Suite Junior, 1 letto king | Biancheria in cotone egiziano, biancheria da letto ipoallergenica

Recensioni per Swissôtel Amsterdam

4 out of 5
Swissôtel Amsterdam
Damrak 96, Amsterdam

Recensioni

9,0

Meraviglioso

Valutazione di 10 - Eccellente. 619 su 1002 recensioni" "
Valutazione di 8 - Buono. 266 su 1002 recensioni" "
Valutazione di 6 - Soddisfacente. 65 su 1002 recensioni" "
Valutazione di 4 - Scarso. 28 su 1002 recensioni" "
Valutazione di 2 - Terribile. 24 su 1002 recensioni" "

9,2/10

Pulizia

9,2/10

Personale e servizio

8,8/10

Servizi

9,0/10

Condizioni e dotazioni della struttura

8,8/10

Ecosostenibilità

Recensioni

8/10 Buono

antonio

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The hotel respects the Dutch tradition in its particular style. Very welcoming and comfortable, close to all points of cultural interest.
Soggiorno di 3 notti a novembre 2023
Risposta di Wencke Bolsius General Manager, il giorno 10 nov 2023
Dear Sir,It's a real reward to receive such a great review.We are delighted to hear that you appreciated our hotel's unique style and welcoming atmosphere. It's great to know that our central location made it easy for you to explore Amsterdam's cultural points of interest.We are grateful for your kind words about our comfortable rooms and the service provided by our team. We strive to offer personalized service to all our guests, and it's wonderful to know that we were able to meet your expectations.We look forward to welcoming you again. Best regards,Kind RegardsWencke BolsiusGeneral Manager

10/10 Eccellente

Carmine

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Albergo centralissimo e di alto livello. Comodissimo per visitare la città, anche a piedi. Personale gentile e sempre disponibile. In struttura è presente anche una palestra attrezzata. Letto comodo. Gradita la bottiglia d'acqua in omaggio all'arrivo.
Soggiorno di 5 notti a marzo 2023
Risposta di Wencke Bolsius General Manager, il giorno 24 mar 2023
Dear Carmine, Thank you so much for rating Swissôtel Amsterdam with the perfect score and I am very proud to have such an amazing team working at the hotel. I hope that your next visit to our hotel will not take too long! Have a great day. Regards

6/10 Soddisfacente

Alex

Non mi è piaciuto: Pulizia
Soggiorno di 2 notti a novembre 2021
Risposta di Wencke Bolsius General manager, il giorno 9 nov 2021
Dear Alex, Thank you for rating us and hope to welcome you back on your next trip to Amsterdam. Regards,

8/10 Buono

Ramon

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 2 notti ad agosto 2020
Risposta di swissotelamsterdam, il giorno 25 ago 2020
Dear Ramon, Thank you for taking the time to provide us with your feedback. We're glad to see you enjoyed your stay with us. Our team looks forward to welcoming you back soon! Warm regards, The Swissotel Amsterdam Team

10/10 Eccellente

Cristiana

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a febbraio 2020
Risposta di swissotelamsterdam, il giorno 18 feb 2020
Dear Cristiana, We are so pleased by your kind 10 out of 10 rating on Hotels.com! It is always great to take notice of our guests' satisfaction. Thank you for sharing this with us and we all hope to welcome you back again soon! Warm greetings, The Swissotel Amsterdam Team

10/10 Eccellente

Viaggiatore verificato

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Centralissimo, pulito, buona colazione.abbiamo potuto andare in tutte le principali attrazioni a piedi, con piacevolissime passeggiatr
Soggiorno di 4 notti a gennaio 2020
Risposta di swissotelamsterdam, il giorno 9 gen 2020
Dear sir / Madam, It is a true pleasure to read that you have enjoyed your stay with us at Swissotel Amsterdam! We are happy that the central location, good breakfast ans the cleanliness of the hotel was up to your satisfaction. Please know that we are thankful for your feedback as we truly care about out guests. We hope that we will have the pleasure of welcoming you back in the nearby future! Kind regards, The Swissotel Amsterdam Team

10/10 Eccellente

Federico

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
3 notti e 4 giorni in questo splendido hotel in un ottima posizione per poter visitare al meglio la città. Pulizia ottima e servizi ottimi, camere puliti e servizi igienici pure. Che dire grazie a voi per questo bellissimo soggiorno.
Soggiorno di 3 notti a dicembre 2019
Risposta di swissotelamsterdam, il giorno 18 dic 2019
Dear Frederico, We are so happy reading your excellent feedback on your recent stay with us! We always strive to provide our guests with the best possible cleaning and personal service(s) and it is a delight to read that this was being experienced by you! Thank you very much for sharing and we hope to have the pleasure of welcoming you back for another 3 nights in our hotel. Warm greetings, The Swissotel Amsterdam Team

8/10 Buono

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Soggiorno di 3 notti a dicembre 2019
Risposta di swissotelamsterdam, il giorno 11 dic 2019
Dear Sir / Madam, Thank you kindly for providing us with your rating on Expedia.com! We are pleased to take notice of your satisfaction regarding your stay. We hereby thank you for choosing Swissotel Amsterdam and we all hope to welcome you back in the soon future! Kind regards, The Swissotel Amsterdam Team

8/10 Buono

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Soggiorno di 3 notti a novembre 2019
Risposta di swissotelamsterdam, il giorno 3 dic 2019
Dear Sir / Madam, Thank you kindly for sharing your rating with us and other fellow travelers on Expedia.com. We are pleased to read that your stay with us met your expectations. We do hope to have the opportunity of hosting you again for a true 5 star worthy experience. Kind regards, The Swissotel Amsterdam Team

8/10 Buono

Claudio, Roma

Viaggio di coppia
Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
Struttura posizionata in pieno centro a due passi da piazza Dam. Stanza abbastanza spaziosa con letto king, macchina del caffè non collegata alla rete e piena di polvere e sopratutto personale della reception che non parla una parola di italiano.
Soggiorno di 2 notti a novembre 2019
Risposta di swissotelamsterdam, il giorno 2 dic 2019
Dear Claudio, Thank you for sharing your feedback with us. We are all very pleased that you have enjoyed the great, central location and the spacious room we have provided you with. We however regret that you experienced some inconveniences with the Nespresso Coffee Machine and the Front Desk staff due to no-one speaking Italian. We will make sure to share your comments with the team to improve. Thank you for making us aware and we hope to welcome you back. Kind regards, The Swissotel Amsterdam Team

8/10 Buono

Nicolo

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a novembre 2019
Risposta di swissotelamsterdam, il giorno 11 nov 2019
Dear Nicolo, Thank you for your rating on Hotels.com. It is great to see that you have enjoyed your stay with us. Thank you once again and we hope to have the opportunity of welcoming you back to provide you with an experience worth a 10! Kind regards, The Swissotel Amsterdam Team

10/10 Eccellente

anna, milano

Viaggio di lavoro, Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Posizione comoda, bellissima camera con vista sui tetti
Soggiorno di 1 notte a ottobre 2019
Risposta di swissotelamsterdam, il giorno 1 nov 2019
Dear Anna, Thank you for mentioning our convenient location and the nice view from your room! We are always very happy to read that our guests have enjoyed their stay with us. We hope to have the pleasure of welcoming you back! Kind greetings, The staff of Swissotel Amsterdam

10/10 Eccellente

Viaggiatore verificato

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Una volta fatto il cambio camera , e passato ad una junior suite perché la prima era un buco, e per 6 giorni saremmo impazziti non abbiamo avuto problemi ! Personale disponibilissimo , posizione ottima e nel complesso ci tornerei sicuramente !
Soggiorno di 5 notti a luglio 2019
Risposta di swissotelamsterdam, il giorno 5 ago 2019
Dear Sir / Madam, On behalf of the entire Swissotel Amsterdam Team, I thank you for staying with us. We are very much appreciative that you took the time to inform us and other fellow travelers regarding your recent experience with us. It is great to read that you enjoyed our Junior Suite, amazing location and very helpful staff. I will make sure to pass on your feedback to the rest of the team. Thank you once again and we hope to have the opportunity of welcoming you back in the nearby future! Warm regards, Harold Kluit General Manager Swissotel Amsterdam

10/10 Eccellente

Viaggiatore verificato

Viaggio di coppia
Mi è piaciuto: Personale e servizio, servizi, condizioni e dotazioni della struttura
Gradevole hotel confortevole e in posizione ottimale per la visita della città
Soggiorno di 5 notti a luglio 2019
Risposta di swissotelamsterdam, il giorno 22 lug 2019
Dear Sir / Madam, Thank you for describing us as a 'pleasant and comfortable stay in an excellent position' in the city center of beautiful Amsterdam. It is great to read that every single detail of your stay was pleasant; we will make sure to continue this. We hope to have the pleasure of welcoming you back soon! Warm regards, Harold Kluit General Manager Swissotel Amsterdam

8/10 Buono

Viaggiatore verificato

Viaggio con la famiglia
Mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Struttura centrale molto comoda a tutte le attrazioni che offre la città. Stanze spaziose, pulite e silenziose
Soggiorno di 1 notte a maggio 2019
Risposta di swissotelamsterdam, il giorno 17 mag 2019
Dir Sir / Madam, On behalf of the entire Swissotel Amsterdam Team, I thank you for your stay at our hotel and your time to provide us with such nice feedback. We are all very pleased by the fact that you enjoyed our central location and our clean, spacious and quiet rooms. Please know that it was a great pleasure to have you as our guest and we hope you will be visiting us again soon. Warm regards, Harold Kluit General Manager Swissotel Amsterdam

10/10 Eccellente

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Soggiorno di 3 notti a maggio 2019
Risposta di swissotelamsterdam, il giorno 15 mag 2019
Dear Sir / Madam, It is a pleasure to read that you rated your stay at Swissotel Amsterdam as a '5 out of 5' on Expedia.com. One of our top priorities is to make sure that all our guests are having an amazing time and we are pleased that this was in the case for you. Thank you for your rating and we are looking forward to welcome you again soon! Warm regards, Harold Kluit General Manager Swissotel Amsterdam

8/10 Buono

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Soggiorno di 2 notti a maggio 2019
Risposta di swissotelamsterdam, il giorno 7 mag 2019
Dear Sir / Madam, I thank you for taking the time to provide us with a rating regarding your recent stay at Swissotel Amsterdam on Expedia.com. It is a pleasure to read that you have enjoyed your stay with us. Please know that we are always looking for feedback to improve our services and processes. We thank you once again and we hop you will be visiting us again soon! Warm regards, Harold Kluit General Manager Swissotel Amsterdam

8/10 Buono

Viaggiatore verificato

Soggiorno di 4 notti ad aprile 2019
Risposta di swissotelamsterdam, il giorno 2 mag 2019
Dear Sir / Madam, Thank you for your 4 out of 5 rating on Expedia.com! It makes us all very happy that you have enjoyed your stay with us and that you took the time to inform us regarding this. We hope to have the opportunity to welcome you again in the future at Swissotel Amsterdam! Warm regards, Harold Kluit General Manager Swissotel Amsterdam

10/10 Eccellente

Viaggiatore verificato

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Personale cordialissimo, simpatico e sempre disponibile a fornirti informazioni. Struttura con eccelenti confort, ottima camera e pulitissima, colazione eccellente. Per la posizione cosa dire....eccezionale. consigliatissimo
Soggiorno di 2 notti a febbraio 2019
Risposta di swissotelamsterdam, il giorno 25 feb 2019
Dear Sir / Madam, We are honoured by your kind words regarding your recent experience at Swissotel Amsterdam! It is a pleasure to read that you enjoyed our friendly staff, excellent comfort, clean room and great breakfast. We will share the kind feedback with our team! We do hope to welcome you again and that fellow travelers will follow your recommendation. Warm regards, The Swissotel Amsterdam Team

10/10 Eccellente

Viaggiatore verificato

Soggiorno di 2 notti a febbraio 2019
Risposta di swissotelamsterdam, il giorno 5 apr 2019
Dear Sir / Madam, Thank you for taking the time to provide us with feedback. We are pleased by your 5 out of 5 rating on Expedia.com as we always strive for the best possible experience! It is great to read that you enjoyed your stay with us at Swissotel Amsterdam. Thank you once again and we are looking forward to welcome you back. Warm regards, Harold Kluit General Manager Swissotel Amsterdam

10/10 Eccellente

Viaggiatore verificato

Soggiorno di 2 notti a febbraio 2019
Risposta di swissotelamsterdam, il giorno 5 apr 2019
Dear Sir / Madam, Thank you for taking the time to provide us with feedback. We are pleased by your 5 out of 5 rating on Expedia.com as we always strive for the best possible experience! It is great to read that you enjoyed your stay with us at Swissotel Amsterdam. Thank you once again and we are looking forward to welcome you back. Warm regards, Harold Kluit General Manager Swissotel Amsterdam

10/10 Eccellente

Viaggiatore verificato

Soggiorno di 2 notti a febbraio 2019
Risposta di swissotelamsterdam, il giorno 5 apr 2019
Dear Sir / Madam, Thank you for taking the time to provide us with feedback. We are pleased by your 5 out of 5 rating on Expedia.com as we always strive for the best possible experience! It is great to read that you enjoyed your stay with us at Swissotel Amsterdam. Thank you once again and we are looking forward to welcome you back. Warm regards, Harold Kluit General Manager Swissotel Amsterdam

10/10 Eccellente

Viaggiatore verificato

Soggiorno di 2 notti a febbraio 2019
Risposta di swissotelamsterdam, il giorno 5 apr 2019
Dear Sir / Madam, Thank you for taking the time to provide us with feedback. We are pleased by your 5 out of 5 rating on Expedia.com as we always strive for the best possible experience! It is great to read that you enjoyed your stay with us at Swissotel Amsterdam. Thank you once again and we are looking forward to welcome you back. Warm regards, Harold Kluit General Manager Swissotel Amsterdam

10/10 Eccellente

Viaggiatore verificato

Soggiorno di 2 notti a febbraio 2019
Risposta di swissotelamsterdam, il giorno 5 apr 2019
Dear Sir / Madam, Thank you for taking the time to provide us with feedback. We are pleased by your 5 out of 5 rating on Expedia.com as we always strive for the best possible experience! It is great to read that you enjoyed your stay with us at Swissotel Amsterdam. Thank you once again and we are looking forward to welcome you back. Warm regards, Harold Kluit General Manager Swissotel Amsterdam

10/10 Eccellente

Viaggiatore verificato

Soggiorno di 2 notti a febbraio 2019
Risposta di swissotelamsterdam, il giorno 5 apr 2019
Dear Sir / Madam, Thank you for taking the time to provide us with feedback. We are pleased by your 5 out of 5 rating on Expedia.com as we always strive for the best possible experience! It is great to read that you enjoyed your stay with us at Swissotel Amsterdam. Thank you once again and we are looking forward to welcome you back! Warm regards, Harold Kluit General Manager Swissotel Amsterdam

10/10 Eccellente

Viaggiatore verificato

Soggiorno di 2 notti a febbraio 2019
Risposta di swissotelamsterdam, il giorno 5 apr 2019
Dear Sir / Madam, Thank you for taking the time to provide us with feedback! We are pleased by your 5 out of 5 rating on Expedia.com as we always strive for the best possible experience! It is great to read that you enjoyed your stay with us at Swissotel Amsterdam. Thank you once again and we are looking forward to welcome you back. Warm regards, Harold Kluit General Manager Swissotel Amsterdam

10/10 Eccellente

Viaggiatore verificato

Soggiorno di 2 notti a febbraio 2019
Risposta di swissotelamsterdam, il giorno 5 apr 2019
Dear Sir / Madam, Thank you for taking the time to provide us with feedback. We are pleased by your 5 out of 5 rating on Expedia.com as we always strive for the best possible experience! It is great to read that you enjoyed your stay with us at Swissotel Amsterdam. Thank you once again and we are looking forward to welcome you back. Warm regards, Harold Kluit General Manager Swissotel Amsterdam

10/10 Eccellente

Viaggiatore verificato

Soggiorno di 2 notti a febbraio 2019
Risposta di swissotelamsterdam, il giorno 5 apr 2019
Dear Sir / Madam, Thank you for taking the time to provide us with feedback. We are pleased by your 5 out of 5 rating on Expedia.com as we always strive for the best possible experience! It is great to read that you enjoyed your stay with us at Swissotel Amsterdam. Thank you once again and we are looking forward to welcome you back. Warm regards, Harold Kluit General Manager Swissotel Amsterdam

10/10 Eccellente

Viaggiatore verificato

Soggiorno di 2 notti a febbraio 2019
Risposta di swissotelamsterdam, il giorno 5 apr 2019
Dear Sir / Madam, Thank you for taking the time to provide us with feedback. We are pleased by your 5 out of 5 rating on Expedia.com as we always strive for the best possible experience! It is great to read that you enjoyed your stay with us at Swissotel Amsterdam. Thank you once again and we are looking forward to welcome you back. Warm regards, Harold Kluit General Manager Swissotel Amsterdam

10/10 Eccellente

Viaggiatore verificato

Soggiorno di 2 notti a febbraio 2019
Risposta di swissotelamsterdam, il giorno 5 apr 2019
Dear Sir / Madam, Thank you for taking the time to provide us with feedback. We are pleased by your 5 out of 5 rating on Expedia.com as we always strive for the best possible experience! It is great to read that you enjoyed your stay with us at Swissotel Amsterdam. Thank you once again and we are looking forward to welcome you back. Warm regards, Harold Kluit General Manager Swissotel Amsterdam

8/10 Buono

Matteo

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Perfetto per visitare il centro di Amsterdam
Posizione perfetta per visitare il centro di Amsterdam. Hotel confortevole. Non ho provato la colazione
Soggiorno di 1 notte a febbraio 2019
Risposta di swissotelamsterdam, il giorno 22 feb 2019
Dear Matteo, Thank you for your kind words and mentioning our great location and comfort. It is a pleasure to read that you enjoyed your stay with us. We do hope to welcome you back in the future to show you an experience worth a '10'. Warm regards, The Swissotel Amsterdam Team

10/10 Eccellente

Viaggiatore verificato

Mi è piaciuto: Personale e servizio, servizi, condizioni e dotazioni della struttura
Soggiorno di 1 notte a febbraio 2019
Risposta di swissotelamsterdam, il giorno 5 apr 2019
Dear Sir / Madam, Thank you for taking the time to provide us with feedback. We are pleased by your 5 out of 5 rating on Expedia.com as we always strive for the best possible experience! It is great to read that you enjoyed your stay with us at Swissotel Amsterdam. Thank you once again and we are looking forward to welcome you back. Warm regards, Harold Kluit General Manager Swissotel Amsterdam

10/10 Eccellente

William

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Front desk called around and got us an available room even though we got in before check in. Very helpful with recommendations. Very nice hotel, great location and very comfortable room.
Soggiorno di 1 notte ad aprile 2024
Risposta di Wencke Bolsius, General Manager, il giorno 29 apr 2024
Dear William,Thank you very much for this kind review.We are delighted to hear that our team's efforts to accommodate an early check-in enhanced your experience with us. It is our pleasure to provide helpful recommendations to ensure our guests fully enjoy the vibrancy of Amsterdam's city center. Knowing that you appreciated the comfort of your room and the hotel's location is truly rewarding for us.Should your travels bring you back, we invite you to explore even more of what Swissotel Amsterdam has to offer.We look forward to a return visit from you in the future.Best wishes,Wencke Bolsius, General Manager

10/10 Eccellente

John C

Viaggio con la famiglia
Excellent breakfast.
Soggiorno di 5 notti ad aprile 2024
Risposta di Wencke Bolsius, General Manager, il giorno 26 apr 2024
Dear John C,Thank you very much for this kind review.We're glad that you had a pleasant stay and that it lived up to your expectations.It's great to know we were able to help start your day off on the right foot with the wide selection of fresh and tasty options on our breakfast buffet.We look forward to a return visit from you in the future.Best wishes,Wencke Bolsius, General Manager

10/10 Eccellente

Edmond

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The staff went out of their way to help us, even going out in the rain accross the street , twice, to help us with our taxi!
Soggiorno di 2 notti ad aprile 2024
Risposta di Wencke Bolsius, General Manager, il giorno 26 apr 2024
Dear Edmond,Thank you very much for this kind review.We are delighted to hear that we met your expectations; this positive feedback inspires us to continue upholding our high standards.We look forward to a return visit from you in the future.Best wishes,Wencke Bolsius, General Manager

10/10 Eccellente

Stephen

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Loved the bath! 5th stay at hotel - first class every time. thanks
Soggiorno di 4 notti ad aprile 2024

10/10 Eccellente

Alfredo

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Excellent Location, near the most Ansterdam attractions
Soggiorno di 5 notti ad aprile 2024
Risposta di Wencke Bolsius, General Manager, il giorno 23 apr 2024
Dear Alfredo,Thank you very much for this kind review.We are thrilled to know that our central location provided you with the convenience to explore the historic heart of Amsterdam with ease. While we are pleased that you found our service to be exemplary, we recognize your observations regarding room amenities and hotel condition. Please rest assured that we constantly strive to maintain and improve our facilities to ensure a comfortable and enjoyable stay for all our guests. Your commendation on the cleanliness of our rooms is greatly appreciated, as our team works diligently to ensure our high standards are upheld. Thank you once again for choosing Swissotel Amsterdam, and we hope to continue being your preferred choice in the city.We look forward to a return visit from you in the future.Best wishes,Wencke Bolsius, General Manager

10/10 Eccellente

Dianne

Viaggio con la famiglia
Mi è piaciuto: Servizi
Staff was helpful at every turn
Soggiorno di 2 notti ad aprile 2024
Risposta di Wencke Bolsius, General Manager, il giorno 20 apr 2024
Dear Dianne,We'd like to thank you for this positive feedback about your stay in our hotel.It is rewarding to know that you had such a pleasant experience with us.Thank you for appreciating our team's quality service; this will encourage us to continue with our efforts to deliver an excellent experience to all our guests.It would be our pleasure to have you return on another occasion. Kindest regards,Wencke Bolsius, General Manager

10/10 Eccellente

Rita

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
The best location! Excellent staff and the view out our view of Dam Square was amazing!
Soggiorno di 3 notti ad aprile 2024
Risposta di Wencke Bolsius, General Manager, il giorno 17 apr 2024
Dear Rita,Thank you for reviewing your recent experience.It delights us to know that our prime location contributed significantly to the enjoyment of your visit, allowing you the convenience of exploring Amsterdam's historic heart with ease.Our team is overjoyed to receive your commendation for their dedicated service, and we are equally pleased that the views of Dam Square from your room added a touch of wonder to your stay.While we note your neutral sentiment on our room amenities, rest assured that we are committed to providing a comfortable and luxurious experience, reflective of the high standards we uphold at Swissotel Amsterdam.Thank you for your kind words on the cleanliness of our rooms and the overall condition of our hotel. We take great pride in maintaining our property to ensure guests like yourself can enjoy a memorable stay.We all look forward to welcoming you back in the future.Kind regards,Wencke Bolsius, General Manager

10/10 Eccellente

Monika

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Super zentral gelegen, trotzdem ruhig. Sauber und tolles Personal.
Soggiorno di 3 notti ad aprile 2024
Risposta di Wencke Bolsius, General Manager, il giorno 21 apr 2024
Dear Monika,Thank you for your review. We are happy to read that you have enjoyed the tranquility of the hotel despite the business of the city centre. We also really appreciate the positive words about our staff and the cleanliness of your room. Your well-being is important to us and it is nice to hear that we were able to contribute to this.We hope to welcome you back soon!Kind regards,Wencke Bolsius, General Manager

10/10 Eccellente

John

Clean and quiet
Soggiorno di 3 notti ad aprile 2024
Risposta di Wencke Bolsius, General Manager, il giorno 16 apr 2024
Dear John,Thank you kindly for taking the time to leave such a nice review.We are pleased that our standards met your expectations and you had an undisturbed nights rest.We look forward to seeing you again on future occasions.Best regards,Wencke Bolsius, General Manager

6/10 Soddisfacente

Christine

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Pros: -Very clean -Large/modern rooms with wall to wall window and a view of the area -Centralized location -We were able to check in 2 hours early Cons: -Very noisy INSIDE of the hotel. Our room was located off of a random set of stairs that was used by the staff so multiple times per hour, 24 hours per day, the staff would stomp up/down the stairs and slam the very heavy adjacent door as they entered/exited the room, which shook the walls and door to our room. It was impossible to get any quiet time at any hour. -Even though we displayed the "Do Not Disturb" sign, staff still entered the room for some reason, and left a water bottle in an obscure location (we did not ask for water or for any type of service).
Soggiorno di 4 notti ad aprile 2024
Risposta di Wencke Bolsius, General Manager, il giorno 17 apr 2024
Dear Christine,We are delighted to hear that you appreciated the cleanliness of our hotel, the spaciousness and modern amenities of our rooms, the lovely view, and our central location. It is always our aim to provide a comfortable and convenient environment for our guests.However, we regret to hear that you experienced noise disturbances during your stay. Our guest rooms usually offer a peaceful retreat with soundproofing, and it is concerning to know this was not your experience. We also note your comment regarding the staff entry despite the 'Do Not Disturb' sign. Please rest assured, we respect our guests' privacy and this occurrence is certainly not reflective of our standard protocol.We are pleased to have been able to accommodate an early check-in for you, allowing you to start enjoying your stay without delay. Our team strives to provide personalized service and ensuring that your time with us is relaxing and enjoyable from the moment you arrive.We hope to welcome you again.Kind regards,Wencke Bolsius, General Manager

8/10 Buono

Geoffrey

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Great location for getting around Amsterdam
Soggiorno di 4 notti a marzo 2024
Risposta di Wencke Bolsius, General Manager, il giorno 16 apr 2024
Dear Geoffrey,We are delighted to hear that our central location provided a convenient base for your explorations in Amsterdam.We also appreciate your positive remarks regarding the cleanliness of our rooms, the condition of the hotel, and the quality of service you received. Our team strives to maintain high standards in every aspect of our guests' stay, so it is rewarding to know these efforts have resonated with you.The amenities in our rooms, including the comfortable bedding and modern facilities, are designed to offer a relaxing and invigorating environment, and we are glad you enjoyed these features.We look forward to the pleasure of welcoming you back again in the future.Many thanks,Wencke Bolsius, General Manager

10/10 Eccellente

Susan Marie

Viaggio con la famiglia
The hotel staff were amazing from start to finish. Welcoming and helpful. We went with my son and daughter in law to celebrate their 30th. The staff arranged cake, champagne, decorated room and went over and beyond their care. I fell on cobble stones so daily had help with ice packs and the restaurant attached to hotel were amazing too especially you you lad, barman who was so lovely. The staff were simply all amazing the hotel so central too. Perfect!
Soggiorno di 4 notti ad aprile 2024
Risposta di Wencke Bolsius, General Manager, il giorno 16 apr 2024
Dear Susan Marie,Thank you so much for taking the time to leave such a nice review.We are so happy to hear that you and your family felt warmly welcomed and well-cared for during your stay. Your commendations regarding the attentive assistance provided in light of your mishap are greatly valued. Furthermore, we are delighted that the central location of our hotel contributed positively to your stay, making it convenient to explore the vibrant surroundings of Amsterdam.Wishing you all the best and looking forward to your next visit!Kind regards,Wencke Bolsius, General Manager

10/10 Eccellente

Angela

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
An excellent hotel in a really central location. The hotel was immaculate and the staff were very friendly and efficient. I would definitely stay again.
Soggiorno di 3 notti ad aprile 2024
Risposta di Wencke Bolsius, General Manager, il giorno 8 apr 2024
Dear Angela,We are thrilled to hear that our central location contributed positively to your stay, providing easy access to the heart of Amsterdam's historic city center.Your appreciation for the impeccable cleanliness of our hotel and the efficiency of our friendly staff is very encouraging to us all.It is also wonderful to know that the amenities provided in your room met your expectations and enhanced your comfort.Wishing you all the best and looking forward to your next visit,Wencke Bolsius, General Manager

10/10 Eccellente

TAKUYA

Soggiorno di 3 notti a marzo 2024
Risposta di Wencke Bolsius, General Manager, il giorno 8 apr 2024
Dear Takuya,We appreciate that you chose to stay with us and are glad to know your experience was enjoyable.Kind regards,Wencke Bolsius, General Manager

10/10 Eccellente

Richard

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
We just spent 2 weeks in Belgium, Luxembourg and the Netherlands and this was by far the nicest hotel we stayed in. The room was quiet, comfortable and the staff outstanding! We will only stay here the next time we’re in Amsterdam, you should too.
Soggiorno di 1 notte a marzo 2024
Risposta di Wencke Bolsius, General Manager, il giorno 8 apr 2024
Dear Richard,It is heartwarming to read that our hotel stood out as the nicest during your journey through Belgium, Luxembourg, and the Netherlands.Your commendations regarding the quiet and comfortable room, along with the outstanding service provided by our staff, truly resonate with the personalized service we strive to deliver at Swissotel Amsterdam.We are delighted that Swissotel Amsterdam will be your hotel of choice for future visits, and we eagerly look forward to welcoming you back.Kind Regards,Wencke Bolsius, General Manager

10/10 Eccellente

Todd

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Amazing staff!
Soggiorno di 3 notti a marzo 2024
Risposta di Wencke Bolsius, General Manager, il giorno 8 apr 2024
Dear Mr. Todd,We are delighted that your stay was satisfactory and that you appreciated the quality of our services and the cleanliness of your room.It would be a pleasure to receive you again.Regards,Wencke Bolsius, General Manager

10/10 Eccellente

Amy Jayne

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The location of this hotel is incredible, and the reception staff are extremely friendly. They provided a lot of information regarding places to visit in Amsterdam. The room was huge, incredibly clean and comfortable. I would definitely return to this hotel.
Soggiorno di 4 notti a marzo 2024
Risposta di Wencke Bolsius, General Manager, il giorno 8 apr 2024
Dear Ms. Amy,We'd like to thank you for this positive feedback about your stay in our hotel.We are thrilled to hear that our prime location served you well during your stay and contributed positively to your Amsterdam visit.It is especially rewarding to learn that our reception staff were able to enhance your experience with their friendly service and helpful information. Our team takes great pride in delivering personalized service, and your acknowledgment is truly appreciated.The spaciousness, cleanliness, and comfort of your room are aspects we consistently strive to maintain and improve, and it's gratifying to know these efforts resonated with you.It would be a pleasure to welcome you back. Best wishes,Wencke Bolsius, General Manager

10/10 Eccellente

Neil

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Great place to stay in Amsterdam. Ideal location, helpful staff. Definitely recommend.
Soggiorno di 4 notti a marzo 2024
Risposta di Wencke Bolsius, General Manager, il giorno 8 apr 2024
Dear Sir,It's a real reward to receive such a great review.We are delighted to hear that we met your expectations. Our team members always work hard to create a memorable experience for our guests, and feedback like this inspires us to keep up the good work.Furthermore, we are happy that you found our location to be ideal for your needs.We look forward to a return visit from you in the future.Best wishes,Wencke Bolsius, General Manager