Hotel a Tsunan

“Absolutely fantastic. It's beautifully decorated and very clean. The staff were very warm and kind and made my stay very comfortable. My Japanese is very limited, but they took the time to carefully explain things for me at a level I could understand, including the food. If you can get out to Tsunan (and the train there was quite scenic, so do try), I really can't recommend it enough. My only regret is that I didn't stay longer.”

“よかった。”

“.”

“A very cute Ryokan with a nice onsen. The property is fairly run down, but otherwise a nice and quiet location and was clean.”

“キレイで快適でした。朝食無料なのが嬉しいです。”

“The hotel room was clean. I asked for the eco service but still didn’t receive towels. At check-in I felt very rushed. As I was entering my information, I was asked for my passport, then in reaching for my passport they wanted me typing my information. Three front desk staff talking and explaining while checking in. Difficult getting a taxi. Anytime I went to the desk I was treated like I was bothering them. After traveling throughout Japan, this is not the hospitality of other top Japanese...

“食事、客室、施設からおもてなしまで、全てが上質な旅館でした。”

“朝ごはんが何気に美味しい”

“While this is an older hotel, it is clean, things are in working order, and rather charming and unique. For example, I had a large room with a small patio that offered a beautiful view of the city. It’s in a quaint quiet town with gorgeous views of the mountains surrounding the town. I appreciated the thoughtful touch of hot green tea. The thermos amazingly kept the water hot even till the next morning. Because I went during « low » season in May, I was able to enjoy the onsen to myself ! The...

“部屋の空調について問い合わせたら、対応があまり良くなかった。”

“温泉が♨️⭕️”

“We tried to cancel the reservation with all or some refund due to death of a family member just a few days before our check-in day. We provided everything we have including death certificate but the facility insisted the whole prepaid fees in full are not refundable. We understand the hotel's policy but rather than show their condolences in any degrees, the hotel letting us not just suffer for lost of life and also financially lost. The hotel has lost their reputation on one of the most...

“部屋は綺麗で居心地は良かったです。”

“The room is really worn out and not comfortable unfortunately it’s not somewhere I wanna be back again (it’s not even that cheap)”

“温泉好きで日本各地に行きますが、ここ程素晴らしい泉質と効果を持ったところはありません。少々、建物が古くレストランが狭いこともありますが、それらの欠点をすべて補ってもあまりあります。食事は特に豪華ではありませんが、この山の中で必要十分以上に整えられています。”