Gentile Sig.ra Mattaliano, La ringraziamo per la recensione positiva. E' un piacere leggere che vi siate trovati bene e vi aspettiamo per il prossimo soggiorno per usufruire della nostra accogliente e panoramica Spa con vista Etna e Faraglioni. Restiamo a Vostra completa disposizione. Cordiali saluti Melissa Monaco Front Office

Gent.mo Sig. Nino, La ringraziamo per la Sua recensione positiva! La Sua opinione è molto importante per noi! Sperando di poterLa ospitare nuovamente, Le porgiamo i nostri Cordiali Saluti

Grazie Stefano. Vi aspettiamo in estate per godere anche del nostro mare.

Grazie per averci scelto e per il vostro commento, vi aspettiamo per potervi far rilassare nella nostra zona benessere. A presto!

Dear Sir, thank You for sharing Your experience. It is a pleasure reading about Your satisfaction about the structure and the staff. We always try to give our best. We hope having You as our guests again. Best regards

Geachte gast, bedankt voor het delen van uw ervaringen. We zijn blij te horen dat je genoten hebt van je verblijf. We proberen altijd de kwaliteitsnormen hoog te houden, van personeel tot faciliteiten en diensten. Wij verwelkomen u graag weer. Met vriendelijke groet, Noemi Savoca Front Office

Dear Guest, thank you so much for your review. We are delighted that you appreciated the quality of our services and our work. It is a pleasure to read that you will come back. Thank you for all and see you soon. Best regards Melissa Monaco Front Office

Dear Guest, thank you so much for your positive review. We are delighted to read that you appreciated the quality of our services and the staff work. We hope to welcome you again in future. Best regards Melissa Monaco Front Office

Boungiour Thierry, merci de Votre commentaire. Heureux de lire que Vous avez aimé Votre séjour chez nous. Désolés pour le bruit mais les travaux était dehors la structure donc nous ne pouvaient faire rien. Par contre, nous confirmons d'avoir une spa avec: Sauna finlaindaise, whirlpool avec chromothérapie, douce à seau, jet kneipp, espace détente avec coin lecture. Cordialement, Noemi Savoca Front Office

Dear Mrs Rodriguez, first of all, we would like to thank you for choosing Sicilia's Hotel Art&Spa for your holiday. We regret that you did not know that the restaurant is on the sea, but this information is written in the hotel information. It seems strange to read that the staff was not kind, for us it is importan to satisfy our guests and we do everything to make your stay pleasant. When you communicated the problem about wifi and television we immediately intervened and we regret to read that this was not appreciated. It is possible to use the pool and stay at bar until reception is open. We regret that you did not tell us that you need to have dinner at the hotel, we would have found the solution for you. The extra to pay for the use of the kitchen is due to the extra cleaning that our staff must provide at the end of the stay. We thank you for appreciating the helpfulness of the staff and we hope to welcome you for a future stay to make your stay even more comfortable. Best regards Melissa Monaco Front Office

Gentil hôte, merci beaucoup pour avoir nous choisi. Nous sommes heureux que vous ayez apprécié notre accueil, il est important pour nous que nos clients se sentent chez eux. Nous esperons vour revoir pour un autre séjour en Sicile. Cordialement Melissa Monaco Front Office

Gentile ospite, La ringraziamo per aver valutato positivamente il Suo soggiorno presso il Sicilia's Hotel Art&Spa. Siamo contenti che la Sua vacanza sia andata bene e ci auguriamo di poterVi ospitare nuovamente in futuro. Cordiali saluti Melissa Monaco Front Office

Gentile Ospite, innanzitutto La ringraziamo per aver valutato positivamente il Suo soggiorno presso il Sicilia's Hotel Art&Spa. Il nostro impegno è quotidiano per soddisfare le Vostre aspettative e per rendere il Vostro soggiorno unico. Augurandoci di poterVi ospitare nuovamente, Le invio i miei più cari saluti. Melissa Monaco Front Office

Dear Guest, we would like to thank you for your review. It is important for us to improve our services and to guarantee an excellent stay with us. Thank you for appreciating our daily commitment and we hope to have you again as our guests. Best regards

Dear Dawn, with reference to your stay, we really thank you for your amazing comment! Our guests' opinion is fundamental in order to improve our services and achieve the Excellence in everything. Hoping to host you again in future, we keep on staying at your disposal for any further information or request. Kind Regards, Raffaele Ventura Front Office

Dear Guest, thank you very much for being our guest and for the positive feedback! We alway do our best to make our guests feel relaxed during their holidays! Hoping to see you soon againg, we keep on staying at your disposal for ny further information or request. Kind Regards, Alessandra Giuliano Front Office

Dear guest, It is a pleasure to read that you enjoyed your stay with us. We do our best every day to improve the quality of services. Hoping to have you again as our guests, I send you my best regards. Melissa Monaco Front Office

Dear Guest, we would like to thank you to have chosen Sicilia's Hotel for your holiday and for your positive review. We hope to have you again as our guests, I remain at your disposal for future requests. Best regards Melissa Monaco Front Office

Gentille Famille Hiebel, nous vous remercions beaucoup pour votre avis positif. La satisfaction de nos clients est notre succès. Nous vous envoyons des salutations chaleureuses et vous attendons, à bientot. Cordialment

Dear Mr Heinz, we would like to thank you for your review. Your satisfaction is our success. Best regards