Hotel a Russell

“The night staff lady on the walker was not helpful or friendly she was more worried about getting outside to smoke cigarettes than help the guests very rude and unattentive but the rest of the staff made up for her horrible customer service”

“Netflix/ streaming was not working throughout hotel. Very disappointing when you have kids.”

“Front desk at check in was great, very nice and friendly. Got to our room (137) - all the way at the end next to the side entrance. Stairwell door is right across from that room door and it slammed often at night waking us up. The side entrance door to the outside is broken and every time a person goes in or out, it stays wide open for anyone to enter all day and night. It needs fixed ASAP. Upon entering our room, everything looked in order and nice, smelled clean. But when barefoot, the floor...

“It's not a bad place to stay for the night.”

“Hotel was decent. Took a bit to check in. Not a fan of being woken up at 3 am by a hotel employee statung our smoke detector was going off. We are non-smokers and sleeping.”

“The bathroom smelled like mold or mildew. There was actually mold. There was cobwebs in the bathroom also”

“Overall a great place to stay.”

“The room was clean. Front desk staff was friendly. Good value for the cost of the room”

“Went for a wedding. Not really much to do nearby. Some cool bars. Otherwise stay was great. Very clean and comfortable”

“Decent stay for a short business trip.”

“The Hampton was very clean and the staff were very friendly. We always stay here when visiting Marshall University.”

“Non è pulitissimo e la struttura è vecchia e mal servita”

“Love this place every time! (when they aren't sold out)”

“The room was very clean. Beds comfy. Pull out couch was comfortable. Breakfast was good. The pool was nice but kept running out of towels because there were so many people swimming. But the staff was very attentive and replaced towels when requested. I loved the cornhole game and large connect four game in the courtyard. I would definitely recommend this hotel. ”

“All the staff very nice”

“We booked the jacuzzi suite room. If you have a room with one of those in there I recommend setting the air conditioner to the “dry” setting, if not the whole room is moist. The floor was slippery, the carpet was sticky, and even the nightstands had condensation on them. It got better after we set the air conditioner to dry. Our TV wouldn’t connect to the internet all three days we were there, and our phone in our room didn’t work at all. Other than those minor inconveniences, the service was...

“We enjoyed our short stay. The cabin was equipped with everything you need . The owner greeted me with a thank you card and chocolate when checking out.”

“Siamo stati a Portsmouth per il diploma di nostra figlia, che ha fatto un'esperienza da exchange student a Minford. Eravamo in 3, io, mio marito e mio figlio di 12 anni, abbiamo alloggiato in questo albergo per un totale di 5 notti, non consecutive, e per 2 volte siamo stati sistemati nella stessa stanza al 5° piano. Le stanze sono confortevoli, anche se i letti non sono un po' troppo morbidi per i nostri standard. Abbiamo utilizzato la piscina e la sala fitness e abbiamo trovato tutti gli...