It was a good to have an apartment and it was clean and everything worked well in the bathrooms and the kitchen, the view was lovely and it was quiet so nice to have so that the family could stay together, but it was a very strange layout with the bedrooms not having doors and being beds off a corridor which meant no privacy at all very bizarre layout.
The staff were good but short on the ground, usually a wait to sort anything out at reception. The food in the restaurant/cafe on site was excellent and nice places to eat nearby. The lifts were a real problem only 2 and took ages at the best of times then in the morning being taken up by the cleaners for hours and being kept stopped at floors it took more than 20 mins to get up or down and with a pram we didn't have a choice.
Location was good and easy to walk or tram everywhere we needed.
Good but could be so much better with some basic changes.