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Reviews of Hotel Emblematico San Marcos

3.5 out of 5
Hotel Emblematico San Marcos
Hercules,11, Icod de los Vinos, Tenerife

Reviews

9.0

Wonderful

Rating 10 - Excellent. 47 out of 78 reviews" "
Rating 8 - Good. 23 out of 78 reviews" "
Rating 6 - Okay. 5 out of 78 reviews" "
Rating 4 - Poor. 2 out of 78 reviews" "
Rating 2 - Terrible. 1 out of 78 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2023

10/10 Excellent

Sheila

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect in every way
The Hotel has 5 star quality in an 18th century building. Full of character in the rooms and the outdoor patio & gardens. Everything you could wish for for breakfast. Perfect location in the old town 5 minutes walk from the famous Dragon Tree and restaurants as well the bus station.
Stayed 1 night in Feb 2023

2/10 Terrible

Sheila

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Disappointing
This really is a b&b. Not a hotel. Pleasant and friendly staff only at the property in the morning to set up breakfast and clean. The property gets no direct sun and is therefore cold if not damp. Reserved parking for 3 cars is imediately outside the property on a VERY steep narrow road. The decor is antique Spanish with very heavy Christian art work. Overall a very dark property. Shower room desperately needed updating.There was no roof terrace. Our visit coincided with the Icod Fiesta. Be warned. Everything including restaurants closes at 4pm. The property is possibly ok for a couple of nights if the weather is warm but not recommened for a longer stay.
Stayed 7 nights in Feb 2023

8/10 Good

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice room and friendly staff, but WiFi poor
Place was dead on arrival. Had to phone to get someone to check us in and give us keys. Fortunately, weather good so didn't get wet waiting outside. Anna, who served breakfast, cleaned & made up rooms, was lovely and very helpful. WiFi was variable and not very fast, so used data, which had a good signal. Shower was ok but old and first day flooded. Only one of local restaurants was of a decent standard, and several were closed most of our stay.
Stayed 5 nights in Feb 2023

8/10 Good

Hilary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful house, delicious breakfast
Beautiful old house with patio and small garden. Delicious breakfast with lots of choice: fresh fruit and orange juice, guacamole, salsa, different breads, cold meats, cheeses, eggs cooked to order. We reported that the TV didn't work properly and hopefully this will be sorted out. Overall, we enjoyed our stay.
Stayed 2 nights in Jan 2023

10/10 Excellent

Martin, Genève

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very charming building. Super nice staff.
Stayed 1 night in Mar 2022

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful ambiance
Spacious room, sunny patio, unique surroundings. The hotel is within easy walking distance from Icod’s Old Town and its major sites. The breakfast with freshly prepared eggs was particularly nice.
Stayed 2 nights in Jan 2022

8/10 Good

Mark

Liked: Cleanliness, property conditions & facilities, room comfort
Nice place but have a bit of respect please
The building is beautiful, it was like staying in a museum. Breakfast was good and I was well looked-after as a vegetarian. Sadly, I was not housed in the room I had already booked & paid for - I was placed in an inferior room (no garden view or balcony) but without being offered any compensation. I would therefore NOT recommend this hotel.
Stayed 3 nights in Jan 2022

10/10 Excellent

Lynne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely historical building
Stayed 1 night in Nov 2021

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel in an interesting old building, a couple of minutes walk to the town centre. Good breakfast and free parking nearby.
Stayed 1 night in Jan 2020

10/10 Excellent

Bernard, caribbean

Liked: Cleanliness, property conditions & facilities, room comfort
Nice little boutique hotel, I would stay there again, very personal.
Stayed 8 nights in Sep 2018

10/10 Excellent

charlie, uk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unique hotel experience
The hotel is one of a kind and whilst small, has everything anyone could want. We decided to steer away from the tourist areas of Tenerife and Icod is a traditional local place and the hotel experience is also traditional and local. The staff are excellent and nothing is too much trouble for them. The only downside is the locals are very noisy at the weekend, the local square is an outdoor celebration area which is very welcoming and the local people love to celebrate but the celebrations go on until 4 am and I recommend taking ear plugs. The area is noisy most nights but not as bad as the weekend. Probably the best way to cope with the noise is to join in the celebration
Stayed 7 nights in Sep 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
period hotel
nice period hotel, good location.
Stayed 1 night in Feb 2018

6/10 Okay

Julia, Wales

Liked: Cleanliness, staff & service
Characterful hotel near to town and restaurants
Pleasant hotel with a lot of character. Our room was quite dark as the shuttered window opened out directly on to the street, so we didn't want to leave it open. Good breakfast with freshly squeezed orange juice. No staff on site overnight, though an emergency contact no was given.
Stayed 4 nights in Jan 2018

6/10 Okay

Gavin, London

Liked: Cleanliness, staff & service
Good location, feature property
Large room, great location, nice old property, friendly and helpful staff. Bit noisy at times with the road (in a room on the ground floor at the front). Breakfast a bit meh, would have preferred to be offered a cheaper rate without it.
Stayed 3 nights in Jan 2018

6/10 Okay

Mike, Cheshire, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel on very steep road
This is an hotel of great character and charm. Our bedroom, No 4, was very nice, with a lovely verandah looking out to the hill across. The hotel staff are also really excellent, in particular, Marie, was really helpful. The hotel location means you really need a car with sat nav to get there and there is no hotel reception - arrival is by phoned arrangement with Marie, who lives 20 minutes drive away. Unfortunately for us, the hotel is located on a 1 in 4 hill - so for us it was rather hard - for the vigorous less so.
Stayed 14 nights in Jan 2018

8/10 Good

Hank, Waldron, IN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had trouble finding hotel and a staffer drove five minutes to fetch us. Thank you!.
Stayed 3 nights in Dec 2017

10/10 Excellent

Judith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2017

8/10 Good

stan, Vancouver Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful traditional hotel
A lovely old hotel beautifully restored and decorated - polished floor baroque art. Right in the heart of the historical town. Lovely friendly helpful staff
Stayed 3 nights in Nov 2017

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location hotel with very friendly staff
The hotel is situated near the historic main plaza in Icod. The house is an eighteenth century property which was done up by the current owners and then subsequently turned into a hotel. The timber-framed building has bundles of character. The staff are very friendly. The breakfast is fresh and plentiful.
Stayed 1 night in Oct 2017

10/10 Excellent

Agnieszka

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
unique experience in Tenerife
Lovely boutique hotel in nice a quiet location. Maria was the best host I have ever had!So genuine, helpful, honest and nice lady!And cooks amazing breakfasts! Highly recommended!
Stayed 1 night in Jul 2017

8/10 Good

Martin, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful restored Canarian house.
Wonderful restored Canarian house of dark wood, exquisitely furnished. Room #8 was at rear of house and had a small balcony with chairs /table looking onto valley and partial sea view. There is also a pretty courtyard, garden and guest sitting room with many delightful paintings This is a small, rural hotel and we were very glad we had a chance to stay there for two nights.

10/10 Excellent

Terry and Cathy, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely Retreat
Our stay was for four nights after touring the islands for four weeks. This is a beautifully and thoughtfully restored historic home. Marie welcomed us graciously and introduced us to the building's charms. She also prepared a terrific breakfast with a pleasing selection of items and delicious eggs. It was central, comfortable and very quiet. The local restaurants were both very good and easily walkable. There were two options for parking available but we fortunately found parking in front for three nights of our stay. This was also a convenient location from which to explore the island from by car. We noticed that Marie spoke several languages with ease. She was helpful in advising us on travel plans. This property was our favorite accomodation on our trip to the Canary Islands and a wonderful conclusion to our holiday.

10/10 Excellent

Alfonso

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet and charming location in a lovely old house
Really nice old style house, wonderfully maintained. Rooms are big and the house has charm. Service and attention were good and breakfast is really nice. We got a ticket to go in and out of the public car park which is 2 mins away. The famous drago tree is also within walking distance and so is the historical part of Icod.

10/10 Excellent

Noel, Co. Clare

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Old School B&B!
Excellent old school B&B. Traditionally furnished in a very quite location. Fresh Buffet breakfast supplied. Host very nice and accommodating. Surrounding town is very quite. Ideal location as a holiday base.

10/10 Excellent

Diane, Belton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A jewel
A real jewel of a hotel.excellent in every way comes highly recommended.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A beautiful small hotel.
A beautiful hotel in the hills of Icod. But note that it is 10 minutes by car or a tricky walk to the seaside at San Marcos.

10/10 Excellent

Susan Jane, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommended
Our stay here was the highlight of our road tour around Tenerife and La Gomera. The building has been beautifully and stylishly refurbished, with lots of interesting antiques. Very friendly and helpful staff, who weren't at all fazed that we arrived very late at night. The area is very quiet, with lots of greenery, even though it is in the centre of town and only a few minutes walk to local restaurants and the famous tree. Good quality breakfast, with excellent quality meats, cheese and bread. This very new hotel deserves to do very well.

8/10 Good

Nils

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and friendly!
Cute little town hotel with access right from the street. You call the hotel to be let in. Friendly staff. Great breakfast in the morning. Close to everything you like to see in town.
Stayed 1 night in Feb 2024

4/10 Poor

Anne

Stayed 2 nights in Jan 2024

8/10 Good

Henrik Steen

Liked: Cleanliness, staff & service, property conditions & facilities
Charming old historical hotel. Nothing to complain about.
Stayed 2 nights in Jan 2024

10/10 Excellent

Didier

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2023

8/10 Good

Angélica Lidia

Liked: Staff & service, property conditions & facilities
Bonito hotel en pleno centro de Icod
El hotel está en una situación muy buena para visitar Icod y el norte de Tenerife. Lo malo de los hoteles antiguos es que hay algunas cosas en cuanto al confort, que no son óptimas. Por ejemplo, a nosotros nos tocó una habitación de la primera planta y todo lo que pasaba en el piso superior se escuchaba claramente en nuestro techo. Tocó la casualidad de que los huéspedes que estaban arriba esa noche hicieron ruido hasta la madrugada y fue difícil conciliar el sueño. Recomendaría llevar tapones para los oídos. Nuestra habitación unas "ventanas" sin cristales que daban directamente a la calle y no podíamos dejarlas abiertas para que entrara la luz, si no queríamos oír los ruidos de fuera. El hotel es precioso, el desayuno está bastante decente y la localización es ideal.
Stayed 1 night in Nov 2023

8/10 Good

Vincent

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

10/10 Excellent

Michel

Stayed 1 night in Sep 2023

10/10 Excellent

ALFREDO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me encantó el valor histórico del hotel, que es enorme. Es un auténtico privilegio poder alojarme en un lugar así. Me ha parecido un sueño. También me ha gustado mucho la piscina
Stayed 2 nights in Jul 2023

10/10 Excellent

Nicolas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023

10/10 Excellent

Ludwig

Stayed 1 night in May 2023

6/10 Okay

Aurore

Liked: Cleanliness, staff & service
Disliked: Room comfort
Chambre décevante
Chambre vieillotte avec salle de bain vétuste. Pas de parking. Mais 10/10 pour l'accueil : la dame est venue un quart d'heure avant pour le petit déjeuner car nous devions partir tôt.
Stayed 1 night in Feb 2023

10/10 Excellent

Marcel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Très bien situé
Stayed 1 night in Jan 2023

4/10 Poor

Graham

Disliked: Property conditions & facilities, room comfort
Så besviken!
Det stod att rummet var ”deluxe”. Det var så litet att en knappt kunde vara två! Badrummet under all kritik! Wc-stolen under en trappa so lätt att slå sig! Övre delen ingen vägg till rummet. Alldeles för dyrt!!! Frukost ok!
Stayed 2 nights in Mar 2022

6/10 Okay

Jean-claude

Liked: Staff & service, amenities
Disliked: Property conditions & facilities
installation cher pour ce type de service
Stayed 1 night in Feb 2022

8/10 Good

SABRINA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2021

10/10 Excellent

Joelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel musée
Chambre spacieuse avec terrasse ou non , nous avons choisi, la chambre sur rue plus spacieuse 2 pieces, celles avec terrase ont leurs charmes. Vue sur une tres belle vegetation. Les hotes sont d'une grande gentillesse. Vous êtes dans cette maison dans une espagne ancienne..... nostalgique ,un musée à faire.
Patio
Patio
Salle du petit dejeuner
Stayed 3 nights in May 2021

10/10 Excellent

LUIS MIGUEL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tranquilo, bonito y bien situado
Precioso y muy bien situado. Como sugerencia, en pandemia pondría el desayuno a la carta. Es una lastima el plato de embutidos y queso la mitad a la basura por servirtelo ya lleno. Mejor que cada uno pida si quiere más o menos. El resto, genial.
Stayed 1 night in Oct 2020

10/10 Excellent

Stephane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Magnifique hôtel
Magnifique hôtel, pleins de charmes , en plein centre ville Gare routière à 5minutes à pied. Chambre avec une belle terrasse .petit jardin . Acceuil souriant et tres disponible en espagnol , en francais En anglais . Pleins de bon conseils pour restos ou endroit à visiter . on a adoré , notre plus belle hôtel de notre séjour à Tenerife . Bon petit déjeuner avec pleins de fruits , copieux et varier
Stayed 1 night in Jan 2020
Response from Hotel on 5 Jan 2020
Dear Stephane, Thank you for your sharing your experience in Booking. I am glad to know that you enjoyed your stay with us during your visit to Tenerife! Hotel Emblemático San Marcos team look forward to welcoming back to you in a very near future! Warm regards,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ystävällisyyttä ja tunnelmaa
Hieno paikka. Ystävällinen henkilökunta. Olimme huoneessa nro.1. Vietimme hotellilla 5 yötä. Suurimmanosan ajasta olimme tutkimassa Teneriffaa muualla, mutta tunnelmalliseen hotelliin oli aina mukava palata päivän päätteeksi. Ainut miinus, joka varmasti on korjattavissa oli se, että yöllä huoneessa kuului jokin "srii-srii" ääni. Ääni ei ollut kova eikä sitä kuulunut kokoajan vaan aina välillä, mutta sen huomasi yöllä. Emme kokeneet tarpeelliseksi kuitenkaan ottaa äänen lähdettä tarkemmin selville. Jälkikäteen mietin, että olisikohan se tullut baarikaapista? Epäilimme sen kuitenkin lähtevän jostain sähkölaitteesta. Molemmat meistä nukkui kuitenkin totutusti korvatulpilla joten ei se meitä häirinnyt. Mahtava ja tunnelmallinen paikka. Aamupalalla kysyivät haluammeko paistettuja kananmunia vai munakokkelia ja tekivät sen samantien. Hotellin takapihalla asusti kiva mustakissa, joka oli hotellin oma kissa. Nimeä ei saatu selville? Hyvin hoidettu ja ihmisystävällinen. Sitä käytiin rapsuttelelemassa. :) Toivottavasti hotelli säilyy yhtä tunnelmallisena ja historiallisena. Tähän asti ainakin oli mielestämme hyvin kunnioitettu hotellin historiaa ja vanhuutta.
Stayed 5 nights in Dec 2019
Response from Sr on 26 Dec 2019
Dear Sr, We would like first of all for you to know that we are really pleased that you had such an excellent holiday with us at our hotel. Every area and every service of our hotel is designed to provide a quality holiday experience, and whenever we receive confirmation this has been achieved we consider it a success story. We would like to thank you once again for your appreciation and hope to welcome you back again soon. Best Regards,