Hotel a Katale

“One of the worst hotel experiences I have ever had and I strongly advise against booking this property. The hygiene standards are extremely poor and far below acceptable levels. The bathrooms are not only poorly designed but potentially hazardous due to the awkward and unsafe alignment of the sink and toilet seat. Customer service is shockingly unprofessional and disorganized. I was granted an extra hour after checkout to pack, only for the manager to later call and dismiss the arrangement,...

“Personale gentilissimo, stanza enorme, giardino curato, colazione in camera senza costi extra, cenato lì e cibo buono. Di contro la vista lago non è proprio chiara, lo si intravede. La vasca da bagno aveva dei problemi di regolazione di temperatura. In generale comunque una ottima esperienza”

“Everything was fine, Just one exception that there is need to fumigate the termites behind the bathroom door. Otherwise service were generally Excellent.”

“Non working rooms in my experience with no working shower. EXPEDIA and ANDREITA HOTEL scam travelers and actually refuse to refund customers on arrival when their lack of advertised amenities and faults are discovered. I was offered a new room which too, had a non working shower with no other options for the night. There was only a single towel offered in the bathroom- looked used, and the television had only one working station. I quickly looked up a different hotel nearby and personally had...

“The nearness to the airport was a big plus as we had a 5 AM flight and the staff accommodated a 3 AM hotel departure. We also arrived early from the prior day flight and they worked hard to get us even better arrangements than we had reserved. There were a couple of challenges when we had previously stayed and a small one this time, but the staff made great efforts to remedy them. (Internet was very spotty)”

“Stayed here for a quick night before flying home. Thought this place was a hidden gem.”

“Ottimo hotel, personale gentilissimo, vista dal ristorante sul lago Vittoria eccezionale, tutto perfetto , consiglio vivamente di soggiornare qui”

“The Aircon was not working when asked to change rooms told all the rooms available have no Aircon working they brought a portable Aircon in the room and it was like an sleeping inside a truck with the noise it made. I had a guest visit me and the receptionist said only 30 Minutes will be allowed or we will charge extra $40 for the guest if the guest stays even 1 minute more I requested 15 mins extra but was rudely denied saying you have signed a checkin form and you should have read the...

“A pochi km dall'aeroporto, in una zona tranquilla, dentro il cortile dello shopping mall. Tutto il necessario per un breve e confortevole soggiorno per un viaggio di lavoro. ”

“n”

“Colazione ottima”

“Staff was very courteous and helpful”

“Positivo: comfortevole, ottima posizione. Negativo: piscina veramente piccola”