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Reviews of Blue Marlin by Dream Resorts

3 out of 5
Blue Marlin by Dream Resorts
180 Scott Street, Scottburgh, KwaZulu-Natal

Reviews

8.4

Very good

Rating 10 - Excellent. 24 out of 50 reviews" "
Rating 8 - Good. 17 out of 50 reviews" "
Rating 6 - Okay. 4 out of 50 reviews" "
Rating 4 - Poor. 2 out of 50 reviews" "
Rating 2 - Terrible. 3 out of 50 reviews" "

8.4/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

4/10 Poor

Kavitha

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
A very disappointing stay.
Been to Blue Marlin in 2022 it was an unforgettable experience and fast became a firm favourite as a family get away. We were astounded by the food and service. We highly reccommended this resort to our family and friends. Our recent visit was shockingly and dismally disappointing. The food was below average especially for the price. The majority of workers were reluctant to serve us and took our drink menu after we had already completed our meals. Our bed had no sheets on them. The bar could not serve us even though we were enjoying the pool. We were asked to place orders at the resturant. There was no music playing at the bar killing the ambience. The pressure in the shower was so low bathing became uncomfortable barely getting enough water. Unfortunately we will not be recommending this place and maybe we will return when the standards resume to what we had experienced previously.
Stayed 2 nights in Jan 2024
Response from Blue Marlin Hotel on 23 Jan 2024
Dear Kavitha, Thank you for taking the time to review your stay. It is disappointing to hear that this experience was not as good as your last one, and we will certainly address each comment with the relevant departments. Best wishes until next time.

6/10 Okay

Thimu

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Average resort
Stay was good... The pool though was not at its best. On Room service requests you need to pay R20 for someone to bring something to your room. The staff where friendly and their rooms where cleaned at ol time.. Breakfast don't have a lot of variety .
Stayed 4 nights in Dec 2023
Response from Blue Marlin Hotel on 3 Jan 2024
Dear Thimu, thank you for taking the time to review your stay. Best wishes for the new year.

2/10 Terrible

Devarani

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
A holiday ruined by drunk guest and aggressive GM
On December 27, 2023, when we checked into the Blue Marlin Hotel, we were allocated to room 303 on the 3rd floor, directly opposite room 301, a self-catering unit. There was already a party in session in 301 when we checked in just after 2 p.m. after dinner, about 9:30 p.m., the party carried on with the noise getting louder due to the guests being drunk. I called reception and complained several times, the security came up struggled to get them to stop, Eventually they did but became angry and upset with us for closing or ending there party, 20 minutes later, the guest from 301 banged and kicked our door waking up my children in fear, they were screaming and shouting for us to open the door, I refused and called for the duty manager, he asked us not leave and stationed a security outside our room. My kids were scared and afraid cried to go home, when I approached the hotel the next morning for a refund due to events that had taken place the previous night, the GM refused us a refund and forced us to take a room that was a downgrade from room 303, the GM of the hotel verbally and almost physically abused us, the GM of this hotel had chased us out several times, almost using the "f" word, but I realized that my husband was recording the conversation. He forced us to take another room because he wouldn't approve a refund; he made me cry continuously and felt no empathy for the fear that was inflicted upon my children the night before. The GM was truly heartless and rude.
Stayed 4 nights in Dec 2023
Response from Blue Marlin Hotel on 3 Jan 2024
Dear Devarani. Thank you for your review. This matter is being attended to by management.

8/10 Good

Lungi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wi-Fi signal was weak in our room. However, the hotel is clean and kids enjoyed the indoor play area.
Stayed 2 nights in Nov 2023
Response from Blue Marlin Hotel on 5 Dec 2023
Good day and thank you for your comments. We look forward to having you stay with us once again.RegardsReservations at Blue Marlin

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Value for money
Excellent service. Good food. Very comfortable room
Stayed 1 night in Nov 2023
Response from Blue Marlin Hotel on 15 Nov 2023
Thank you kindly for the positive response and feedback. Much appreciated.RegardsReservations at Blue Marlin

8/10 Good

Jennifer

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great family hotel. Staff are lovely and friendly but it does seem like a lot of them are new and learning the ropes.
Stayed 3 nights in Oct 2022
Response from Malthee on 12 Oct 2022
Dear Jennifer, Thank you for choosing the Blue Marlin Hotel. We appreciate you taking the time to review your stay and hope to welcome you back again some time.

2/10 Terrible

lavendren

Stayed 1 night in Aug 2022
Response from Malthee on 10 Aug 2022
Dear Lavendren, thank you for reviewing your stay. We note with regret the low score and would really appreciate it if you could let us some details as to where we can improve.

10/10 Excellent

Raven

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2022
Response from Malthee on 29 Jun 2022
Dear Raven, Thank you for choosing the Blue Marlin Hotel. We appreciate the great score and hope to welcome you back again soon.

10/10 Excellent

Gary

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beach getaway
What a great break with the family, awesome venue with great friendly staff environment.
Stayed 3 nights in Mar 2021
Response from MS on 24 Mar 2021
Dear Gary Thank you for the lovely review. We do hope to welcome you back to the Blue Marlin again soon.

8/10 Good

Marsalthea A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2021
Response from MS on 24 Mar 2021
Dear Althea We really appreciate you taking the time to review your stay. All the best until next time.

8/10 Good

JL

Travelled with family
Liked: Cleanliness, staff & service, room comfort
great enjoyable stay
Great service, friendly staff. They always try there best even under difficult conditions with Covid. Some rooms are slightly old but they are extremely clean
Stayed 4 nights in Dec 2020
Response from MS on 4 Jan 2021
Dear JL Thank you for choosing the Blue Marlin Hotel. We hope to welcome you back again soon.

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Blue Marlin
The hotel was clean and tidy as well as the rooms. There was access to sanitizers all over the hotel. The breakfast was too basic for me though.
Stayed 3 nights in Dec 2020
Response from MS on 4 Jan 2021
Thank you for your review. Best wishes until next time.

10/10 Excellent

Marius

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyed our stay, friendly staff and overall good service.
Stayed 5 nights in Oct 2020
Response from MS on 4 Nov 2020
Dear Marius Thank you for choosing the Blue Marlin. We are thrilled that you enjoyed your stay with us and look forward to welcoming you back again soon.

4/10 Poor

Sm

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Sep 2020
Response from MS on 9 Sep 2020
Dear Sm. Thank you for rating your experience. We do regret the low rating and trust that we can welcome you back again for a more enjoyable stay.

10/10 Excellent

Brett

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2020
Response from Malthee on 25 Mar 2020
Dear Brett Than you for the great review. All the best until next time.

8/10 Good

Shane

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Great views and position
Overall we had a very good stay, would go again. If only the waitron service was as good as the front desk and check in staff, who were excellent.
Stayed 1 night in Mar 2020
Response from Malthee on 11 Mar 2020
Dear Shane Thank you for reviewing your stay with us. When you have a minute please do let us have further details on the waitron service received in order for us to appropriately address it. Thank you for choosing the Blue Marlin, we hope to welcome you back again soon.

10/10 Excellent

Bernice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2019
Response from M. Singh on 29 Oct 2019
Dear Bernice. Thank you for your great review. We hope to see you again soon.

6/10 Okay

Kevin

Stayed 3 nights in Sep 2019

10/10 Excellent

Jon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic stay
A lovely stay with staff that couldn't do enough to help. We had fantastic views from our room and would love to stay there again.
Stayed 6 nights in Aug 2019
Response from Malthee on 3 Sep 2019
Dear Jon Thank you for the amazing review. We do hope that you will visit again soon.

2/10 Terrible

AB

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst experience
I never slept here, they wouldn't upgrade me even though I was willing to pay. The room was terrible, small bathroom and shower. Very disappointed. Please can you load my point since they refused to refund. I never stayed in this place and had to pay for Zimbali
Stayed 2 nights in Jun 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jul 2019
Response from Malthee on 17 Jul 2019
Thank you for rating your stay. We hope to welcome you back again soon.

6/10 Okay

Al

Disliked: Staff & service
Stayed 3 nights in Jun 2019
Response from Malthee on 24 Jun 2019
Thank you for taking the time to review your stay. We appreciate all feedback and trust that you will return again soon.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Short break
Staff are amazing, excellent friendly service. Fantastic location just a few minutes to the beach. Room 9 was clean and modern. All facilities were great.
Stayed 3 nights in May 2019
Response from Malthee on 29 May 2019
Dear Valued Guest Thank you for the great review - do visit again soon.

10/10 Excellent

nigel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel, friendly service
Absolutely great time at a fabulous hotel, many thanks to the staff.
Stayed 3 nights in May 2019
Response from Malthee on 15 May 2019
Dear Nigel Thank you so much for the great review. We trust that we will be seeing you back again soon.

8/10 Good

Rishaad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Blue Marlin
Very friendly staff. Family orientated. Impressed with the cleanliness. 2 minute walk away from the scottborugh beach. Enjoyed our stay.
Stayed 2 nights in Apr 2019
Response from Malthee on 24 Apr 2019
Dear Rishaad, thank you for choosing the Blue Marlin Hotel. We are really pleased you enjoyed your stay and look forward to welcoming you back again soon.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Blue Marlin get away.
A most enjoyable stay as usual. Unfortunately the hotel is needing a little general maintenance and TLC. Scottburgh general area looking rather littered and run down. Staff very accommodating and friendly.
Stayed 2 nights in Mar 2019
Response from Malthee on 20 Mar 2019
Dear Valued Guest Thank you for taking the time to review your stay. Your comments are noted, and we look forward to welcoming you back again soon.

10/10 Excellent

Janine

Liked: Cleanliness, staff & service
I booked this for my parents as my Dad had his 70th birthday and they were absolutely thrilled, staff also went to extra trouble and made their stay memorable. I am so happy and extremely grateful!
Stayed 2 nights in Feb 2019
Response from Malthee on 26 Feb 2019
Dear Janine Thank you for choosing the Blue Marlin Hotel - we are so pleased that your Dad enjoyed his stay with us and we look forward to welcoming him back for the 71st birthday.

10/10 Excellent

Jaime

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Blue Marlin Hotel
Very good service and friendly staff along with good food and a fantastic view makes the Blue Marlin Hotel one of my favorite places for a relaxing holiday. Staff are attentive and helpful.
Stayed 3 nights in Nov 2018
Response from Malthee on 11 Dec 2018
Dear Jaime, thank you for your great comments. We hope to see you back again soon.

10/10 Excellent

Ishvar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
Our stay was amazing , it was our second time at the hotel and we will def return.
Stayed 2 nights in Oct 2018
Response from Malthee on 31 Oct 2018
Dear Ishvar Thank you for taking the time to review your stay. So glad you enjoyed it and we look forward to welcoming you back again soon.

10/10 Excellent

Susie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Happy Stay
Our team were so happy at this hotel - they were filming a busy schedule and the hotel made everything easy for them to make the most of their limited relaxation time - thank you to the lovely staff!
Stayed 2 nights in Jul 2018
Response from Malthee on 25 Jul 2018
Dear Susie, thank you for choosing the Blue Marlin Hotel. We are please that the team managed to get some R&R and hope to see you all back again soon.

10/10 Excellent

Logan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
GREAT STAY
Nice beach,good food,warm welcome,excellent service from the waiters.Nice family room.
Response from MS on 9 May 2018
Thank you for the great feedback Logan - hope to welcome you back again soon.

10/10 Excellent

G

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great beach hotel
Perfectly situated to get to the beach. Room was well layed out as a family room. Staff were great.
Response from MS on 9 May 2018
Thank you for reviewing your stay G - we really appreciate it.

10/10 Excellent

mink

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
lovely place to stay even if it is for a couple of days nothing is too much foe them excellent service
Stayed 2 nights in Jul 2017
Thank you for your great review! We hope to see you again soon.

6/10 Okay

Kev , Norfolk

Liked: Staff & service, room comfort
A British Old People's Home in South Africa
The hotel is old and tired. However the staff are very helpful and friendly. The wifi is awful and unreliable. All the the guests are British and nearly dead. Only get a room with air con.

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family visit
Family visit on the coast. Great location. Friendly staff. Will stay here again.

10/10 Excellent

Roger

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I highly recommend Blue Marlin Hotel
An excellent stay. Relaxing, great grounds and good food.

8/10 Good

Suzanne , Leeds

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice relaxing hotel with efficient friendly staff
Had a super break.The atmosphere was warm and friendly which greatly improved my visit as a single traveller.The food was ecellent and nice variety.Service very good also. Would definitely return.

8/10 Good

Denis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Sally

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Gwendoline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

anusha, Stanger

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good however no hot water in showers despite many calls to reception the issue was not solved. Had cold showers. Overall our stay was pleasant and the breakfast was delicious. The staff very willing to assist. Loved my stay.

10/10 Excellent

Alta, North West

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unwind winner!
As always Blue Marlin a winner!

10/10 Excellent

Sarah, lonehill

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
my gem!
I found my perfect getaway! Loved staying there, the whole experience was totally rejuvenating. I will definitely be back with my family- I am the Granny

8/10 Good

Verified traveller

Liked: Staff & service, room comfort

10/10 Excellent

Lindsay, George

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome!
Had an absolutely amazing stay at the Blue Marlin Hotel. Stunning views to wake up to, with an awesome breakfast spread to accompany the views. Unsurpassed service rounded off a great stay

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Value for money
Was a very pleasant stay and will go back anytime.

10/10 Excellent

trond

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Oct 2023
Response from Blue Marlin Hotel on 3 Nov 2023
Good day and thank you for choosing Blue Marlin Hotel. We look forward to welcoming you back again soon. Kind regardsBlue Marlin Hotel

8/10 Good

Krister

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2019
Response from Malthee on 24 May 2019
Hi Krister, thank you for taking the time to review your stay with us. We hope to welcome you back again soon.

8/10 Good

Per-Erik

Liked: Cleanliness, staff & service, property conditions & facilities
Bra hotell
Bra hotell med fina utomhusområden och utomhusbar som hör till hotellet. Riktigt bra utdikt mot havet från hotellrummet. Fick ett mycket bättre pris på hotels.com än när jag frågade i receptionen.
Stayed 3 nights in Oct 2018
Response from Malthee on 31 Oct 2018
Thank you for your great review. We hope to welcome you back again soon.

10/10 Excellent

Gerhard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2018
Response from Malthee on 20 Jun 2018
Dear Gerhard, Thank you for the awesome score! Do visit again soon.