Hotel a Tsunan

“Very friendly staff. They accommodated all our needs. Thank you for the great stay!”

“和室10畳の部屋に泊まりました、室内は綺麗でシャワートイレもあり快適です。 朝夕食はブュッフェスタイルで美味しかった。 ホテルの前がゲレンデは便利ですね。”

“The hotel room was clean. I asked for the eco service but still didn’t receive towels. At check-in I felt very rushed. As I was entering my information, I was asked for my passport, then in reaching for my passport they wanted me typing my information. Three front desk staff talking and explaining while checking in. Difficult getting a taxi. Anytime I went to the desk I was treated like I was bothering them. After traveling throughout Japan, this is not the hospitality of other top Japanese...

“館内の雰囲気が好みで清潔感があり、快適に過ごせました。ありがとうございます。”

“Excellent cuisine, wonderful location (private onsen, especially the outdoor ones, are great), kind and friendly staff, beautiful atmosphere at night, traditional and spacious rooms (chilling in the room onsen bath was a dream)”

“料理も、お風呂も最高でした。”

“A cozy onsen ryokan with very attentive and helpful male staff. I was truly impressed by his excellent service and will definitely return for another stay. Both dinner and breakfast were delicious. Although the onsen is not very large, it offers both indoor and outdoor baths and was pleasantly quiet with few people around.”

“We tried to cancel the reservation with all or some refund due to death of a family member just a few days before our check-in day. We provided everything we have including death certificate but the facility insisted the whole prepaid fees in full are not refundable. We understand the hotel's policy but rather than show their condolences in any degrees, the hotel letting us not just suffer for lost of life and also financially lost. The hotel has lost their reputation on one of the most...

“If I will be in this town again someday, I will stay again at this hotel. All hotel members are really good. Especially every breakfast was great. Thanks for all your service. ”

“Esperienza fantastica un ryokan dotato di molti confort in una posizione perfetta servizio di navetta per la stazione e per il monkey snow park! Raccomandato ”

“駐車場は砂利で、駐車スペースが分かりづらい”

“食事は多彩で美味しく、施設も清潔感があり大変満足です。また利用したいと思います。 ”

“The room is really worn out and not comfortable unfortunately it’s not somewhere I wanna be back again (it’s not even that cheap)”

“Hotel housei was my favorite stay in Japan, even after spending triple as much money for some other hotels. The staff is simply amazing, they went above and beyond for accommodation. Kei at the front desk was very helpful in showing me around the hotel & also recommended a restaurant that was one of my favorite I’ve been to. The gentlemen at the front desk even set up a specific shuttle for me to the snow monkey park because I was going to leave before their set time. They took me alone to the...

“食事、客室、施設からおもてなしまで、全てが上質な旅館でした。”