notice that, i assumed someone will be there. This was menioned in the booking but an oversight on my part. I had to sleep in backseat of my car. This was bad on my part. It is located next to a beautiful lake in pretty town
Stayed 1 night in Sep 2022

6/10 Okay

Mario

Travelled with family
Disliked: Staff & service
In center of town within walking distance to all and on the pond. The beds weren’t comfortable and the shades broken with no curtain to block out outsides lights on all night long.
Stayed 2 nights in Sep 2022

8/10 Good

Patricia

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was convenient and clean. Unfortunately the beds were very uncomfortable.
Stayed 1 night in Sep 2022

2/10 Terrible

Ronald

Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Sep 2022

8/10 Good

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Great location. Very walkable to some nice places to eat. Hotel rooms were basic, but comfortable and clean. Service was great.
Stayed 1 night in Sep 2022

10/10 Excellent

Paula

Liked: Cleanliness, staff & service
Stayed 2 nights in Sep 2022

6/10 Okay

Marie-Eve

Travelled with partner
Liked: Cleanliness
The view was beautiful. The room seam clean but everything is old and smell old. The place where we check in is very messy so it makes me wondering if everything it cleaned like it should
Stayed 1 night in Aug 2022

10/10 Excellent

Patricia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view of the lake was beautiful! The room was very clean.
Stayed 1 night in Aug 2022

6/10 Okay

John J

Travelled with family
This Inn isn't even called Island Pond Country Inn, which is confusing when you're looking for it in a town with only 3 lodging options. Locals seem to use the Inn property as a public beach. All business of the Inn is run through the gas station next door which leads to purchases (ice, breakfast) that should have been part of the stay. Folks at the gas station are overwhelmed by that job and pay little attention to the Inn. Would choose the other option should I go back to this town.
Stayed 1 night in Aug 2022

8/10 Good

Guy

Travelled with family
Liked: Cleanliness, staff & service
Great location for scenic views. Staff was very friendly but rooms are a little dated
Stayed 3 nights in Aug 2022

10/10 Excellent

Johanna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great area with deli, food, gas ext... next to the the property. Nice view and great customer service.
Stayed 1 night in Aug 2022

10/10 Excellent

verna

Stayed 1 night in Aug 2022

10/10 Excellent

Joe

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great time property is beautiful
Stayed 1 night in Aug 2022

10/10 Excellent

Nicole

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022

10/10 Excellent

Susan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location on the lake, beautiful views of the lake at any time. walking distance to anything you want. The only thing we were shocked was there is no microwave or coffee machine in our room(but you have the store next door)
Stayed 1 night in Jul 2022

8/10 Good

Verified traveller

Liked: Staff & service, room comfort
Stayed 1 night in Jul 2022

8/10 Good

Ginger

Travelled with family
Liked: Cleanliness, staff & service
Beautiful location and view. The towels were thick and amazing. Place was clean. The only downside was that the mattresses are old, the kind with the springs that make noise when you roll over. Not great with my back. Otherwise the stay was very satisfactory.
Stayed 1 night in Jul 2022

10/10 Excellent

sara

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I will be back its just what i needed. The amount of solitude and beauty was perfect. Room was basic but it was perfect for the price. I would suggest some mattress pads beds are a little springy. There was no microwave or coffee maker. But there was an irving 10 feet away.
Stayed 2 nights in Jul 2022

10/10 Excellent

nancy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2022