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Recensioni per The Classic Desert Aire Hotel

3 out of 5
The Classic Desert Aire Hotel
1021 S White Sands Blvd, Alamogordo, NM

Recensioni

9,0

Meraviglioso

Valutazione di 10 - Eccellente. 779 su 1259 recensioni" "
Valutazione di 8 - Buono. 311 su 1259 recensioni" "
Valutazione di 6 - Soddisfacente. 93 su 1259 recensioni" "
Valutazione di 4 - Scarso. 49 su 1259 recensioni" "
Valutazione di 2 - Terribile. 27 su 1259 recensioni" "

9,0/10

Pulizia

9,4/10

Personale e servizio

8,4/10

Servizi

8,4/10

Condizioni e dotazioni della struttura

8,4/10

Ecosostenibilità

Recensioni

8/10 Buono

Fabio

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Struttura molto comoda e carina
Soggiorno di 1 notte a settembre 2023
Risposta di Jesse, il giorno 26 set 2023
Fabio thank you for your feed back it is always helpful to hear our guests feedback and praises. Thank you for making us your choice hotel. Safe travels

10/10 Eccellente

Stefania

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Tutto perfetto
Soggiorno di 1 notte ad agosto 2022
Risposta di The Classic Desert Aire Hotel, il giorno 21 ago 2022
Dear Stefania, thank you for your review and for choosing our hotel. We are happy that you enjoyed your stay, and we are looking forward to having you again as a guest in our hotel.

10/10 Eccellente

Donald

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Handicap are having to look for an access to get from the parking lot to the room. As I had to do the two different times I've stayed here.
Soggiorno di 1 notte a maggio 2024
Risposta di Susan, il giorno 2 mag 2024
Donald,Thank you for your feedback. Your concerns are noted and will be looked into.

10/10 Eccellente

Martha

Mi è piaciuto: Pulizia
Soggiorno di 1 notte ad aprile 2024
Risposta di Susan, il giorno 2 mag 2024
Martha,Thank you for choosing the Classic Desert Aire. Hope to see you again soon.

8/10 Buono

Cynthia

The staff was amazing! They treated us like family. You’re going to enjoy the delicious made to order breakfast burrito!
Soggiorno di 1 notte ad aprile 2024
Risposta di Melanie, il giorno 30 apr 2024
Cynthia,Thank you so much for your kind words! We're thrilled to hear that you felt like family during your stay with us. Our team takes great pride in providing exceptional service. We're glad you enjoyed the delicious made-to-order breakfast burrito as well. We hope to welcome you back soon!

4/10 Scarso

Margaret

Non mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Child-size toilet. Difficult to open front door. Freezer ineffective, needed defrosting. Not permitted to substitute a piece of toast for the meat at breakfast. Hot and cold faucets on bath tub very difficult to operate.
Soggiorno di 3 notti ad aprile 2024
Risposta di Melanie, il giorno 30 apr 2024
Margaret,Thank you for sharing your feedback with us. We apologize for the inconveniences you experienced during your stay. Rest assured, we'll address these issues promptly to enhance our guests' experience. We appreciate your valuable input and hope to welcome you back for a more seamless stay in the future.

10/10 Eccellente

John

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Nice people working there.
Soggiorno di 2 notti ad aprile 2024
Risposta di Melanie, il giorno 29 apr 2024
John, Thank you for your kind review.

10/10 Eccellente

Lori

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Nice gift shop in office. Melanie was super helpful with check-in. Looking forward to free breakfast that can be ordered off the menu.
Soggiorno di 1 notte ad aprile 2024
Risposta di Melanie, il giorno 28 apr 2024
Lori,Thank you so much for your kind words! I'm thrilled you enjoyed our gift shop and had a smooth check-in experience with me. Our team works hard to ensure guests feel welcome and taken care of. I hope you have a wonderful time enjoying our delicious breakfast options during your stay. We hope to see you soon!

10/10 Eccellente

Severine

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Very friendly owners. We borrowed sleds to go to White Sands.
Soggiorno di 1 notte ad aprile 2024
Risposta di Melanie, il giorno 28 apr 2024
Severine,Thank you for your kind review.

10/10 Eccellente

Thomas, Yuma

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The staff was friendly and warm. Our room was quiet and parking was right in front of it. Breakfast was am ordered menu so you had choices. We will definitely stay here again!!
Soggiorno di 1 notte ad aprile 2024
Risposta di Melanie, il giorno 27 apr 2024
Thomas,Thank you so much for your kind words! We're thrilled to hear that you enjoyed our friendly staff, quiet rooms, convenient parking, and customizable breakfast options. We can't wait to welcome you back for another fantastic stay!

10/10 Eccellente

Donald

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Parking was great as right outside the room. Only minor thing is the ramp for wheelchair need more ramps other than that it was great.
Soggiorno di 1 notte ad aprile 2024
Risposta di Melanie, il giorno 27 apr 2024
Donald,Thank you for your feedback! We're glad to hear you found our parking convenient. We appreciate your suggestion regarding the wheelchair ramp and will certainly consider it for future improvements. We hope to welcome you back again soon!

8/10 Buono

Cayce

Viaggio di coppia
Mi è piaciuto: Personale e servizio e condizioni e dotazioni della struttura
Perfect location for exploring White Sands. They have sleds and wax to borrow. Staff was friendly. The bathroom needs renovated—definitely had some mildew issues and needs a fan. A bit on the grungy side but the price and location more than made up for it. There was also a free small breakfast which was unexpected.
Soggiorno di 1 notte ad aprile 2024
Risposta di Susan, il giorno 25 apr 2024
Cayce,Thank you for your review; we appreciate it. Your issues are noted and being addressed. We are glad you, mostly, enjoyed your stay, We hope to see you again when you can see the updates being done.

8/10 Buono

Carey

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Sweet southwest inspired lodging. Comfy, clean rooms. Plenty of restaurants nearby. Price very reasonable. Only complaint I have is how loud the ice maker was next to our room when people used it late at night. But would stay here again without hesitation. Very friendly employees.
Soggiorno di 1 notte ad aprile 2024
Risposta di Melanie, il giorno 22 apr 2024
Carey,Thank you for sharing your feedback! We're delighted to hear that you enjoyed our southwest-inspired lodging, comfy rooms, and convenient location near plenty of restaurants. We apologize for any inconvenience caused by the noise from the ice maker and appreciate your understanding. We're thrilled to know you'd stay with us again and look forward to welcoming you back soon!

10/10 Eccellente

Dana

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Like that it's a local, small business. Staff were so friendly and helpful. Value was superb. Fantastic made to order breakfast choices. Loved seeing solar panels on roof. Very convenient to have a microwave, refrig and coffee maker in room. Loved their personal list of favorite restaurants. Would definitely stay here again.
Soggiorno di 1 notte ad aprile 2024
Risposta di Melanie, il giorno 22 apr 2024
Dana, Thank you for sharing your experience! We're thrilled to hear that you appreciated our local, small business vibe, friendly staff, and superb value. It's fantastic to know you enjoyed our made-to-order breakfast, eco-friendly initiatives, and in-room amenities. We're glad our personal recommendations added to your stay. We look forward to welcoming you back again soon!

10/10 Eccellente

Chametria

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Had a great stay the room was clean. The breakfast was definitely a great touch. Would start here again
Soggiorno di 4 notti ad aprile 2024
Risposta di Melanie, il giorno 27 apr 2024
Chametria,Thank you for sharing your experience with us! We're thrilled to hear that you enjoyed your stay, found your room clean, and appreciated our breakfast offerings. We look forward to welcoming you back for another great stay!

8/10 Buono

Erwan

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Very noisy if you get a room a the highway side
Soggiorno di 1 notte ad aprile 2024
Risposta di Melanie, il giorno 22 apr 2024
Erwan,Thank you for sharing your feedback! We appreciate your review and apologize for any inconvenience caused by noise from the highway side. We'll certainly take your comments into consideration to enhance our guests' experience. We hope to welcome you back for a quieter stay in the future.

10/10 Eccellente

Vance

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Greàt breakfast
Soggiorno di 1 notte ad aprile 2024
Risposta di Melanie, il giorno 22 apr 2024
Vance,Thank you for your kind words about our breakfast! We're delighted you enjoyed it and hope to welcome you back soon.

10/10 Eccellente

Jennifer

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Love the New Mexico themed rooms, nice and big, updated, plenty of outlets for charging, breakfast at the restaurant is included on certain items which was a nice bonus. Front desk staff was very friendly. Bathroom was a little outdated and there was a beeping coming from the alley behind the bathroom that came on and off all night.
Soggiorno di 1 notte ad aprile 2024
Risposta di Melanie, il giorno 23 apr 2024
Jennifer,Thank you for your feedback! We're thrilled to hear you enjoyed our spacious and updated New Mexico themed rooms, as well as the friendly service from our front desk staff. We appreciate your note about the bathroom and the noise issue, and we'll address these promptly to ensure a more comfortable stay for our guests in the future. We hope to welcome you back soon for another enjoyable experience.

10/10 Eccellente

Asta

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Another unique stay on this trip. It's nice to stay at the non-chain hotel. I would stay here again.
Risposta di Melanie, il giorno 22 apr 2024
Thank you for your kind words! We're thrilled to hear that you enjoyed your stay with us. Looking forward to welcoming you back for another memorable experience soon!

6/10 Soddisfacente

Adrian

Viaggio con animali domestici, Viaggio con la famiglia
Mi è piaciuto: Pulizia e personale e servizio
Non mi è piaciuto: Servizi e condizioni e dotazioni della struttura
This isn't a "hotel" but a motel, so somewhat deceptive with branding. It would be an average motel, but a below average hotel. The prices are well above expected motel rates.
Soggiorno di 2 notti ad aprile 2024
Risposta di Melanie, il giorno 22 apr 2024
Adrian,Thank you for sharing your feedback with us. We apologize if our branding caused any confusion. We strive to provide a comfortable stay for all our guests and regret to hear that we fell short of your expectations. Your comments will be taken into consideration as we continually work to improve our services. We hope to have the opportunity to welcome you back in the future.

10/10 Eccellente

Beverly

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte ad aprile 2024
Risposta di Melanie, il giorno 22 apr 2024
Thank you for your review.

10/10 Eccellente

Shelby

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The staff was super welcoming and kind!
Soggiorno di 1 notte ad aprile 2024
Risposta di Melanie, il giorno 21 apr 2024
Shelby,We're thrilled to hear you felt welcomed and appreciated during your stay! Looking forward to hosting you again soon.

10/10 Eccellente

Christopher

Viaggio di coppia, Viaggio con la famiglia
Mi è piaciuto: Servizi
Vintage New Mexico lodging. The free breakfast is much better than your average continental breakfast. Beds are comfy and the AC is nice and cool.
Soggiorno di 1 notte ad aprile 2024
Risposta di Melanie, il giorno 21 apr 2024
Christopher,Thank you for sharing your experience! We're delighted to hear you enjoyed our unique New Mexico charm and our upgraded breakfast offerings. We strive to provide comfortable accommodations with all the amenities you need for a refreshing stay. We look forward to welcoming you back soon!

10/10 Eccellente

Deborah

Viaggio con animali domestici, Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Nice place
Soggiorno di 1 notte ad aprile 2024
Risposta di Melanie, il giorno 20 apr 2024
Thank you for your review.

10/10 Eccellente

Stanford

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Really nice staff, convenient, and a good value. They have a really nice breakfast.
Soggiorno di 1 notte ad aprile 2024
Risposta di Melanie, il giorno 20 apr 2024
Stanford, thank you for your kind review.

8/10 Buono

Lona

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte a marzo 2024
Risposta di Melanie, il giorno 20 apr 2024
Thank you for your review.

10/10 Eccellente

CLAUDIA

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Always a pleasure
Soggiorno di 1 notte ad aprile 2024
Risposta di Melanie, il giorno 19 apr 2024
Thank you for your review.

8/10 Buono

Sandra

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
People were very nice, great breakfast was included, the exterior designs were very unique, lots of restaurants in walking distance
Soggiorno di 2 notti ad aprile 2024
Risposta di Melanie, il giorno 20 apr 2024
Sandra,Thank you for your glowing review! We're delighted you enjoyed our friendly service, delicious breakfast offerings, and unique exterior designs. We're also thrilled to be surrounded by a vibrant dining scene. Looking forward to welcoming you back soon!

10/10 Eccellente

Zachary

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte ad aprile 2024
Risposta di Melanie, il giorno 22 apr 2024
Thank you for your review.

10/10 Eccellente

Woodward, Winchester

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
A pleasant, clean, and distinctive motel! All of the staff (desk, custodial, breakfast) were polite and helpful. This independent motel has an attractive southwestern paint scheme on the outside and outdoor corridors. Indoors are a good-sized lobby and gift shop. Rooms are comfortable, WiFi and even the TV work well and are easy to use. Plenty of hot water as well. For the breakfast, you sit down and order from the menu restaurant-style. Most breakfast items are included with your stay. If you want the absolute latest and fanciest, look elsewhere. If you want the basics, along with cleanliness and comfort, here’s your lodging in Alamogordo NM. Highly recommended.
Soggiorno di 1 notte ad aprile 2024
Risposta di Melanie, il giorno 20 apr 2024
Woodward,Thank you for your glowing review! We're thrilled to hear that you enjoyed your stay at our distinctive motel in Alamogordo. We take pride in our polite and helpful staff, comfortable rooms, and restaurant-style breakfast experience. Your recommendation means a lot to us, and we look forward to welcoming you back soon!

8/10 Buono

Elizabeth

Viaggio con animali domestici, Viaggio di coppia
Mi è piaciuto: Personale e servizio
Spent a night with our dog when visiting White Sands. Half the rooms are closed for renovations. Judging from the architect drawings, it will greatly improve the property. The current state of the exterior is worn and a bit dirty (cigarette butts on stairs). Room was pleasant enough with a comfortable bed and new-looking wash basin, but the bathtub was old and stained. The breakfast was wonderful--way better than the typical chain fare. We got it to go so we could eat with our pup. Servers and front desk staff very friendly. Getting the refund of the deposit for bringing a dog took some effort. After two phone calls (the 2nd with a not very friendly manager), the refund was made six days after our stay.
Soggiorno di 1 notte ad aprile 2024
Risposta di Susan, il giorno 18 apr 2024
Elizabeth,Thank you for the feedback. We are so sorry that you you had difficulties with your deposit, We do our best to void the authorization without sending the charge through, but occasionally miss one. Even though it was reversed the same day, some banks will take up to a week to show the refund, Our apologies for that delay. But very glad you enjoyed the rest of your stay.

8/10 Buono

Donna

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
The bed was great. The bathroom needs some updating but overall the staff was very nice the room was clean.
Soggiorno di 1 notte ad aprile 2024
Risposta di Melanie, il giorno 16 apr 2024
Donna,Thank you for sharing your feedback! We're thrilled to hear you enjoyed our comfortable beds and experienced exceptional service from our staff. Your comments about the bathroom are duly noted, and we've certainly taken them and others into consideration for upgrades we are making. We look forward to welcoming you back for an even better stay next time!

10/10 Eccellente

Amanda

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Great hotel, clean and very convenient from White Sands!
Soggiorno di 1 notte ad aprile 2024
Risposta di Melanie, il giorno 14 apr 2024
Amanda,Thank you for your kind review.

10/10 Eccellente

Brian

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte ad aprile 2024
Risposta di Melanie, il giorno 14 apr 2024
Thank you for your review, Brian.

10/10 Eccellente

Peggy, Westlake Village

Soggiorno di 1 notte ad aprile 2024
Risposta di Susan, il giorno 2 mag 2024
Peggy,Thank you for choosing the Classic Desert Aire. We appreciate the feedback. Hope to see you again soon.

2/10 Terribile

Diane

Viaggio con la famiglia
Non mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Stay away! Old, dirty, very outdated. The only positive was the bed was comfortable. My granddaughter refused to take a shower because the tub was filthy. Breakfast is supposed to be included, but the free options are limited, and they won't give you a credit towards your meal if you choose an option that is not part of the free breakfast. Also, one reason we wanted to stay here was to swim, but the pool was closed.
Soggiorno di 1 notte ad aprile 2024
Risposta di Susan, il giorno 12 apr 2024
Diane,I am sorry that you had a disappointing stay at our facility. It is true that the building is older and, hence, may not appear as fresh as some of the newer hotels. As explained at check-in, the Cafe (a separate business) offers certain items to our guests at no charge. I am sorry if you misunderstood. As far as the pool goes, it is an outdoor pool. Since it still goes down to freezing at night, the pool is too cold for safe use. It will be open for the summer and until it gets too cold in the fall.

8/10 Buono

Janice

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, servizi
The accommodations were very clean, but the bathroom was a little run down. The staff were friendly and polite.
Soggiorno di 1 notte ad aprile 2024
Risposta di Susan, il giorno 11 apr 2024
Janice,Thank you for choosing the Classic Desert Aire. I am sorry that your bathroom was a little run down. Just to let you know, we are in the process of remodeling our rooms. I hope you come back and see the upgrades.

10/10 Eccellente

Leo

Soggiorno di 1 notte ad aprile 2024
Risposta di Melanie, il giorno 1 mag 2024
Leo, thank you for your review.

10/10 Eccellente

Lucie

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
À date tout est parfait
Soggiorno di 1 notte ad aprile 2024
Risposta di Melanie, il giorno 10 apr 2024
Lucie, thank you for your kind review. We appreciate the feedback.

6/10 Soddisfacente

Karen

Viaggio di coppia
Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Servizi e condizioni e dotazioni della struttura
Nice location, great staff, just older furniture that needs to be updated and tub needs refinished. Unfortunately the breakfast was subpar but McDonald’s was right down the street
Soggiorno di 1 notte ad aprile 2024
Risposta di Melanie, il giorno 9 apr 2024
Karen,Thank you for sharing your feedback with us. We're delighted to hear that you appreciated our prime location and our dedicated staff. We apologize for any inconvenience caused by the older furniture and the tub condition; we've taken comments like this into consideration as we are currently working on remodeling and updating furniture and bathrooms. Regarding breakfast, we understand your disappointment and will work to enhance our offerings. We hope to welcome you back for an improved experience in the future.

6/10 Soddisfacente

Elicia, Albuquerque

Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Soggiorno di 1 notte ad aprile 2024
Risposta di Melanie, il giorno 9 apr 2024
Thank you for your review.

10/10 Eccellente

Brian, San Leandro

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
An excellent inexpensive option.
Soggiorno di 1 notte ad aprile 2024
Risposta di Melanie, il giorno 8 apr 2024
Brian,Thank you for your kind review! We're thrilled to hear you found us to be an excellent and affordable choice. We strive to provide exceptional value and service to all our guests. We hope to welcome you back soon!

10/10 Eccellente

dawn

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
It was very cute and staff friendly
Soggiorno di 1 notte ad aprile 2024
Risposta di Melanie, il giorno 6 apr 2024
Thank you so much for your kind review, Dawn.

10/10 Eccellente

Andrea

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
A close and convenient to stay while exploring White Sands National Park. Staff was gracious and friendly. Check in was speedy and smooth. The room was very clean and spacious.
Soggiorno di 2 notti a marzo 2024
Risposta di Susan, il giorno 5 apr 2024
Andrea,Thank you for choosing the Classic Desert Aire. Your wonderful review is greatly appreciated.

10/10 Eccellente

Celena

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Funky & cool motel lodging. Really loved the staff and the vibe.
Soggiorno di 3 notti ad aprile 2024
Risposta di Melanie, il giorno 20 apr 2024
Celena,Thank you for sharing your experience! We're thrilled to hear you enjoyed our vibe and our awesome staff. Looking forward to welcoming you back soon!

10/10 Eccellente

Kerry, Cloyne

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
The physical set-up. The room was great. There was a gift shop where you registered with very beautiful items. The dining area was great.
Soggiorno di 1 notte ad aprile 2024
Risposta di Melanie, il giorno 6 apr 2024
Kerry,Thank you for your kind words! We're delighted to hear that you enjoyed our hotel's set-up, including the room, gift shop, and dining area. We strive to create a welcoming atmosphere for our guests, and it's wonderful to know that we succeeded in making your stay enjoyable. We look forward to welcoming you back soon!

10/10 Eccellente

Audrey

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Well maintained older property. Breakfast to order was a pleasant surprise.
Soggiorno di 1 notte ad aprile 2024
Risposta di Melanie, il giorno 3 apr 2024
Audrey, thank you so much for your kind review.

10/10 Eccellente

Sharon

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
I appreciated the family feel and personal communication from the staff. They have a gift of hospitality and made sure my visit was successful. Breakfast was outstanding!
Risposta di Melanie, il giorno 2 apr 2024
Sharon, Thank you for your kind words! We're delighted you enjoyed the family atmosphere and personalized service during your stay. Our team takes great pride in ensuring every guest feels welcome and well taken care of. We're thrilled you found our breakfast outstanding! We look forward to welcoming you back for another successful visit soon.

8/10 Buono

Knut, Ober Olm

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Friendly staff and excellent breakfast. Some noise from the Main Street nearby, became more quiet around midnight. Good budget for service ratio.
Soggiorno di 1 notte a marzo 2024
Risposta di Melanie, il giorno 1 apr 2024
Knut,Thank you for sharing your feedback! We're delighted to hear that you enjoyed our friendly staff and excellent breakfast. We apologize for any inconvenience caused by noise from White Sands Blvd, but we're glad it quieted down later in the night. We strive to offer a great service-to-budget ratio and appreciate your recognition of this. We hope to welcome you back soon!

10/10 Eccellente

Nicole

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Could use an update on furniture. Bathroom has a window which was nice. Free breakfast was actually made and was good quality. Sled borrowing was fun and free. Gift shop was really nice
Soggiorno di 1 notte a marzo 2024
Risposta di Melanie, il giorno 1 apr 2024
Nicole,Thank you for sharing your feedback with us! We're glad you enjoyed the unique touch of the bathroom window and found our complimentary breakfast to your liking. It's great to hear that you had fun borrowing sleds and exploring our gift shop. We appreciate your suggestions regarding the furniture and we are certainly taking them into consideration as we are currently working on fully remodeling all the rooms on the south wing at the moment, then moving on to the rest of the rooms as we progress. We hope to welcome you back soon to see our enhancements!