Estimado senhor Emilio,Muito obrigada pelo seu feedback e pela pontuação máxima que atribuiu à sua estadia no nosso hotel.Atenciosamente,Ana CruzGuest Relations

Dear Mr Mauro,Thank you very much for your feedback regarding your recent stay at the Real Marina Hotel & Spa.Unfortunately, due to the high occupancy of the summer season, we are unable to give upgrades or check in our guests earlier. We assure you that whenever the operation allows it, we try to satisfy the Vip status in the best way.Our hotel is family-run and therefore welcomes many families, especially during the summer. We're sorry to hear about the noise in the pool.Thank you for your compliments and for mentioning that all the requirements of a 5-star hotel are met.We hope you'll return soon.Best Regards,Ana CruzGuest Relations

Dear Guest, We sincerely regret that you feel that we do not deserve our 5-star rating, since the feedback we receive is usually extremely positive with many guests praising the helpfulness of our team and our service quality. We were surprised that you were not 100% satisfied with the quality of our breakfast, since the feedback we receive is usually extremely positive. Thank you so much for your review we assure you that we will continue trying to always provide a high-quality service in all areas and circumstances. We look forward to welcoming you again hopefully soon. Kind regards, Miriam Alexandre

Gentile ospite, Accogliamo con favore i vostri commenti, soprattutto commentando la cordialità e disponibilità del nostro personale, che abbiamo molto apprezzato. Speriamo di darvi il benvenuto nel nostro Hotel. Cordiali saluti, Miriam Alexandre

Dear Guest, We are very happy to learn that you enjoyed our breakfast service. Indeed, our team makes a daily effort to offer the best quality products and a great variety of food. We look forward to welcoming you again, hopefully soon. Best Regards, Miriam Alexandre

Dear Guest, Thank you for the feedback and for your constructive comments. It’s always important to know our Guests' opinion in order to maintain and improve our service every day. We are happy to learn that you enjoyed your stay with us and we look forward to welcoming you again in the near future. Bets regards, Miriam Alexandre

Gentile ospite, Molto apprezzare il vostro commento, così come il punteggio massimo assegnato al nostro albergo ed il nostro servizio. Speriamo di darvi il benvenuto di nuovo con la qualità superiore che si riferisce al nostro albergo così come qualsiasi altra del Hotel Group Real. Saluti, Miriam Alexandre

Dear Guest, Thank you very much for the score you assigned to our Hotel and our service. We look forward to welcoming you again soon. Best regards, Miriam Alexandre

Gentile ospite, Molto apprezzare il vostro commento, così come il punteggio massimo assegnato al nostro albergo ed il nostro servizio. Speriamo di darvi il benvenuto di nuovo con la qualità superiore che si riferisce al nostro albergo. Saluti, Miriam Alexandre

Dear Guest, Thank you for the feedback and for your constructive comments. It’s always important to know our Guests' opinion in order to maintain and improve our service every day. Please be assured that all of your comments and suggestions will be taken into consideration and that we will do our utmost to improve wherever we can. Thank you so much for your review and we look forward to welcoming you again hopefully soon. Kind regards, Miriam Alexandre

Gentile Cliente, Apprezziamo le vostre risposte riguardanti il ​​vostro soggiorno con noi. Ci dispiace non siete d'accordo con la classificazione del nostro albergo poiché il nostro team lavora quotidianamente per mantenere alti livelli di qualità ed offrire esperienze uniche per i nostri ospiti. Grazie mille per la tua opinione e non vediamo l'ora di darvi il benvenuto di nuovo. Cordiali saluti

Dear Mr. Maciej,Thank you so much for yours constructive comment.Our staff it's usually praised by their gentle ways and kindness, nevertheless, we praised the opinion of our guest which help us to improve our service. We hope to welcome you again soon.Best Regards,Ana CruzGuest Relations

Dear Mrs. Carla,We appreciate your comment and the maximum score given to our hotel.We are sorry if our location was less then expected from you and hope you may return soon.Best Regards,Ana CruzGuest Relations

Dear Mr. Klemens August,Thank you for your feedback regarding your stay at the Real Marina Hotel & Spa.We are doing some improvements in our facade so that we can offer the best stays possible to the guests who choose to stay with us.We are sorry for any disturbance during your stay and hope you may return soon.Best Regards,Ana CruzGuest Relations

Dear Mr. Andrew Peter,Thank you for the score giving to your stay at our hotel.We hope to welcome you anytime soon.Best Regards,Ana CruzGuest Relations

Dear Mrs. Karen,Thank you so much for giving us the maximum score and for all the compliments, in particular to our staff.We hope you may return anytime soon.Best Regards,Ana CruzGuest Relations

Dear Mrs Marjorie,Thank you very much for your comment and for mentioning how fantastic your stay at our hotel was.Your compliments will be shared with our staff who will certainly be delighted.We hope you can return soon.Best regards,Ana CruzGuest Relations

Dear Mr Keith,Thank you very much for the maximum score and for all the wonderful compliments you gave our team.We hope you come back soon.Best Regards,Ana CruzGuest Relations

Dear Mr. Laurence,Thank you for giving us your feedback.We hope that have enjoyed your stay at our hotel.Best regards,Ana CruzGuest Relations

Dear Mr. James,Thank you for giving us the maximum score and for your compliment.We hope to welcome you again soon.Best Regards,Ana CruzGuest Relations

Dear Guest,Thank you for giving us your feedback.We would like to welcome you back again and hopefully you may use all our facilities.Best Regards,Ana CruzGuest Relations

Dear Mr. Charles,Thank you so much for giving us the maximum score.We hope to welcome you again very soon.Best Regards,Ana CruzGuest Relations

Dear Mr Mark,Thank you very much for leaving us your feedback regarding your stay at our hotel.We're sorry that some aspects fell short of your expectations, but we assure you that the comfort of our guests is one of our main priorities.Our carpets were recently changed and are cleaned and sanitized every day.We hope that you will return to our hotel.Best Regards,Ana CruzGuest Relations

Dear Mrs Marianne,Thank you very much for continuing to choose our hotel and for mentioning that you wish to return.We would also like to thank you for the maximum score and the excellent feedback you have given us.We hope you can return soon.Best regards,Ana CruzGuest Relations

Dear Mr Carlloyd,Thank you very much for giving us the maximum score and mentioning the excellence of our service as what pleased you most.We hope you can return to our hotel and discover even more of what Olhão has to offer.Kind Regards,Ana CruzGuest Relations

Dear Mrs Jennifer,Thank you very much for choosing the Real Marina Hotel & Spa.We are really happy to hear that you enjoyed your stay and that you recommend our hotel.Your compliments will be shared with our staff who will certainly be delighted.We hope you can return soon.Best regards,Ana CruzGuest Relations

Dear Mr. Keith,Thank you so much for choosing our hotel and for giving us the maximum score.We hope to welcome you again very soon.Best regards,Ana CruzGuest Relations

Dear Mrs Giovanna,Thank you very much for choosing our hotel and for leaving us such a lovely comment.We appreciate your compliments to all our departments and team members and hope that you will be able to return soon.Best Regards,Ana CruzGuest Relations

Dear Mrs Susan,We are delighted with your comment and the top rating you gave our hotel and our staff.Providing happy moments is our greatest endeavor and we're pleased to have lived up to it.Kindest Regards,Ana CruzGuest Relations

Dear Mrs Navdeep,Thank you very much for your feedback and for mentioning what you liked and disliked most during your stay.We are pleased to hear that you loved our location, cleanliness, personalised gestures and above all our reception team.We're sorry for the misunderstanding about our Spa and would like to clarify that all our hotel guests have access to the indoor pool, jacuzzi and gym. All other services are available for a fee.Our staff do their best to serve all our guests and try to ensure that the breakfast tables have space for new items. We're sorry to hear that you felt you were being rushed.We hope to have the opportunity to welcome you again.Best Regards,Ana CruzGuest Relations

Dear Mr. Richard,On behalf of the entire team we want to thank you for your feedback and for giving us the maximum score regarding your stay with us.We hope to welcome you back soon.Best Regards,Ana CruzGuest Relations

Dear Mr. Olof,Thank you very much for the maximum score and for all the compliments.We are really happy to learn how much you enjoyed your stay, specially our view over the sea.We hope to welcome you again any time soon.Best regards,Ana CruzGuest Relations

Dear Mr. Jorgen,We are really glad to know how much you have enjoyed your stay and want to thank you for the amazing photos and compliments.We look forward to welcome you again soon.Best regards,Ana cruzGuest relations

Dear Mrs. Marie Louise,Thank you for giving us your feedback regarding your stay with us.We hope to welcome you again soon.Best regards,Ana CruzGuest Relations

Dear Mr. Cheuk Him,Thank you for given the top score to our hotel.We hope to welcome you again very soon.Best Regards,Ana CruzGuest Relations

Dear Mr. Alain,Thank you very much for your feedback regarding your stay with us.Best Regards,Ana CruzGuest Relations

Dear Mr. Robert,On behalf of the entire team we thank you for your feedback and maximum score.We are glad to know that our team was always available and that you wish to stay with us again.Looking forward to welcome you soon.Best Regards,Ana CruzGuest Relations

Dear Mr. Harvey,Thank you so much for the maximum score and for the compliments given to our hotel and staff.We hope you to return very soon.Best Regards,Ana CruzGuest Relations

Dear Mr. Carl,Thank you for choosing our hotel for your stay and for giving us the maximum score.We look forward for your return to our hotel for another Incredible stay at the Real Marina Hotel & Spa.Best Regards,Ana CruzGuest Relations

Dear Mr. Ragnhild,We're sorry to hear that your stay fell short of expectations.Our aim is to offer our guests an excellent stay.Our carpets were recently changed, but due to the high volume of use of the rooms, we know that sometimes there can be wear and tear.We hope to have the change to welcome you again.Best regards,Ana CruzGuest Relations

Dear Guest,Thank you for the maximum score and for choosing our hotel for another stay.We look forward for your return.Best Regards,Ana CruzGuest Relations

Dear Mr/Mrs. Lone,We are truly glad to receive your feedback.We look forward to welcome you again at the Real Marina Hotel & Spa.Best Regards,Ana CruzGuest Relations

Dear Mrs. Debbie,Thank you for giving us the maximum score regarding your staying at our hotel.We hope to welcome you again soon.Best regards,Ana CruzGuest relations

Dear Mrs. Jane,On behalf of the entire Real Marina Hotel & Spa team, we thank you for the maximum score giving to our hotel.Hope to welcome you back again soon.Best Regards,Ana CruzGuest Relations

Dear Mrs. Carla,Thank you for sharing your feedback with us.We are really glad to know that you loved your stay with us.It will be a pleasure to welcome you back.Best Regards,Ana CruzGuest Relations

Dear Mr. Matthew,Thank you for your feedback and for giving us the maximum score.We hope to welcome you again very soon at the Real Marina Hotel & Spa.Best Regards,Ana CruzGuest Relations

Estimado senhor Mauro,Muito obrigada por nos deixar a pontuação máxima em relação à sua estadia no nosso hotel.A equipa do Real Marina Hotel & Spa aguarda o seu regresso.Atenciosamente,Ana CruzGuest relations

Dear Mr. Davide,Thank you for leaving us your feedback regarding your stay at our hotel.We are very sorry to learn that you did not find our beds comfortable, since our guests comfort it's one of our main priorities.We hope to welcome you again.Best Regards,Ana CruzGuest Relations