Gli animali sono accettati presso Graduate by Hilton Richmond?

Sì, questa struttura ammette i cani e i gatti (massimo 2 in totale) con peso inferiore a 34 kg per animale. La struttura richiede un supplemento di 75 USD ad animale a soggiorno. Animali di servizio: esenti da supplementi.

Quanto costa il parcheggio presso Graduate by Hilton Richmond?

Il servizio di parcheggio con ritiro e riconsegna dell'auto è disponibile al costo di 37 USD al giorno.

A che ora si deve eseguire il check-in presso Graduate by Hilton Richmond?

Orario del check-in: 16:00-24:00. Il check-in posticipato è disponibile con orario limitato.

Dove si trova Graduate by Hilton Richmond?

In zona Centro di Richmond, questo hotel si trova a meno di 10 minuti a piedi da Virginia Commonwealth University, VCU Institute for Contemporary Art e Altria Theater. Luoghi di interesse come Greater Richmond Convention Center e Stadio Stuart C. Siegel Center si trovano a meno di 15 minuti di distanza. Stazione di Richmond Main Street si trova a 24 minuti a piedi.

Graduate by Hilton Richmond - Nuove Recensioni, Prezzi e Offerte per il 2025

8/10 Buono

Hunter

Viaggio di gruppo

12 ago 2025

Mi è piaciuto: Pulizia e personale e servizio

Construction was overbearingly loud in the lobby area. They did give free drink tokens out because of this so that was nice. Other than painfully loud noises checking in and while waiting for my room to be ready, it was a very nice hotel. The rooftop bar was really nice and the bartender working on 8/10/25 around 4:00 pm was really good and very professional.

Soggiorno di 1 notte ad agosto 2025

2/10 Terribile

Scott

9 ago 2025

Mi è piaciuto: Personale e servizio

Construction noise and odors were terrible. The staff offered no options to location change or solutions

Soggiorno di 2 notti ad agosto 2025

8/10 Buono

Tania

Viaggio di lavoro, Viaggio con la famiglia

7 ago 2025

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura

The property was easy to get to on a quiet street, excep valet parking @$40/day was limiting The area parking lots were competitive @ $37. We finally found street parking # ,,$2/hr.

Soggiorno di 2 notti ad agosto 2025

10/10 Eccellente

Randall

7 ago 2025

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura

Very nice hotel for an affordable price. Loved it

Soggiorno di 1 notte ad agosto 2025

6/10 Soddisfacente

Britta

Viaggio con la famiglia

6 ago 2025

Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura

Fire alarm went off around 930 pm, went down 13 flights of stairs, two staff were at desk acting like nothing is going on. No guidance, no communication, stood on the side of the street with other guests, no staff or management ever came to tell us anything. About 20 minutes after, the alarm was still going off, no fire truck came to clear the building a staff member came out and motioned us to come in, no words, just waved us in. Two minor issues, a big hole in the bath towel and the pump with the conditioner in it in the shower was broken. The guy doing valet was great in explaining to me how the parking on the street worked, I was able to park for free 1/2 a block away. Very limited selections for breakfast, but guy working was accommodating and made my son a "chocolate" flavored coffee. Checkout was easy.

Soggiorno di 1 notte a luglio 2025

8/10 Buono

Thomas

Viaggio con la famiglia

3 ago 2025

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura

The Graduate Hotel met our expectations: It was conveniently located in the heart of the city, it had character and a history, was affordable and its staff were pleasant and helpful. The quality of the food and service at the restaurants at the The Graduate were an unexpected bonus.

Soggiorno di 1 notte ad agosto 2025

6/10 Soddisfacente

Leslie, Leland

3 ago 2025

Mi è piaciuto: Personale e servizio

This property has a great location with a friendly front desk staff. The bed was very comfortable and our corner room was quiet. With renovations ongoing at the property expect construction noise between 10 a.m. and 7 p.m. Additionally, check-in at 4 p.m. was exceptionally slow due to only 1 person initially working. Waits for the elevators can be long as not all are currently in working order.

Soggiorno di 1 notte ad agosto 2025

10/10 Eccellente

George

Viaggio di coppia

3 ago 2025

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura

Always a great stay at these Hilron Graduate properties

Soggiorno di 1 notte ad agosto 2025

4/10 Scarso

Meagan

Viaggio con la famiglia

2 ago 2025

Mi è piaciuto: Pulizia e servizi

The staff helped as much as they could, but the hotel was undergoing renovations. Apparently, the day we were checking in, they were swapping out beds or mattresses in hotel rooms and must have been running behind. We were not able to check in for literally about 3 hours after we arrived well after check-in time. They were slammed at the front desk because of this. Upon asking for some kind of compensation for this, they offered to comp a meal at the hotel restaurant up to $100 for the three of us (myself, husband, and elderly mom). That was nice, but it should have been a policy communicated by managers to offer that up front without a customer having to ask for it given the situation. There was constant jackhammering, so the lobby was so loud you couldn't hear anyone. We used valet parking, so our car was not available, and my mother could barely walk and had just had a medical procedure that required her to lie down all afternoon. We came from out of state to VCU hospital, and we had to try to set her up on a couch in the back of the lobby area next to young guys playing shuffle board. It was crowded because so many people were waiting for their rooms, and the jackhammer noise was unrelenting. It was quite traumatic for my mother, as she had been through a lot, and for her safety she had been instructed to be lying down the rest of the day. We had never in a million years guessed that we would walk out of the hospital and into this situation after booking this hotel.

Soggiorno di 1 notte a luglio 2025

6/10 Soddisfacente

Peggy

Viaggio con la famiglia

2 ago 2025

Mi è piaciuto: Servizi

Nice property but pool is closed and construction going on. Alarm went off and we all had to evacuate.

Soggiorno di 1 notte ad agosto 2025

10/10 Eccellente

francis

31 lug 2025

Room and bed were very comfortable. Nice bathroom and shower.

Soggiorno di 1 notte a luglio 2025

8/10 Buono

Peter

30 lug 2025

Mi è piaciuto: Pulizia e personale e servizio

Non mi è piaciuto: Servizi

More food options between breakfast and when the bar counter opens. More food and beverage options as a grab and go choice. We really appreciated the complimentary, self service ice water. There was no vending machines, no ice on our floor. The bed was insanely comfortable! Our room was in a corner and had no outside noise like foot traffic and that was a blessing! Asia was so kind and welcoming. The rest of the staff and construction workers were very hospitable as well. You all need a fly wind deterrent at the entrances. There were so many flies and gnats. The decor was so cool. Loved the VCU Rams and the Arthur Ash tennis prints. The Byrdhouse was so cool. We live rooftop views, so breathtaking. Overall it was a very comfortable stay. Thank you!

Soggiorno di 3 notti a luglio 2025

4/10 Scarso

Deborah

Viaggio di coppia

29 lug 2025

Mi è piaciuto: Pulizia

Non mi è piaciuto: Personale e servizio, servizi, condizioni e dotazioni della struttura

We wanted housekeeping and asked at the desk specifically to have our room cleaned on the second day of our 4 day stay and we came back that evening to get ready for dinner, it was exactly what we left. We struggled with the elevators constantly- if you were going down, it would take you up all to each floor where some one had also hit the button and again on the way down again. One trip took us from the 5th floor to the 8th, 11th, 15th, 12th, 8th,6th, 5th and finally the lobby. I got on the elevator a different time and on my way up from the lobby, I had to wait for maintenance to bring an ac unit onto the elevator and housekeeping put their cart on to send it further upstairs! The front desk and bar were unmanned for 15 minutes straight on different occasions. And in spite of what Trip Advisor and Expedia say— there is not a pool. So, Hilton can’t get information on travel websites corrected?!?!? Find a different place to stay.

Soggiorno di 3 notti a luglio 2025

6/10 Soddisfacente

Son

Viaggio con la famiglia

28 lug 2025

Mi è piaciuto: Pulizia e personale e servizio

Non mi è piaciuto: Condizioni e dotazioni della struttura

I was given a king size room, even though the reservation was for 2 queens. Only 1 elevator was working and apparently they had been out all week. Ridiculous. Then the cars keys weren’t working. It literally took 4 trips to the front desk to get into a room. I was very frustrated.

Soggiorno di 1 notte a luglio 2025

10/10 Eccellente

Amelia

Viaggio con la famiglia

27 lug 2025

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura

Excellent stay. My only complaint is I had to wait until they found someone to check me in. No one was at the front desk. Two people finally came by but did not have a login to the computer??? It took 20 minutes before they found someone to check me in.

Soggiorno di 1 notte a luglio 2025

10/10 Eccellente

John

27 lug 2025

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura

Great stay

Soggiorno di 1 notte a maggio 2025

6/10 Soddisfacente

Juliette, Alexandria

27 lug 2025

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura

It was within walking distance to where we wanted to go. But check in was extremely chaotic. There is no early check in so we pre check in and told to come back at for along with many other guests so at 4 pm most everyone who did the same were waiting in line to check in, with only 1 clerk to do so. Then we had no hot water in the morning. It was definitely not a good experience. We have stayed there before and liked it.

Soggiorno di 1 notte a luglio 2025

4/10 Scarso

Doug

Viaggio con la famiglia

27 lug 2025

Mi è piaciuto: Personale e servizio

Non mi è piaciuto: Servizi

Room not available at check in time due to short staffed housekeeping. Pool no longer in service.

Soggiorno di 1 notte a luglio 2025

10/10 Eccellente

Tia

Viaggio con famiglia e bambini piccoli

26 lug 2025

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura

great location

Soggiorno di 2 notti a luglio 2025

4/10 Scarso

Heather

Viaggio con la famiglia

24 lug 2025

Mi è piaciuto: Pulizia e condizioni e dotazioni della struttura

Non mi è piaciuto: Servizi

Didn’t know the rooftop was closed. Was the only reason I booked so it was a waste of money for one night

Soggiorno di 1 notte a luglio 2025

4/10 Scarso

Jeremy

Viaggio di lavoro, Viaggio con la famiglia

22 lug 2025

Didn’t like they couldn’t accommodate an early check in. Didn’t like only one operational elevator and constant hammering and drilling. Didn’t like the bathrooms were dirty and had ants. The wooden coin for a free cup of coffee to make up for everything felt more like a slap in the face and disingenuous. Will not stay there again.

Soggiorno di 1 notte a luglio 2025

10/10 Eccellente

Stewart

Viaggio di lavoro

22 lug 2025

Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura

Soggiorno di 1 notte a maggio 2025

4/10 Scarso

Mercedes

22 lug 2025

Non mi è piaciuto: Pulizia, personale e servizio, servizi

Soggiorno di 2 notti a luglio 2025

6/10 Soddisfacente

Jorge

21 lug 2025

Mi è piaciuto: Pulizia

Non mi è piaciuto: Condizioni e dotazioni della struttura

Soggiorno di 2 notti a luglio 2025

6/10 Soddisfacente

Stephanie

Viaggio con la famiglia

18 lug 2025

Mi è piaciuto: Personale e servizio e servizi

Only one elevator was working during the entire stay, there were no ice or vending available on any floors, and the room was not made up or serviced. Otherwise this hotel was great, I think they were just having a tough week!

Soggiorno di 2 notti a luglio 2025

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Graduate by Hilton Richmond

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