Tutte le recensioni mostrate sono state scritte da ospiti che hanno effettivamente soggiornato nella struttura. Solo i viaggiatori che hanno prenotato un soggiorno con noi possono inviare una recensione. Verifichiamo le recensioni seguendo le nostre linee guida e le pubblichiamo tutte, positive e negative.Maggiori informazioniApertura in un’altra finestra
Valutazione di 10 - Eccellente. 54 su 245 recensioni" "
10 - Eccellente
54
Valutazione di 8 - Buono. 57 su 245 recensioni" "
8 - Buono
57
Valutazione di 6 - Soddisfacente. 57 su 245 recensioni" "
6 - Soddisfacente
57
Valutazione di 4 - Scarso. 32 su 245 recensioni" "
4 - Scarso
32
Valutazione di 2 - Terribile. 45 su 245 recensioni" "
2 - Terribile
45
6,6/10
Pulizia
7,0/10
Personale e servizio
6,4/10
Servizi
6,2/10
Condizioni e dotazioni della struttura
6,0/10
Ecosostenibilità
Recensioni
2/10 Terribile
Abbie
Viaggio con animali domestici, Viaggio di coppia
8 mag 2024
Non mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The floor in our room was filthy. I spilled a little water and wiped it up. The towel was black! My socks were black on the bottom from just walking around in the room with my shoes off. I don't think the room has ever been mopped.
There were.holes in the sheets! And a party in the parking lot was not dealt with by staff so plenty of noise!
I left a bag of my personal items in the room and when I contacted the hotel the same day and.offered to send a prepaid box to send the items back, they refused to work with me. Said that's my problem.
So now I'm out hundreds of dollars in replacing my medication, cosmetics, electric toothbrush and blowdryer.
Stay away from this propertu!!
Abbie
Soggiorno di 1 notte a maggio 2024
6/10 Soddisfacente
RENAE, Albuquerque
28 apr 2024
Mi è piaciuto: Personale e servizio
I recently stayed at Econo Lodge and unfortunately, I felt quite unsafe during my visit. The atmosphere seemed a bit sketchy, and I found myself continuously checking on my vehicle as vehicles drove through the lot all through the night, accompanied by people walking around. Overall, not the most reassuring experience in terms of safety.
RENAE
Soggiorno di 1 notte ad aprile 2024
10/10 Eccellente
Matthew
Viaggio di lavoro
7 apr 2024
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Very good service.
Matthew
Soggiorno di 1 notte ad aprile 2024
8/10 Buono
Georgia
18 mar 2024
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The front desk clerk was very kind. Got me checked in very quickly. The room was clean but the couch smelled like urine. I understand that they were undergoing renovations but the walls were very thin and I could hear the neighbors as if they were in the same room as me.
Georgia
Soggiorno di 1 notte a marzo 2024
6/10 Soddisfacente
Jeff
19 feb 2024
Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Jeff
Soggiorno di 1 notte a febbraio 2024
Risposta di Customer Care Team, il giorno 21 feb 2024
Dear guest, we are always anxious to get feedback from our guests in relation to their stays with us, so we very much appreciate your rating, thank you. Whilst we are pleased that you had a reasonable stay here, we aim to exceed all of our guests’ expectations, and we are disappointed that we did not exceed yours. We sincerely hope you will give us another opportunity to host you. Thanks again.Best Regards,Customer Care Team
8/10 Buono
Nastasia
13 gen 2024
Nastasia
Soggiorno di 2 notti a gennaio 2024
Risposta di Customer Care Team, il giorno 2 feb 2024
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team
10/10 Eccellente
Viaggiatore verificato
11 gen 2024
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Nice room
The man who checked me in was nice. The room had a faint odor of cigarette smoke even tho it was non smoking. But everything else made up for it. The bed was nice and comfy and it didn’t feel like I was staying in an economic motel at all! Especially for the price. Would stay here again if I was in ABLQ!!
Viaggiatore verificato
Soggiorno di 1 notte a gennaio 2024
8/10 Buono
Mary
31 dic 2023
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Pretty good.
We needed more towels and pillows, but we were already settled in for the night when we realized we needed more towels, it was fine.
Mary
Soggiorno di 1 notte a dicembre 2023
2/10 Terribile
Edward
16 dic 2023
Non mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
Terrible area terrible place to stay hotel room smell like cigarettes hot water didn’t work heater didn’t work in room would never stay here again
Edward
Soggiorno di 1 notte a novembre 2023
8/10 Buono
Shirley
17 nov 2023
Shirley
Soggiorno di 1 notte a novembre 2023
Risposta di Customer Care Team, il giorno 7 dic 2023
Dear guest, We are glad to hear back from you about your recent stay with us. While you didn't say much in your review, we hope that you had an awesome time and that you were comfortable in your room. Thanks for choosing to stay with us and we hope to see you again soon. Best Regards, Customer Care Team
6/10 Soddisfacente
Elizabeth, Grand Marais
26 ott 2023
Mi è piaciuto: Pulizia e personale e servizio
Non mi è piaciuto: Condizioni e dotazioni della struttura
For the price off the freeway it can’tbe beat. You want a luxury hotel design it, but it has everything you could need for a night stay
Elizabeth
Soggiorno di 1 notte a ottobre 2023
10/10 Eccellente
Cody
Viaggio con la famiglia
8 ago 2023
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
My stay was good very clean room excellent service
Cody
Soggiorno di 1 notte ad agosto 2023
10/10 Eccellente
Candace
21 lug 2023
Candace
Soggiorno di 1 notte a luglio 2023
Risposta di Customer Care Team, il giorno 26 lug 2023
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team
8/10 Buono
Steve
10 lug 2023
Steve
Soggiorno di 1 notte a luglio 2023
Risposta di Customer Care Team, il giorno 11 lug 2023
Thank you for taking the time to rate your recent stay at our hotel. We are thrilled that you had a great stay, and we hope to welcome you back again soon! Best Regards,Customer Care Team
2/10 Terribile
Gricelda
9 lug 2023
Gricelda
Soggiorno di 1 notte a luglio 2023
Risposta di Customer Care Team, il giorno 11 lug 2023
Dear guest, we are so disappointed to read your experience with us. We aim to provide a top-notch stay for all our guests, so we sincerely apologize that we did not achieve that goal on your visit. We hope that you will give us another chance to restore your faith in our hotel and hospitality. Please do feel free to connect if there is anything we can do to help. Thanks again.Best Regards,Customer Care Team
4/10 Scarso
Yareli, Colorado Springs
Viaggio con la famiglia
26 giu 2023
Mi è piaciuto: Pulizia e personale e servizio
Non mi è piaciuto: Condizioni e dotazioni della struttura
The location felt unsafe there were tons of homeless people walking around at all hours of the night.
Yareli
Soggiorno di 1 notte a giugno 2023
8/10 Buono
Juan
26 giu 2023
Juan
Soggiorno di 1 notte a giugno 2023
Risposta di Customer Care Team, il giorno 27 giu 2023
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team
10/10 Eccellente
Matthew
Viaggio con la famiglia
12 mag 2023
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Matthew
Soggiorno di 1 notte a maggio 2023
Risposta di Customer Care Team, il giorno 16 mag 2023
Dear guest, We are glad to hear back from you about your recent stay with us. While you didn't say much in your review, we hope that you had an awesome time and that you were comfortable in your room. Thanks for choosing to stay with us and we hope to see you again soon. Best Regards, Customer Care Team
10/10 Eccellente
Carlene
3 mag 2023
Mi è piaciuto: Personale e servizio
Carlene
Soggiorno di 1 notte a maggio 2023
Risposta di Customer Care Team, il giorno 24 mag 2023
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team
2/10 Terribile
Viaggiatore verificato
18 mar 2023
Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Pulizia, condizioni e dotazioni della struttura, comfort della camera
Not a good part of town
Room not as shown in picture, bed and bathroom were clean, but the room was a little erie. We came out side to a car being broken into. Window was shattered and the car alarm was going off.. the whole area is a little sketchy.. we ended up leaving and driving back home in the middle of thd night.
Viaggiatore verificato
Soggiorno di 1 notte a marzo 2023
6/10 Soddisfacente
Shari
11 mar 2023
Shari
Soggiorno di 1 notte a marzo 2023
Risposta di Customer Care Team, il giorno 14 mar 2023
Dear guest, we are always anxious to get feedback from our guests in relation to their stays with us, so we very much appreciate your rating, thank you. Whilst we are pleased that you had a reasonable stay here, we aim to exceed all of our guests’ expectations, and we are disappointed that we did not exceed yours. We sincerely hope you will give us another opportunity to host you. Thanks again.Best Regards,Customer Care Team
8/10 Buono
Maria
25 feb 2023
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
.
Maria
Soggiorno di 1 notte a febbraio 2023
Risposta di Customer Care Team, il giorno 28 feb 2023
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team
10/10 Eccellente
Viaggiatore verificato
Viaggio di lavoro
4 gen 2023
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Viaggiatore verificato
Soggiorno di 1 notte a gennaio 2023
Risposta di Customer Care Team, il giorno 5 gen 2023
Many thanks for your positive rating – we are delighted that you enjoyed your time at our property so much. We hope to host you again successfully in the near future.Best Regards,Customer Care Team
2/10 Terribile
Kevin
6 dic 2022
Non mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
There were crumbs in the bed and trash overflowing in the corridors between the rooms.
Kevin
4/10 Scarso
Brian
Viaggio con famiglia e bambini piccoli, Viaggio di coppia
4 dic 2022
Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Pulizia
Hair all over tub. Floor was dirty. Obviously trying to remodel or repair. Holes in blankets. Missing the heat light in bathroom and no plug for the tub. The man at front desk was awesome. Just not a place I would stay with kiddos ever again
Brian
Soggiorno di 1 notte a dicembre 2022
6/10 Soddisfacente
Adan
22 ott 2022
Mi è piaciuto: Personale e servizio
Property needs work
Adan
Soggiorno di 1 notte a ottobre 2022
4/10 Scarso
Michael
Viaggio di coppia
18 ott 2022
Non mi è piaciuto: Personale e servizio, servizi, condizioni e dotazioni della struttura
The sheets were full of blood stains. There was a fan noise and we asked for another room we couldn’t sleep and they didn’t give us one. And the Mattress was old I keep sliding in the middle.
Michael
Soggiorno di 1 notte a ottobre 2022
2/10 Terribile
Clint
Viaggio con la famiglia
9 ott 2022
Non mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
Looked like an area used for dealing drugs. This was the worst hotel I've ever stayed in. I was only staying one night and we had no problems so it worked out ok but I would not recommend anyone stay here.
Clint
Soggiorno di 1 notte a settembre 2022
10/10 Eccellente
Prudencia
Viaggio con la famiglia
8 ott 2022
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
AWESOME STAY
Was a great stay we checked in at around 830pm asked what time pool closed he said 9pm but let us stay in for an extra 30 minutes which was nice of him.. room was super clean
Prudencia
Soggiorno di 1 notte a ottobre 2022
8/10 Buono
Viaggiatore verificato
13 set 2022
Mi è piaciuto: Pulizia, personale e servizio, comfort della camera
Viaggiatore verificato
Soggiorno di 2 notti a settembre 2022
Risposta di Customer Care Team, il giorno 13 set 2022
Thank you for taking the time to rate your recent stay at our hotel. We are thrilled that you had a great stay, and we hope to welcome you back again soon! Best Regards,Customer Care Team
2/10 Terribile
Abigail
Viaggio con la famiglia
11 lug 2022
Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Abigail
Soggiorno di 2 notti a luglio 2022
Risposta di Customer Care Team, il giorno 15 lug 2022
Dear guest, we are so disappointed to read your experience with us. We aim to provide a top-notch stay for all our guests, so we sincerely apologize that we did not achieve that goal on your visit. We hope that you will give us another chance to restore your faith in our hotel and hospitality. Please do feel free to connect if there is anything we can do to help. Thanks again.
Best Regards,
Customer Care Team
2/10 Terribile
Marco
Viaggio con famiglia e bambini piccoli, Viaggio con la famiglia
8 lug 2022
Non mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Do not waste your money this property is disgusting the blankets and pillow cases have burn holes in them the rooms have roaches everything about this place is nasty and it will be a fight to get your money back from the property and Expedia DO NOT BOOK WITH THEM AND DONT WASTE YOUR MONEY
Marco
Soggiorno di 4 notti a giugno 2022
Risposta di econolodge, il giorno 16 lug 2022
Dear guest,
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.
On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us, and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.
Once again, I am really sorry for the inconvenience caused and I promise to provide you with much superior experience on your next stay.
Sincerely,
Manager
Econolodge
4/10 Scarso
Jennifer
Viaggio con famiglia e bambini piccoli
26 giu 2022
Non mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
It took over 15 minutes to check in. There was only one person at the window (they wouldn't let anyone in the lobby in the afternoon). In this small side room. The room was dirty. The sheets had cigarette burn holes in them. The toilet had burn marks on it. The bathroom floor had crumbs all over it. The door jamb and drywall was really cracked because it looked like someone tried to kick down the door. The AC unit was super loud and then it would shut off and then start again. I will never stay at an Econo Lodge again.
Jennifer
Soggiorno di 2 notti a giugno 2022
Risposta di NP, il giorno 11 lug 2022
Dear Jennifer,
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.
On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.
I promise we will provide you with much superior experience on your next stay.
Sincerely,
Manager
Econolodge
5058360011
8/10 Buono
Tenneile
Viaggio di gruppo
9 mag 2022
Mi è piaciuto: Personale e servizio e comfort della camera
Tenneile
Soggiorno di 1 notte a maggio 2022
Risposta di Customer Care Team, il giorno 10 mag 2022
Dear Guest,
We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit!
Best Regards,
Customer Care Team
8/10 Buono
Jovana
Viaggio di lavoro
3 apr 2022
Mi è piaciuto: Condizioni e dotazioni della struttura e comfort della camera
Jovana
Soggiorno di 1 notte ad aprile 2022
Risposta di Customer Care Team, il giorno 4 apr 2022
Thank you for taking the time to rate your recent stay at our hotel. We are thrilled that you had a great stay, and we hope to welcome you back again soon!
Best Regards,
Customer Care Team
4/10 Scarso
joseph
3 gen 2022
Mi è piaciuto: Pulizia, condizioni e dotazioni della struttura, comfort della camera
Asked for pool and flooded room
My stay would have been good but my room flooded at 7:00 am because neighbor room flooded. Wasnt until i went 2nd time to office to inform desk cleark and he discover they checked out flooding their room and mine
joseph
Soggiorno di 2 notti a dicembre 2021
Risposta di Econo Lodge Team, il giorno 6 gen 2022
I am really sorry for the inconvenience. It wouldn't have happened if the people from the other room have informed us that their sink was cloaked. I am grateful to you that you have informed us about the situation so that we were able to handle the situation in time. I promise you that next time you will have a better experience staying with us.
10/10 Eccellente
Byron
Viaggio di lavoro, Viaggio con la famiglia
25 nov 2021
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Friendly staff
Byron
Soggiorno di 2 notti a novembre 2021
Risposta di Econo Lodge Team, il giorno 25 nov 2021
Thank you for taking the time in leaving us a review of your stay with us. I am so happy to learn that you had a great time and experience with our hotel and team members. We look forward to having you back on our property in the near future!
Sincerely,
Hotel Manager
8/10 Buono
Laurie
8 nov 2021
Laurie
Soggiorno di 1 notte a novembre 2021
Risposta di Guest Experience Team, il giorno 10 nov 2021
Dear Guest,
We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit!
Best Regards,
Customer Care Team
4/10 Scarso
Tammy
Viaggio con la famiglia
31 ott 2021
Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Not good place to stay
Not good 1st room toilet tank lid missing They were kind and moved us to another room which sink drain pipe leaked water all over floor Not a good place to stay dirty and run down. Wouldn't stay again
Tammy
Soggiorno di 1 notte a ottobre 2021
Risposta di Econo Lodge Team, il giorno 1 nov 2021
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.
On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.
I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.
6/10 Soddisfacente
Ceara
13 ott 2021
Non mi è piaciuto: Condizioni e dotazioni della struttura e comfort della camera
Ceara
Soggiorno di 2 notti a ottobre 2021
Risposta di Econo Lodge Team, il giorno 15 ott 2021
Thanks for choosing to stay with us and for your review, we really appreciate it! We're glad to read that you enjoyed your stay with us overall, but we really want you to love your stay with us. Please do let us know if there is anything we can do to make your next stay even better. We hope that you will give us a chance to make your stay just perfect! Thanks again. Best Regards, Customer Care Team
4/10 Scarso
Allison
Viaggio con la famiglia
12 ott 2021
Mi è piaciuto: Pulizia
Non mi è piaciuto: Servizi
At the time of our visit the breakfast included was not running and the pool was not opened. The day before we left our room keys stopping working and it took them about 30min to get the door opened. There are a lot of homeless that hangout next door at the gas station. And the room looks like it has been 1/2 renovated that needed a better quality review. Also very difficult to turn to get to hotel once off the highway.
Allison
Soggiorno di 3 notti a ottobre 2021
Risposta di Econo Lodge Team, il giorno 12 ott 2021
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.
Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!
8/10 Buono
Osha
Viaggio con la famiglia
8 ott 2021
Mi è piaciuto: Personale e servizio
Great stay loved my room asked for a king got 2 double queens but I’m sure they were booked area is kind of run over by transients but slept well
Osha
Soggiorno di 1 notte a ottobre 2021
Risposta di Econo Lodge Team, il giorno 12 ott 2021
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.
We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback.
Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.
6/10 Soddisfacente
Sandra
4 ott 2021
Sandra
Soggiorno di 1 notte a ottobre 2021
Risposta di Guest Experience Team, il giorno 6 ott 2021
Thanks for choosing to stay with us and for your review, we really appreciate it! We're glad to read that you enjoyed your stay with us overall, but we really want you to love your stay with us. Please do let us know if there is anything we can do to make your next stay even better. We hope that you will give us a chance to make your stay just perfect! Thanks again.
Best Regards,
Customer Care Team
8/10 Buono
Leandra
3 ott 2021
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Leandra
Soggiorno di 1 notte a ottobre 2021
Risposta di Guest Experience Team, il giorno 4 ott 2021
Dear Guest,
We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit!
Best Regards,
Customer Care Team
4/10 Scarso
Charles M
Viaggio di coppia
26 set 2021
Non mi è piaciuto: Personale e servizio e servizi
The use of the small area for reception is a mistake. It is very noisy and the whole system sucks. The use of a metal speaker that much too loud, squawky and completely unintelligible does not give a guest any comfort. On top of that the clerk's accent made any communication impossible. I would not stay there or recommend the place to any one after my one visit. On top of that one of the very usable wall lights was burned out. I was certain that I couldn't make the service people understand what I was talking about. Good luck on finding second time guests!
Charles M
Soggiorno di 1 notte a settembre 2021
Risposta di Econo Lodge Team, il giorno 12 ott 2021
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.
On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.
I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.
8/10 Buono
Claire
20 ago 2021
Claire
Soggiorno di 1 notte ad agosto 2021
Risposta di Guest Experience Team, il giorno 17 set 2021
Dear Guest,
We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit!
Best Regards,
Customer Care Team
10/10 Eccellente
Jacky
Viaggio di gruppo
7 ago 2021
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Jacky
Soggiorno di 1 notte ad agosto 2021
Risposta di Guest Experience Team, il giorno 9 ago 2021
Dear Guest,
We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit!
Best Regards,
Customer Care Team
4/10 Scarso
Kevin
24 lug 2021
Mi è piaciuto: Pulizia, condizioni e dotazioni della struttura, comfort della camera
Good stay just got charged twice and deposit wasn’t refunded. Still waiting. Let’s see
Kevin
Soggiorno di 1 notte a luglio 2021
Risposta di Econo Lodge Team, il giorno 27 lug 2021
Hello Kevin,
We are happy you enjoyed your stay, if you can please wait a few business days to process the refund as it does take a little while for banks to process refunds on cards. You will definitely get your money back.
2/10 Terribile
Viaggiatore verificato
Viaggio con la famiglia
21 lug 2021
Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Cockroaches seeing running around and bugs crawling here and there.
Viaggiatore verificato
Soggiorno di 1 notte a luglio 2021
Risposta di Econo Lodge Team, il giorno 27 lug 2021
We are sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.
2/10 Terribile
Kimberly
Viaggio con la famiglia
21 lug 2021
Non mi è piaciuto: Pulizia, condizioni e dotazioni della struttura, comfort della camera
Unsafe area. BedsAnd I got bed bug bites, that are still nothing me 3 days later. Need