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Recensioni per Luxury Suites Amsterdam

5 out of 5
Luxury Suites Amsterdam
Oudeschans 75, Amsterdam

Recensioni

9,8

Eccezionale

Valutazione di 10 - Eccellente. 744 su 869 recensioni" "
Valutazione di 8 - Buono. 96 su 869 recensioni" "
Valutazione di 6 - Soddisfacente. 21 su 869 recensioni" "
Valutazione di 4 - Scarso. 4 su 869 recensioni" "
Valutazione di 2 - Terribile. 4 su 869 recensioni" "

9,8/10

Pulizia

9,8/10

Personale e servizio

9,4/10

Servizi

9,6/10

Condizioni e dotazioni della struttura

9,6/10

Ecosostenibilità

Recensioni

6/10 Soddisfacente

Alberto

Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Condizioni e dotazioni della struttura
Unfortunately the hotel had a problem about hot water for two days. It’s not possible in five stars to live in that condition!
Soggiorno di 2 notti a marzo 2024
Risposta di Lotte, Guest Relations, il giorno 2 apr 2024
Dear Alberto,Thank you for taking the time to share your feedback with us. We sincerely apologize for the inconvenience you experienced during your recent stay regarding the issue with hot water. Please rest assured that we take your concerns seriously and are actively working to rectify the situation to prevent any recurrence in the future. We deeply regret that we fell short of meeting your expectations in this regard.Your feedback serves as a valuable reminder for us to continually assess and improve our services to ensure that all guests enjoy a flawless stay. We appreciate your understanding and patience during this time.Once again, we apologize for any inconvenience caused, and we hope to have the opportunity to welcome you back in the future for a much-improved experience.Warm regards,Lotte, Guest Relations

10/10 Eccellente

FABIO

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
ottimo
ottimo tutto
Soggiorno di 3 notti a febbraio 2020
Risposta di Lotte, Guest Relations, il giorno 15 feb 2020
Dear Mr./Mrs. ottimo, Thank you very much for a high rating of our services. We are glad to know that you satisfied with your stay with us. Wishing you a wonderful day and hope to see staying with us soon. With best regards,

8/10 Buono

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
esperienza in generale positiva..a 15 min circa da piazza Dam, è un boutique hotel con poche stanze e solo il servizio di colazione (non c'è ristorante) Personale competente e gentile , ma l'unica vera pecca è il prezzo, troppo costoso. Probabilmente non vale la pena pagare tanto quando la stanza non si usufruisce stando fuori a fare i turisti 12 ore al giorno.
Soggiorno di 3 notti a gennaio 2019
Risposta di Lotte, il giorno 23 gen 2019
Buona sera Traveler, Apprezziamo molto la sua recensione positiva sul nostro hotel e servizi che offriamo. Cerchiamo sempre di offrire un'esperienza di lusso a 5 * per il tempo che trascorrete all'interno dell'hotel, ma se Lei decide di trascorrere la maggior parte del tuo tempo fuori, non possiamo garantire la stessa esperienza anche li ;-) Ancora, molte grazie per la tua recensione positiva ! Lotte Guest Relations

8/10 Buono

Viaggiatore verificato

Soggiorno di 3 notti a dicembre 2018
Risposta di Lotte, il giorno 10 dic 2018
Dear Traveler, Thank you very much for your review. We believe in improving ourselves by listening to our guests We think that there is always room for doing things better. For this reason we would highly appreciate your feedback how we can get 5* the next time you are visiting Amsterdam. Thank you and with kind regards, Lotte Guest Relations

10/10 Eccellente

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 2 notti a novembre 2018
Risposta di Lotte Guest Relations, il giorno 7 dic 2018
Dear Guest('s), Thank you very much for ranking is 5 out of 5 stars! This is highly appreciated. We would like to wish you a wonderful day and hope to welcome you back in the future. Best regards,

8/10 Buono

Elena, Gallarate

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Ottima posizione
L'hotel è molto bello, pulito, camere confortevoli e personale davvero professionale ed educato. Posizione centralissima. Non per famiglie
Soggiorno di 3 notti a settembre 2018
Risposta di Lotte Guest Relations, il giorno 30 apr 2019
Dear Mrs. Elena, Thank you very much for your kind words and the time you took to share them with us. We are thrilled to read that you are satisfied with the suite and our staff. We would like to wish you a lovely day and we hope to welcome you back in the future! Best regards,

10/10 Eccellente

Massimo

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Dear Massimo, Thank you so much for this review. We want to wish you a wonderful day and we hope to welcome you back soon. Lotte Guest Relations

10/10 Eccellente

itali, T

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Ottima soluzione al centro di amsterdam
Bellissima esperienza, ottimo hotel, da ripetere! Tutta la città a due passi!

8/10 Buono

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
struttura ottima
suite enormi e confortevoli, personale gentile, prezzo elevato ma proporzionato alla qualita
Risposta di Wladimir Schrijver, il giorno 4 set 2015
Dear guests, Thank you for your nice review. We really appreaciate your feedback and are very happy to read you enjoyed your stay. Thank you once again and with kind regards, Wladimir Schrijver General Manager

10/10 Eccellente

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Da riprovare.
Ambiente accogliente, camere spaziose e pulite, posizione comoda e tranquilla ad un passo dal centro ma fuori dalla confusione. Hotel aperto da poco con, ovviamente, qualche margine di miglioramento.
Risposta di Wladimir Schrijver, il giorno 4 set 2015
Dear guests, Thank you for your nice review. We always appreciate the feedback of our guests. We are happy to read you enjoyed your stay. SInce we just opened we are really happy with your review. We improve on a daily base. Reviews also help us to know if we are improving in the correct way. Thank you once again and we hope to welcome you back soon. Kind regards, Wladimir Schrijver General Manager

10/10 Eccellente

Robert Kevin, Eastbourne

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
A hotel set in the quieter area of Amsterdam. With all the amenities you may require during your stay. Lovely staff, extremely attentive and knowledgeable. Special thanks to Thomas, Sinead and Emma for all their hard work with making sure our trip was a memorable experience. We wish them well and look forward to visiting again sometime in the future :)
Soggiorno di 4 notti ad aprile 2024
Risposta di Lotte, Guest Relations, il giorno 3 mag 2024
Dear Mr. Robert Kevin,Thank you so much for taking time to share your experience with us. We are delighted to learn that you enjoyed your recent stay at our hotel. We will share your compliments with our team and especially with Thomas, Sinead and Emma.Wishing you a lovely day and hope to see you saying with us soon.With kind regards,Lotte, Guest Relations

10/10 Eccellente

Michael, North Haledon

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The suite we stayed in was huge with beautiful canal view!! Staff was excellent with attention to pleasing customers. Highly recommend!!
Soggiorno di 3 notti ad aprile 2024
Risposta di Lotte, Guest Relations, il giorno 29 apr 2024
Dear Michael,Thank you so much for staying with us and sharing your amazing experience! We are delighted to learn that you had a great time in our suite and especially enjoyed the canal view. We are so glad to hear that our staff gave you such great service and went the extra mile to make sure you were happy. Your recommendation means a great deal to us and we really appreciate it. We hope to see you again soon and look forward to another unforgettable stay! With kindest regards,Lotte, Guest Relations

6/10 Soddisfacente

EMI

Viaggio di coppia
Mi è piaciuto: Pulizia
Non mi è piaciuto: Personale e servizio, servizi, condizioni e dotazioni della struttura
ホテル専用のパーキングが無い。 ホテルでにレストランが無い。 ホテル専用の設備が少なく、 サービスも良くない。 治安は良い。
Soggiorno di 2 notti ad aprile 2024
Risposta di Lotte, Guest Relations, il giorno 26 apr 2024
Dear EMI,Thank you for taking the time to share your feedback with us. We appreciate your input and apologize for any inconvenience you experienced during your stay.We are happy to hear that you found our security measures to be satisfactory and appreciate your recognition in this regard.We understand that the absence of dedicated parking. As you have seen the hotel is situated in the residence area in Amsterdam, which is not suitable for a hotel parking. We have never placed any information regarding own hotel parking, but a Valet Parking only. When you traveling by car we advise to check the parking option before to make a booking. This is valid for restaurant information as well. On all bookings site is clearly mentioned that we serve breakfast only on property. There are plenty restaurants around the hotel area to dinner. Our team is always happy to make a dinner reservation for our guests. Once again, thank you for sharing your feedback and wishing you a lovely day. Warm regards,Lotte, Guest Relations

6/10 Soddisfacente

Luong

Viaggio di coppia
Mi è piaciuto: Pulizia e personale e servizio
Non mi è piaciuto: Servizi
For 3 days we did not have hot water and some period of time there were no water at all due to water spoiler was broken. Some staffs were excellent except there was one day we encouter a service guy at the breaksfast, who was rude toward us but not others.
Soggiorno di 5 notti ad aprile 2024
Risposta di Lotte, Guest Relations, il giorno 18 apr 2024
Dear Luong,Thank you so much your feedback. We really appriciate it.We sincerely apologize for the inconvenience you experienced during your stay with us. We understand the importance of consistent access to hot water and are deeply sorry for the disruption caused by the broken water spoiler. Your feedback regarding the service you received, particularly during breakfast, is concerning as we strive to provide a high standard service. Please be assured that we will address this issue with our team to ensure that all guests are treated with the utmost respect and courtesy at all times. We appreciate your patience and understanding and hope to have the opportunity to welcome you back for a much-improved experience in the future.Wishing you a lovely day!Lotte, Guest Relations

10/10 Eccellente

Mark Allen

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Impeccable service, location and room view. Wife and I were impressed and delighted. Thank you.
Soggiorno di 6 notti a marzo 2024
Risposta di Lotte, Guest Relations, il giorno 1 apr 2024
Dear Mr. Allen,We are delighted to learn that you had such a wonderful experience with us, satisfied with our service, the location of teh hotel, and stunning room view. we will share your complimentas wth our staff. Thank you for choosing to stay with us, and we hope to welcome you back again soon for another fantastic stay!With kind regards,Lotte, Guest Relations

10/10 Eccellente

Judy, Los Gatos

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
It’s a cute quirky hotel with giant rooms and probably the friendliest and the most attentive staff members I’ve seen. I got a room upgrade and they even let me check in several hours early. A shoutout to the gentleman who helped me open my suitcase. Absolutely no hesitation to provide immediate assistance. The area is quiet and lovely. Breakfast was delicious. On the 2nd day, the young lady who waited my table remembered that I only ate a croissant from the bread basket gave me two croissants instead.
Soggiorno di 2 notti a marzo 2024
Risposta di Lotte, Guest Relations, il giorno 30 mar 2024
Dear Judy,Thank you so much for your glowing review! We're thrilled to hear that you enjoyed your stay at our cute and quirky hotel. It's wonderful to hear that you found our staff to be the friendliest and most attentive. We're delighted that you appreciated the room upgrade and our flexibility with early check-in.We're glad to hear that our team member was able to assist you with your suitcase promptly. We're pleased that it made a positive impression on you.It's fantastic to know that you found the area quiet and lovely, and that you enjoyed the delicious breakfast we offer. We're especially touched that our staff member remembered your preference from the previous day and went above and beyond to ensure you had a delightful breakfast experience.Thank you for choosing to stay with us, and we hope to welcome you back soon for another memorable stay!Kind regards,Lotte, Guest Relations

8/10 Buono

Scott

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Wonderful staff. Quiet yet convenient location. Hotel is very nice but the room could use a makeover.
Soggiorno di 6 notti a marzo 2024
Risposta di Lotte, Guest Relations, il giorno 20 mar 2024
Dear Scott,Thank you for your feedback! We're delighted to hear that you found our staff wonderful and enjoyed the quiet yet convenient location of our hotel. We will share your compliments with our staff.We appreciate your comment regarding the room, and we'll certainly take it into consideration as we continuously work to improve our accommodations. Our aim is to ensure that every aspect of your stay meets or exceeds your expectations, and we apologize if the room did not fully meet your needs on this occasion.Wishing you a lovely day and hope to see you staying with us soon.With kind regards,Lotte, Guest Relations

10/10 Eccellente

David

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Excellent all around
Soggiorno di 1 notte a febbraio 2024
Risposta di Lotte, Guest Relations, il giorno 4 mar 2024
Dear David, Thank you very much for your great feedback.We are delighted to learn that you enjoyed your recent stay with us. We will share your compliments with our staff.Wishing you a lovely day and hope to see you staying with us soon.Kind regards,Lotte, Guest Relations

10/10 Eccellente

Julie, warrington

Soggiorno di 1 notte a dicembre 2023
Risposta di Lotte, Guest Relations, il giorno 30 gen 2024
Dear Julie,Thank you so much for your highest rated feedback.We are delighted to learn that you enjoyed your recent stay with us. We will share your beedback with our staff.Wishing you a lovely day!With kind regards,Lotte, Guest Relations

10/10 Eccellente

helen

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
This was our first trip to Amsterdam. We arrived early and the staff all welcomed us with open arms making sure we were comfortable and well taken care of. They suggested a wonderful restaurant for dinner and an evening cruise. Definitely the highlight of our trip and plan to stay again next time for sure!
Soggiorno di 2 notti a dicembre 2023
Risposta di Lotte, Guest Relations, il giorno 30 gen 2024
Dear Helen,Thank you so much for taking the time to share your positive experience with us. We are thrilled to hear that your first trip to Amsterdam was a memorable one, and we are delighted to have been a part of it.It warms our hearts to know that our staff played a role in making your stay enjoyable. We strive to create a welcoming atmosphere, and your kind words about our team are truly appreciated. We are pleased that you felt comfortable and well taken care of during your visit.It's fantastic to hear that the restaurant suggestion and the evening cruise were highlights of your trip. We take pride in recommending experiences that enhance our guests' stay, and we are glad that our suggestions resonated with you.We look forward to hosting you again on your next visit to Amsterdam. Your feedback motivates us to continue providing exceptional service, and we can't wait to welcome you back with open arms.Best regards,Lotte, Guest Relations

10/10 Eccellente

richard

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Highly recommend!
Everyone was wonderful and the room was very comfortable. Highly recommend!
Soggiorno di 3 notti a dicembre 2023
Risposta di Lotte, Guest Relations, il giorno 30 gen 2024
Dear Richard,Thank you so much for taking the time to share your positive experience with us! We are thrilled to hear that you found our team to be wonderful and that you enjoyed a comfortable stay in your room. Your recommendation means a lot to us, and we truly appreciate your kind words. We look forward to welcoming you back in the future and providing you with another exceptional experience.Warm regards,Lotte, Guest Relations

10/10 Eccellente

Susanne

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Totally fabulous
Had a fabulous break here. We were welcomed with a glass of champagne. Wonderful room 412. Super bathroom and toiletries . Felt so relaxing. Fresh flowers in sitting room . Wonderful views over canal. Breakfast was excellent . Friends met us for drinks at the bar. Will definitely be returning.
Soggiorno di 1 notte a ottobre 2023
Risposta di Lotte, Guest Relations, il giorno 16 ott 2023
Dear Susanne,Thank you for taking the time to share your wonderful experience at our hotel and amazing photografs you took. We are delighted to hear that you had a fabulous break with us and that you enjoyed all the aspects of your stay.Starting your visit with a glass of champagne is our way of making you feel special, and we're glad it set a positive tone for your stay. Room 412 is indeed a fantastic choice with its super bathroom, luxurious toiletries, and the relaxing ambiance you described. The fresh flowers in the sitting room add an extra touch of elegance to your stay, and we are thrilled to know that you appreciated the wonderful views over the canal from your room.It's great to hear that you found our breakfast excellent and that you had the opportunity to enjoy drinks at our bar with your friends. We look forward to your return and are excited to host you again in the future.Thank you for choosing our hotel, and please do not hesitate to reach out if you have any special requests for your next visit. We will be more than happy to assist in making your next stay even more memorable.Warm regards,Lotte, Guest Relations

10/10 Eccellente

Sergei, Toronto

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
One of the nicest boutique hotel we ever stayed. Pictures do not do justice. The service is sublime, very thoughtful and supportive. You can't find a better location if you want to be in the midst of everything yet tucked in a quite island. Our suite was extremely spacious, beautifully furnished and had a little kitchenette. We liked the breakfast ad the bar, however the concierge team topped everything. Thank you the team. Simply a gem.
Soggiorno di 4 notti a settembre 2023
Risposta di Lotte, Guest Relations, il giorno 18 set 2023
Dear Sergei,Thank you for taking the time to share your wonderful experience at our boutique hotel. We are thrilled to read such a glowing review!It's fantastic to hear that you found our hotel to be one of the nicest you've ever stayed in, and we're delighted that the pictures didn't do justice to what you experienced. Providing sublime service is our top priority, and we're thrilled that you found our team to be thoughtful and supportive.Our location is indeed one of our standout features, offering the perfect blend of being in the midst of everything while still providing a tranquil island retreat. We're delighted that you enjoyed the spaciousness and the beautiful furnishings of your suite, as well as the convenience of the kitchenette.It's also wonderful to hear that you appreciated our breakfast and bar offerings, but the highest praise goes to our concierge team for topping everything. We'll be sure to pass on your gratitude to them; they take great pride in making every guest's stay special.Thank you once again for your kind words. We consider it a true privilege to have had the opportunity to host you, and we look forward to welcoming you back to our gem of a hotel in the future.Warm regards,Lotte, Guest Relations

10/10 Eccellente

Suat

Soggiorno di 2 notti a settembre 2023
Risposta di Lotte, Guest Relations, il giorno 4 ott 2023
Dear Suat,Thank you so much for your highest rated feedback.We are delighted to learn that you enjoyed your recent stay with us. We will share your compliments with our staff.Wishing you a lovely day and hope to see you staying with us soon.Kind regards,Lotte, Guets Relations

10/10 Eccellente

Arthur

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 7 notti ad agosto 2023
Risposta di Lotte, Guest Relations, il giorno 15 set 2023
Dear Arthur,Thank you so much for your your highest rated feedback.We are delighted to learn that you satisfied with you recent stay with us. We will share your compliments with our team.Wishing you a lovely day and hope to see you staying with us soon.With kind regards, Lotte, Guets Relations

8/10 Buono

Cheryl

Soggiorno di 2 notti ad agosto 2023
Risposta di Lotte, Guest Relations, il giorno 29 ago 2023
Dear Cheryl,Thank you so much for your feedback.We are happy to learn that you satisfied with your recent stay with us. We will share your feedback with our staff.Wishing you a lovely day and hope to see you staying with us soon.With kind regards,Lotte, Guest Relations

10/10 Eccellente

eduardo

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Excellent!
Wonderful stay, perfect attention from all the staff, this hotel doesnt ask anything to the luxury chains of hotels. Perfect stay, thanks for everything!
Soggiorno di 1 notte ad agosto 2023
Risposta di Lotte, Guest Relations, il giorno 29 ago 2023
Dear Eduardo,Thank you so much for your amazing review.We are delighted to learn that you enjoyed your recent stay with us. Certainly, we will share your compliments with our staff.Wishing you a lovely day and hope to see your staying with us soon.With kind regdrs,Lotte, Guest Relations

10/10 Eccellente

Gregory

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Don’t Walk, Run to this gem!!! Perfect!
This place was incredible. I regret not booking a longer term but definitely next time. I was upgraded to a suite overlooking a canal. Beautiful neighborhood, quiet and peaceful, but yet in walking distance to entertainment, food and drinks. SLA was a great recommendation for a healthy food option by the attendant who checked me in. I was able to make full use of my suite, which was very spacious and well designed.
Soggiorno di 1 notte ad agosto 2023
Risposta di Lotte, Guest Relations, il giorno 7 ago 2023
Dear Gregory,Thank you so much for sharing your wonderful experience with us and the photographs you took! We're thrilled to hear that you had an incredible stay at our property. It's fantastic to know that you enjoyed the upgrade to a suite with a canal view – there's something truly magical about waking up to such a picturesque setting.We're delighted that you found our location to be ideal, offering both tranquility and easy access to entertainment, dining, and drinks. It's great to hear that our team member's recommendation of SLA worked out well for you – we always strive to provide our guests with the best options for a memorable culinary experience.Your appreciation of the spaciousness and thoughtful design of the suite warms our hearts. We believe in creating a comfortable and inviting environment for our guests, and we're glad you were able to make the most of it during your stay.We can't wait to welcome you back next time, and we hope your next visit will be even longer so you can fully indulge in all that our property and the neighborhood have to offer. Thank you again for choosing us for your stay, and we look forward to hosting you again soon!With kind regards,Lotte, Guest Relations

10/10 Eccellente

JIAHUA

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Soggiorno di 3 notti a luglio 2023
Risposta di Lotte, Guest Relations, il giorno 22 ago 2023
Dear Jiahua,Thank you very much for your highest rated feedback.We are delighted to learn that you enjoyed your recent stay with us. We will share your compliments with our staff.Wishing you a lovely day and hope to see you staying with s soon.With kind regards,Lotte, Guest Relations

10/10 Eccellente

maureen

Soggiorno di 4 notti a luglio 2023
Risposta di Lotte, Guest Relations, il giorno 25 lug 2023
Dear Maureen,Thank you so much for your highest rated feedback.We are delighted to learn that you enjoyed your recent stay with us. We will share your beedback with our staff.Wishing you a lovely day!With kind regards,Lotte, Guest Relations

10/10 Eccellente

Heidi

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Beautiful Boutique Hotel. Close to everything yet quiet and secluded with great canal views. Super friendly professional staff and wonderful concierge. We will stay again.
Risposta di Lotte Guest Relations, il giorno 17 lug 2023
Dear Heidi,Thank you for your review! We are delighted to hear that you had a wonderful experience at our boutique hotel. Our central location allows for easy access to nearby attractions, while still providing a tranquil and secluded atmosphere with great canal views. We take pride in our friendly and professional staff, including our attentive concierge who is always ready to assist you. We are thrilled to know that you had such a positive stay and we look forward to welcoming you back again in the future.With kindest regards,Lotte, Guest Relations

10/10 Eccellente

Brooke

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Excellent Experience
We had an amazing stay at Luxury Suites Amsterdam. The location is wonderful. The staff couldn't be more helpful. The concierge in particular always made sure we had what we needed. It feels like a boutique hotel with first class service. Couldn't recommend the hotel more!!
Soggiorno di 2 notti a giugno 2023
Risposta di Lotte Guest Relations, il giorno 14 lug 2023
Dear Brooke,Thank you for your feedback and wonerfull photograph you took from the suite window you stayed in! We are thrilled to hear that you had an excellent experience during your stay with us. Our team takes great pride in providing top-notch service to our guests, and it's delightful to know that the staff's helpfulness left a lasting impression on you. We aim to create a boutique hotel atmosphere with personalized attention, and we are glad to hear that you felt the first-class service throughout your stay. We appreciate your recommendation and hope to have the pleasure of welcoming you back in the future.With kind regards,Lotte, Guest Relations

10/10 Eccellente

Kyle

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte a giugno 2023
Risposta di Lotte Guest Relations, il giorno 10 lug 2023
Dear Kyle,Thank you very much for highest rated feedback.We are delighted to learn that that you enjoyed your recent stay with us. We will share your feedback with our staff.Wishing you a lovely day and hope to see you staying with us soon.With kind regards,Lotte, Guest Relations

10/10 Eccellente

David

Viaggio di coppia, Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Best central hotel in Amsterdam
Soggiorno di 2 notti a giugno 2023
Risposta di Lotte, Guest Relations, il giorno 16 giu 2023
Dear David,Thank you very much for your highest rated feedback.We are delighted to learn that you enjoyed your recent stay with us. We will share your feedback with our team.Wishing you a lovely day and hope to see you staying with us soon.With kind regards,Lotte, Guest Rellations

10/10 Eccellente

David

Soggiorno di 2 notti a giugno 2023
Risposta di Lotte, Guest Relations, il giorno 14 giu 2023
Dear David,Thank you so much for your feedback.We are delighted to learn that you satisfied with your recent stay with us. We will share your feedback with our team.Wishing you a lovely day and hope to see you staying with us soon.With kind regards,Lotte, Guest Relations

8/10 Buono

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Excellent service and staff. Very clean and comfortable rooms. Quiet location within 15/20 min walk to most areas. Only disappointment was breakfast is 36 Euros per person. You can choose what you want from the menu, but it would have been nice to have less expensive options inside the hotel. Cafes are a short walk away, but not right outside the door.
Soggiorno di 4 notti a giugno 2023
Risposta di Lotte, Guest Relations, il giorno 13 giu 2023
Dear Valued Guest,Thank you for taking the time to share your feedback regarding your recent stay at our hotel. We are delighted to hear that you enjoyed the excellent service provided by our staff and found our rooms to be clean and comfortable. Your satisfaction is our top priority, and we strive to ensure that every guest has a pleasant and memorable experience.We understand your disappointment regarding the pricing of our breakfast options. While we aim to provide a wide variety of choices to cater to different preferences, we also appreciate your suggestion for more affordable alternatives. We will definitely take this into consideration and evaluate the possibility of offering more budget-friendly options in the future. In the meantime, we apologize for any inconvenience this may have caused.We are glad to hear that our location suited your needs with its quiet surroundings and proximity to various areas of interest. Once again, we thank you for your valuable feedback. Your comments help us to continually improve our services and facilities. We truly appreciate your patronage and hope to have the pleasure of welcoming you back to our hotel in the future.Wishing you a lovely day!Lotte, Guest Relations

10/10 Eccellente

Eric Arthur

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Such an amazing stay with Luxury Suites. The staff is friendly, attentive, knowledgeable and so exceptional. The location is perfect, right on the canal with a quiet street and tons of boats passing by to watch from your Juliet balcony. Away from all the busy tourists by the “dam” yet still walkable to all the good spots. Many of our dining options were an east 10-20 minute walk along with canals and charming streets. Super close local grocery stores to grab some essentials, and liquor stores to pick up a bottle of wine to enjoy with Dutch cheese while watching the canal boats pass by. We loved our stay and definitely will be back. Amsterdam and Luxury Suites are a magical place to vacation. So much to do, taste and see.
Soggiorno di 8 notti a maggio 2023
Risposta di Lotte, Guest Relations, il giorno 10 giu 2023
Dear Eric Arthur,Thank you for choosing Luxury Suites for your recent stay and for taking the time to share your wonderful feedback. We are thrilled to hear that you had an amazing experience with us.Our dedicated staff takes great pride in providing friendly, attentive, and knowledgeable service to ensure that our guests feel exceptional. It is delightful to know that their efforts made a positive impact on your stay.We couldn't agree more about our perfect location right on the canal, offering a tranquil setting and a delightful view of passing boats from the Juliet balcony. Being away from the busy tourist areas, yet still within walking distance to all the popular attractions, is one of the many advantages of staying at our hotel.We are delighted that you found the nearby dining options easily accessible and enjoyable, with charming streets and canals adding to the overall experience. Having local grocery stores and liquor stores in close proximity is indeed convenient for our guests to meet their essential needs and indulge in a relaxing evening by the canal.It warms our hearts to know that you loved your stay and that you plan to return to our magical destination. We look forward to welcoming you back and providing another memorable experience filled with endless possibilities to explore, taste, and enjoy.Thank you once again for your kind words and recommendation. We truly appreciate your feedback and hope to have the pleasure of serving you again in the future.Warm regards,Lotte, Guest Relations

10/10 Eccellente

Peter

Viaggio di coppia
Mi è piaciuto: Personale e servizio e condizioni e dotazioni della struttura
Terrific location. Quiet street but close to everything. Welcoming staff, great service.
Soggiorno di 1 notte a giugno 2023
Risposta di Lotte, Guest Relations, il giorno 11 giu 2023
Dear Peter,Thank you very much for your great review.We are delighted to learn that you enjoyed your recent stay with us, the quite location of the hotel. We will share your compliments with our staff.Wishing you a lovely day and hope to see you staying with us soon.With kind regards,Lotte, Guest Relations

10/10 Eccellente

hind

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Great stay
Arrived early checked in with Emma and thomas. My husband and I stayed for three nights in the hotel. It was one of our best hotel experiences in Europe mainly due to the staff special thanks to Thomas, Emma, and Serine who made our stay and Amsterdam visit. Amazing. We had royal Suites, which is very spacious well-kept, luxurious with Canal view. I love the bathroom specially, due to the layout. bed was super comfortable and rooms were soundproof Location is superior in the Center you are close to everywhere. It is five minutes walk to two different metro stations plus plenty of dining options and grocery shops. The best that you have the hop on hop off station just behind the hotel which is 2 minutes walk. Breakfast makes you feel royale in your castle with very nice holland traditional style dishes as the breakfast welcome set, and innovative high quality a la carte menu and very high standards personalized service. The only side needs improvement i wish they have smart tvs activated with streaming apps like Netflix That shall made it much more home. The split ac was great but we are in june and the weather was awosome cant guarantee it shall be the same through the summer. Checkout with peter who was so nice too and used the hotel transport to the airport which was very comfortable Will defiantly go back again
Breakfast
View
Royal suite
Royal suite
Soggiorno di 3 notti a giugno 2023
Risposta di Lotte, Guest Relations, il giorno 9 giu 2023
Dear Hind,Thank you for taking the time to share your wonderful experience at our hotel. We are thrilled to hear that your stay with us was one of your best hotel experiences in Europe, and we appreciate your kind words about our staff, especially Thomas, Emma, and Serine. We will make sure to pass along your compliments to them.We are delighted that you enjoyed your stay in our Royal Suites and found them spacious, well-kept, and luxurious, with a beautiful canal view. It's great to know that you loved the layout of the bathroom and found the bed super comfortable. We take pride in providing a soundproof environment to ensure a peaceful stay for our guests.We are glad that our central location was convenient for you, with easy access to metro stations, dining options, grocery shops, and the hop-on-hop-off station. It's fantastic to hear that our breakfast made you feel like royalty, with traditional Dutch dishes and an innovative high-quality à la carte menu. We strive to provide personalized service and maintain high standards to enhance our guests' experience.We appreciate your feedback regarding the smart TVs and streaming apps like Netflix. While we currently do not have smart TVs with streaming apps activated, we will certainly take your suggestion into consideration for future improvements. Thank you for bringing it to our attention.We are pleased to know that the air conditioning met your expectations during your stay. While we cannot guarantee the weather throughout the summer, we do our best to provide a comfortable environment for our guests.It's wonderful to hear that Peter provided a nice checkout experience, and our hotel transport to the airport was comfortable for you. We are delighted to learn that you had such a positive experience overall and that you are considering returning to our hotel. We look forward to welcoming you back and providing you with another fantastic stay.With kindest regards,Lotte, Guest Relations

10/10 Eccellente

Nooshin, Laguna Woods

Soggiorno di 2 notti a giugno 2023
Risposta di Lotte, Guest Relations, il giorno 25 giu 2023
Dear Nooshin,Thank you very much for your highest rated feedback.We are delighted to learn that you enjoyed your recent stay with us. We will share your feedback with our team.Wishing you a lovely day and hope to see you staying with us soon.With kind regards,Lotte, Guest Rellations

10/10 Eccellente

Pierre, Plantation

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Very Personalized Attention! Small Hotel BUT Big Service and Friendliness is Amazing!! Incredible Team 11 out of 10
Soggiorno di 3 notti a maggio 2023
Risposta di Lotte, Guest Relations, il giorno 4 giu 2023
Dear Pierre,Thank you very much for your amazing review.We are delighted to learn than you enjoyed your recent stay with us and our services. We will share your compliments with our team.Wishing you a lovely day and hope to see you staying with us soon.With kindest regards,Lotte, Guest Relations

10/10 Eccellente

Gary

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
One of the nicest Boutique Hotels we have stayed in the Breakfast was perhaps the best we have ever had.
Soggiorno di 1 notte a maggio 2023
Risposta di Lotte, Guest Relations, il giorno 27 mag 2023
Dear Gary,Thank you so much for your amazing review.We are delighted to learn that you enjoyed your recent stay with us and our a-la-cart breakfast. We will share your compliments with our team.Wishing you a lovely day and hope to see you staying with us in the future.With kindest regards,Lotte, Guest Relations

10/10 Eccellente

Kelly Ann

Mi è piaciuto: Personale e servizio e condizioni e dotazioni della struttura
Non mi è piaciuto: Pulizia
The hotel was amazing. Giuseppe was incredible as were the rest of the staff. Everything in the room was clean and had everything we needed and more. The city itself is dirty, lots of garbage everywhere but that has nothing to do with the hotel itself. Its on a cute little canal and we had a nice little patio out back. Excellent service within the hotel. Very attentive staff which was nice for this spiiled American.
Soggiorno di 1 notte a maggio 2023
Risposta di Lotte Guest Relations, il giorno 15 mag 2023
Dear Kelly Ann,Thank you so much for your great review and the time you took therefor.We are happy to read that you enjoyed your recent stay with us, the suite you stayed in with a little patio. We will share your compliments with our team and especially with Giuseppe.Wishing you a lovely day and hope to see you staying with us in the future.With best regards,Lotte, Guest Relations.

10/10 Eccellente

Brent

Viaggio di coppia
Mi è piaciuto: Personale e servizio, servizi, condizioni e dotazioni della struttura
I give this property a 10 out of 10. The rooms are large, the property is clean and centrally located. Far and away the best part about this property was the amazing customer service that we received. Every single employee was kind, polite and professional and went out of their way to help us in every imaginable way. I have travelled fairly extensively and I do not believe that I have ever received better customer service.
Soggiorno di 3 notti a maggio 2023
Risposta di Lotte Guest Relations, il giorno 12 mag 2023
Dear Brent,Thank you so much for your amazing review.We are delighted to learn that you enjoyed your recent stay with us, the room you stayed in, cleanliness, location of the hotel and our customer service. We will share your compliments with our staff.Wishing you a lovely day and hope to see you staying with us soon. With kindest regards,Lotte, Guest Relations

10/10 Eccellente

Rachel

Viaggio di gruppo, Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
I have stayed at several hotels throughout Amsterdam and Luxury suites has now become my favorite! The staff is incredible, friendly and accommodating. Kuba was exceptionally wonderful and an absolute delight to see everyday throughout my five night stay. I highly recommend luxury suites to anyone traveling to Amsterdam and I will book there again. I highly recommend a suite overlooking the canal, it is beautiful!
Soggiorno di 5 notti a maggio 2023
Risposta di Lotte Guest Relations, il giorno 8 mag 2023
Dear Mrs. Davis,Thank you so much for your amazing review.We are delighted to learn that you enjoyed your recent stay with us, the suite you stayed in with a stunning canal view. Certainly, we will share your compliments with our team and especially with Kuba.wishing youa lovely day and hope to see you staying with us soon.With kindest regards,Lotte, Guest Relations

10/10 Eccellente

Larry, Greenville

Viaggio con la famiglia
Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
Nice room and very helpful staff.
Soggiorno di 5 notti ad aprile 2023
Risposta di Lotte, Guest Relations, il giorno 30 apr 2023
Dear Larry,Thank you so much for your great feedback.We are happy to learn that you enjoyed your recent stay with us and the room you stayed in. We will share your compliments with our staff.Wising you a lovely day and hope to see you staying with us soon.With kind regards,Lotte, Guest Relations

10/10 Eccellente

Leila, Corona

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The staff were very responsive to client needs
Soggiorno di 4 notti ad aprile 2023
Risposta di Lotte, Guest Relations, il giorno 23 apr 2023
Dear Leila,Thank you so much for your amazing review.We are delighted to learn that you enjoyed your recent stay with us. We will share your compliments with our team.Wishing you a lovely day and hope to see you staying with us soon.With kindest regards,Lotte, Guets Relations

10/10 Eccellente

Jeannine, Airdrie

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Fabulous place, outstanding service, friendly staff, best hotel ever
Soggiorno di 5 notti ad aprile 2023
Risposta di Lotte Guest Relations, il giorno 21 apr 2023
Dear Jeannine,Thank you so much for your amazing review.We are trilled to learn that you enjojed your stay with us and our services. We will share your compliments with our team.Wishing you a lovely day and hope to see you staying with us soon.With kindest regards,Lotte, Guest Relations.

10/10 Eccellente

Salfaraz

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Great service from friendly staff and spacious rooms.
Soggiorno di 4 notti ad aprile 2023
Risposta di Lotte Guest Relations, il giorno 21 apr 2023
Dear Salfaraz,Thank you so much for your great review.We are delighted to learn that you enjojed your stay with us. We will share your compliments with our team.Wishing you a lovely day and hope to see you staying with us soon.With kindest regards,Lotte, Guest Relations.

10/10 Eccellente

Kate

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Brilliant Suites, Excellent Service
I highly recommend Luxury Suites, the staff were incredibly helpful, friendly and hospitable. The Suite was huge, helped by the free upgrade offered. It was super clean and comfy with an excellent standard of decoration too. Breakfast was delicious and plentiful. I would return in a heartbeat.
Bruschetta breakfast, very tasty
View from our room
View from our room
Soggiorno di 3 notti a marzo 2023
Risposta di Lotte, Guest Relations, il giorno 3 mag 2024
Dear Kate,Thank you so much for your great review and the photografhs you took. We are delighted to learn that you enjoyed your recent stay with us, the spaciuos suite you stayed in, cleanliness and comfort. We are also glad that you enjoyed our tasty and plentiful breakfast. We will share your complimentas with our team. Your recommendation means so much to us and we would love to have you back in the future. Thank you again for the kind words and look forward to seeing you again. Wishing you a lovely day!With kind regards, Lotte, Guest Relations