Hotel a Somerset

“The hot tub was closed and that was not disclosed to us prior to our arrival. The pool was freezing and not useable. ”

“Staff at check-in was awesome! Next day shower leaked water all over the bathroom floor making it very wet & slippery. I asked the front desk the for towels & she said we could only have 2. It was not enough to clean up the mess. Called for more towels & explained the situation, she said so you can only have 2 towels No More. Very rude about it & never offered to help clean up the mess with a mop & bucket then instead. Not impressed. Not good customer service. ”

“The pool closes at 10, if there is not a lot of people staying the don’t serve breakfast, and it’s not that clean for the price!!”

“Parking was great! Staff was friendly and helpful. Didn't use the pool. Room was clean, quiet and a good breakfast. ”

“Pool was nice and warm, room great. It would have been nice to have tea at breakfast.”

“Enjoyed our stay !”

“Rooms have stench, might be the carpet. ”

“Comfy and clean. ”

“Staff was not friendly or helpful. Ask for a recite and he couldn't help. Was lazy and rude. Never waste my money again. Didn't speak any English neither. ”

“Very hard beds, old rooms”

“Everything was perfect”

“Excellent breakfast and comfortable beds.”

“Nice clean rooms friendly staff. Restaurant attached is good and convenient. ”

“Pool area is small and enclosed, the chlorine was intense, I had to step out twice while my kids were swimming because my eyes were burning. Our room did not have enough towels, I called the front desk to ask for more, they were kind of rude about it and I had to leave my kids in the room and go to the front desk to get more even though two people were at the front desk, and they were just standing talking to each other. Other than that it was good, the beds were comfortable and the breakfast...

“We had a family get together here for my son’s birthday so we had two rooms. Rooms were very clean, big, and comfortable. The pool was comfortable (I get cold really easy in pools), so it wasn’t the warmest but I lasted an hour or so. The breakfast was great and the staff was friendly. ”

“Every thing was clean, staff was excellent. The only down fall was only 2 towels for a weekend stay and the rolls of toilet paper were used and no spare rolls. ”

“Clean room. Clean hotel. Friendly staff. On-site pay/secure parking lot. King Balcony Riverview was a corner room with beautiful views of the river. ”

“The room was very clean, but there was black mold around the water spout in the tub. The existing caulk just needed to be redone. The TV did not work because the receiver box was plugged into the wall behind the TV stand so we had to move furniture in order for the remote to communicate to the box. The volume did not work so anything we watched was blaring loud. The continental breakfast consisted of cereal only, so we ended up having to find somewhere for breakfast. The lady at the front...