Superior Room | Free WiFi, bed sheets
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Reviews of OYO Hotel Morelos, Villa Hidalgo

2.5 out of 5
OYO Hotel Morelos, Villa Hidalgo
1, Morelos 136, Centro, Villa Hidalgo, JAL

Reviews

8.2

Very good

Rating 10 - Excellent. 10 out of 22 reviews" "
Rating 8 - Good. 8 out of 22 reviews" "
Rating 6 - Okay. 2 out of 22 reviews" "
Rating 4 - Poor. 0 out of 22 reviews" "
Rating 2 - Terrible. 2 out of 22 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

7.2/10

Amenities

8.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Alejandro

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021

6/10 Okay

Jaqueline

Disliked: Property conditions & facilities
Sin
Stayed 3 nights in Oct 2023
Response from Barbara on 3 Nov 2023
Hello, Jaqueline! It is so disheartening to see our respected guest unsatisfied with our facilities. We are going to rely on your feedback to ensure quality service in the future. Regards, Barbara

2/10 Terrible

Luis

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
👎👎👎👎
Stayed 1 night in Sep 2023
Response from Ava on 12 Oct 2023
Hi, Luis! We sincerely apologize for the trouble caused. Your comments will help us in taking care of future guests more resolutely. Regards, Ava

10/10 Excellent

Jaime

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Ava on 12 Oct 2023
Thanks for taking out your valuable time to rate us, Jaime! We will work even harder to make your stay a memorable one :) Regards, Ava

10/10 Excellent

ISABEL

Stayed 1 night in Aug 2023

2/10 Terrible

ADRIANA

Business traveller
Disliked: Property conditions & facilities
No se podía esperar más por el precio, pero creo que deberían tener un filtro sobre las propiedades que aceptan para publicarse en su página, lo seleccioné por ser el único disponible en este lugar
Stayed 1 night in Jul 2023
Response from Tim on 15 Jul 2023
Thanks for your kind and lovely words, Adriana! The biggest joy lies in seeing our guests satisfied, we will try our best to meet your expectations in future stays as well. Regards, Tim

8/10 Good

Fermin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
El cuarto limpio y en orden solo el tema del estacionamiento por la reparacion de la calle principal.
Stayed 2 nights in May 2023
Response from Ava on 18 May 2023
¡Hola Fermin! Muchas gracias por reconocer nuestros esfuerzos y calificarnos positivamente. Nunca dejaremos de complacerle con nuestros servicios. Saludos, Ava

10/10 Excellent

José Ricardo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Costo beneficio excelente!!!
Para el precio del hotel, es excelente el costo beneficio. A pesar de que están arreglando la calle.
Stayed 1 night in Apr 2023
Response from Noe on 4 May 2023
¡Gracias por tu apreciación, Ricardo! Esperamos brindarle un servicio constante en todo momento. Saludos, Noe

6/10 Okay

zayi

Travelled with partner
Liked: Cleanliness, staff & service
Se siente inseguro
Stayed 1 night in Feb 2023
Response from Lisa on 14 Feb 2023
Hola, zayi. Nos entristece ver que no está satisfecho con nuestros servicios. Esté seguro, nos esforzaremos día y noche para asegurar una estancia cómoda en el futuro. Saludos, Lisa

8/10 Good

Jorge

Stayed 1 night in Nov 2022
Response from Ava on 9 Dec 2022
Thanks for rating us superbly, Jorge! Glad to know that you loved our services :) Regards, Ava

10/10 Excellent

Gabriel

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La atención fue excelente. no se puede pedir más
Stayed 2 nights in Nov 2022
Response from Ava on 9 Dec 2022
Gracias por dedicar su valioso tiempo a puntuarnos, Gabriel. Nos esforzaremos aún más para que su estancia sea memorable :) Saludos, Ava

10/10 Excellent

Juan Manuel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2022
Response from Jane on 27 Apr 2022
Hi, Juan! Glad to see that you have rated us positively. Do give us more chances to delight you in the future. Regards, Jane!

8/10 Good

Ariana

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sencillo y limpio
Es un hotel muy sencillo pero muy limpio, tiene lo suficiente para descansar en estancia corta
Stayed 2 nights in Apr 2022
Response from Joey on 19 Apr 2022
Hola Ariana, eso es lo que nos gusta escuchar de nuestros valiosos huéspedes. Denos otra oportunidad para deleitarle de nuevo. Le deseamos un maravilloso día por delante. Saludos, Joey

8/10 Good

Guadalupe

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Establecimiento limpio buena atención y exelente tranquilidad
Stayed 1 night in Feb 2022
Response from Jason on 12 Apr 2022
Gracias por tus dulces palabras, Guadalupe. Esperamos daros un servicio consistente siempre. Saludos, Jason

8/10 Good

Edgardo

Liked: Cleanliness, property conditions & facilities, room comfort
Buenas estancia.
Nos fue bien el hotel está en el centro de las compras, los cuartos un poco fríos y no cuentan con calefacción. Por lo demás, muy buena estancia.
Stayed 2 nights in Dec 2021

8/10 Good

Jorge Alberto

Travelled with family
Liked: Staff & service
QUEJA
No me gustó, está app que yo sin conocer pedí una habitación para 2 adultos y un niño de 13 años, para Calvillo, Aguascalientes y me reservaron en otro lugar y ya cuando caí en cuenta, ya había pagado la habitación con mi tarjeta y con eso de que no hay reembolsos, no se si seguir con esta app o no; independiente a eso ya no pude encontrar hotel a buen precio y en el lugar que yo quería!!!
Stayed 1 night in Dec 2021
Response from Ammy on 7 Dec 2021
¡Gracias por compartir tu valioso comentario, Jorge! Seguramente trabajaremos en ello para mejorar tu experiencia en el futuro. Saludos, Joey

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2021

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2021

10/10 Excellent

maria dolores

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
atencion super especial del personal
Super la estancia, es un lugar tranquilo, comodo, super limpio y la atencion del personal magnifica.
Stayed 1 night in Nov 2020
Response from Cheshta on 13 Jun 2021
¡Hola, Maria! Nos alegra ver que te han gustado nuestros servicios. Que tengas un día relajado. Saludos, Jacob

8/10 Good

Karina

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Estujimos muy agusto muy tranquilo nada mas si necesita un estacionamientomparticular
Stayed 3 nights in Oct 2020
Response from Cheshta on 12 Jun 2021
Hola, Karina. Muchas gracias por estar con nosotros. Espero que nos sigas apoyando. Saludos, Jacob

10/10 Excellent

Verified traveller

Stayed 8 nights in Aug 2020