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Recensioni per Courtyard by Marriott Amarillo Downtown

3 out of 5
Courtyard by Marriott Amarillo Downtown
724 S Polk St, Amarillo, TX

Recensioni

8,8

Eccellente

Valutazione di 10 - Eccellente. 606 su 974 recensioni" "
Valutazione di 8 - Buono. 233 su 974 recensioni" "
Valutazione di 6 - Soddisfacente. 67 su 974 recensioni" "
Valutazione di 4 - Scarso. 30 su 974 recensioni" "
Valutazione di 2 - Terribile. 38 su 974 recensioni" "

9,4/10

Pulizia

9,0/10

Personale e servizio

8,0/10

Servizi

9,0/10

Condizioni e dotazioni della struttura

9,2/10

Ecosostenibilità

Recensioni

8/10 Buono

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Hotel in centro ad Amarillo
All'arrivo siamo stati accolti con cortesia, ci sono state fornite tutte le indicazioni sull'albergo e anche molte informazioni sulle varie iniziative organizzate ad Amarillo durante i giorni della nostra permanenza.

4/10 Scarso

Modesta

I liked that it was downtown. I did not like that I had to pay for parking. I got a handicap room. I did not like that it did not offer free breakfast. For the price... not worth it.
Soggiorno di 1 notte ad aprile 2024
Risposta di Customer Service, il giorno 30 apr 2024
Modesta, we regret to hear that certain aspects of your stay didn't fully align with your expectations. The parking and breakfast charges are reflective of the downtown location conveniences as common in urban hotels. We're sorry to hear you were allocated a handicap room, please note that our team members strive to assign rooms based on the requirements noted during the booking process. We value your feedback as it helps us continually improve our guest experience. We would be more than glad to assist with room preferences and additional inquiries on future stays to ensure a more satisfactory experience.

2/10 Terribile

Eric J

Mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Non mi è piaciuto: Personale e servizio
Soggiorno di 3 notti a marzo 2024
Risposta di Customer Service, il giorno 19 apr 2024
Eric, it is concerning to notice your rating without any specific feedback. Continuous improvement is important to us, thus understanding the precise areas you felt needed improvement during your stay would be beneficial. If you have the time, we kindly request you share your experience in more detail. Thank you.

10/10 Eccellente

Elizabeth

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The elevators required you to have your room key which confused us at first, but we got the hang of it. The parking isn’t the easiest to unload your things. We did so while checking in because you’re closest to the lobby if you park in the check in spots. Once we parked in the normal lot we were too lazy to get anything if we forgot it in our car. The bistro seemed understaffed on the midweek day that we were there. It took a while to get the food that we ordered and it didn’t look impressive but it did taste great thankfully. The room sizes were really nice and spacious. And the building had a lot of character like the large windows to look out at the city. We only stayed here one night but we would definitely stay here again in the future
Soggiorno di 1 notte ad aprile 2024
Risposta di Customer Service, il giorno 14 apr 2024
Elizabeth, thank you for sharing your experience at Courtyard by Marriott Amarillo Downtown. We're glad to hear that you appreciated the ample room size, the building's unique character, and the grand windows offering city views. We recognize that the parking situation and the elevator key requirement might have been a bit inconvenient at first and regret any potential delay at our bistro. Ensuring efficient service is something we continually work towards. It's wonderful, nevertheless, that you savored the tasty food there. We anticipate your next visit in the future.

10/10 Eccellente

Duncan

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte ad aprile 2024
Risposta di Customer Service, il giorno 8 apr 2024
Duncan, thank you for taking the time to rate your stay at Courtyard by Marriott Amarillo Downtown! It's fantastic to see such a positive score. We hope your experience with us was memorable and we look forward to welcoming you back in the future.

10/10 Eccellente

Jim

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
We really enjoyed our stay - clean, comfortable and convenient to the activities that weekend.
Soggiorno di 1 notte a marzo 2024
Risposta di Customer Service, il giorno 5 apr 2024
Jim, thank you for your glowing feedback. We're delighted to hear that your stay at Courtyard by Marriott Amarillo Downtown was comfortable, and you found our location convenient for your activities. We aim to provide our guests with a clean and enjoyable environment and it’s heartening to know we succeeded during your visit. Looking forward to welcoming you back in the near future.

8/10 Buono

Bryan

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Old Fashioned good sized rooms
Soggiorno di 5 notti a marzo 2024
Risposta di Customer Service, il giorno 30 mar 2024
Bryan, we're thrilled to hear that you appreciated the spaciousness and classic style of Courtyard by Marriott Amarillo Downtown. We aim to preserve the charm and character of the hotel while still offering modern comforts. Thanks for sharing your feedback and we hope to welcome you back soon.

10/10 Eccellente

Neicha L.

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
I love this place. It was nice and quiet. The housekeeping checked on me which was really nice.
Soggiorno di 2 notti a febbraio 2024
Risposta di Customer Service, il giorno 22 mar 2024
Neicha, your kind words regarding your stay at the Courtyard by Marriott Amarillo Downtown are appreciated. It's heartening to know that the peaceful ambiance and attentive service from our housekeeping colleagues contributed positively to your experience. We hope to have the pleasure of welcoming you back in the near future.

10/10 Eccellente

Daniella

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Wonderful and beautiful hotel in downtown Amarillo. Great restaurants a walk away.
Soggiorno di 1 notte a marzo 2024
Risposta di Customer Service, il giorno 12 mar 2024
Daniella, it's fantastic to read you had a delightful stay at Courtyard by Marriott Amarillo Downtown. We're elated you appreciated our picturesque downtown location with convenient access to quality dining options. Thank you for sharing your experience. We look forward to welcoming you back for another exceptional visit.

10/10 Eccellente

James

Viaggio di coppia
The city view from the room was spectacular in our corner room.
Soggiorno di 1 notte a marzo 2024
Risposta di Customer Service, il giorno 12 mar 2024
James, it's great to hear that you enjoyed your corner room and the beautiful city view it provides at Courtyard by Marriott Amarillo Downtown. We truly appreciate your positive Expedia review and hope to see you back soon for another memorable stay.

10/10 Eccellente

Mark

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Very nice place
Soggiorno di 3 notti a febbraio 2024
Risposta di Customer Service, il giorno 28 feb 2024
Mark, it's wonderful to hear you found the Courtyard by Marriott Amarillo Downtown to be a very nice place. We appreciate your kind words and thank you for sharing your experience. We hope to welcome you back in the future.

10/10 Eccellente

Renda

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
I really enjoyed staying at this location. Convenient to everything i needed. Yay Amarillo.
Soggiorno di 1 notte a febbraio 2024
Risposta di Customer Service, il giorno 27 feb 2024
Renda, we're elated to hear you enjoyed your stay at Courtyard by Marriott Amarillo Downtown. Your kind words about our convenient location are much appreciated. It's fantastic you found everything you needed in close proximity. We can't wait for your return visit to Amarillo and our hotel.

10/10 Eccellente

Melanie

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Sunrise
Frint desk hooked us up with a corner room. It was amazing to see the sunrise.
Soggiorno di 2 notti a febbraio 2024
Risposta di Customer Service, il giorno 20 feb 2024
Melanie, thank you for sharing your wonderful experience at Courtyard by Marriott Amarillo Downtown. We're delighted to know that you enjoyed the amazing sunrise from your corner room. Looking forward to your next visit!

10/10 Eccellente

Danaka

Viaggio di coppia
Mi è piaciuto: Pulizia e servizi
This was an amazing hotel!!! Very clean, a great location, and room was very spacious.
Soggiorno di 1 notte a febbraio 2024
Risposta di Customer Service, il giorno 14 feb 2024
Danaka, thank you for your enthusiastic review. We're delighted to hear Courtyard by Marriott Amarillo Downtown met your expectations with its cleanliness, convenient location, and ample accommodations. We can't wait to welcome you back on your next visit.

10/10 Eccellente

Gilbert

Viaggio con la famiglia
Mi è piaciuto: Servizi
Everything was goid
Soggiorno di 2 notti a febbraio 2024
Risposta di Customer Service, il giorno 5 feb 2024
Gilbert, it's wonderful to see you had a positive stay at Courtyard by Marriott Amarillo Downtown. Thanks for the feedback and we're delighted that everything went well. We look forward to welcoming you back to our hotel in the future.

6/10 Soddisfacente

Kimberly

Viaggio di lavoro
Mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Non mi è piaciuto: Comfort della camera
Company president
Room temperature is cold, hot, cold, hot. Air should not blow directly on occupants when heating, cooling. No real Restrarunt, only bistro, Mickey Mouse bar. Misrepresented as full service. Should advise when parking is extra charge.
Soggiorno di 4 notti a gennaio 2024
Risposta di Customer Service, il giorno 28 gen 2024
Kimberly, we appreciate you taking the time to share your experience. It's disheartening to hear about the temperature fluctuations you experienced and we apologize for any discomfort this may have caused. It's also regrettable that our dining options were not up to your expectation, we acknowledge your preference for a full-service restaurant. For future reference, our parking fees are available on our website and we always recommend checking for any additional services you might incur. Thank you for choosing our hotel and we hope you'll give us the opportunity to improve your next stay.

10/10 Eccellente

Collin

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Nice place.
Soggiorno di 1 notte a gennaio 2024
Risposta di Customer Service, il giorno 27 gen 2024
Collin, thanks for your feedback. The team at Courtyard by Marriott Amarillo Downtown are pleased to hear you appreciated your experience with us. We hope to welcome you back soon.

10/10 Eccellente

Marri Jayne

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Always what I expect from Marriott
Quick trip into Amarillo for a wedding. Very cold weather, but the hotel was wonderful and the staff were courteous and accommodating.
Soggiorno di 2 notti a gennaio 2024
Risposta di Customer Service, il giorno 17 gen 2024
Marri Jayne, it's wonderful to hear about your pleasant stay at Courtyard by Marriott Amarillo Downtown during the chilly weather. We're thrilled our team members' courteous and accommodating behavior added to your experience. Looking forward to your next visit, hopefully under more pleasant weather conditions!

10/10 Eccellente

Vikrant

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Soggiorno di 1 notte a dicembre 2023
Risposta di Customer Service, il giorno 13 gen 2024
Vikrant, thank you for the stellar rating! Courtyard by Marriott Amarillo Downtown takes great pride in serving our guests. We're delighted you had a wonderful experience. Looking forward to your next stay with us!

10/10 Eccellente

Vikrant

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Great stoppage while traveling from Texas to New Mexico or Colorado. Clean hotel, will definitely recommend
Soggiorno di 1 notte a dicembre 2023
Risposta di Customer Service, il giorno 13 gen 2024
Vikrant, your positive feedback about Courtyard by Marriott Amarillo Downtown is much appreciated! Thrilled to learn you found our hotel clean and worth recommending. Travel safe and we hope to welcome you back the next time your journeys bring you through Texas.

10/10 Eccellente

Monica

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a dicembre 2023
Risposta di Customer Service, il giorno 4 gen 2024
Thank you for the fantastic rating, Monica!It's outstanding you had such a wonderful experience at Courtyard by Marriott Amarillo Downtown. We care about the satisfaction of our guests. We can't wait to see you again soon!

8/10 Buono

Mathew, Dunbarton

.
Soggiorno di 1 notte a dicembre 2023
Risposta di Customer Service, il giorno 1 gen 2024
Thank you for this lovely rating, Mathew!We're thrilled to know we could provide an enjoyable experience for you. We care about the comfort and satisfaction of our guests so we look forward to hosting you again at Courtyard by Marriott Amarillo Downtown. We'd like to share an even better experience with you soon.

8/10 Buono

dawn

Mi è piaciuto: Pulizia e personale e servizio
Couples Retreat
Interesting hotel in an old refabed building. Nice amenities but extremely pricey. Room was average with the bedding hard and pillows harder. Lots of nearby restauarants within ealking distance.
Soggiorno di 1 notte a dicembre 2023
Risposta di Customer Service, il giorno 1 gen 2024
Dawn, it's a pleasure to read you appreciated the uniqueness of Courtyard by Marriott Amarillo Downtown and its central location. We acknowledge your opinion on the pricing and room comforts, as it helps us continuously refine our services. We promise to consider your feedback regarding the bedding, striving to balance firmness for support and softness for comfort. Thank you for choosing our hotel and sharing your thoughts.

10/10 Eccellente

Andrea

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte a dicembre 2023
Risposta di Customer Service, il giorno 1 gen 2024
Andrea, we're thrilled that you had a wonderful experience at Courtyard by Marriott Amarillo Downtown. Your high rating is very much appreciated, and it motivates us to keep up our high standards. We hope to welcome you back in the future.

4/10 Scarso

Brian

Soggiorno di 1 notte a dicembre 2023
Risposta di Customer Service, il giorno 30 dic 2023
Thanks for the feedback, Brian.It's unfortunate your time with us didn't measure up to the high standards we're accustomed to sharing with our guests. We do hope for the opportunity to share a more positive experience with you soon.

10/10 Eccellente

Aaron

Soggiorno di 1 notte a dicembre 2023
Risposta di Customer Service, il giorno 29 dic 2023
Thank you for the 5/5 rating, Aaron!It's excellent you enjoyed your time at Courtyard by Marriott Amarillo Downtown so much and that we could exceed your expectations. That's what we like to see! We can't wait to share another fantastic experience with you soon.

10/10 Eccellente

Rick

Soggiorno di 1 notte a dicembre 2023
Risposta di Customer Service, il giorno 23 dic 2023
Rick, thank you for choosing Courtyard by Marriott Amarillo Downtown. We're thrilled to hear that your stay met your expectations. We eagerly look forward to hosting you again in the future!

10/10 Eccellente

Chris

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte a dicembre 2023
Risposta di Customer Service, il giorno 23 dic 2023
Chris, it's wonderful to hear that your experience at Courtyard by Marriott Amarillo Downtown met your expectations. We strive to provide an excellent stay for every guest. Should your travels bring you back to Amarillo in the future, we would be honored to host you again. Safe travels until then.

10/10 Eccellente

Adil

Soggiorno di 1 notte a dicembre 2023
Risposta di Customer Service, il giorno 13 gen 2024
Thanks for the outstanding rating, Adil!We're delighted your time at Courtyard by Marriott Amarillo Downtown was so amazing! We strive for excellence. We look forward to hosting you again soon so we can share another fantastic experience with you.

6/10 Soddisfacente

nicola

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, comfort della camera
Soggiorno di 1 notte a dicembre 2023
Risposta di Customer Service, il giorno 18 dic 2023
Thank you for sharing, Nicola.We are disappointed to see that your stay with us did not meet all of your expectations. We strive to provide every guest with an excellent experience. Please let us know if there is anything we can do to accommodate you better.We hope you will come back and visit us again soon for a more positive experience.

10/10 Eccellente

Stoney

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Soggiorno di 1 notte a dicembre 2023
Risposta di Customer Service, il giorno 10 dic 2023
Thank you for taking the time to leave this wonderful rating, Stoney! We hope to see you again soon at Courtyard by Marriott Amarillo Downtown so we can share yet another amazing experience!

10/10 Eccellente

Lee

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
We had a great stay and will stay there again!
Soggiorno di 1 notte a dicembre 2023
Risposta di Customer Service, il giorno 9 dic 2023
Lee, it's fantastic to hear that you enjoyed your stay at the Courtyard by Marriott Amarillo Downtown. We appreciate you sharing your positive experience and are thrilled to hear that you plan on returning. Safe travels until we see you again!

4/10 Scarso

Rachael

Soggiorno di 1 notte a novembre 2023
Risposta di Customer Service, il giorno 6 dic 2023
Rachael, acknowledging your feedback, we regret that your recent experience at our property didn't hit the mark. We strive to ensure guest satisfaction, and your rating indicates that we may need to review our services. We appreciate your input and will use it constructively to better our guests' experiences in the future.

6/10 Soddisfacente

William

Viaggio di lavoro
Mi è piaciuto: Pulizia e personale e servizio
Non mi è piaciuto: Condizioni e dotazioni della struttura
Probably won't stay here again
Stayed here 5 nights. It usually took a minimum of 10 minutes for hot water to get to the bathroom. Lousy selection of tv channels. Just another old building trying to survive. I'll go back to Embassy Suites next year.
Soggiorno di 5 notti a novembre 2023
Risposta di Customer Service, il giorno 6 dic 2023
William, we regret to hear about the wait for hot water and the dissatisfaction regarding our TV channel selection. Our aim is to provide a comfortable and pleasing stay. We appreciate your feedback as it helps us improve our services. We hope for the chance to leave a better impression, should you choose to stay with us in the future.

10/10 Eccellente

Ferdinand J.

Soggiorno di 1 notte a novembre 2023
Risposta di Customer Service, il giorno 29 nov 2023
Ferdinand, thank you for rating Courtyard by Marriott Amarillo Downtown so highly. We're pleased to know your stay with us met your expectations. We value your feedback and look forward to welcoming you back in the future!

6/10 Soddisfacente

Elizabeth

Soggiorno di 2 notti a novembre 2023
Risposta di Customer Service, il giorno 22 nov 2023
Elizabeth, thank you for taking the time to share your rating. Your feedback can help us identify opportunities for improvement. We hope to have the opportunity to serve you better in the future.

2/10 Terribile

Kelsey

Viaggio di lavoro
Non mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Someone was literally murdered right in front of the hotel. A drive by shooting. But they comped the parking after that so thanks I guess. I wouldn’t put my enemy in this hotel. Where should I send my therapy bills after watching a man get shot to death? 0/0 stars. Do not recommend

10/10 Eccellente

SARA, Plano

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte a novembre 2023
Risposta di Customer Service, il giorno 6 nov 2023
Thank you for the 5 out of 5 rating, Sara!We're thrilled to see how much you enjoyed staying at Courtyard by Marriott Amarillo Downtown. We look forward to hosting you again in the near future! Thank you again for sharing.

6/10 Soddisfacente

Allison

Mi è piaciuto: Personale e servizio e condizioni e dotazioni della struttura
Non mi è piaciuto: Pulizia
Soggiorno di 1 notte a ottobre 2023
Risposta di Customer Service, il giorno 31 ott 2023
Thank you for sharing your feedback, Allison!We are happy that you are satisfied with everything. If there's anything we could have done to make your experience with us more enjoyable, please let us know. We look forward to sharing a more positive experience with you soon.

6/10 Soddisfacente

Rakell-Lee

Mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Unfortunately the bed was very uncomfortable, so did not reat well. I was not told about the 12$ day parking fee. The front staff was so busy i could not get a room exchange. Food was not great as well. An expensive stay. A little disappointing.
Soggiorno di 7 notti a ottobre 2023
Risposta di Customer Service, il giorno 21 ott 2023
Rakell-Lee, it's regrettable to hear that your experience didn't meet expectations. We extend our apologies for any discomfort caused by the bed and for any miscommunication about the parking fees. As a bustling hotel, our front desk can indeed become busy at times. However, it's disheartening to know that this impacted your request. We're also sorry to hear that our culinary offerings didn't impress you. Please know that your feedback is invaluable and will be used to make necessary improvements. We hope for a chance to provide you with a more enjoyable stay in the future.

10/10 Eccellente

Bradley

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Good historical building developed into a hotel. Nice clean area. Many eating options even late on a Sunday night
Soggiorno di 1 notte a ottobre 2023
Risposta di Customer Service, il giorno 18 ott 2023
Bradley, thank you for appreciating Courtyard by Marriott Amarillo Downtown's unique blend of history and modernity. It's wonderful to know you found the vicinity neat with plenty of dining choices. We hope to welcome you back in the future.

6/10 Soddisfacente

David

Viaggio con la famiglia
Clean, nice downtown spot, friendly staff. Did not like not having free coffee and bed was one of the worst I’ve tried sleeping on, needs replaced.
Soggiorno di 2 notti a ottobre 2023
Risposta di Customer Service, il giorno 16 ott 2023
David, it's good to hear that you found our location desirable and our team members affable. However, we regret that certain amenities didn't meet your expectations. We appreciate your remarks about the bedding, and please know that we continually strive to ensure the utmost comfort for all our guests. We acknowledge your feedback and hope to have the pleasure of your company again to better serve you.

10/10 Eccellente

Kristina

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
I never have any problems when i rent from courtyard
Soggiorno di 1 notte a ottobre 2023
Risposta di Customer Service, il giorno 10 ott 2023
Kristina, it is wonderful to hear of your consistently great experiences at Courtyard by Marriott Amarillo Downtown. We strive to make every stay seamless and enjoyable. Your continued patronage is most appreciated. It is always our pleasure to accommodate you, and we look forward to many more future visits!

10/10 Eccellente

Viaggiatore verificato

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a ottobre 2023
Risposta di Customer Service, il giorno 6 ott 2023
Courtyard by Marriott Amarillo Downtown is thrilled to know you had a stellar stay! We sincerely appreciate your top rating. We're eager to welcome you back for another fantastic experience in the future.

6/10 Soddisfacente

Jason

Soggiorno di 3 notti a settembre 2023
Risposta di Customer Service, il giorno 24 ott 2023
Jason, thank you for taking the time to leave a rating for us at Courtyard by Marriott Amarillo Downtown. We value feedback from our guests and would appreciate learning more about your experience to help us improve. Please feel free to share any specific insights or suggestions. We hope to better serve you in the future.

10/10 Eccellente

Craig

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 2 notti a settembre 2023
Risposta di Customer Service, il giorno 2 ott 2023
Craig, thank you for your perfect rating of Courtyard by Marriott Amarillo Downtown! It's wonderful to know you had a positive experience with us and we look forward to your next visit! Safe travels!

8/10 Buono

Cameron

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Would have been better if they offered a complimentary breakfast.
Soggiorno di 1 notte a settembre 2023
Risposta di Customer Service, il giorno 26 set 2023
Cameron, we appreciate your feedback about your stay at Courtyard by Marriott Amarillo Downtown. Understanding your wish for an inclusive breakfast, we want to assure you that we're consistently reviewing guest amenities for improvement. Thank you for staying with us and we hope that during your next stay, the overall experience exceeds your expectations.

10/10 Eccellente

Christopher

Soggiorno di 1 notte a settembre 2023
Risposta di Customer Service, il giorno 15 ott 2023
Thanks for the fantastic rating, Christopher!It's outstanding we could exceed your expectations during your stay at Courtyard by Marriott Amarillo Downtown. We're all looking forward to your next stay with us.

10/10 Eccellente

Benjamin

Viaggio di coppia
Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
Great
Soggiorno di 1 notte a settembre 2023
Risposta di Customer Service, il giorno 24 set 2023
Benjamin, thank you for your succinct yet affirmative review. We are thrilled to know that you had a superb experience at Courtyard by Marriott Amarillo Downtown. We continually strive to provide exceptional services to valued guests like you. Looking forward to welcoming you back for another splendid stay.

10/10 Eccellente

Viaggiatore verificato

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Nice place to stay
Property was good, food and drink was also really good. I booked a king but was given 2 queens, but it wasn't a big deal as the room was super spacious and it gave me extra pillows. I needed a late check out and they accommodated it with no issues. I would definitely stay here again.
Soggiorno di 2 notti a settembre 2023
Risposta di Customer Service, il giorno 24 set 2023
It's great to hear that you enjoyed your stay at Courtyard by Marriott Amarillo Downtown. We're pleased to know that our delicious food and drink offerings were appreciated. Despite the initial booking mix-up, we are glad that the spaciousness of the room and extra pillows added to your stay. We always strive to accommodate our guests' needs, like your request for a late checkout. We're looking forward to welcoming you back for another wonderful experience.