Gentile Stefania,Grazie per aver averci fatto conoscere la sua opinione.Siamo lieti che abbia apprezzato la pulizia delle nostre camere e la gentilezza del nostro personale. La nostra posizione è ideale per esplorare la zona e siamo felici che l'abbia trovata ottima.Speriamo di avere presto il piacere di ospitarla di nuovo. Nel frattempo, le porgiamo i nostri cordiali saluti.Dominique Van Ooteghem, General Manager

Gentile Valentyn,La ringraziamo per la sua recensione.Ci fa piacere che abbia messo in evidenza la pulizia e la funzionalità delle nostre camere, curate in ogni dettaglio per poter offrire ai nostri ospiti degli ambienti ideali per una permanenza piacevole e serena.Apprezziamo particolarmente la sua menzione riguardo la disponibilità del nostro staff, il cui lavoro rappresenta uno dei principali punti di forza dell'hotel e ci permette di poter soddisfare al meglio le esigenze di ciascun ospite.Speriamo di avere il piacere di accoglierla di nuovo in futuro.Cordiali Saluti,Dominique Van Ooteghem, Direttore generale

Gentile Carlo,La ringraziamo per questa recensione positiva.Siamo molto felici di sapere che la sua permanenza nel nostro albergo sia stata in generale molto positiva. Lavoriamo quotidianamente per poter garantire a ciascun ospite un'esperienza di soggiorno piacevole e rilassante e le sue parole, oltre ad essere una grande gratificazione, ci incoraggiano a proseguire su questa strada.Speriamo di avere il piacere di accoglierla nuovamente come nostro gradito ospite. Cordiali saluti,Dominique Van Ooteghem, Direttore generale

Dear Niccolo, Thank you for your rating. We're sorry your experience hasn't been fully satisfying. We would like to know how we could improve your experience with us. We hope to welcome you back for a return visit, Best regards, Kenneth Claerbout, General Manager

Dear Guest, Thank you for taking the time to send us your rating. We are sorry that not everything was to your satisfaction. A private message with further details would be gratefully received. We look forward to welcoming you again. Best regards, Kenneth Claerbout, General Manager

Dear Guest, Thanks for the time taken to comment your stay among us. Thanks for choosing our hotel for your stay in Aalst. We are sorry for the waiting time. It happen that many guests arrive at the same time. But, our team members are all prepared for these moments and are aware of the appropriate action in order to avoid the guests have to wait too long. We nevertheless won't miss to share your opinion with the reception. We are pleased you enjoyed our location near E40 Motorway, connecting Ghent and Brussels. We look forward to seeing you again in the future. My kindest regards, Kenneth Claerbout, General Manager

Beste Ruud, Hartelijke dank voor deze enthousiaste beoordeling.Het doet ons veel plezier dat u tevreden was met uw verblijf bij ons en dat de netheid van de kamer naar wens was. Daar doen we het voor!Hopelijk tot ziens,Ibis Aalst General Manager, Manager

Beste Marcus, Hartelijke dank voor deze enthousiaste beoordeling.Het verheugt ons dat u een fijn verblijf heeft gehad in ons hotel.Graag tot een volgende keer!Met vriendelijke groeten,Ibis Aalst General Manager, Beheerder

Beste Frank,Hartelijk dank voor uw review.Het doet ons plezier dat u genoten heeft van uw verblijf bij ons en dat de kamer naar wens was. Ook fijn dat u de goede service als pluspunt aanhaalt. Daar doen we het voor!Graag tot een volgende keer!Met vriendelijke groeten,Ibis Aalst General Manager, Manager

Beste Thomas, Hartelijke dank voor deze enthousiaste beoordeling.Het verheugt ons dat u een fijn verblijf heeft gehad in ons hotel.Graag tot een volgende keer!Met vriendelijke groeten,Ibis Aalst General Manager, Manager

Dear Rainer,Thank you for taking the time to share your review.Unfortunately it seems that we did not meet all of your expectations. Could you please let us know exactly what you found unsatisfactory? We always welcome our guests' feedback and suggestions for improvement.We hope you will consider staying with us again in the future. Best regards,Ibis Aalst General Manager, Manager

Dear Dominique.Thank you very much for sharing your positive review.We appreciate that you chose to stay with us and are glad to know your experience was enjoyable.We look forward to seeing you again. Best wishes,Ibis Aalst General Manager, Manager

Cher Thierry,Merci d'avoir partagé votre expérience chez nous.Nous sommes ravis d'apprendre que notre emplacement a été pratique pour vos déplacements et que vous avez trouvé un bon rapport qualité-prix. Nous tenons à vous remercier pour vos commentaires positifs sur la propreté de nos chambres et l'état général de l'hôtel, ainsi que sur le confort et le service que nous offrons.Nous sommes désolés que la luminosité de votre chambre n'ait pas été à la hauteur de vos attentes. Sachez que notre équipe est toujours disponible pour répondre à vos besoins et nous espérons avoir l'opportunité de vous offrir une expérience encore plus satisfaisante lors de votre prochaine visite.Au plaisir de vous recevoir à nouveau,Ibis Aalst General Manager, Thierry

Dear Merve,Thank you for taking the time to share your feedback,Unfortunately it seems that we did not meet all of your expectations. Could you please let us know exactly what you found unsatisfactory? We always welcome our guests' feedback and suggestions for improvement.You can use H3155-FO@accor.com mail to leave more commentsWe hope we can provide you with an improved stay in the future and wish you a nice year 2024.Kind regards,Ibis Aalst General Manager, Georis Thierry

Dear Boris,Thank you for your review.We appreciate that you chose to stay with us and are glad to know your experience was enjoyable.We hope to welcome you back in the future.Best wishes,Ibis Aalst General Manager, Georis Thierry

Dear Michael,Thank you for your positive review, we appreciate it.We're delighted to hear that you found our hotel to be a quiet haven and our parking facilities convenient for your visit to the Christmas Market. It's also gratifying that you enjoyed our breakfast offerings and felt that you received good value during your stay. We appreciate your positive remarks on the cleanliness of our rooms and the overall condition of our hotel, as we strive to maintain high standards for our guests. We're also thrilled to receive full marks on our service, as our team is dedicated to ensuring a pleasant and comfortable experience for all our guests. The entire team look forward to welcoming you back for a future visit.Kind regards,Ibis Aalst General Manager, Georis Thierry

Dear Sir,Thank you for taking the time to review a second time your stay.We're pleased to hear that you found parking convenient and the breakfast to your liking, and that you consider your stay to have been good value. Regarding room amenities, while we don't offer tea making facilities in the rooms, we do have a variety of hot and cold beverages available at our bar around the clock. We understand that maintaining the ideal room temperature is crucial for comfort, and although our building requires a choice between air conditioning and heating, each room's temperature can be individually adjusted by our guests to a certain point. We hope to welcome you back soon!Best regards,Ibis Aalst General Manager, Georis Thierry

Dear Mark,Thank you for taking the time to review your stay.We regret to hear about your check-in experience and the discomfort you faced at the bar. Please rest assured that our team is dedicated to providing a warm welcome and efficient service, and we are sorry if we fell short in this instance. We understand the importance of a peaceful environment and apologize for any disturbance caused by other guests. Our parking fee is in line with local standards, and we offer both complimentary outdoor parking and a secure underground option for those who prefer it. We acknowledge your thoughts on the breakfast selection and room amenities. While our air conditioning system is centralized for efficiency, we regret if it did not provide the comfort you expected. We take note of your comments on the food pricing and will review our offerings to ensure they meet our guests' expectations for quality and value. Our team is always on hand to address any issues promptly, and we encourage guests to report any dissatisfaction during their stay so we can make immediate improvements.We hope you will consider staying with us again in the future. Best regards,

Dear guest,thank you for taking your time to leave a review.We are sorry that the smell of smoke was present in your room as we propose a non smoking hotel.Thank you for your other remarks on the price and breakfast.Our team is hoping to welcome you back in the future. Best regardsIbis Aalst General Manager, Manager

Dear Renate,thank you to take some times to leave us a review,it is nice to ear that the location was suitable for your stay,we are hoping to welcome you in the fututre,Best regards,Ibis Aalst General Manager, Manager

Dear Emi,Thank you for taking the time to share your feedback,We are sorry to learn that you felt the room was not comfortable and that you experienced rude service. Our team is dedicated to providing the best possible service to our guests, and we will address your concerns to ensure that we improve in these areas.Best regards,

Dear Margarete,Thank you for sharing this lovely review.We appreciate that you chose to stay with us and are glad to know your experience was enjoyable.We look forward to welcoming you again. Best regards,Ibis Aalst General Manager, Georis Thierry

Dear Hussain, Thank you for your feedback.We are glad to hear that you enjoyed our breakfast and found our staff to be nice. We always strive to provide a pleasant stay for our guests.However, we are sorry to hear that you found the beds not as comfortable as expected. Our beds are Sweet beds by Ibis, designed to provide a good night's sleep for our guests. We appreciate your feedback and will take it into consideration for future improvements.We hope to welcome you back on future occasions.Best wishes,Ibis Aalst General Manager, Manager

Beste gast,Hartelijk bedankt voor uw fijne feedback!We zijn blij te horen dat u ons personeel vriendelijk vond en de receptie en bar netjes waren. Fijn dat u ook genoten heeft van ons keurige ontbijt met vers fruitsap. Het is goed om te weten dat u tevreden was met de netheid en standaard van onze kamers, evenals de gunstige ligging van ons hotel.Met vriendelijke groet,Ibis Aalst General Manager, Manager

Dear Pui Yi, Thank you for taking the time to share your review with us.We are delighted to know that you appreciated our convenient location for traveling between Brussels and Ghent, as well as the availability of free parking outside the hotel. We look forward to welcoming you back on a future occasion. Best wishes,Ibis Aalst General Manager, Manager

Dear Guest,Thank you for taking the time to share your review.We do carry out maintenance whenever necessary to keep our rooms up to date, however, we have noted your comment and will be considering it.We all hope we have the pleasure of seeing you in the future.Best regards,Ibis Aalst General Manager, Manager

Dear Tony,Thank you for letting us know that you enjoyed your stay.We appreciate that you chose to stay with us and are glad to know your experience was enjoyable.We look forward to seeing you on your next visit to our hotel. Best wishes,Dominique Van Ooteghem, General Manager

Cher Monsieur Boris,Je vous remercie d'avoir pris de votre temps pour répondre à ce questionnaire,nous allons investiguer à propos de l'évènement mentionné.Si les accusations s'avèrent réelles, cela ne représente absolument pas l'expérience que nous voulons proposer à nos clients. Accor étant une compagnie prônant entre autre la diversité, ce qui ressort de son positionnement mondiale, son panel de collaborateurs et son acceptation des multitudes cultures présentes autour de nous.Sachez néanmoins, que la prise de garantie pour ouverture de la ligne téléphonique, l'ouverture des crédits restauration, est en effet dans les procédures de notre, et de plusieurs hôtels dans le monde.Toute notre équipe espère que vous nous donnerez l'opportunité de regagner votre confiance.Bien à vous,Ibis Aalst General Manager, Directeur

Busra Hanım,Otelimiz hakkında bırakmış olduğunuz yorum için teşekkür ederiz.Sizi konaklamanızdan memnun olarak uğurladığımıza sevindim.Sizleri bir kez daha ağırlamak ister, bizleri seçtiğiniz için teşekkür ederiz.Dominique Van Ooteghem, General Manager

Dear Qing, Thank you for taking the time to share your review with us.We are pleased that we were able to meet your expectations.We look forward to welcoming you back.Kind regards,Dominique Van Ooteghem, General Manager

Dear Jacques,Thank you for this review of your recent stay.We are glad to hear that you found our hotel comfortable and clean, and that you appreciated the easy access from the highway. It's great to know that you had no issues with parking and that the short drive to the city center was convenient for you.We truly appreciate your kind words and hope that you had a chance to explore the beautiful city of Aalst during your stay. Our location between Brussels and Ghent makes it an ideal base for exploring the surrounding areas as well.We hope to welcome you again in the future. All the best.Dominique Van Ooteghem, General Manager

Dear Guest,Thank you for taking the time to share your feedback with us.Unfortunately it seems that we did not meet all of your expectations. Could you please let us know exactly what you found unsatisfactory? We always welcome our guests' feedback and suggestions for improvement.We hope we can provide you with an improved stay in the future.Kind regards,Dominique Van Ooteghem, General Manager

Lieber Thomas,danke, dass Sie uns einen Erfahrungsbericht hinterlassen haben.Es freut uns zu hören, dass Sie mit der Sauberkeit unseres Zimmers zufrieden waren. Wir legen großen Wert auf die Sauberkeit und den Komfort unserer Gäste.Wir entschuldigen uns für die Unannehmlichkeiten, die Sie während Ihres Aufenthalts bei uns erlebt haben. Bezüglich des Duschkopfs und des Brandflecks am Waschtisch möchten wir uns entschuldigen und versichern, dass wir dies intern mit unserem Reinigungsteam besprechen werden. In Bezug auf die Handtücher möchten wir darauf hinweisen, dass wir standardmäßig zwei große Handtücher im Badezimmer und zwei zusätzliche im Schrank im Schlafzimmer bereitstellen. Sollten Sie weitere Handtücher benötigen, stehen diese jederzeit kostenlos an der Rezeption zur Verfügung. Wir bedauern, dass die Betten für Sie zu klein waren. Unsere Einzelbetten haben eine Größe von 80 cm x 200 cm und unsere Doppelbetten 160 cm x 200 cm.Wir hoffen, Sie bald wieder bei uns begrüßen zu dürfen!Mit freundlichen GrüßenDominique Van Ooteghem, General Manager

Cher Thierry,Merci pour cet aimable commentaire.Nous sommes ravis que vous ayez passé un agréable séjour parmi nous.Votre satisfaction est notre plus belle récompense.Nous serions enchantés de vous revoir parmi nous.Bien cordialement,Dominique Van Ooteghem, General Manager

Dear Harsha,Thank you very much for this kind review.We are pleased that we were able to meet your expectations.We look forward to welcoming you back on a future occasion. Best wishes,Dominique Van Ooteghem, General Manager

Dear Spencer,Thank you very much for your kind review.We are pleased that we were able to meet your expectations.We look forward to having the opportunity to welcome you back in the future. Best wishes,Dominique Van Ooteghem, General Manager

Sehr geehrter Florian, vielen Dank für Ihre Bewertung.Es freut uns, dass Sie Ihren Aufenthalt bei uns genossen haben.Wir bedauern jedoch, dass Sie mit dem Hotelzustand und unserem Service nicht vollständig zufrieden waren. Wir nehmen Ihre Anmerkungen ernst und werden sie nutzen, um unsere Dienstleistungen weiter zu verbessern. Unser Team ist stets bemüht, unseren Gästen den bestmöglichen Service zu bieten.Hoffentlich geben Sie uns in der Zukunft eine zweite Chance.Freundliche Grüße,Dominique Van Ooteghem, General Manager

Sehr geehrte Jeanny,vielen Dank für Ihr positives Feedback!Mit Wohlgefallen haben wir gelesen, dass es Ihnen bei uns gut gefallen hat und dass Sie einen rundum schönen Aufenthalt hatten.Hoffentlich können wir Sie auch in der Zukunft wieder bei uns begrüßen.Freundliche Grüße,Dominique Van Ooteghem, General Manager

Estimado Alexander,Su reseña nos da idea de que pudo disfrutar de una estancia correcta y agradable en nuestras instalaciones. Gracias por elegirnos y por su tiempo a la hora de compartir sus sensaciones.Una vez más le agradecemos su amable opinión de nuestro hotel y esperamos poder servirle de nuevo en el futuro.Un cordial saludo,Dominique Van Ooteghem, General Manager

Beste Ingrid,Bedankt voor deze beoordeling.We zijn blij dat we u van dienst konden zijn met ons hotel. We noteren uw feedback en zullen kijken wat we kunnen verbeteren.Een volgende keer staan we met genoegen weer voor u klaar.Hartelijke groeten,Dominique Van Ooteghem, General Manager