Hotel vicino a Chippenham Hospital - Richmond

“Great overall ”

“The steel door showed signs of forced entry. There was a round puncture several inches in diameter and more than an inch deep, as if from a police (hopefully) battering ram. The interior of the door frame had evidence of being knocked in, as well. The interior moulding of the door frame was screwed back together in several places. There was tons of activity at night, especially where the rear of the property backed up to a wooded area. Cars were coming and going after very short visits,...

“Harry is absolutely wonderful, he greets you at the front desk.He's very nice. ”

“It was great for a quick overnight stay. Smoking room and clean was key for me. I will there were a couple of burn marks on things like people don't know how to use an ashtray. Other than that no problems. Also great customer service!”

“na”

“Property is run down and in a bad area (next to correctional facility and across from casino). The chain on our door was broken. The front desk staff were nice. Plenty of parking. Beds were uncomfortable and dirty. But what was really outrageous was the level of filth in the room. It looked like it hadn’t been cleaned in years. Sticky floor, hair from many different people all over bathroom, crumbs everywhere, moldy shower curtain. I didn’t expect much and this was somehow worse. And we paid...

“There what looked like makeup splatter on a mirror. Cigarette burns in the sheets. Nothing but a tiny ass bar of soap to clean with. The tv didn’t work. Staff was super quiet and first impressions wasn’t pleasant. Real worry for bedbugs with how poorly this place is handled. Won’t be staying there ever again, and I’m used to roach motels. This one sucked.”

“Parking was easy and available, even though it was a summer day in March.”

“The room had spider webs on the ceiling, peeling paint on the walls, black debris all over the sofa, a dirty toilet seat, a bathtub that drained extremely slowly, and very poor sound insulation. This has been the worst stay I’ve ever had at a Holiday Inn, and I will not be choosing Holiday Inn again in the future. These conditions are completely different from what was described on the Expedia website.”

“Yes”

“Clean room”

“Housekeeping banging on the door at 8am asking if I was checking out? Why would anyone bang asking those questions when front desk should know each room extending or checking out. Very unprofessional and if I had been sleeping would she had just came in since she had her key out. Told front desk as I was leaving. ”

“Very nice staff, especially at breakfast. The room is spotlessly clean. Great beds. Only gripes were the incredibly loud ac unit outside and the hotel was very expensive for what it was. But supply and demand I guess. It was a busy weekend in Richmond ”

“Beautiful location. Great staff. Wonderful food. Best coffee I have ever had. ”

“Good for most part”

“Super clean, nice place.”

“Classic historical hotel. Recommend staying in the garden area in spring. Very nice staff. Adorable cat Annabelle greets you in the lobby. Safe location. Bed was very comfortable. ”

“Clean and nice”