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Reviews of Hotel Livemax Asakusa Ekimae

2.5 out of 5
Hotel Livemax Asakusa Ekimae
2-6-5 Komagata, Tokyo, Tokyo

Reviews

7.6

Good

Rating 10 - Excellent. 45 out of 135 reviews" "
Rating 8 - Good. 38 out of 135 reviews" "
Rating 6 - Okay. 32 out of 135 reviews" "
Rating 4 - Poor. 12 out of 135 reviews" "
Rating 2 - Terrible. 8 out of 135 reviews" "

7.4/10

Cleanliness

7.2/10

Staff & service

6.8/10

Amenities

7.4/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

6/10 Okay

samantha

Travelled with family
Disliked: Staff & service
Fine besides if smelled like urine our whole 5 days. Very very small. Loved distance to sky tree.
Stayed 5 nights in Oct 2023

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dust n broken window blinds
Broken window blind for 10 of 12 days. Very dusty room. When room cleaned dust never dusted up on obvious areas like desk, tv n frig top.
Broken blinds for 10 of 12 nights
Stayed 11 nights in Oct 2023

10/10 Excellent

Kishor

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good experience to stay.
Stayed 5 nights in Oct 2023

4/10 Poor

Gladys

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I had reservations for 2 rooms. The non smoking room we got smelled like a smoking room, the shower curtains has mold and the air vents in the bathroom need to be cleaned. I had to ask the staff to take away our blankets because they were filled with white stains and hair. Looked like they had not been washed in a while. They were able to come back a few minutes later with just one back and if was also dirty. Never heard from them until i had to ask the front desk a day later if we could have blankets. Items in the room were dusty, I had to wipe everything down. I had read the reviews of the same issue, and was really hoping the management would have fixed the issues but I’m disappointed to say i had the same experience as others noted about the room’s conditions.
Stayed 8 nights in Oct 2023

6/10 Okay

Richard, Los Angeles

Disliked: Staff & service, amenities, property conditions & facilities
Decent place. Needs some work.
Stayed 8 nights in Aug 2023
Response from 支配人 on 19 Sep 2023
Richard様先日は当ホテルをご利用頂き誠に有難うございます。より一層お客様にご満足いただけますよう、努めて参ります。機会が御座いましたらRichard様のまたのご利用心よりお待ち申し上げております。

10/10 Excellent

Richard, Los Angeles

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Great place!
Response from 支配人 on 19 Sep 2023
Richard様先日は当ホテルをご利用頂きまして誠に有難うございます。滞在にもご満足頂けたようで嬉しく思います。Richard様のまたのご利用心よりお待ち申し上げております

2/10 Terrible

Eng Lee

Disliked: Cleanliness, staff & service, property conditions & facilities
Room cleaning bad. Stain on table. Air cleaner is full of dust. Not maintained.
Stayed 1 night in Jul 2023
Response from 支配人 on 19 Sep 2023
Eng Lee 様先日は当ホテルをご利用頂きまして誠に有難うございます。お部屋の清掃でご迷惑をお掛けして申し訳御座いません。スタッフに共有し、改善に努めて参ります。貴重なご意見誠に有難うございます。

10/10 Excellent

Arindham

Stayed 12 nights in Apr 2023

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A good clean, quiet business hotel on the Sumida river in Asakusa. The double twin & A/C were appreciated.Good open air view of the river & Skytree out your hotel door. Good for business travelers that don't need a lot of staff room service.
Stayed 5 nights in Nov 2022

4/10 Poor

Magsarjav

Stayed 3 nights in Jul 2022

8/10 Good

CHAMIKARA PAWAN THENNAKOON

Liked: Staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jul 2022

8/10 Good

Verified traveller

Stayed 4 nights in Dec 2020

8/10 Good

RastaHiro, Kamogawa, Chiba

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It wasn't convenient for up-down due to only one lift.
Stayed 2 nights in Oct 2020

8/10 Good

Makoto

Liked: Cleanliness, property conditions & facilities
Stayed 8 nights in Jul 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jan 2020

8/10 Good

momi

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
立地としては申し分なかったです。 今回は一泊利用しました。 駐車場は少し遠かったのは不便さを感じたポイントでした、 強いと言えば、周辺にレストランが少し離れているのも少しマイナス、 でも近くには隅田川に沿ってスカイツリーを眺めながらお散歩できる素敵な散歩コースがあったので、プラマイゼロで、全てにおいてよかったと評価します、 また利用したいです。
Stayed 1 night in Apr 2024

6/10 Okay

Hirohiro

周りに系列店で似たような名前のホテルがあるため分かりづらい。

4/10 Poor

Seiji

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
無し
Stayed 1 night in Dec 2023

6/10 Okay

MIDORI

目的地が、近くにあり良かったです。
Stayed 1 night in Nov 2023

2/10 Terrible

KENTO

Business traveller, Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
汚い お風呂に前の人の髪の毛が詰まっている 机の上は埃？粉？？乗っかってる 次回から安くても泊まりたくない 今の価格の1／2位の値段で妥当
Stayed 1 night in Nov 2023

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

2/10 Terrible

オサム

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
エアコンが故障
Stayed 3 nights in Nov 2023

6/10 Okay

KUMIKO

Stayed 2 nights in Nov 2023

6/10 Okay

TAKASU

Stayed 6 nights in Nov 2023

8/10 Good

Chun Ho

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good scenery and easy
Self check-in and check-out process. The view in the top floor is very good, especially at night as you can see Azumabashi with various light. Although there is no restaurant, there are some convenient store (e.g. Family Mart) near the hotel. You will need around 5 to 7 min walk from Asakusa Metro Station.
Stayed 1 night in Nov 2023

6/10 Okay

カツエ

Stayed 2 nights in Nov 2023

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
アクセス抜群、景観最高！
最上階に宿泊出来ました。窓からは隅田川とスカイツリーが見れて最高な景観でした。 駅も近く浅草寺も歩いていけますし、とても便利です。
Stayed 1 night in Oct 2023

4/10 Poor

Satoshi

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
悪臭が酷い部屋有り
ユニットバスからの悪臭が酷い部屋でした。窓を開けて無いと泊まれないほどで、衛生面含め心配になります。立地とかは良かったので残念です。
Stayed 2 nights in Oct 2023

2/10 Terrible

CHIHIRO, KATORIGUN TOUNOSHOUMACHI

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
リブマックス系は安くて良いですが、どこも基本汚いです。 今回もそうでした。特にエアコンが異音と振動、フィルターが真っ白で清掃されてない、加湿器タンクにも汚れ水残り衛生面では酷い。 フロントも外国人が多くおもてなし感がないですね。
Stayed 1 night in Oct 2023

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

アイミ

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2023

8/10 Good

ISAO

Stayed 1 night in Oct 2023

8/10 Good

nphat

Liked: Cleanliness
ชอบทำเลที่ตั้งมาก สะดวก ขนาดห้องไม่เล็กจนเกินไป หากไปรอบหน้าจะไปพักที่นี่อีกแน่นอน
Stayed 4 nights in Sep 2023

10/10 Excellent

まどか

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2023
Response from 支配人 on 19 Sep 2023
まどか様先日は当ホテルをご利用頂きまして誠に有難うございます。またクチコミでの高評価を頂きまして大変嬉しく思います。浅草にお立ち寄りの際は、まどか様のまたのご利用心よりお待ち申し上げております。

6/10 Okay

YUKA

Disliked: Staff & service
Stayed 1 night in Sep 2023
Response from 支配人 on 19 Sep 2023
YUKA様先日は当ホテルをご利用頂き誠に有難うございます。またクチコミの評価も有難うございます。さらにご満足いただけますようスタッフ一同精進して参ります。YUKA様のまたのご利用心よりお待ち申し上げております。

10/10 Excellent

JeongHwa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
혼자 머물기 좋아요~
방에서 보이는 야경도 이쁘고 아사쿠사 주변 구경하기 좋은 위치에요
Stayed 3 nights in Jul 2023
Response from 支配人 on 19 Sep 2023
Jeonghwa Kwon様先日は当ホテルをご利用頂きまして誠に有難うございます。またホテルからの景色にも満足頂けたようで良かったです。Jeonghwa Kwon様のまたのご利用心よりお待ち申し上げております。

8/10 Good

Takuya

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2023
Response from 支配人 on 19 Sep 2023
Takuya様先日は当ホテルをご利用頂きまして誠に有難うございます。またお忙しい中クチコミ評価を頂き有難うございます。お客様にもっとご満足いただけますようサービス向上に取り組んでまいります。Takuya様のまたのご利用心よりお待ち申し上げております

6/10 Okay

YONGHYUN

Travelled with family
Liked: Property conditions & facilities
여름에는 비추, 겨울에는 괜찮을지도?
로비부터 시작해서 호텔 자체가 뒤지게 더워서 호텔 들어가면서부터 방에 도착할 때까지 짜증 이빠이 남... 엘베 기다리는 시간 길어지기라도 하면 화가 진짜 머리 끝까지 치밀어 오름. 다만 좋았던 점은 방 키를 안 꼽아도 에어컨이나 전기가 계속 유지가 되어서 에어컨을 틀어놓고 나갈 수 있다는 점! 이게 이 호텔의 최대 장점임.
Stayed 3 nights in Jul 2023

6/10 Okay

futa

Travelled with family and small children
全体的には綺麗でした。
Stayed 3 nights in Jul 2023

10/10 Excellent

Jose Gonzalez

Stayed 8 nights in Jun 2023

6/10 Okay

KANAE

Business traveller
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
部屋のテーブルやドライヤーなどに埃が溜まっていました。 スタッフの方は親切でしたが、もう少し清掃面で力を入れていただければいいと思います。
Stayed 2 nights in Jul 2023

6/10 Okay

??

Business traveller
Liked: Staff & service
Disliked: Cleanliness
シャワーカーテンのカビが酷かった。 そのせいでしなくていい粗探しをしてしまいました。 それ以外は満足しています。
Stayed 1 night in Jun 2023

8/10 Good

Kathy

Stayed 1 night in Jun 2023

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness
Wi-Fiが駄目
Wi-Fiが全くつながらない
Stayed 1 night in Jun 2023

8/10 Good

CHIEH-HSIUNG

Stayed 1 night in Apr 2023

8/10 Good

HIROYUKI

Stayed 1 night in Apr 2023

6/10 Okay

HAO HSIUNG

Stayed 4 nights in Mar 2023

10/10 Excellent

Narumi

Stayed 1 night in Mar 2023

2/10 Terrible

KEITA

Business traveller
Disliked: Cleanliness, staff & service, amenities
浅草付近で値段で取ったので、仕方ないかと思うが、フロントの対応は酷い。チェックインは名前を言ってすぐカードを渡されて終わるので早いが、あの対応で渡されるなら置いてある自動チェックインを使いたかった。 部屋は暖房をつけても暖まらないし、一緒に泊まった同僚はエレベーターの音がうるさくて眠れなかったと言っていた。
Stayed 1 night in Feb 2023

10/10 Excellent

YUUTA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
また泊まります
部屋からは景色は堪能出来なかったですが廊下からスカイツリーが見れて良かったです部屋もコンパクトで居心地もよくぐっすり寝れました
Stayed 1 night in Nov 2022