Dear Customer, We thank you for taking time to review your experience at our hotel. We remind you that the Withinn group provides a professional staff for the management of critical issues and problems that may occur during your stay available 7 days at the phone and remind you that for any emergency is present in the structure personnel to refer to for any need. We regret anyway to what happened on this occasion we will take this opportunity to improve our services, care and customer satisfaction are the pillars on which we base our activities for years now, with more than satisfactory results. We always accept criticism constructively to continually improving our standards, and attention to the opinions of our clients is of paramount importance. Hoping to have you again as our guests, We take this opportunity to greet you cordially Alejandro Farid

Dear Mr Jakob, We thank you for taking time to review your experience in our property. We are pleased to learn that your stay in our Residenc has met your expectations, and we hope to have you again as our guest . We take this opportunity to greet you cordially Alejandro Farid Customer Service