Minibar, una cassaforte in camera, una scrivania, tende oscuranti

Recensioni per Crowne Plaza Vilamoura - Algarve, an IHG Hotel

5 out of 5
Crowne Plaza Vilamoura - Algarve, an IHG Hotel
Rua Do Oceano Atlantico, Loulé

Recensioni

9,2

Meraviglioso

Valutazione di 10 - Eccellente. 590 su 895 recensioni" "
Valutazione di 8 - Buono. 232 su 895 recensioni" "
Valutazione di 6 - Soddisfacente. 51 su 895 recensioni" "
Valutazione di 4 - Scarso. 15 su 895 recensioni" "
Valutazione di 2 - Terribile. 7 su 895 recensioni" "

9,4/10

Pulizia

9,0/10

Personale e servizio

9,0/10

Servizi

9,2/10

Condizioni e dotazioni della struttura

8,8/10

Ecosostenibilità

Recensioni

4/10 Scarso

Ajay

Soggiorno di 4 notti a maggio 2024
Risposta di The Crowne Plaza Vilamoura Team, il giorno 23 mag 2024
Dear Guest,The Hotel's team would like to thank you for assessing your recent stay. We are deeply sorry to know that your experience fell short of your expectations.Kind regards,The Crowne Plaza Vilamoura Team

10/10 Eccellente

Robert Frank

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Have visited this Hotel on several ocassions and never been disapointed. I do think however that the cost of the Spa use should be reconsidered.
Soggiorno di 4 notti a febbraio 2024
Risposta di The Crowne Plaza Vilamoura Team, il giorno 20 mag 2024
Dear Guest,Thank you for making our hotel your second home when you are in Vilamoura-Algarve. Your continued preference of our hotel is sincerely appreciated and we hope to be part of your future trips. Sincerely,The Crowne Plaza Vilamoura Team

10/10 Eccellente

alan

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Great relaxing place. Service and food excellent
Soggiorno di 4 notti a maggio 2024
Risposta di The Crowne Plaza Vilamoura-Algarve Team, il giorno 6 mag 2024
Dear Guest,Thank you for your kind feedback and for taking the time to share it with us. We are delighted to know that you had an enjoyable experience at Crowne Plaza Vilamoura-Algarve and we are looking forward to your next stay, which we hope will be in the near future! Kind Regards, The Crowne Plaza Vilamoura-Algarve Team

10/10 Eccellente

William

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 2 notti ad aprile 2024
Risposta di The Crowne Plaza Vilamoura-Algarve Team, il giorno 23 apr 2024
Dear Guest,Thanks for your five-star review. We are looking forward to having you again as a guest in our hotel.Sincerely,The Crowne Plaza Vilamoura-Algarve Team

8/10 Buono

Ally

Mi è piaciuto: Pulizia
Soggiorno di 3 notti ad aprile 2024
Risposta di The Crowne Plaza Vilamoura-Algarve Team, il giorno 20 apr 2024
Dear Guest,Thanks for your four-star review. We are looking forward to having you again as a guest in our hotel.Sincerely,The Crowne Plaza Vilamoura-Algarve Team

10/10 Eccellente

Bethany

Viaggio con famiglia e bambini piccoli, Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Amazing location, had the duplex suite with amazing sea views. Being on the top floor meant we heard no noise which was bliss. Very friendly and accomodating staff. Room was cleaned daily. Whilst not much amenities provided in the room, there was a sign you could ask for items, if you needed. We used the spa, 1 free pass and that was bliss to have the facilities to ourselves. All in all, a great location and hotel.
Soggiorno di 3 notti ad aprile 2024
Risposta di The Crowne Plaza Vilamoura-Algarve Team, il giorno 16 apr 2024
Dear Guest,It's heartening to hear that our hotel provided a great combination of comfort, hospitality, and relaxation in a fantastic location. Thank you for sharing your positive experience!We will have the pleasure of welcoming you for many more visits to come.Kind regards,The Crowne Plaza Vilamoura-Algarve Team

10/10 Eccellente

Lauri

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The staff where very accommodating and friendly . The location was excellent .
Soggiorno di 3 notti ad aprile 2024
Risposta di The Crowne Plaza Vilamoura-Algarve Team, il giorno 20 apr 2024
Dear Guest,Thank you very much for choosing to stay with us and for your valuable feedback following your recent stay at Crowne Plaza Vilamoura-Algarve. Would be our pleasure to welcome you back in near future.Best Regards, The Crowne Plaza Vilamoura-Algarve Team

10/10 Eccellente

Anne-Marie

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 6 notti a febbraio 2024
Risposta di The Crowne Plaza Vilamoura-Algarve Team, il giorno 8 mar 2024
Dear Guest,Thanks for your five-star review. We are looking forward to having you again as a guest in our hotel.Sincerely,The Crowne Plaza Vilamoura-Algarve Team

8/10 Buono

alexander

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Risposta di The Crowne Plaza Vilamoura-Algarve Team, il giorno 8 mar 2024
Dear Guest,Thanks for your four-star review. We are looking forward to having you again as a guest in our hotel.Sincerely,The Crowne Plaza Vilamoura-Algarve Team

10/10 Eccellente

Keith

Soggiorno di 1 notte a novembre 2023

10/10 Eccellente

Sally

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 7 notti a settembre 2023
Risposta di The Crowne Plaza Vilamoura-Algarve Team, il giorno 9 ott 2023
Dear Guest, Thank you very much for your review. It is our pleasure to read that you had a great stay with us. We look forward to welcoming you at Crowne Plaza Vilamoura very soon. Sincerely, The Crowne Plaza Vilamoura-Algarve Team

10/10 Eccellente

Patrick

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 10 notti a settembre 2023
Risposta di The Crowne Plaza Vilamoura-Algarve Team, il giorno 2 ott 2023
Dear Guest, Thank you for taking time to share your feedback with us. We are delighted to read that you enjoyed your overall experience at our hotel and it would be our pleasure to welcome you back in near future.Best Regards, The Crowne Plaza Vilamoura-Algarve Team

8/10 Buono

Paulo

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 2 notti a settembre 2023
Risposta di The Crowne Plaza Vilamoura-Algarve Team, il giorno 18 set 2023
Prezado Hóspede,Obrigado por ter escolhido hospedar-se connosco durante a sua visita ao Algarve e pelo seu tempo em nos avaliar no Hotels.com. Esperamos recebê-lo novamente em breve!Melhores cumprimentos,A Equipa Crowne Plaza Vilamoura-Algarve

10/10 Eccellente

Kathy

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Great rooms and location to the Marina. Pool could be a bit warmer and skimmer cleaned better. Staff and breakfast buffet were top shelf.
Soggiorno di 7 notti a settembre 2023
Risposta di The Crowne Plaza Vilamoura-Algarve Team, il giorno 14 set 2023
Dear Guest,We sincerely appreciate your feedback on your stay at our hotel. We're delighted that you had a comfortable stay and enjoyed the excellent breakfast, as well as the friendly service from our colleagues. Looking forward to welcoming you back at Crowne Plaza Vilamoura-Algarve. Kind regards, The Crowne Plaza Vilamoura-Algarve Team

10/10 Eccellente

James

Soggiorno di 3 notti ad agosto 2023
Risposta di The Crowne Plaza Vilamoura-Algarve Team, il giorno 30 ago 2023
Dear Guest,Thanks for your positive review. We are looking forward to having you again as a guest in our hotel.Sincerely,The Crowne Plaza Vilamoura-Algarve Team

10/10 Eccellente

Nolene

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Highly recommend
Lovely hotel on the coast in Villa Moura. The rooms were well presented and clean. The bed was large and really comfortable. The pool area was really nice with plenty of beds. The breakfast was good as was food from the restaurant. Lovely hotel overall would definitely return.
Soggiorno di 3 notti a maggio 2023
Risposta di The Crowne Plaza Vilamoura-Algarve Team, il giorno 30 ago 2023
Dear Guest,Thank you so much for your wonderful review and great pictures! We're delighted to hear that you had an amazing and memorable holiday during your stay at our hotel.We will have the pleasure of welcoming you for many more visits to come.Kind regards,The Crowne Plaza Vilamoura-Algarve Team

8/10 Buono

Marvin

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Sehr ruhiges und stilvolles Hotel. Super zum erholen. Das Personal ist sehr freundliche.
Soggiorno di 7 notti ad agosto 2023
Risposta di The Crowne Plaza Vilamoura-Algarve Team, il giorno 30 ago 2023
Dear Guest,We are thankful you shared with us your wonderful experience at Crowne Plaza Vilamoura-Algarve. It is a great pleasure to read that you enjoyed your stay in our hotel and we are glad that our facilities met your expectations and that the staff left a wonderful impression on you, as well as showed genuine care for you.We will have the pleasure of welcoming you for many more visits to come. Kind regards, The Crowne Plaza Vilamoura-Algarve Team

10/10 Eccellente

Diana

Soggiorno di 2 notti a luglio 2023
Risposta di The Crowne Plaza Vilamoura-Algarve Team, il giorno 30 ago 2023
Dear Guest,Thanks for your five-star review. We are looking forward to having you again as a guest in our hotel.Sincerely,The Crowne Plaza Vilamoura-Algarve Team

10/10 Eccellente

David

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Place is extremely well ran
Soggiorno di 5 notti a luglio 2023
Risposta di The Crowne Plaza Vilamoura-Algarve Team, il giorno 1 ago 2023
Dear Guest, Thank you for your candid review and positive rating here on Expedia.com! It is lovely to read that you had an enjoyable stay with us. Looking forward to welcoming you back. Kind regards, The Crowne Plaza Vilamoura-Algarve Team

10/10 Eccellente

JANETTE

Soggiorno di 7 notti a luglio 2023
Risposta di The Crowne Plaza Vilamoura-Algarve Team, il giorno 30 ago 2023
Dear Guest,Thanks for your five-star review. We are looking forward to having you again as a guest in our hotel.Sincerely,The Crowne Plaza Vilamoura-Algarve Team

10/10 Eccellente

Lisa

Viaggio di coppia, Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
We stayed in the Jnr Suite with a water view, it was lovely the room was lovely, only thing if I have to say anything bad would be I left the do not disturb on my door and they made me pay 5 EUR for 2 coffee pods, but whatever, the stay was amazing - most importantly everything works - we changed hotels as had air con issues with another one
Risposta di The Crowne Plaza Vilamoura-Algarve Team, il giorno 14 lug 2023
Dear Guest,Thank you for sharing your feedback regarding your recent stay at our hotel. We appreciate both your positive comments and the concerns you've raised, and we apologize for any inconveniences you experienced. We will coach the entire room service team to ensure they follow correctly the DND procedure.We hope to have the pleasure of welcoming you back for another amazing and relaxing stay in one of our Junior Sefront Suite.Warmest regards,The Crowne Plaza Vilamoura Team

6/10 Soddisfacente

Hanh

Viaggio di coppia
Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
The rooms are old and not well maintained. Mold and mildew in the showers. Furniture is scratched. Good options are very limited. Would not recommend the property.
Soggiorno di 3 notti a giugno 2023
Risposta di The Crowne Plaza Vilamoura-Algarve Team, il giorno 28 giu 2023
Dear Guest,Thank you for sharing with us your experience within our hotel, and we would like to express our most sincere apologies for this experience. We are extremely amazed by your review, as this does not reflect at all our our IHG Clean Promise, we’re committed to high levels of cleanliness. That means clean, well maintained, clutter free rooms that meet our standards. We will hope to serve you again in the future. Kind regards,The Crowne Plaza Vilamoura-Algarve TeamThank you,The Crowne Plaza Vilamoura-Algarve Team

10/10 Eccellente

Serife

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Relax Holiday
The hotel was nice , clean and simple. It has a nice swimming pool area and easy access to the beach but no sun beds on the beach . However it’s a nice hotel if your looking to just relax.
Soggiorno di 3 notti a maggio 2023
Risposta di The Crowne Plaza Vilamoura-Algarve Team, il giorno 5 giu 2023
Dear Guest, Thank you for taking time to share this review and for choosing the Crowne Plaza Vilamoura as your holiday destination in Algarve. We appreciate your preference and hope you will continue to choose us for the future travel needs.Kind regards,The Crowne Plaza Vilamoura-Algarve Team

10/10 Eccellente

Henry

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
The hotel was lovely and the staff were excellent with nothing too much trouble
Soggiorno di 4 notti a maggio 2023
Risposta di The Crowne Plaza Vilamoura-Algarve Team, il giorno 25 mag 2023
Dear Guest,It is great to read how much you enjoyed your stay in our hotel and that the outstanding service provided by our team members contributed to your overall hotel experience. Thank you for your feedback and looking forward to welcoming you back to the Crowne Plaza Vilamoura-Algarve. Best regards, The Crowne Plaza Vilamoura-Algarve Team

10/10 Eccellente

Gerard

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Amazing breakfast. A lovely environment for a break. Spa was superb - good for wet or windy weather in the off season.
Soggiorno di 4 notti a maggio 2023
Risposta di The Crowne Plaza Vilamoura-Algarve Team, il giorno 25 mag 2023
Dear Guest,We appreciate your positive feedback about our hotel. We are sure our entire hotel staff enjoyed serving to your needs as much as you enjoyed your stay. Looking forward to welcoming you back soon. Sincerely,The Crowne Plaza Vilamoura-Algarve Team

8/10 Buono

sarah

Viaggio con la famiglia
Mi è piaciuto: Pulizia e personale e servizio
Would say more a 4* than 5* Wasn't happy having to pay to use the spa. Rooms were ok ish. Food was outstanding and bar staff were lovely
Soggiorno di 4 notti a marzo 2023
Risposta di The Crowne Plaza Vilamoura-Algarve Team, il giorno 29 mar 2023
Dear Guest,We are so glad to hear that you enjoyed your stay with us. We hope your next stay is just around the corner. Call us if there is anything we can help you with. Best regards,The Crowne Plaza Vilamoura-Algarve Team

10/10 Eccellente

Sue

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Great stay
Another fabulous stay at the Crown Plaza, Vilamoura. Always a warm welcome, clean and well maintained room and facilities and plentiful choice of quality food for breakfast.
Soggiorno di 4 notti a febbraio 2023
Risposta di The Crowne Plaza Vilamoura-Algarve Team, il giorno 27 feb 2023
Dear Guest, Thank you for taking time to share this review and for choosing the Crowne Plaza Vilamoura as your holiday destination in Algarve. We appreciate your preference and hope you will continue to choose us for the future travel needs.Kind regards,The Crowne Plaza Vilamoura-Algarve Team

10/10 Eccellente

Jeffrey

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Soggiorno di 7 notti a febbraio 2023
Risposta di The Crowne Plaza Vilamoura-Algarve Team, il giorno 29 mar 2023
Dear Guest,Thanks for your five-star review. We are looking forward to having you again as a guest in our hotel.Sincerely,The Crowne Plaza Vilamoura-Algarve Team

10/10 Eccellente

Paul

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Thanks
Lovely hotel. 5 minutes walk from the marina. Nice pool. Great breakfast.
Soggiorno di 2 notti a novembre 2022

10/10 Eccellente

Paul

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Lovely hotel, amazing staff - all very friendly and helpful, bteakfast buffet out of this world 5*+. Had a delightful time will definitely be going back.
Soggiorno di 5 notti a novembre 2022

8/10 Buono

sharon

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 2 notti a novembre 2022

10/10 Eccellente

Joanne Sharon, Muenchen

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Lovely, friendly staff, clean roos with high quality beds and bedding, excellent brekafast buffet.

10/10 Eccellente

Ian

Soggiorno di 2 notti a ottobre 2022

10/10 Eccellente

Sally

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 9 notti a settembre 2022

8/10 Buono

Glenn van

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Alles was super en top alleen jammer als we tussen de middag bij het zwembad gingen lunchen met zijn vieren en dan een aantal gerechten bestelden (shared dining ) was er 1 gerecht bij wat wel bij het kindermunu stond en niet op de algemene menukaart (Fishfingers a 10,50 euro ) niet te bestellen was. Je moet dan een kind meenemen om dit gerechtje wel te verkrijgen. Toch wel bijzonder dat een tafel naast ons dit gerechtje wel kan bestellen omdat er een kind bij was en wij 5 gerechten bestellen en de Fishfingers a 10.50 euro niet konden bestellen. eindresultaat is dat we de rest van onze vakantie in andere hotels en eetgelegenheden zijn gaan lunchen. Jammer dat ze zo een stuk omzet laten liggen.Mvg Henri van Antwerpen
Soggiorno di 7 notti ad agosto 2022
Risposta di The Crowne Plaza Vilamoura-Algarve Team, il giorno 18 ago 2022
Dear Guest, Please allow us to respond in English. Thank you for taking the time to tell us about your experience at Crowne Plaza Vilamoura-Algarve. Please know that your candid feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes and coach our team in order to improve the guest experience, your review has been passed on to the concerned managers. Once again, thank you for your review and it will be a pleasure to welcome you back soon. Kind regards, The Crowne Plaza Vilamoura-Algarve Team

8/10 Buono

Richard

Soggiorno di 10 notti ad agosto 2022

10/10 Eccellente

Expedia

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Uma semana muito agradável em família, num local de eleição. Junto à praia é uma com uma piscina fantástica.
Soggiorno di 7 notti ad agosto 2022
Risposta di The Crowne Plaza Vilamoura-Algarve Team, il giorno 18 ago 2022
Prezado Hóspede, Obrigado por ter escolhido hospedar-se connosco durante a sua visita ao Algarve e pelo seu tempo em nos avaliar no EXPEDIA. Esperamos recebê-lo novamente em breve! Melhores cumprimentos, A Equipa Crowne Plaza Vilamoura-Algarve

10/10 Eccellente

Fani

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Excellent
Soggiorno di 5 notti a luglio 2022
Risposta di The Crowne Plaza Vilamoura-Algarve Team, il giorno 18 ago 2022
Prezada Hóspede, Obrigado por ter escolhido hospedar-se connosco durante a sua visita ao Algarve e pelo seu tempo em nos avaliar no EXPEDIA. Esperamos recebê-la novamente em breve! Melhores cumprimentos, A Equipa Crowne Plaza Vilamoura-Algarve

10/10 Eccellente

Donall

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Soggiorno di 7 notti a luglio 2022

10/10 Eccellente

Alissa

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Location, amenities, staff, all were great
Soggiorno di 7 notti a luglio 2022
Risposta di The Crowne Plaza Vilamoura-Algarve Team, il giorno 3 ago 2022
Dear Guest, We are delighted to know that you had an enjoyable experience staying at Crowne Plaza Vilamoura-Algarve. Whenever, you have the chance to come back and visit Algarve, please let us know and we would be happy to assist you with your plans. Sincerely, The Crowne Plaza Vilamoura-Algarve Team

8/10 Buono

Deana

Mi è piaciuto: Pulizia e comfort della camera
I had a lovely stay but hotel in general needs revamp. My room was spotlessly clean . Pool needs tiles replacing and musty smelll needssorting on ground floor areas of hotel. But i did enjoy. Overall staff was really nice. Could have done with mini bar. I would defonitely go back again.
Soggiorno di 7 notti a luglio 2022
Risposta di The Crowne Plaza Vilamoura-Algarve Team, il giorno 3 ago 2022
Dear Guest, Thank you for your review and for choosing our hotel. We are happy that you enjoyed your stay and we are looking forward to having you again as a guest in our hotel. Sincerely, The Crowne Plaza Vilamoura-Algarve Team

10/10 Eccellente

Ilham

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 4 notti a luglio 2022
Risposta di The Crowne Plaza Vilamoura-Algarve Team, il giorno 28 lug 2022
Dear Guest, Thanks for your ten-star review. We are looking forward to having you again as a guest in our hotel. Sincerely, The Crowne Plaza Vilamoura-Algarve Team

10/10 Eccellente

Neil David St John

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Very good hotel. Facilities were great and the staff were friendly and very helpful. We had breakfast included and there was an excellent choice of food to eat. The dining area was clean and the staff very attentive. The room we had was clean and tidy and the air conditioning was a blessing in the very hot temperatures.
Soggiorno di 6 notti a luglio 2022
Risposta di The Crowne Plaza Vilamoura-Algarve Team, il giorno 18 lug 2022
Dear Guest, We appreciate your positive feedback about our hotel. We do take pride in serving to our guests' needs the best way we can. If you are traveling to our area again soon, do not hesitate to call us. Sincerely, The Crowne Plaza Vilamoura-Algarve Team

10/10 Eccellente

Marshall

Soggiorno di 3 notti a giugno 2022

10/10 Eccellente

David, Hove

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Third visit and never fails to impress, great Hotel and facilities, lovely friendly staff. Highly recommend and will be back.
Soggiorno di 7 notti a giugno 2022
Risposta di The Crowne Plaza Vilamoura-Algarve Team, il giorno 7 lug 2022
Dear Guest, Thank you for your candid review and positive rating here on Expedia. It is lovely to read that you had an enjoyable stay with us. Looking forward to welcoming you back at Crowne Plaza Vilamoura-Algarve. Kind regards, The Crowne Plaza Vilamoura-Algarve Team

8/10 Buono

Joanna

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Soggiorno di 7 notti a giugno 2022

8/10 Buono

Mrs S E

Viaggio con la famiglia
Mi è piaciuto: Pulizia, condizioni e dotazioni della struttura, comfort della camera
Nice short break
Lovely hotel, staff lovely, rooms spacious. Food was amazing. Only silly little cons, balcony seating falling apart & tea/coffee etc not refilled.
Soggiorno di 4 notti a maggio 2022
Risposta di The Crowne Plaza Vilamoura-Algarve Team, il giorno 7 lug 2022
Dear Guest, Thank you for taking time to share this review and for choosing the Crowne Plaza Vilamoura as your holiday destination in Algarve. While we are very pleased to hear your description of your overall stay, we have taken note some of your feedback. We appreciate your preference and hope you will continue to choose us for the future travel needs. Kind regards, The Crowne Plaza Vilamoura-Algarve Team

10/10 Eccellente

Nuala

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Excellent hotel, very friendly and helpful staff
Soggiorno di 4 notti a maggio 2022
Risposta di The Crowne Plaza Vilamoura-Algarve Team, il giorno 7 lug 2022
Dear Guest, Thank you for your review of the Crowne Plaza Vilamoura-Algarve. It was a pleasure to hear that you thoroughly enjoyed your stay with us. We value you as our guest and hope you will visit us again. Sincerely, The Crowne Plaza Vilamoura-Algarve Team

6/10 Soddisfacente

Viaggiatore verificato

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Check before you book !
The hotel itself is lovely and the room was very clean and spacious. The hotel area is really nice with plenty of sun loungers both at the pool itself and in the surrounding garden area. Breakfast was very well serviced with lots of choice. However, at the time of our stay, there was building work going on next to the hotel. We were not made aware of this until after we had booked! Unfortunately our balcony overlooked the building site. Work started at 8am through until 7.30pm weekdays. After requesting a change of room we were informed that this would only be possible provided we were willing to pay an additional cost 25-55 euros per night !! We found the attitude of the hotel reception personnel very disappointing for a 5 star hotel. Lovely hotel but stay was marred by the view and noise from the building site. It looks like this work is likely to be ongoing for several months yet. Disappointed overall!!
Soggiorno di 7 notti a maggio 2022
Risposta di The Crowne Plaza Vilamoura-Algarve Team, il giorno 7 lug 2022
Dear Guest, Thank you for taking time to share this review and for choosing the Crowne Plaza Vilamoura as your holiday destination in Algarve. We are very sorry to know that you were aware and/or not informed by your agency regarding the construction site on the Quarteira side of the building, as all agencies were informed as soon as the hotel became aware of the situation. The information is also available on the hotel’s website home page, highlighted by “Important Announcements”. We welcome the opportunity to serve you again. Kind regards, The Crowne Plaza Vilamoura-Algarve Team

8/10 Buono

Eileen

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Great hotel
Excellent hotel, but food and drinks are expensive. Great location.
Soggiorno di 7 notti a maggio 2022
Risposta di The Crowne Plaza Vilamoura-Algarve Team, il giorno 7 lug 2022
Dear Guest, It was a pleasure to hear that you thoroughly enjoyed your stay with us. We value you as our guest and hope you will visit us again. Sincerely, The Crowne Plaza Vilamoura-Algarve Team