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Reviews of Mango Tree Ipanema - Hostel

2 out of 5
Mango Tree Ipanema - Hostel
Rua Prudente de Morais, 594, Rio de Janeiro, RJ

Reviews

8.6

Excellent

Rating 10 - Excellent. 26 out of 50 reviews" "
Rating 8 - Good. 15 out of 50 reviews" "
Rating 6 - Okay. 6 out of 50 reviews" "
Rating 4 - Poor. 3 out of 50 reviews" "
Rating 2 - Terrible. 0 out of 50 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

6.8/10

Amenities

8.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

sarah de

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Mar 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, great location in Ipanema.Lots of hangout spots around the property and 2 desktop computers for guest use. Large lockers. Only negative- credit card required for incidentals. They type the number into their system, which I was uncomfortable with but the staff showed me the number became masked after manual entry
Stayed 1 night in Jul 2019
Response from Ian on 26 Jul 2019
Hello, thanks for your comment. Yes not only it is masked but it is deleted automatically from the system after 2 weeks. Safe travels!

6/10 Okay

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Amenities
Good location right next to the beach. However very little bathrooms, extremely loud aircon so had to use earplugs and very bad wifi
Stayed 5 nights in Apr 2019
Response from Ian on 6 Jun 2019
Hello, thanks for the visit and review. Most rooms have brand new silent a/c. if your room didn't next time ask reception and if it is available your room can be changed. We have 2 providers with 120mbs connection each and they are enough for our beds. During your stay we had some really heavy rains and the providers were not providing optimal speed but we are constantly working on improving it. Also we have earplugs at reception, just please ask while staying with us next time so we can improve your experience. Thanks!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
You won’t want to leave
Everyone at reception was super helpful and the room was great and RIo is amazing. Spend as much time here as you can!
Stayed 3 nights in Dec 2017
Response from Manager on 4 Apr 2018
Hi! Thanks for the visit and review, we are very happy to read this. We didn't want you to leave as well :) Please come back we miss you! :) Safe travels!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly hostel just 2 minutes from the beach
I stayed in a little private room in this friendly hostel just off posto 9. The location is fantastic; service team excellent, breakfast is ample & better than in any other hostel during my stay. Only downside to me: you cannot bring visitors after 22:00. I really recommend this place!
Stayed 2 nights in Nov 2017
Response from Manager on 4 Apr 2018
Hi! Thanks for the visit and review, we are glad you had a good time at our place. We are sorry but for the guest's safety we cannot accept visitors after 10pm. There are plenty of bars around the hostel though. Safe travels!

10/10 Excellent

Kinza, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Complete package
Stayed for 6 nights. I was on crutches and the location of this hostel made my life so much easier. The beach is down the street, and the bus stop is steps from the hostel. The staff is really helpful!
Response from Ian on 18 Jun 2017
Dear Guest. Thank you for taking the time to give us your feedback about your stay at our hostel. I'm glad that you found our location convenient. The beach is really just a stone throws away. Also 50 meters from the hostel Vinicius de Moraes composed the Girl from Ipanema song, no doubt the best location in town! Our friendly staff is always happy to help, we hope to see you back sometime soon! Safe travels!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hostel and staff
Got stuck in rio during carnaval and managed to get in here. Good staff good hostel however dorms were bit uncomfy

10/10 Excellent

Ana, New York

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice place
This place is awesome. Close to the beach. Wonderful breakfast with fruits and juices. Would recommend
Response from Manager on 4 Apr 2018
Hi! Thanks for the visit and review. We are glad you had a good experience at our hostel, we hope to see you back here sometime soon. Thanks for recommending, safe travels!

10/10 Excellent

Marcos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Espaço ótimo, pessoas incríveis!
Stayed 6 nights in Dec 2023

6/10 Okay

ANTONIO DE PADUA FREITAS

Stayed 1 night in Nov 2023

10/10 Excellent

JOAO V

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023

8/10 Good

Saulo Henrique

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2023

10/10 Excellent

Micha

Stayed 1 night in Feb 2023

10/10 Excellent

Alan Jackson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recomendo
Foi maravilhoso, amei o hostel
Stayed 4 nights in Sep 2022

10/10 Excellent

Daniel

Stayed 8 nights in Dec 2020

10/10 Excellent

Jorge

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy recomendado
Stayed 5 nights in Dec 2020

10/10 Excellent

Paula

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Dec 2020

4/10 Poor

Eric Antônio

Travelled with group
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Não recomendo
Insatisfatória, logo no primeiro dia de hospedagem tivemos problema pois o hostel não fornecia água quente, disseram que a culpa seria da companhia de água do rio de janeiro, porém aí sair do hostel e se hospedar em um hotel no mesmo quarteirão, havia água quente em abundância, mesmo com os vários hóspedes que ali se encontravam. Ademais o quarto da hospedagem tinha a janela do chuveiro voltada para a área de convivência, o que garantia que qualquer pessoa com um metro e oitenta te enxergaria tomando banho. Por fim o telefone para contato com o hostel nunca funciona e eles se recusam a restituir o valor pela noite não utilizada.
Stayed 2 nights in Sep 2020

10/10 Excellent

Rafael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lindo hostel!
Ótimo quarto !
Stayed 2 nights in Sep 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 9 nights in Dec 2019

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities
The hostel Mango Tree Ipanema has a great location for public transportation (bus and subway), is near the beach. The HOSTEL is very clean, a great breakfast, well organized and with a great atmosphere. THE ONLY THINGS I DIDN'T LIKE WERE 1- I BOOKED WITH MY 3 FRIENDS AT THE HOST, AT RESERVATION I MADE EMAIL REQUEST TO STAY IN THE SAME ROOM BUT when my friends arrived we were not in the same room and my friends questioned and asked to move our friends to that we were together. My friends found the receptionist uneducated and rude and with harsh words to handle the case that was quite simple! 2- Another situation that I did not like, I went to ask the employee (woman who is on the night shift) a towel. She informed me that the HOSTEL charged R$ 5 (reais) for the towel plus $ 20 (reais) (which would be refundable). What I DIDN'T LIKE was that I asked my friends and friends from the same room I was in about this charge, and they all told me that the Receptionists (the two men in the morning) DIDN'T COVER THEM. I found the rules unfair, it seems that they choose guests to charge the fee. I THINK THE HOSTEL MAY HAVE A FRAMEWORK IN RECEPTION WITH ALL THE FEES BEING COLLECTED BY GUESTS FOR BETTER TRANSPARENCY! Apart from the two episodes, SUPER INDICATES HOSTING TO MY FRIENDS!
Stayed 3 nights in Dec 2019

8/10 Good

Camila Alves

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Camas confortáveis, bom banho, só não entendo pq os hostes do Rio ainda não tem as cortinas nas camas, algo simples. Atendimento da recepção deixou a desejar, cheguei dia 05 e ao chegar na local não encontraram minha reserva, deixei as malas, sair, ao retornar as 6am do dia 06, ainda assim não tinha encontrado(na verdade a atendente ñ fez questão de encontrar) o outro rapaz que tava trabalhando explicou que minha reserva tava para o dia 6, me deram um quarto( porém um quarto misto, não o feminino) fiquei das 7 am as 11am nesse quarto q para mim é inferior e mesmo assim cobraram a diária. Erraram e cobraram de mim
Stayed 5 nights in Nov 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
ที่พักสะอาด ใกล้ทะเล ใกล้ร้านอาหาร, ร้านสะดวกซื้อ ทุกอย่างดีเลิศ . ไว้เราจะกลับไปพักอีก☺️
Stayed 8 nights in Oct 2019

6/10 Okay

Sara

Liked: Cleanliness, room comfort
Disliked: Staff & service
Atendimento ruim, estrutura boa
O primeiro atendimento foi horrível, muito ríspido e dizendo informações totalmente diferentes do que está descrito na reserva. A limpeza é boa e a estrutura também. Na troca de turno, o outro atendimento foi melhor.
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
9,0
Foi muito bom !!!Atendentes atenciosos, tudo muito limpo organizado, metro perto, mercado, apenas café da mnhã tem que ser pago isso foi uma pena
Stayed 3 nights in Jul 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Localização e café Não gostei banheiro longe do quarto
Stayed 4 nights in Jun 2019

8/10 Good

Verified traveller

Stayed 6 nights in May 2019

10/10 Excellent

Israel

Muito bonito! I spent great time there, the cozy house have different spaces and if you want share or talk with other one, you'd find that. the front desk are very useful and the kitchen have all you need. it's close to beach, safe area and nearby public station and subway. you must book there!
Stayed 5 nights in Nov 2018

10/10 Excellent

Astrid

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2018

10/10 Excellent

ciro, Belo Horizonte

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Equipe excelente
O hostel é excepcional, a equipe é o ponto mais forte desse hostel
Stayed 1 night in Aug 2018
Response from Ian on 11 Aug 2018
Obrigado! Nosso staff fica feliz, volte sempre! :)

8/10 Good

Adriano

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2018

6/10 Okay

Daisy

Disliked: Cleanliness, property conditions & facilities, room comfort
Only good location.
Rooms dont have keys to be locked. Very uncomfortable. Too noisy at night. 3 level dorms were a little shocking. location is good and staff were nice but I would not recommend and go back.
Stayed 1 night in Jun 2018
Response from Ian on 28 Jul 2018
Hi, thanks for the visit and taking time to review. We are changing the beds to double bunk beds pretty soon. Also a new addition coming up is keycard access in dorms. If you had told us earlier we could have change your room, only one dormitory has triple bunks, and will be changed soon. Safe travels! Mango tree

8/10 Good

Javier Esteban

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exelente ubicación!!
El Hostel se encuentra ubicado en una excelente zona!!! es agradable, correcto y con muy buen ambiente
Stayed 2 nights in Feb 2018
Response from Manager on 6 Apr 2018
Hola! Muchas gracias! Saludos cordiales!

10/10 Excellent

Jose Rene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ubicación, comodidad y buen desayuno
Equipo muy simpático, excelente ubicación, cómodos baños, el internet sufría intermitencia cuando estaban muchos pasajeros al mismo tiempo conectados, pero generalmente muy buena conexión. El desayuno muy abundante y variado. Buenísima opción en ipanema
Stayed 4 nights in Jan 2018

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
in die Jahre gekommenes Hostel
Nachdem ich vor 4 Jahren bereits hier war und sehr begeistert, habe ich das Mango Tree noch einmal gebucht. Allerdings kann ich es in heutigen Zustand nicht mehr weiter empfehlen - Atmosphäre in den "Gemeinschaftsräumen", Zustand und Sauberkeit sowie Serviceorientierung des Personals lassen sehr zu wünschen übrig!
Stayed 4 nights in Dec 2017

4/10 Poor

Joao, Toronto, Canada

Disliked: Staff & service, property conditions & facilities, room comfort
Localização ótima, instalações nem tanto
Bem localizado! Muita sugeira, desde louça suja a quintal cheirando fezes de gato. Ar-condicionados com mais de 20 anos que não funcionam.
Stayed 3 nights in Nov 2017

8/10 Good

Silas

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2017

8/10 Good

Felipe

Liked: Cleanliness, staff & service
Melhor qualidade do Hostel: Localização!
O Mango Tree Hostel é uma boa opção para quem está viajando para explorar a cidade sem se importar com conforto na hora de descansar. Ficamos em uma suite privativa com uma cama de casal e uma beliche. O banheiro é bom, tem um espaço razoável e o chuveiro é ótimo. Já o quarto em si deixa a desejar. Além de ser bem pequeno, tem um cheiro forte que remete a locais fechados e velhos, apesar de o quarto ser reformado. A TV fica em um local onde ninguem consegue ver direito. Tivemos um problema com o beliche, durante a noite uma barra de sustentação da cama de cima caiu em cima da minha mãe que estava dormindo na cama de baixo. Relatamos o ocorrido à recepcionista mas nada foi feito com relação a isso. O café é bem simples, poucas opções, mas pode ser mais vantajoso que tomar café nas redondezas, onde tudo é muito caro!
Stayed 5 nights in Oct 2017

8/10 Good

eunbee kim, seoul

Liked: Cleanliness, staff & service, property conditions & facilities
Very close to the beach, nice atmosphere
I think this hostel's location is the best if you want to hang out at the beach. I liked the atmosphere, but it was a bit noisy at night & morning especially when you use single room. Only one thing I found it uncomfortable was that they don't have a hair dryer.
Stayed 1 night in Oct 2017
Response from Manager on 4 Apr 2018
Hi! Thanks for the visit and review, we are glad you liked your stay in our hostel. We are sorry we don't offer a hairdrier but we will add to our inventory for guests satisfaction. Safe travels!

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Room comfort
hostel agradável, próximo a praia e metrô
Ficamos apenas 4 dias para um evento na cidade. Efetuamos a reserva para quarto de casal, porém havia somente duas camas de solteiro. O Hostel fica em um casarão antigo e a infraestrutura precisa de manutenção. Os banheiros poderiam ser mais limpos.
Stayed 3 nights in Sep 2017
Response from Manager on 4 Apr 2018
Ola! Obrigado pela visita e comentário. Nossa equipe esta atualizando a estrutura da casa na medida do possível. Desculpe se o tipo da cama não agradou mas o mesmo deve ser requisitado ao efetuar a reserva para garantir a disponibilidade no formato desejado, uma vez que existem as duas opções. No verão com o hostel cheio devido a nossa proximidade a praia dependendo dos hospedes os banheiros ficam com areia mas limpamos constantemente, vamos intensificar. Boa viagem!

8/10 Good

alexandrino

Liked: Staff & service
Disliked: Room comfort
Ótima localização
Ponto forte é a localização, o ponto fraco é a falta de conforto do quarto compartilhado, é dividido em dois ambientes, mas o primeiro fica mais desconfortável pelo fato de todos passarem por ele e deixa a luz ligada. O café da manhã e pago dependendo do Rio de reserva. Recepção atenciosa, ótimo custo benefício.
Stayed 3 nights in Sep 2017
Response from Manager on 28 May 2018
Ola! Obrigado pela visita e comentário. Realmente nossa localização é a melhor do Rio, quase esquina do bar Garota de Ipanema. Esse é nosso maior dormitório, composto por 2 quartos de 6 camas, e é vendido assim a um preço mais em conta. Boa viagem!

6/10 Okay

Vahiné , Paris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très bien si vous êtes fêtards
Auberge très mignonne et très bien située. Dès 22h il n'y a plus de bruit, les gens respectent ça et c'est super lorsque l'on se couche tôt car grosse journée de visite
Stayed 2 nights in Jul 2017
Response from Ian on 30 Jul 2017
Merci beaucoup! Bon voyage!

10/10 Excellent

JACQUELINE PATRICIA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Aconchegante e acolhedor
Um local aconchegante (sem luxo), porém muito acolhedor. Próximo de tudo.... rua atras muitas lojas e comércios, a uma quadra da praia.
Oi! Muito obrigado pela visita e por escrever o comentário. Nos ficamos muito felizes que tenha gostado, nossa acomodação tem excelente custo beneficio em uma localização incrivel. Esperamos vê-la novamente em breve. Boa viagem!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
el hostel esta muy bien ubicado
tuve una hermosa estadia, es la sgunda vez que voy ahi y lo recomiendo para pasar una hemosa estadia e rio

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente atención del personal y muy lindo ambiente en el hotel. Está situado en una zona accesible y céntrica. El desayuno fue muy completo y rico. Muy recomendable!

8/10 Good

Andre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

LUCAS

Liked: Staff & service, property conditions & facilities, room comfort
Muito bom, custo benefício sim em relação ao local
Tudo excelente! Primeiramente a localização é ótima 400 metros da praia..Atendimento do hostel ótimo, tudo q pedimos foi solucionado, educados! Área do do estabelecimento mt boa , espaços públicos bem legais, cozinha livre p os hospedes, bar, cadeiras e redes.. Só não gostei muito do barulho , tarde da noite pessoas falando alto de madrugada nas áreas de acesso, praticamente não dormi mesmo o quarto sendo confortavel, tudo bem que é um hostel, mas depois das 01:30 da manha é muito desrespeito, sei que os funcionarios não podem controlar, mas pelo menos avisar aos outros hospedes!
Response from Manager on 28 May 2018
Ola! Obrigado pela visita e comentário. Nos ficamos felizes que tenha gostado. Sentimos não ter conseguido dormir bem, mas na próxima vez favor avisar a nossa recepção para tomar uma atitude, nós avisamos aos hóspedes a hora do silêncio mas dependemos da colaboração dos hóspedes. Boa viagem!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
100% recommended hostel!
Mango Tree turned out to be an excellent choice for those who wants to stay in Rio, near the beach and everything else. Besides the perfect location in Ipanema (a block away from the beach!), the hostel it self is great: clean, safe, fun, with great beds, AC in the room, full kitchen, and really good breakfast. I recommend this place 100% and I'm definetely coming back.

10/10 Excellent

Frederico

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ótima experiencia
Quarto Bom, bem limpo e organizado, café da manhã ótimo e localização excelente a uma quadra da Praia, ao lado da estação de metrô, bares, restaurantes, mercados, farmácias, cinema. Bem próximo a Lagoa Rodrigo de Freitas que é lindo de se passar o dia. Mesmo assim os quartos são silenciosos, tem bar e redes espalhadas pelo local. Excelente