Esterni

Recensioni per Holiday Inn Express Hotel & Suites Alamogordo Hwy 54/70, an IHG Hotel

2.5 out of 5

Recensioni

9,0

Meraviglioso

Valutazione di 10 - Eccellente. 669 su 1003 recensioni" "
Valutazione di 8 - Buono. 215 su 1003 recensioni" "
Valutazione di 6 - Soddisfacente. 66 su 1003 recensioni" "
Valutazione di 4 - Scarso. 27 su 1003 recensioni" "
Valutazione di 2 - Terribile. 26 su 1003 recensioni" "

9,2/10

Pulizia

9,2/10

Personale e servizio

8,8/10

Servizi

9,0/10

Condizioni e dotazioni della struttura

8,8/10

Ecosostenibilità

Recensioni

8/10 Buono

Gianluca

Mi è piaciuto: Pulizia e personale e servizio
Buona base per White Sands. Il paesino è desolante
Soggiorno di 1 notte ad agosto 2019
Risposta di Hotelero, il giorno 13 mar 2020
El personal y la gerencia del Holiday Inn Express & Suites Alamogordo, para agradecerle por tomarse el tiempo para encuestarnos. Estamos comprometidos a proporcionar un servicio impecable, limpieza, comodidad y seguridad a nuestros huéspedes y miembros del personal. Esperamos poder servirle una y otra vez. Su referencia es muy apreciada. Attentamente, Peter Nowotny Gerente general

8/10 Buono

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, comfort della camera
Abbastanza buono, consigliabile
Hotel gradevole, tuttavia le stanze appaiono piuttosto spoglie e arredate in modo troppo semplice. Ma tutto e' pulito. Nel complesso il prezzo appare tropp elevato per il genere di hotel.
Soggiorno di 1 notte a settembre 2017
Risposta di Arpan, il giorno 5 ott 2017
Gentile ospite, Grazie tantissimo per prendere il tempo per darci feedback. Il nostro design è contemporaneo e minimalista. Siamo lieti di aver apprezzato la pulizia e l'hotel complessivo. Grazie per la tua attività. Arpan Bhakta Corporate Manager

10/10 Eccellente

Lara

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Da consigliare
Hotel pulito e confortevole, ottima Osizione, ottima colazione
Risposta di General Manager, il giorno 3 ott 2016
Ospite prezioso, Grazie per raccomandare il nostro hotel. Siamo felici che la camera era pulita e confortevole. Apprezziamo la vostra azienda. Venite a trovarci presto. Cordiali saluti, Arpan Bhakta Corporate Manager

10/10 Eccellente

Christopher

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
All of the staff were very friendly and accommodating. The breakfast was really good. We enjoyed the little extras they provided (complimentary cookies, make up remover, etc). We love that this location was close to White Sands NP and they had sleds to borrow for the sand dunes. They were also knowledgeable about the dunes and offered tips.
Soggiorno di 2 notti a maggio 2024
Risposta di CC - Guest Relations Manager, il giorno 4 mag 2024
Hi Christopher. We're thrilled to hear that you had such a positive experience during your stay! Providing friendly and accommodating service, as well as offering enjoyable amenities, is what we strive for, and we're delighted that you appreciated our efforts. It's great to hear that you enjoyed the breakfast and the little extras we provide, as well as our convenient location and the sleds for the sand dunes. We're always happy to share tips and knowledge about the area with our guests to enhance their experience. Your kind words mean a lot to us, and we hope to have the pleasure of welcoming you back for another wonderful stay in the future! If there's anything else we can do to make your next visit even better, please don't hesitate to let us know.

10/10 Eccellente

Kari

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Great stay! Beds were comfy & room for everyone to sleep. Breakfast was average.
Soggiorno di 1 notte a marzo 2024

10/10 Eccellente

Thomas

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Convenient location to family
Soggiorno di 3 notti ad aprile 2024
Risposta di CC - Guest Relations Manager, il giorno 4 mag 2024
Hi Thomas. We're glad to hear that our hotel's location was convenient for you and your family during your stay. Providing a convenient and accessible location for our guests is important to us, and we're pleased that our proximity to your family made your visit more comfortable. If there's anything else we can do to enhance your experience or if you need any assistance during your stay, please don't hesitate to let us know. We're here to help in any way we can.

10/10 Eccellente

Yichang

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Very nice
Soggiorno di 2 notti ad aprile 2024
Risposta di CC - Guest Relations Manager, il giorno 28 apr 2024
Hi Yichang! We're glad to hear that you had a very nice experience! Providing a positive and enjoyable stay for our guests is our goal, and we're pleased that we could meet your expectations. If there's anything specific that stood out to you or any additional feedback you'd like to share, please feel free to let us know. Thank you for choosing to stay with us, and we look forward to welcoming you back again in the future!

10/10 Eccellente

Ryan

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Nice staff
Soggiorno di 1 notte ad aprile 2024
Risposta di CC - Guest Relations Manager, il giorno 28 apr 2024
Hi Ryan! We're pleased to hear that you found our staff to be nice! Providing friendly and helpful service is important to us, and we're glad that our team members made your stay enjoyable. If there's anything else we can do to make your experience even better, please don't hesitate to let us know. Thank you for choosing to stay with us, and we hope to welcome you back again soon!

10/10 Eccellente

David

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Wonderful
Soggiorno di 1 notte ad aprile 2024
Risposta di CC - Guest Relations Manager, il giorno 22 apr 2024
Dear David,We're thrilled to hear that you had a wonderful experience! If there's anything specific that made your stay enjoyable or if you have any feedback to share, please feel free to let us know. We're here to ensure that your future stays are just as delightful. Thank you for choosing us, and we look forward to welcoming you back again soon!

8/10 Buono

Paul

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Check in was quick and luggage carts available. Only one elevator for entire facility so can be slow to get to and from room. Beds are comfortable and rooms reasonably equipped. Restaurants are nearby and easily walkable.
Soggiorno di 1 notte ad aprile 2024
Risposta di CC - Guest Relations Manager, il giorno 22 apr 2024
Dear Paul, Thank you for sharing your feedback about your recent stay. We're pleased to hear that your check-in process was quick and that luggage carts were readily available for your convenience. However, we apologize for any inconvenience caused by the limited number of elevators. We understand that this can lead to delays, especially during peak times, and we appreciate your patience.It's great to know that you found the beds comfortable and the rooms adequately equipped for your needs. We're also glad that you found nearby restaurants easily accessible.Your feedback is valuable to us, and we will take it into consideration as we strive to improve our guest experience. If there's anything else we can do to enhance your future stays or if you have any further feedback, please don't hesitate to let us know. We appreciate your patronage and hope to welcome you back again soon!

10/10 Eccellente

Jill

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Great location near White Sands National Park. And the hotel offered complimentary sleds for White Sands. One block walk to the best winery in the area!
Soggiorno di 1 notte ad aprile 2024
Risposta di CC - Guest Relations Manager, il giorno 19 apr 2024
Dear Jill, Thank you for sharing your positive experience at our hotel. We are thrilled to hear that you enjoyed the location, especially our proximity to White Sands National Park and the local winery just a block away. It's great to know that the complimentary sleds added to your enjoyment and convenience during your visit to the park.We strive to provide thoughtful amenities and a prime location to enhance our guests' experiences, and your feedback confirms that these efforts are appreciated. We look forward to welcoming you back soon for another wonderful stay. Thank you for choosing us for your travel needs.Sincerely,

10/10 Eccellente

lisa

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Everything was lovely at this property except we could hear way too much in our room.
Soggiorno di 1 notte ad aprile 2024
Risposta di CC - Guest Relations Manager, il giorno 19 apr 2024
Dear lisa, Thank you for taking the time to provide feedback about your stay with us. We are pleased to hear that you found everything lovely at our property, but we apologize for the noise issues you experienced in your room. Providing a quiet and comfortable environment is crucial for a relaxing stay, and it seems we missed the mark in this aspect during your visit.We are actively working on solutions to enhance sound insulation in our rooms to ensure that noise disturbances are minimized for our guests. Your comfort is important to us, and we appreciate your bringing this issue to our attention. We hope to have the opportunity to welcome you back and provide a more serene and restful experience. Thank you once again for choosing to stay with us.Sincerely,

10/10 Eccellente

Austin

Soggiorno di 1 notte ad aprile 2024
Risposta di CC - Guest Relations Manager, il giorno 19 apr 2024
Dear Austin, Thank you for taking the time to leave a perfect rating regarding your recent stay. We strive to offer a genuinely one-of-a-kind experience, and we are delighted to have been able to meet and surpass your expectations. We would love to welcome you back to our hotel in the future.Sincerely,

10/10 Eccellente

Neeraj, Kirkland

Viaggio di gruppo, Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
it was great
Soggiorno di 1 notte ad aprile 2024
Risposta di CC - Guest Relations Manager, il giorno 11 apr 2024
Dear Neeraj, It's wonderful to hear that you had a great experience! We appreciate your feedback and look forward to your next visit. Thank you for choosing to stay with us!Sincerely,

10/10 Eccellente

Paul

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
I traveled with my family. The staff was very helpful and friendly. We enjoyed the breakfast. Staff was very friendly and helpful. Stay two nights the grandkids enjoyed the indoor swimming pool and hot tub.
Soggiorno di 2 notti a marzo 2024
Risposta di CC - Guest Relations Manager, il giorno 11 apr 2024
Dear Paul, It's wonderful to hear that you and your family had an enjoyable stay with us! We're delighted that the friendliness and helpfulness of our staff enhanced your experience, and that you all appreciated the breakfast offerings. It's also great to know that the indoor swimming pool and hot tub were highlights for your grandchildren. We strive to make our hotel a comfortable and enjoyable place for guests of all ages, and we look forward to welcoming you back in the future. Thank you for choosing to stay with us for your family trip!Sincerely,

10/10 Eccellente

Eric

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte ad aprile 2024
Risposta di CC - Guest Relations Manager, il giorno 11 apr 2024
Dear Eric, Thank you very much for your 5/5 rating! We're thrilled to see that you had a positive experience at our hotel. Your satisfaction is our top priority, and we look forward to providing you with excellent service during your future stays. If you have any feedback, please don't hesitate to let us know. We appreciate your support and hope to welcome you back soon!Sincerely,

10/10 Eccellente

Pamela

Soggiorno di 1 notte ad aprile 2024
Risposta di CC - Guest Relations Manager, il giorno 28 apr 2024
Hi Pamela! Thank you for leaving us a perfect rating! It was a pleasure providing you with quality service. We would love to have you back for another positive experience.

10/10 Eccellente

or

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The hot breakfast was a bummer.
Soggiorno di 1 notte ad aprile 2024
Risposta di CC - Guest Relations Manager, il giorno 11 apr 2024
Dear or,Thank you for sharing your feedback regarding the hot breakfast. We strive to provide a satisfying dining experience for all our guests, and it is disappointing to hear that we did not meet your expectations in this area. We will review our breakfast offerings and consider making necessary improvements to ensure a more enjoyable experience for all guests in the future. We appreciate your input as it helps us to enhance our services and we hope to have the opportunity to better serve you next time.Sincerely,

10/10 Eccellente

Catherine

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Wonderful staff and free sleds (and wax) to borrow for white sands—huge savings for a family of 5! The room was clean and comfortable and everyone who worked there was kind of helpful. Highly recommend if you are visiting white sands!
Soggiorno di 1 notte a marzo 2024
Risposta di CC - Guest Relations Manager, il giorno 11 apr 2024
Dear Catherine, Thank you for your kind words and high recommendation! We are thrilled to hear that you and your family enjoyed your stay, especially with the complimentary sleds and wax for exploring the white sands. It's wonderful to know that the cleanliness and comfort of your room met your expectations and that our staff's helpfulness made a positive impact on your experience. We aim to provide thoughtful amenities and excellent service to enhance our guests' visits, and we're glad we could contribute to making your trip both enjoyable and economical. We look forward to your next visit!Sincerely,

8/10 Buono

Kerry

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Centrally located.
Soggiorno di 3 notti a marzo 2024
Risposta di MP - Guest Relations Manager , il giorno 1 apr 2024
Hello Kerry, Thank you for taking the time to share your comment regarding our location. We hope to see you again and that you will be truly impressed with our continued improvements.

8/10 Buono

Nicole

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Pulizia, personale e servizio, servizi
The hotel staff was friendly and helpful! The hotel was clean and nice. We enjoyed the pool and jacuzzi. Our room wasn't dirty, but it had a musty smell to it, like something was moist in the room that sat awhile.
Soggiorno di 1 notte a marzo 2024
Risposta di MP - Guest Relations Manager , il giorno 1 apr 2024
Hello Nicole, Thank you for your positive comments. I am so glad to hear that you enjoyed your stay with us! We hope your next stay is just around the corner. We hope to see you again and that you will be truly impressed with our continued improvements.

10/10 Eccellente

Ira

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte a marzo 2024
Risposta di MP - Guest Relations Manager , il giorno 1 apr 2024
Hello Ira, Thank you for leaving us a 5-star rating! We are happy to see from your response that you were satisfied with your stay. We look forward to the next time that we can serve you again.

10/10 Eccellente

Julia

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
They offer free sled rental for white sands park. The front desk attendants at all times were friendly, knowledgeable and had a lot of good information.
Soggiorno di 1 notte a marzo 2024
Risposta di MP - Guest Relations Manager , il giorno 27 mar 2024
Hello Julia, We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the future.

10/10 Eccellente

Rupin

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Excellent location, in the heart of the city and so close to White Sand dunes. Plenty of dining options in walkable distance. Nice swimming pool and Jacuzzi. Nice hot breakfast for sure. 24 hours coffee for coffee lovers.. and not to forget they provide sand sliders for san dunes for free to use, so no need to buy one
Soggiorno di 3 notti a marzo 2024
Risposta di MP - Guest Relations Manager , il giorno 24 mar 2024
Hello Rupin, Thank you for your feedback. We are glad to hear that you enjoy your stay with us. We always make sure to provide the best experience to our guests. We look forward to hosting you again soon for another fantastic experience! Have a great day!

10/10 Eccellente

Vidyasagar

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Great place to stay. We had wonderful time!
Soggiorno di 1 notte a marzo 2024
Risposta di MP - Guest Relations Manager , il giorno 16 mar 2024
Hello Vidyasagar, Thank you for your heartwarming review about your stay with us! We are glad to know that your stay with us was wonderful with great room spaces. We are looking forward in sharing our best moments with you again!

10/10 Eccellente

Carl

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
All Staff are knowledgeable very helpful very efficient.. THANKYOU!
Soggiorno di 1 notte a marzo 2024
Risposta di MP - Guest Relations Manager , il giorno 13 mar 2024
Hello Carl, Thank you for your feedback. We are glad to hear that you enjoy your stay with us. We always make sure to provide the best experience to our guests. We look forward to hosting you again soon for another fantastic experience! Have a great day!

10/10 Eccellente

KENSUKE

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte a marzo 2024
Risposta di MP - Guest Relations Manager , il giorno 13 mar 2024
Hello Kensuke, We’re delighted to hear about your recent experience with us. Thank you for taking the time to share your experience and we look forward to welcoming you back soon!

10/10 Eccellente

Laura

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Very friendly staff! They also have sleds for White Sands.
Soggiorno di 1 notte a marzo 2024
Risposta di MP - Guest Relations Manager , il giorno 10 mar 2024
Hello Laura, Thank you for choosing to stay with us! We appreciate you taking the time to tell us about your experience. Your feedback is very important and we value your opinion. We are pleased to know that you enjoyed your time with us!

10/10 Eccellente

Jeff

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Clean. Friendly staff.
Soggiorno di 2 notti a marzo 2024
Risposta di MP - Guest Relations Manager , il giorno 10 mar 2024
Hello Jeff, Thank you for taking the time to give your feedback. We really appreciate it. Looking forward to seeing you again. Please let us know about your future experiences.

10/10 Eccellente

rafael

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Everything is good
Soggiorno di 2 notti a febbraio 2024
Risposta di MP - Guest Relations Manager , il giorno 26 feb 2024
Hello Rafael, Many thanks for taking the time to share your feedback with us. We’re very happy to hear that we met your expectations. We are looking forward to welcoming you again soon!

10/10 Eccellente

Dave

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte a febbraio 2024
Risposta di MP - Guest Relations Manager , il giorno 26 feb 2024
Hello Dave, Thank you for taking the time to give your feedback. We really appreciate it. Looking forward to seeing you again. Please let us know about your future experiences.

10/10 Eccellente

cindy

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Very nice, clean and comfortable with stay again.
Soggiorno di 3 notti a febbraio 2024
Risposta di MP - Guest Relations Manager , il giorno 26 feb 2024
Hello Cindy, Thank you for taking the time to post a review on your experience with your stay here. We are so happy to hear that you enjoyed your time with us. Our goal is always to exceed your expectations! We hope to see you soon!

10/10 Eccellente

Mingrui

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Service is great!
Soggiorno di 1 notte a febbraio 2024
Risposta di MP - Guest Relations Manager , il giorno 21 feb 2024
Hello Mingrui, Thank you for taking the time to give your feedback. We really appreciate it. Looking forward to seeing you again. Please let us know about your future experiences.

10/10 Eccellente

Taylor

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Nice place with close dining options, easy parking, and near white sands National park.
Soggiorno di 1 notte a febbraio 2024
Risposta di MP - Guest Relations Manager, il giorno 10 feb 2024
Hello Taylor, Thank you for taking the time to share your comment regarding our location. We hope to see you again and that you will be truly impressed with our continued improvements.

10/10 Eccellente

Sharon

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Nice room
Soggiorno di 1 notte a febbraio 2024
Risposta di MP - Guest Relations Manager, il giorno 10 feb 2024
Hello Sharon, We’re delighted to hear about your recent experience with us. Thank you for taking the time to share your experience and we look forward to welcoming you back soon!

10/10 Eccellente

Fei-lin

Mi è piaciuto: Condizioni e dotazioni della struttura
Soggiorno di 1 notte a gennaio 2024
Risposta di MP - Guest Relations Manager, il giorno 7 feb 2024
Hello Fei-lin, We’re so happy to hear that you enjoyed your stay with us and we are looking forward to welcoming you again soon!

6/10 Soddisfacente

Bernardita, Pasadena

Viaggio con la famiglia
Mi è piaciuto: Pulizia e servizi
No helpful the staff
Soggiorno di 1 notte a febbraio 2024
Risposta di MP - Guest Relations Manager, il giorno 4 feb 2024
Hello Bernardita, We're sorry to hear about your disappointing experience with us. It’s always our intention to provide great customer service and useful, transparent advice. Please accept our sincerest apologies that we didn’t live up to your expectations on this occasion.

10/10 Eccellente

Lisa, San Leandro

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Indoor swimming pool which my kids enjoyed a lot! Nice breakfast and we had a very restful night in this clean and convenient hotel.
Soggiorno di 1 notte a novembre 2023
Risposta di MP - Guest Relations Manager, il giorno 4 feb 2024
Hello Lisa, We’re so happy to hear that you enjoyed your stay with us and we are looking forward to welcoming you again soon!

2/10 Terribile

Lin

Soggiorno di 1 notte a gennaio 2024
Risposta di MP - Guest Relations Manager , il giorno 24 mar 2024
Hello Lin, We’re so sorry that your experience did not match your expectations. Please help us to improve by providing more information on your experience. Thank you.

10/10 Eccellente

Jorge

Mi è piaciuto: Pulizia e servizi
Soggiorno di 1 notte a gennaio 2024
Risposta di MP - Guest Relations Manager, il giorno 27 gen 2024
Hello Jorge, Many thanks for taking the time to share your feedback with us. We’re very happy to hear that we met your expectations. We are looking forward to welcoming you again soon!

10/10 Eccellente

Ken

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a gennaio 2024
Risposta di MP - Guest Relations Manager, il giorno 27 gen 2024
Hello Ken, Thank you for taking the time to give your feedback. We really appreciate it. Looking forward to seeing you again. Please let us know about your future experiences.

6/10 Soddisfacente

Peter

Mi è piaciuto: Pulizia e personale e servizio
Risposta di MP - Guest Relations Manager, il giorno 27 gen 2024
Hello Peter, We’re so sorry that your experience did not match your expectations. Please help us to improve by providing more information on your experience. Thank you.

10/10 Eccellente

Mingyu

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
It’s quiet for a good night sleep.
Soggiorno di 1 notte a gennaio 2024
Risposta di MP - Guest Relations Manager, il giorno 13 gen 2024
Hello Mingyu, Thank you for your heartwarming review about your stay with us! We are glad to know that your stay with us was wonderful with great room spaces. We are looking forward in sharing our best moments with you again!

10/10 Eccellente

Roni

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Consistent across the brand
Soggiorno di 1 notte a gennaio 2024
Risposta di MP - Guest Relations Manager, il giorno 9 gen 2024
Hello Roni, Thank you for your heartwarming review about your stay with us! We are glad to know that your stay with us was wonderful with great room spaces. We are looking forward in sharing our best moments with you again!

10/10 Eccellente

Salomon, Los Angeles

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte a dicembre 2023
Risposta di MP - Guest Relations Manager, il giorno 9 gen 2024
Hello Salomon, Many thanks for taking the time to share your feedback with us. We’re very happy to hear that we met your expectations. We are looking forward to welcoming you again soon!

10/10 Eccellente

Leopoldina

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Very nice
Soggiorno di 1 notte a gennaio 2024
Risposta di MP - Guest Relations Manager, il giorno 9 gen 2024
Hello Leopoldina, Many thanks for taking the time to share your feedback with us. We’re very happy to hear that we met your expectations. We are looking forward to welcoming you again soon!

10/10 Eccellente

Long

Soggiorno di 1 notte a gennaio 2024
Risposta di MP - Guest Relations Manager, il giorno 27 gen 2024
Hello Long, We’re so happy to hear that you enjoyed your stay with us and we are looking forward to welcoming you again soon!

10/10 Eccellente

Qiming

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a dicembre 2023
Risposta di MP - Guest Relations Manager, il giorno 3 gen 2024
Hello Qiming, Thank you for taking the time to give your feedback. We really appreciate it. Looking forward to seeing you again. Please let us know about your future experiences.

8/10 Buono

Susan

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Soggiorno di 2 notti a dicembre 2023
Risposta di MP - Guest Relations Manager, il giorno 3 gen 2024
Hello Susan, We’re so happy to hear that you enjoyed your stay with us and we are looking forward to welcoming you again soon!

10/10 Eccellente

Jeffrey

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Very nice staff. Outstanding breakfast with lots of cold and hot options!
Soggiorno di 2 notti a dicembre 2023
Risposta di MP - Guest Relations Manager, il giorno 3 gen 2024
Hello Jeffrey, We appreciate the time you took to leave us a perfect rating! Positive survey responses help our continuing efforts to provide exceptional service. We hope that you will come back and see us again.