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Recensioni per Centro Al Manhal by Rotana

Centro Al Manhal by Rotana
P.O. Box 109595, Airport Road Street 2,, 2, Abu Dhabi, Abu Dhabi

Recensioni

8,4

Ottimo

Valutazione di 10 - Eccellente. 179 su 401 recensioni" "
Valutazione di 8 - Buono. 164 su 401 recensioni" "
Valutazione di 6 - Soddisfacente. 30 su 401 recensioni" "
Valutazione di 4 - Scarso. 15 su 401 recensioni" "
Valutazione di 2 - Terribile. 13 su 401 recensioni" "

8,8/10

Pulizia

8,6/10

Personale e servizio

8,0/10

Servizi

8,6/10

Condizioni e dotazioni della struttura

8,2/10

Ecosostenibilità

Recensioni

10/10 Eccellente

Lorenzo

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Hotel moderno, buona la colazione, molto carina la piscina sul tetto
Soggiorno di 1 notte ad aprile 2024
Risposta di Camille, il giorno 7 mag 2024
Dear Mr. Lorenzo,Thank you very much for your review on Expedia.I am glad to read your wonderful comments regarding your experience. Your feedback and ratings are important to us as these will assist us to ensure we exceed our guests' expectations.Thank you for your kind feedback and we look forward to welcoming you back at Centro Al Manhal.Best regards,Camille SaadeGeneral Manager

10/10 Eccellente

Gianluca, Torviscosa

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 4 notti a dicembre 2023
Risposta di Camille Saade General Manager, il giorno 12 gen 2024
Dear Mr.Gianluca ,Thank you for taking the time to rate about your personal Centro Al Manhal experience.We are pleased to know that you had enjoyed your stay with us.Your feedback contributes tremendously in assisting us to identify areas for improvement and will definitely be shared with our colleagues. Once again, thank you very much for taking the time for giving us your valuable feedback and we look forward to welcoming you back to Centro Al Manhal.Yours sincerely,Camille SaadeGeneral Manager

10/10 Eccellente

Matteo, Milano

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Ottimo soggiorno
Buon hotel vicino alla stazione degli autobus, camera confortevole e pulita. Consiglio la colazione a buffet molto varia. Non ho usufruito della piscina ma alla sera c'è una bellissima vista dalla terrazza. La posizione può essere comoda o meno a seconda di quali siano le vostre esigenze, non è "in centro" nel zenzero di vicino a particolari attrazioni turistiche ma da li si possono raggiungere facilmente in autobus, anche se vi consiglio un taxi per evitare di sprecare parecchio tempo.
Soggiorno di 1 notte a marzo 2018
Risposta di William Moujaes, il giorno 14 mar 2018
Dear Valued Guest, We are delighted to read your wonderful comments and my sincere thanks to you for your thoughtfulness and taking the time. It is indeed encouraging and motivating for me and my team. We all look forward to welcoming you back to Centro Al Manhal by Rotana for another memorable experience and assure you of our best attention at all times. Yours sincerely, William Moujaes General Manager

10/10 Eccellente

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 2 notti a ottobre 2017
Dear Valued Guest, We are delighted to read your wonderful comments and my sincere thanks to you for taking the time and also for your thoughtfulness. It is indeed encouraging and motivating for me and my team. We all look forward to welcoming you back to Centro Al Manhal by Rotana for another memorable experience and assure you of our best attention at all times. Yours sincerely, William Moujaes General Manager

10/10 Eccellente

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 12 notti a ottobre 2017
Dear Valued Guest, We are delighted to read your wonderful comments and my sincere thanks to you for taking the time and also for your thoughtfulness. It is indeed encouraging and motivating for me and my team. We all look forward to welcoming you back to Centro Al Manhal by Rotana for another memorable experience and assure you of our best attention at all times. Yours sincerely, William Moujaes General Manager

8/10 Buono

Viaggiatore verificato

Mi è piaciuto: Pulizia, condizioni e dotazioni della struttura, comfort della camera
Posizione ottima, vicino al grande centro commerciale al Wahada mall con ristoranti e fornitissimo supermercato. nelle vicinanze anche la stazione dei bus per Dubai e Sharjah. Camere confortevoli, cibo discreto. unica pecca il wi fi in camera a pagamento: è tuttavia possibile usufruirne gratis negli spazi comuni e al ristorante.
Risposta di William, il giorno 27 feb 2016
Dear Valued Guest, Thank you for taking the time to write about your personal Centro Al Manhal experience. We are pleased to know that you had enjoyed your stay with us and were surprised with our facilities and services. Your positive comment and feedback is always helpful for us to identify areas for improvement and will definitely be shared to our colleagues. We have noted your comment with regards to the Wi-Fi and my sincere apology for the inconvenience it caused. Nonetheless, in order to serve you better on your next stay, kindly visit our website for additional information's. Once again, thank you very much for taking the time for giving us your valuable feedback and we are looking forward to welcoming you back to Centro Al Manhal. Yours sincerely, William Moujaes General Manager

8/10 Buono

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Notte riposante
Tutto perfetto per una notte. Vicino alla stazione dei bus. Personale cortese. Caffè aperto 24 ore e occorrente per caffè e the in camera. Letto molto comodo.
Risposta di William, il giorno 10 ott 2015
Dear Valued Guest, We are delighted to read your wonderful comments and my sincere thanks to you for taking the time and also for your thoughtfulness. It is indeed encouraging and motivating for me and my team. We all look forward to welcoming you back to Centro Al Manhal for another memorable experience and assure you of our best attention at all times.

8/10 Buono

bruno, torino

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
xxx
perfetto

8/10 Buono

vinicio, Ancona

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
hotel centrale
Hotel centrale, camera comoda e confortevole, parcheggio privato

6/10 Soddisfacente

Raissa

Soggiorno di 1 notte a maggio 2024

4/10 Scarso

WAEL

Viaggio di coppia, Viaggio di lavoro
Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Pulizia e servizi
I had reserved a room in a non-smoking area, when I arrived at the hotel they informed me that they only had a smoking area available, then I had to go down to the reception 3 times because the keys did not work, then the room had a very bad smell in general not just cigarettes.
Soggiorno di 1 notte a maggio 2024
Risposta di Camille, il giorno 7 mag 2024
Dear Mr.Wael, Thank you for sharing your feedback on Expedia.I am saddened to read about your experience and the issues that you faced at Centro Al Manhal.I have also reviewed carefully and noted your comments. Nonetheless, I would like to thank you for your constructive feedback. It is truly appreciated as it will enable us to overcome our shortfalls and help us to serve our valued guest better. We look forward to welcoming you back to Centro Al Manhal in the near future. Best regards, Camille Saade General Manager

10/10 Eccellente

Manuel

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
It was a really good experience. Friendly staff and really helpful. they even helped me out by printing my airplane tickets, weighted my luggage and recommended a faster & cheaper way to the airport
Soggiorno di 2 notti a marzo 2024
Risposta di Camille, il giorno 4 apr 2024
Dear Mr. Manuel, Thank you for sharing your feedback on Expedia.I truly appreciate your feedback and I am happy to read that our colleagues, products and services have exceeded your expectations.We look forward to welcoming you back. Best regards,Camille SaadeGeneral Manager

8/10 Buono

Michael

Viaggio di gruppo, Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Pulizia, personale e servizio, servizi
The property is well situated in the hearth of Abu Dhabi. Everything thing i want is just a walking distance away. The staff are very friendly and i would love to come back if i will need to be.
Soggiorno di 3 notti a febbraio 2024
Risposta di Your stay at Centro Al Manhal by Rotana, il giorno 19 feb 2024
Dear Mr. Michael, Thank you for taking the time to write about your personal Centro Al Manhal experience. We are pleased to know that you had enjoyed your stay with us. Your feedback contributes tremendously in assisting us to identify areas for improvement and will definitely be shared with our colleagues. Once again, thank you very much for taking the time for giving us your valuable feedback and we look forward to welcoming you back to Centro Al Manhal. Yours sincerely, Camille Saade General Manager

10/10 Eccellente

Niels Christian

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
God frokost
God frokost og middagsbuffé. En del støy fra trafikk. Jeg meldte i fra og de ga meg et nytt rom i 14 etasje mot en roligere gate.
Soggiorno di 4 notti a febbraio 2024
Risposta di Your stay at Centro Al Manhal by Rotana, il giorno 19 feb 2024
Dear Mr. Niels, Thank you for taking the time to write about your personal Centro Al Manhal experience. We are pleased to know that you had enjoyed your stay with us. Your feedback contributes tremendously in assisting us to identify areas for improvement and will definitely be shared with our colleagues. Once again, thank you very much for taking the time for giving us your valuable feedback and we look forward to welcoming you back to Centro Al Manhal. Yours sincerely, Camille Saade General Manager

2/10 Terribile

Farah

Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Nos han robado 700€ de la caja fuerte. Han abierto sin permiso la caja fuerte y nos han robado el dinero que teníamos guardado en la caja fuerte. Quiero poner una reclamación al hotel.
Soggiorno di 3 notti a gennaio 2024

10/10 Eccellente

Piotr

Soggiorno di 1 notte a gennaio 2024
Risposta di Your stay at Centro Al Manhal by Rotana, il giorno 19 feb 2024
Dear Mr. Piotr, Thank you for taking the time to rate your experience at Centro Al Manhal Abu Dhabi. We look forward to welcoming you back in the near future.Yours sincerely, Camille SaadeGeneral Manager

8/10 Buono

Luis

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Muy recomendable!! tiene todo lo necesario para tu estancia, muy bien ubicado, a unos minutos de varios lugares, es céntrico. Muy tranquila y segura la zona donde se encuentra ubicado. El desayuno buffete muy completo. Relación calidad-precio muy adecuado.
Risposta di Camille Saade General Manager, il giorno 12 gen 2024
Dear Mr.Lopez Ruiz ,Thank you for taking the time to rate about your personal Centro Al Manhal experience.We are pleased to know that you had enjoyed your stay with us.Your feedback contributes tremendously in assisting us to identify areas for improvement and will definitely be shared with our colleagues. Once again, thank you very much for taking the time for giving us your valuable feedback and we look forward to welcoming you back to Centro Al Manhal.Yours sincerely,Camille SaadeGeneral Manager

8/10 Buono

Jamal

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Quite good
Soggiorno di 3 notti a gennaio 2024
Risposta di Camille Saade General Manager, il giorno 12 gen 2024
Dear Mr. Jamal ,Thank you for taking the time to rate about your personal Centro Al Manhal experience.We are pleased to know that you had enjoyed your stay with us.Your feedback contributes tremendously in assisting us to identify areas for improvement and will definitely be shared with our colleagues. Once again, thank you very much for taking the time for giving us your valuable feedback and we look forward to welcoming you back to Centro Al Manhal.Yours sincerely,Camille SaadeGeneral Manager

4/10 Scarso

Anwar

Viaggio di gruppo
Mi è piaciuto: Pulizia
Clean hotel, staff were unprofessional - female: Lebna especially. An evacuation had occured in the building and everyone evacuated the hotel but the staff knew NOTHING ABOUT IT- it was in the middle of the night with a very old lady had to walk down 8 flights of stairs - UNACCEPTABLE. Once the whole hotel were outside after walking down the stairs , there was no staff to be seen at all - I went in again due to everyones confusion to ask if it was safe to go back in the hotel - the manager and the staff had no idea what was going on the manager said he had no idea about the evacuation. If this was a real fire the safety measures would he a massive fail!! Also the restaurant in the hotel charges double for breakfast and a different price at reception - they did not inform us at check in. Unacceptable again. When challenging Lebna at Reception it just felt like she was talking over me and did not solve the problem.
Soggiorno di 4 notti a dicembre 2023
Risposta di Camille Saade General Manager, il giorno 12 gen 2024
Dear Ms.Kola ,Firstly, thank you for staying with us and for taking the time to write a detailed review of our accommodations, facilities and restaurants.I am extremely sorry to learn regarding the discomfort and inconvenience. I have also reviewed carefully and noted your comments, especially the areas that require attention. We will work diligently to ensure that the shortfalls are not repeated and further precautionary measures will be taken in relation to evacuation .I would like to thank you for your constructive feedback. It is truly appreciated as it will help us to serve our valued guests better.We look forward to welcoming you back to Centro Al Manhal in the near future.Yours sincerely,Camille SaadeGeneral Manager

8/10 Buono

Matti

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Siisti hotelli, ystävällinen henkilökunta ja hyvä palvelu.
Soggiorno di 1 notte a dicembre 2023
Risposta di Camille Saade General Manage, il giorno 4 gen 2024
Dear Mr. Matti ,Thank you for taking the time to rate about your personal Centro Al Manhal experience.We are pleased to know that you had enjoyed your stay with us.Your feedback contributes tremendously in assisting us to identify areas for improvement and will definitely be shared with our colleagues. Once again, thank you very much for taking the time for giving us your valuable feedback and we look forward to welcoming you back to Centro Al Manhal.Yours sincerely,

10/10 Eccellente

Eric

Soggiorno di 4 notti a dicembre 2023
Risposta di Camille Saade General Manager, il giorno 22 dic 2023
Dear Mr. Husam,Thank you for taking the time to rate about your personal Centro Al Manhal experience.We are pleased to know that you had enjoyed your stay with us.Your feedback contributes tremendously in assisting us to identify areas for improvement and will definitely be shared with our colleagues. Once again, thank you very much for taking the time for giving us your valuable feedback and we look forward to welcoming you back to Centro Al Manhal.Yours sincerely,Camille SaadeGeneral Manager

10/10 Eccellente

kelvin

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Excellent customer support
Soggiorno di 1 notte a novembre 2023
Risposta di Camil, il giorno 22 dic 2023
Dear Valued Guest Thank you for taking the time to rate about your personal Centro Al Manhal experience.We are pleased to know that you had enjoyed your stay with us.Your feedback contributes tremendously in assisting us to identify areas for improvement and will definitely be shared with our colleagues. Once again, thank you very much for taking the time for giving us your valuable feedback and we look forward to welcoming you back to Centro Al Manhal.Yours sincerely,Camille SaadeGeneral Manager

10/10 Eccellente

Shant

Viaggio con famiglia e bambini piccoli, Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The staff were very helpful and friendly by creating a home like feeling. The location is perfect at the heart of Abu Dhabi.
Soggiorno di 9 notti a novembre 2023
Risposta di Camille Saade General Manager, il giorno 22 dic 2023
Dear Mr. ShantThank you for taking the time to rate about your personal Centro Al Manhal experience.We are pleased to know that you had enjoyed your stay with us.Your feedback contributes tremendously in assisting us to identify areas for improvement and will definitely be shared with our colleagues. Once again, thank you very much for taking the time for giving us your valuable feedback and we look forward to welcoming you back to Centro Al Manhal.Yours sincerely,Camille SaadeGeneral Manager

8/10 Buono

Vincent

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Goede parkeerservice.
Soggiorno di 3 notti a novembre 2023
Risposta di Camille Saade General Manager, il giorno 22 dic 2023
Dear Mr. Vincent ,Thank you for taking the time to rate about your personal Centro Al Manhal experience.We are pleased to know that you had enjoyed your stay with us.Your feedback contributes tremendously in assisting us to identify areas for improvement and will definitely be shared with our colleagues. Once again, thank you very much for taking the time for giving us your valuable feedback and we look forward to welcoming you back to Centro Al Manhal.Yours sincerely,Camille SaadeGeneral Manager

10/10 Eccellente

John

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Lovely hotel with an amazingly nice and helpful staff! Everything you need is an easy walk but I stayed in due to a thunderstorm and had a great meal here at the hotel.
Soggiorno di 1 notte a ottobre 2023
Risposta di Camille Saade General Manager, il giorno 9 nov 2023
Dear Mr.John ,Thank you for taking the time to write about your personal Centro Al Manhal experience.We are pleased to know that you had enjoyed your stay with us.Your feedback contributes tremendously in assisting us to identify areas for improvement and will definitely be shared with our colleagues. Once again, thank you very much for taking the time for giving us your valuable feedback and we look forward to welcoming you back to Centro Al Manhal.Yours sincerely,

10/10 Eccellente

Mahendra

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Very good at cleanliness, breakfast and view
It was amazing. I liked the hotel and breakfast very much
Soggiorno di 5 notti a ottobre 2023
Risposta di Centro Al Manhal, il giorno 5 nov 2023
Dear Mahendra, Thank you for sharing your feedback on Centro Al Manhal.I truly appreciate your feedback and I am happy to read that our colleagues, products and services have exceeded your expectations.We look forward to welcoming you back. Best regards,Camille SaadeGeneral Manager

10/10 Eccellente

SHALI

Soggiorno di 3 notti a ottobre 2023
Risposta di Camille Saade General Manager, il giorno 9 nov 2023
Dear Mr.Shali ,Thank you for taking the time to rate your personal Centro Al Manhal experience.We are pleased to know that you had enjoyed your stay with us.Your feedback contributes tremendously in assisting us to identify areas for improvement and will definitely be shared with our colleagues. Once again, thank you very much for taking the time for giving us your valuable feedback and we look forward to welcoming you back to Centro Al Manhal.Yours sincerely,

10/10 Eccellente

Jaime

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
This is a very nice hotel in the heart of the city of Abu Dhabi. Extremely friendly and efficient staff, very nice, clean, and comfortable hotel just a couple of minutes walk from Al Wahda Mall. Highly recommended
Soggiorno di 3 notti a ottobre 2023
Risposta di Centro Al Manhal, il giorno 5 nov 2023
Dear Jaime,Thank you for sharing your feedback on Centro Al Manhal.I truly appreciate your feedback and I am happy to read that our colleagues, products and services have exceeded your expectations.We look forward to welcoming you back. Best regards,Camille SaadeGeneral Manager

8/10 Buono

essameldeen

Viaggio di lavoro
Mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Clean hotel but poor service.
No more enough stuff to help u. No concierge and to park ur car take to much time. They give me two bed and join them together inspite of one king bed. !!!
Soggiorno di 1 notte a ottobre 2023
Risposta di Centro Al Manhal, il giorno 5 nov 2023
Dear essameldeen, Firstly, thank you for staying with us and for taking the time to write a review of our facilities.I am extremely sorry to learn about the discomfort and inconvenience.I have also reviewed carefully and noted your comments, especially the areas that require attention.I would like to thank you for your constructive feedback. It is truly appreciated as it will help us to serve our valued guests better.We look forward to welcoming you back to Centro Al Manhal in the near future.Yours sincerely,Camille Saade

10/10 Eccellente

Viaggiatore verificato

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Prima hotel
fijn hotel met vriendelijke service.
Soggiorno di 9 notti a settembre 2023
Risposta di Centro Al Manhal, il giorno 5 nov 2023
Dear Jurgen, Thank you for sharing your feedback on Centro Al Manhal.I truly appreciate your feedback and I am happy to read that our colleagues, products and services have exceeded your expectations.We look forward to welcoming you back. Best regards,Camille SaadeGeneral Manager

6/10 Soddisfacente

Saeed

Soggiorno di 2 notti a settembre 2023
Risposta di Camille Saade General Manager, il giorno 9 nov 2023
Dear Mr.Saeed Thank you for taking the time to rate your experience at Centro Al Manhal Abu Dhabi. We look forward to welcoming you back in the near future.Yours sincerely,

6/10 Soddisfacente

Elie

Viaggio di lavoro
Mi è piaciuto: Pulizia, condizioni e dotazioni della struttura, comfort della camera
Non mi è piaciuto: Personale e servizio
Good hotel but bad parking arrangement
the hotel is nice and clean, in a good location. However it does not have onsite parking so when i arrived in my car i had to wait 15 minutes for the staff to take my car to a different location (valet parking).
Soggiorno di 2 notti a settembre 2023
Risposta di Camille Saade General Manager, il giorno 7 set 2023
Dear Mr.ElieThank you for taking the time to rate about your personal Centro Al Manhal by Rotana experience and my sincere thanks to you for taking the time and also for your thoughtfulness.I have also reviewed carefully and noted your comment , especially the areas that require attention related to parking. We will work diligently to ensure that the shortfalls are not repeated.Your feedback contributes tremendously in assisting us to identify areas for improvement and will definitely be shared with our colleagues. Once again, thank you very much for taking the time for giving us your valuable feedback and we look forward to welcoming you back to Centro Al Manhal.Yours sincerely,

8/10 Buono

ramy

Viaggio di lavoro
Mi è piaciuto: Pulizia, condizioni e dotazioni della struttura, comfort della camera
Soggiorno di 1 notte a luglio 2023
Risposta di Camille Saade, il giorno 9 nov 2023
Dear Mr.Ramy Thank you for taking the time to rate your experience at Centro Al Manhal Abu Dhabi. We look forward to welcoming you back in the near future.Yours sincerely,Camille SaadeGeneral Manager

10/10 Eccellente

Jirair

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Very good location price and Service
Soggiorno di 1 notte ad aprile 2023
Risposta di Centro Al Manhal by Rotana, il giorno 19 apr 2023
Dear Mr. Jirair ,Thank you for taking the time to write about your personal Centro Al Manhal experience.We are pleased to know that you had enjoyed your stay with us.Your feedback contributes tremendously in assisting us to identify areas for improvement and will definitely be shared with our colleagues. Once again, thank you very much for taking the time for giving us your valuable feedback and we look forward to welcoming you back to Centro Al Manhal. Yours sincerely, Camille SaadeGeneral Manager

10/10 Eccellente

Sarmad

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
I highly recommend a nice place with friendly staff. A big thanks to the front desk staff, valet staff, housekeepers and security manager, and officers.
Risposta di Your Stay at Centro Al Manhal by Rotana, il giorno 18 mar 2023
Dear Mr. Sarmad,Thank you for taking the time to rate about your personal Centro Al Manhal experience.We are pleased to know that you had enjoyed your stay with us.Your feedback contributes tremendously in assisting us to identify areas for improvement and will definitely be shared with our colleagues. Once again, thank you very much for taking the time for giving us your valuable feedback and we look forward to welcoming you back to Centro Al Manhal. Yours sincerely, Camille SaadeGeneral Manager

2/10 Terribile

Khalid

Viaggio di lavoro
Non mi è piaciuto: Personale e servizio
Property is ok. But front desk at not helpful. It is all about Money. Rest they don’t care. Reservation not honored with respect. All online reservation is not respected. Rooms given are unwanted. Very bizarre.
Soggiorno di 1 notte a marzo 2023
Risposta di Your Stay at Centro Al Manhal by Rotana, il giorno 18 mar 2023
Dear Mr. Khalid,Firstly, thank you for staying with us and for taking the time to write a detailed review of our accommodations, facilities and restaurants.I am extremely sorry to learn regarding the discomfort and inconvenience. I have also reviewed carefully and noted your comments, especially the areas that require attention. We will work diligently to ensure that the shortfalls are not repeated.I would like to thank you for your constructive feedback. It is truly appreciated as it will help us to serve our valued guests better.We look forward to welcoming you back to Centro Al Manhal in the near future.Yours sincerely,Camille SaadeGeneral Manager

4/10 Scarso

Hamidreza

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
The location was good. I booked through Expedia. It was with breakfast included when I booked but unfortunately hotel said Expedia booked for you with out breakfast and it putting me in hardship conditions and Expedia's customer service just wasted my time so much and I am not satisfied.
Soggiorno di 16 notti a gennaio 2023
Risposta di Camille Saade General Manager, il giorno 17 feb 2023
Dear Mr. Hussein,Thank you for taking the time to write about your personal Centro Al Manhal by Rotana experience. We are delighted to read your comments and my sincere thanks to you for taking the time and also for your thoughtfulness.I have also reviewed carefully and noted your comments, especially the areas that require attention. We will work diligently to ensure that the shortfalls are not repeated.Nonetheless, I would like to thank you for your constructive feedback. It is truly appreciated as it will enable us to overcome our shortfalls and help us to serve our valued guest better.We look forward to welcoming you back to Centro Al Manhal in the near future.Yours sincerely,

10/10 Eccellente

Erick Leonel

Viaggio di coppia
Mi è piaciuto: Personale e servizio, servizi, condizioni e dotazioni della struttura
Great experience. Friendly staff, clean room, great overall service.
Risposta di Centro Al Manhal by Rotana, il giorno 30 gen 2023
Dear Mr. Erick,We are delighted to read your wonderful comments and my sincere thanks to you for your thoughtfulness and taking the time. It is indeed encouraging and motivating for me and my team.We all look forward to welcoming you back to Centro Al Manhal by Rotana for another memorable experience and assure you of our best attention at all times.Yours sincerely,Camille SaadeGeneral Manager

10/10 Eccellente

Sebin

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a settembre 2020
Risposta di Camille Saade, il giorno 9 nov 2023
Dear Valued Guest, Thank you for taking the time to rate your experience at Centro Al Manhal Abu Dhabi. We look forward to welcoming you back in the near future.Yours sincerely,Camille Saade General Manager

8/10 Buono

Louise

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Good Place to stay in Abu Dhabi
Nice clean and modern Hotel in great location next to large mall. Nearby public Car parking was difficult to find space but the cost of public parking was reimbursed bak from the hotel. Overall was very good and would stay here again.
Soggiorno di 1 notte a luglio 2020

2/10 Terribile

Sarita

Viaggio di lavoro
Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Very bad service
I don’t recommend anybody to use Centro Al Manhal Hotel
Soggiorno di 1 notte a luglio 2020

10/10 Eccellente

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a giugno 2020
Risposta di Camille Saade, il giorno 9 nov 2023
Dear Valued Guest, Thank you for taking the time to rate your experience at Centro Al Manhal Abu Dhabi. We look forward to welcoming you back in the near future.Yours sincerely, Camille Saade General Manager

10/10 Eccellente

BOCAR ALPHA

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 5 notti a febbraio 2020
Risposta di William Moujaes, il giorno 6 mar 2020
Dear Mr. Bocar, Thank you for taking the time to write about your personal experience. We are pleased to know that you had enjoyed your stay with us and were surprised with our facilities and services. Your positive comment and feedback is always helpful for us to identify areas for improvement and will definitely be shared to our colleagues. Once again, thank you very much for taking the time for giving us your valuable feedback and we are looking forward to welcoming you back to Centro Al Manhal. Yours sincerely, William Moujaes

10/10 Eccellente

Viaggiatore verificato

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Nice
Great location. Some of concierges need to pay
Soggiorno di 1 notte a gennaio 2020
Risposta di William Moujaes, il giorno 11 feb 2020
Dear Valued Guest, Thank you for taking the time to write about your personal Centro Al Manhal experience. We are pleased to know that you had enjoyed your stay with us. Your feedback contributes tremendously in assisting us to identify areas for improvement and will definitely be shared with our colleagues. Once again, thank you very much for taking the time for giving us your valuable feedback and we look forward to welcoming you back to Centro Al Manhal. Yours sincerely, William Moujaes General Manager

10/10 Eccellente

Sebin

Soggiorno di 1 notte a gennaio 2020
Risposta di Camille Saade, il giorno 9 nov 2023
Dear Valued Guest, Thank you for taking the time to rate your experience at Centro Al Manhal Abu Dhabi. We look forward to welcoming you back in the near future.Yours sincerely,Camille SaadeGeneral Manager

6/10 Soddisfacente

Roxane

Viaggio con la famiglia
Non mi è piaciuto: Personale e servizio
The person at the reception for check in was very unprofessional, very bad service. I was with my son checking in on Christmas evening and I waited in line patiently, when it was my turn he left another guest cut the line and spoke to him for 10 mins, I had to remind him that I was in the line and he should attend to me first. He argued with me before he realised he was wrong. His name is Medhin. He needs more training on customer service.
Soggiorno di 1 notte a dicembre 2019
Risposta di Centro Al Manhal , il giorno 21 gen 2020
Dear Ms. Roxane, Firstly, thank you for staying with us and for taking the time to write a detailed review of our accommodations, facilities and restaurants. I am extremely sorry to learn regarding the discomfort and inconvenience. I have also reviewed carefully and noted your comments, especially the areas that require attention. We will work diligently to ensure that the shortfalls are not repeated. I would like to thank you for your constructive feedback. It is truly appreciated as it will help us to serve our valued guests better. We look forward to welcoming you back to Centro Al Manhal in the near future. Yours sincerely, William Moujaes General Manager

8/10 Buono

Gary

Soggiorno di 1 notte a dicembre 2019
Risposta di Camille Saade, il giorno 9 nov 2023
Dear Valued Guest, Thank you for taking the time to rate your experience at Centro Al Manhal Abu Dhabi. We look forward to welcoming you back in the near future.Yours sincerely,Camille SaadeGeneral Manager

8/10 Buono

Viaggiatore verificato

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Good hotel for correct price.
Good hotel for a correct price. Very friendly and helpful staff. The only problem can be the noise from the Main street which is high even at night.
Soggiorno di 1 notte a dicembre 2019
Risposta di Centro Al Manhal , il giorno 16 dic 2019
Dear Valued Guest, We are delighted to read your wonderful comments and my sincere thanks to you for your thoughtfulness and taking the time. It is indeed encouraging and motivating for me and my team. We all look forward to welcoming you back to Centro Al Manhal by Rotana for another memorable experience and assure you of our best attention at all times. Yours sincerely, William Moujaes General Manager

10/10 Eccellente

Helle

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 2 notti a novembre 2019
Risposta di Centro Al Manhal, il giorno 9 dic 2019
Dear Valued Guest, Thank you for taking the time to write about your personal Centro Al Manhal experience. We are pleased to know that you had enjoyed your stay with us. Your feedback contributes tremendously in assisting us to identify areas for improvement and will definitely be shared with our colleagues. Once again, thank you very much for taking the time for giving us your valuable feedback and we look forward to welcoming you back to Centro Al Manhal. Yours sincerely, William Moujaes General Manager

8/10 Buono

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
I like the Centro Al Manhal because of its location and cleanliness. The rooms are small but they are modern and more importantly clean. The hotel is within walking distance to shopping, eating, and public transport.
Soggiorno di 1 notte a dicembre 2019
Risposta di Centro Al Manhal , il giorno 8 dic 2019
Dear Valued Guest, We are delighted to read your wonderful comments and my sincere thanks to you for your thoughtfulness and taking the time. It is indeed encouraging and motivating for me and my team. We all look forward to welcoming you back to Centro Al Manhal by Rotana for another memorable experience and assure you of our best attention at all times. Yours sincerely, William Moujaes General Manager