Outdoor pool, a rooftop pool, open 8:00 AM to 6:00 PM, pool loungers
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Reviews of Regenta SGS Greenotel - Lonavala

4 out of 5
Regenta SGS Greenotel - Lonavala
Plot No.46, Old Mumbai Pune Highway, Lonavala, Maharashtra

Reviews

9.0

Wonderful

Rating 10 - Excellent. 3 out of 4 reviews" "
Rating 8 - Good. 0 out of 4 reviews" "
Rating 6 - Okay. 1 out of 4 reviews" "
Rating 4 - Poor. 0 out of 4 reviews" "
Rating 2 - Terrible. 0 out of 4 reviews" "

10/10

Cleanliness

10/10

Staff & service

10/10

Amenities

9.6/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Georgi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Much better than expected in general. Got an upgrade, the room was big, clean and very convenient. The pool at the rooftop was definitely a highlight and provided nice views.
Stayed 4 nights in Apr 2024
Response from The Manager on 13 May 2024
Thank you so much for taking the time to share your feedback following your recent stay. We truly appreciate your valuable input and are delighted to hear about your experience with us.We hope to have the pleasure of welcoming you back soon. If you have any further comments or need assistance with future reservations, please do not hesitate to reach out to us. Thanks & Regards.Regenta SGS Greenotel - Lonavala

10/10 Excellent

Vinita

Liked: Cleanliness, staff & service, property conditions & facilities
Well maintained property and the staff is every helpful. Loved the service
Stayed 1 night in Jul 2023
Response from Regenta SG'S Greenotel on 2 Aug 2023
Dear Guest, Thank you for the perfect 5-star rating. Your constructive response on this esteemed platform helps our teamwork to serve with more warm hospitality. We are thrilled to know that you loved the stay at our property. Hope to welcome you back soon! Best RegardsRegenta SG’S GreenOtel

10/10 Excellent

Manish

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice experience
Stayed 1 night in Jul 2023
Response from Regenta SG'S Greenotel on 26 Jul 2023
Dear Guest, Thank you for the perfect 5-star rating. Your constructive response on this esteemed platform helps our teamwork to serve with more warm hospitality. We are thrilled to know that you loved the stay at our property. Hope to welcome you back soon! Best RegardsRegenta SG’S GreenOtel

6/10 Okay

Tushar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay, clean room & bad location
Hotel was good but little noisier due to location and traffic as well as lot of guest not maintaining decorum. I have requested the back side room but hotel says it is not available.I even found furniture broken in my room so complaint it to staff but nothing was happen. Also if you call reception or room service via phone it is of luck if they pick up the phone. I have called like house keeping for the service. Check in was very fast, staff was very helpful. Specially Mr. Ninad helped me for each and every stuff. Breakfast was OK with south Indian dishes, not much continental choices and few fruits (specialty pineapple) are seems rotten and it is pure veg. Dinner was very good. you get like 3 course meal. Mr. Santosh has done a great job of serving and giving all we needs. So overall for three star hotel this is good experience on service side but location and traffic make it little hard for you.
Stayed 1 night in Dec 2019
Response from Management on 1 Jan 2020
Dear Tushar, Pranam! Thank you for writing this review. We are glad you had a good experience but are disappointed to hear that you were disturbed by the traffic from the main road. We have noted all your suggestions and concerns and are working on corrections. We immensely treasure your patronage and look forward to welcoming you back. Best regards, SG’S GreenOtel