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Reviews of Al Oroba Hotel

Al Oroba Hotel
El Reiad, Riyadh

Reviews

5.2
Rating 10 - Excellent. 2 out of 10 reviews" "
Rating 8 - Good. 2 out of 10 reviews" "
Rating 6 - Okay. 1 out of 10 reviews" "
Rating 4 - Poor. 0 out of 10 reviews" "
Rating 2 - Terrible. 5 out of 10 reviews" "

6.4/10

Cleanliness

6.8/10

Staff & service

6.6/10

Amenities

6.8/10

Property conditions & facilities

Reviews

2/10 Terrible

Tahani

Stayed 2 nights in Dec 2021
Response from walaa on 2 Jan 2022
يؤسفنا سماع ذلك ونتقدم بالشكر لك على إطلاعنا بذلك لتحسين خدمتنا بما يلائم احتياجاتك، نأمل زيارتك قريباً بخدمات أفضل. أطيب التحيات

2/10 Terrible

SAMI

Stayed 1 night in Sep 2021
Response from Asmaa on 29 Sep 2021
يؤسفنا سماع ذلك ونتقدم بالشكر لك على إطلاعنا بذلك لتحسين خدمتنا بما يلائم احتياجاتك، نأمل زيارتك قريباً بخدمات أفضل. أطيب التحيات.

8/10 Good

Aqeel

Stayed 3 nights in Jun 2021
Response from Hajar on 26 Jun 2021
من الرائع سماع ذلك منك! نتطلع لزيارتك القادمة ونأمل أن تلقى منا دوماً ما يناسب توقعاتك. أطيب التحيات.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Didn't find the hotel at the given location/address.
Stayed 1 night in Mar 2021
Response from Hajar on 23 Mar 2021
we are really sorry about that sir and we are waiting for you in the next time.

10/10 Excellent

Verified traveller

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was good to stay for you
Stayed 1 night in Nov 2020
Response from Esraa on 20 Feb 2021
من الرائع سماع ذلك منك! نتطلع لزيارتك القادمة ونأمل أن تلقى منا دوماً ما يناسب توقعاتك. أطيب التحيات.

2/10 Terrible

Verified traveller

Stayed 1 night in Jan 2021
Response from Hajar on 10 Jan 2021
نعتذر عما صادفك في هذه التجربة ونأمل أن تكون تجربتك القادمة أفضل.

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I couldn't bare to spend the night, changed hotel immediately. Very dirty hotel from the lobby, to the lift, throughout the floor I was staying, and even the toilet in the room. The whole hotel was very damp and dim (not in a romantic way), I could even say it was dark in the corners. If I could describe it, I would say it was something like a haunted hospital straight out of a Hollywood movie. The staff was rude at first, but they fixed their attitudes later (no idea why).
Stayed 2 nights in Nov 2020
Response from Esraa on 8 Dec 2020
I would like to express my sincere apologies for the problems that you encountered during your stay in the hotel, and we were honored to have your sovereignty, and we promise you to amend it and solve problems. Thank you from the hotel management

6/10 Okay

Aqeel

Travelled with group
Stayed 3 nights in Oct 2020
Response from Esraa on 25 Oct 2020
مرحباً بك ضيفنا العزيز .. اود أن أعرب عن خالص اعتذاري عن المشاكل التي واجهتك خلال إقامتك في الفندق نعدكم بتعديلها و حل المشاكل .. تقيمكم دائماً محل اهتمام لنا .. شكرا لكم من إدارة الفندق

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2020
Response from Esraa on 17 Oct 2020
مٌرحب بكـ دائماً .. يسعدنا أن نلاحظ أن لديك تجربة ممتعة في إقامتك معنا ؛ نحن نقدر دعمك لنا دائما. وان شاء الله في انتظاركم المره القادمه

8/10 Good

Abdallah

Stayed 1 night in Sep 2021
Response from Hajar on 5 Oct 2021
Great to hear from you! We look forward to your next visit and hope that you will always find what suits your expectations. Best Regards.