Hotel a Akinari

“Good”

“Checkout staff was incredibly kind and helpful. The onsen was welcoming for foreigners and we were informed tattoos were okay too, which was an unexpected surprise. Amenities (including robe for the onsen) were provided and there were vending machines easily accessible as well. Short walk to Yuzawa Station so it was very convenient. Compared to other properties in the area, it was nice to stay in a hotel with a private bathroom for only a slight price increase from hostel-style accommodations....

“The room was clean, the bathroom and shower were a bit run down but usable. If you plan to ski or eat at Nozawa Onsen it makes it very difficult. The first shuttle from Togario Onsen to Nozawa is at 9:24am and the last one was o round 4pm. No taxi after 6, so you cannot eat dinner in Nozawa staying here. While it is not the hotels responsibility, it made dining options very limited. The front desk staff was unfriendly, apart from the hosts wife who tired her best to arrange accommodation. ”

“It is ski resort so unless skiing no activity to do.”

“The person that ran the inn was one of the nicest people I have met in my life, didn’t speak much English but she was very sweet”

“ビジネス ダブルまたはツインルームを予約 ▶エアコン故障（ファンヒーターのみ３時間おきに電源再投入が必要で熟睡できず） ▶風呂なし（共用シャワーのお湯が出ず） ▶冷蔵庫なし ▶テレビなし（写真ではあるのに部屋にはなし） ▶照明は蛍光灯と白熱灯があるが暗く、蛍光灯は中に虫の死骸だらけ（何年も掃除していない） ▶部屋の掃除は行き届いておらず、ホコリや小さなゴミがそのまま、南京虫が居そう ▶共用部分の廊下や階段はきしみ音あり、補修された様子なし、お湯の出も悪くチョロチョロ、トイレから外の雪溶かし水道ホースが出ていて窓が完全に閉まらず極寒”

“施設はそれなりに経年劣化している部分はありますが、水回りにはちゃんと手を入れているし、掃除もきちんとしているのであまり古さは気になりませんでした。 朝晩のブュッフェ形式の食事はとても美味しくお刺身やイクラが沢山食べれて大満足でした。 お風呂はやや熱くとても良い温泉でした。GWでも料金がかなりリーズナブルだったのでとても満足しています。また利用したいと思いました。”

“家族でやっている宿でしたが女将さんは元気で食事も品数が多く美味しかったです。大満足です。又、泊まりに行きたいと思う宿でした。”

“二段ベッドで、羽毛布団でよかったです。 下の段でよく眠れました。 棚田ルームで飲めるコーヒーも良かったです。 寄宿生になった気分で 非日常を味わえました。”

“We tried to cancel the reservation with all or some refund due to death of a family member just a few days before our check-in day. We provided everything we have including death certificate but the facility insisted the whole prepaid fees in full are not refundable. We understand the hotel's policy but rather than show their condolences in any degrees, the hotel letting us not just suffer for lost of life and also financially lost. The hotel has lost their reputation on one of the most...

“공간과 미식의 아름다움을 알려주는 곳입니다. 늦가을의 정취를 보았는데 눈 내린 겨울도 기대가 됩니다!”

“Loved this hotel. Was next to the ski slopes. Staff was friendly and the spa was incredible!! ”

“Great place, great service and great food!”

“よかった。”

“食事、客室、施設からおもてなしまで、全てが上質な旅館でした。”