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Recensioni per Americas Best Value Inn & Suites Anchorage Airport

2 out of 5

Recensioni

4,4
Valutazione di 10 - Eccellente. 89 su 1014 recensioni" "
Valutazione di 8 - Buono. 97 su 1014 recensioni" "
Valutazione di 6 - Soddisfacente. 144 su 1014 recensioni" "
Valutazione di 4 - Scarso. 221 su 1014 recensioni" "
Valutazione di 2 - Terribile. 463 su 1014 recensioni" "

4,2/10

Pulizia

5,6/10

Personale e servizio

4,4/10

Servizi

3,8/10

Condizioni e dotazioni della struttura

4,6/10

Ecosostenibilità

Recensioni

4/10 Scarso

Terye, Juneau

Mi è piaciuto: Pulizia e personale e servizio
Non mi è piaciuto: Servizi e condizioni e dotazioni della struttura
Basic room, not the size I asked for. Bathroom door couldn’t close all the way. An overhead light was out. I was next to a stairwell and outside door with a lot of noise past 1 am and a drunken party in the room above. Next to McDonalds and across the street from Wendy’s. Bus stop nearby. Airport shuttle leaves hourly.
Soggiorno di 1 notte a maggio 2024

4/10 Scarso

Rose

Non mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The main hotel is in shambles and windows were boarded up. Around back is the temporary hotel, really messy and tiny temporary office. Half of light bulbs were burned out, lots of patches on the walls, balcony door wouldn't lock.
Soggiorno di 1 notte a maggio 2024

2/10 Terribile

Debasmita

Viaggio di coppia
Non mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
I would have given a negative score to this hotel. It is the worst ever hotel I have stayed in my entire life. The staff are rude and indifferent. There is no lift to carry heavy luggage to the upper floors where we stayed. No porter service either. There was no room service nor coffee maker in the room, even though it was listed in the amenities. The beds felt soggy and damp. The room was dirty. The bathroom sink did not drain and despite informing about it to the front desk, they did not take care of it for over 24 hours. The free breakfast was a joke, we preferred eating outside. The parking was shady and very limited to maneuver a compact car even. The stay overall was horrible and the management seemed indifferent about it.
Soggiorno di 2 notti a maggio 2024
Risposta di Manager, il giorno 11 mag 2024
Hello Debasmita,We regret to hear about your disappointment and inconvenience during your recent stay. We strive for exemplary guest experiences and apologize if we fell short of your expectations. Your feedback will be shared with the relevant departments for improvement. Thank you for bringing these concerns to our attention, as we constantly aim to enhance our guests' satisfaction.

2/10 Terribile

Samantha

Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Condizioni e dotazioni della struttura
Soggiorno di 2 notti a maggio 2024
Risposta di Manager, il giorno 11 mag 2024
Hello Samantha,We regret to hear that your experience did not meet your expectations. Please feel free to contact us directly to further discuss your stay and address any concerns you may have. We value your feedback and would like the opportunity to make it right for you.

2/10 Terribile

Ethan

Viaggio di lavoro
Non mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Very nasty
Soggiorno di 1 notte a maggio 2024
Risposta di j, il giorno 9 mag 2024
I am sorry that hotel did not meet your expectations and your feedback helps us to make a better hotel.

10/10 Eccellente

Migdalia

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Location transportation to and from airport plus breakfast at a great price
Soggiorno di 1 notte a maggio 2024
Risposta di Manager, il giorno 7 mag 2024
Hello Migdalia,We are delighted to hear that you appreciated our convenient location, transportation options, and breakfast offerings during your stay. We strive to provide our guests with a seamless experience from start to finish. Should you have any further feedback or requests, please do not hesitate to reach out to us directly.

2/10 Terribile

Jennifer

Viaggio di gruppo
Mi è piaciuto: Pulizia
Non mi è piaciuto: Personale e servizio, servizi, condizioni e dotazioni della struttura
The pictures were completely misleading. This place is beyond run down. The bathroom door wouldnt even close because the hinges were coming off the wall abs door. The door looked as if it had been kicked in and not repaired. Missing covers over outlets. Bare drywall from giant holes in the wall, shoe boxes used to level the table, and what looked to be a bullet hole in the ceiling with a paper towle shoved in it. Also nothing to secure the sliding door so not much stopping somone from easily getting up to the second floor balcony and breaking in. Needless to say we didnt spend the night. I dont think we made it a full hour before we checked into the puffin right next door.
Soggiorno di 1 notte a maggio 2024
Risposta di j, il giorno 5 mag 2024
I am sorry that hotel did not meet your expectations and your feedback helps us to make a better hotel

8/10 Buono

Sean

.
Soggiorno di 3 notti ad aprile 2024
Risposta di j, il giorno 5 mag 2024
Thank you for staying with us and your feedback. Have a nice trip.

2/10 Terribile

Douglas

Viaggio di coppia
Non mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The business burned 2 years ago and it has had no repairs done to the burned area. Discusting dirty, stinks. Should not be open for business. No option to go elsewhere. NEVER AGAIN!
Soggiorno di 1 notte a maggio 2024
Risposta di Manager, il giorno 4 mag 2024
Hello Douglas, We appreciate you sharing your feedback with us. Our team is constantly working to ensure all areas of the hotel meet our guests' standards. Your concerns will be communicated to the management for further review and improvements. Thank you for bringing this to our attention.

4/10 Scarso

Marian

Non mi è piaciuto: Pulizia
Soggiorno di 3 notti ad aprile 2024
Risposta di j, il giorno 1 mag 2024
I am sorry that hotel did not meet your expectations and your feedback help us to make a better hotel.

10/10 Eccellente

Daniel

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Love this
Soggiorno di 1 notte ad aprile 2024
Risposta di j, il giorno 29 apr 2024
Thank you for staying with us and your feedback.

2/10 Terribile

Hazen

Viaggio di lavoro
Non mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The room was covered in dog hair and was extremely dirty, the door had a crack in it so you could hear everything in the halls, sheets were gross too. When I asked about moving rooms the front desk person said they wouldn’t bc the room was thru Expedia and refused to refund. I will never use Expedia again if this is not fully refunded, this was absolutely the worst hotel experience I’ve ever had.
Soggiorno di 2 notti ad aprile 2024
Risposta di j, il giorno 29 apr 2024
I am sorry that happened to you and thank you for your feedback.

6/10 Soddisfacente

joyce

Soggiorno di 1 notte ad aprile 2024
Risposta di Manager, il giorno 23 apr 2024
Hello joyce, We strive for excellence and regret any shortcomings in your stay. Please reach out to us with details of your experience so we can improve. We value your insights and hope to welcome you back for a better stay.

8/10 Buono

joyce

Soggiorno di 1 notte ad aprile 2024
Risposta di j, il giorno 18 apr 2024
Thank you for staying with us and your feedback. Have a nice trip.

2/10 Terribile

Kevin

Viaggio con la famiglia
Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
This was the worse stay ive every been to. The halls smells terrible, lock in the front door was questionable. I close the door without thinking much about it, took a shower, try to get out and the door not opening, had my brother to card shimmey the door open and notice the door was broken amd had to use the bathroom with the door slightly open just to not get stuck in. And the upstairs was loud no body did anything about it. Never coming back here again.
Soggiorno di 1 notte ad aprile 2024
Risposta di Manager, il giorno 15 apr 2024
Hello Kevin, We apologize for any inconvenience you experienced during your stay. Guest feedback helps us improve our services. Please feel free to address your concerns directly with our management team for further assistance. Thank you for sharing your feedback with us.

6/10 Soddisfacente

joyce

Needed but not goven
Soggiorno di 1 notte ad aprile 2024
Risposta di Manager, il giorno 12 apr 2024
Hello joyce, We apologize for any inconvenience you experienced during your stay. Your feedback is invaluable and will be shared with the team for improvement. If there is anything further you would like to discuss, please do not hesitate to reach out to our management team directly. Thank you for bringing this to our attention.

6/10 Soddisfacente

joyce

Viaggio con la famiglia
Handicap people are not supposed to be on the third floor
Soggiorno di 1 notte ad aprile 2024
Risposta di Manager, il giorno 12 apr 2024
Hello joyce, We appreciate your feedback on our accessibility, and we apologize for any inconvenience experienced during your stay. We encourage guests with specific needs to inform us in advance to better assist with room allocation. Your comments will help us improve our services for future guests.

10/10 Eccellente

Billy

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
It was good
Soggiorno di 2 notti ad aprile 2024
Risposta di Manager, il giorno 12 apr 2024
Hello Billy,We are pleased to hear that you had a satisfactory experience at our hotel. If you have any further feedback or suggestions to share, do not hesitate to reach out to us. We appreciate your valuable input and hope to welcome you back in the future.

2/10 Terribile

Mark

Viaggio di gruppo, Viaggio di lavoro
Non mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
I was there went to my room for a couple minutes turned around immediately and left. Did not feel safe!
Risposta di James, il giorno 7 apr 2024
I am sorry to hear that and your feedback helps us to make a better hotel.

2/10 Terribile

Tzvetanka

Viaggio con la famiglia
Non mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The building is in terrible condition after a fire 2 years ago ! It was not mentioned on your page. There is a noise and construction work is ongoing till the evening. There should not be hotel rooms renting in such building. The office is in disarray, dirty and messy and that's where the coffee / tea is served. It is an airport hotel but there is not dedicated luggage room for after check out, we were offered to leave our suitcases in the "office". I think it was safer to leave them in front of the hotel. We were planing to spend a few hours in the city, but rather spent them at the airport. We use Expedia services for more than 20 years and this was the worst experience we ever had with you and any other competitor company.
Soggiorno di 1 notte a marzo 2024
Risposta di James, il giorno 31 mar 2024
I am sorry to hear that one of two buildings burnt down but one building is in operating condition.

8/10 Buono

Crystal

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi
The room was big and spacious, the only issue was the main building was burned down and boarded off which disrupted the travel in the parkinglot (it was bad)
Soggiorno di 1 notte a marzo 2024
Risposta di James, il giorno 25 mar 2024
Thank you for staying with us and your feed back.. Have a nice trip.

10/10 Eccellente

Julian

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Everyone nice and friendly. I highly recommend it.
Soggiorno di 1 notte a febbraio 2024
Risposta di James, il giorno 21 mar 2024
Thank you for staying with us and good feed back. Have a nice trip.

2/10 Terribile

Stuart

Non mi è piaciuto: Personale e servizio, servizi, condizioni e dotazioni della struttura
The building on the ad looks to have burned down and the property in use is old and not well upkept. Reception area was an old room, very dirty and cluttered. While waiting to check in, witnessed the owner and previous patron yelling at each other for 5 minutes. Hallways very loud all all night with people coming and going. Yelling/fighting from rooms above and beside until 4am. Bed was very worn out. Gum on the floor and holes in the celling. No coffee or even a cup provided. No towels in the room. Airport shuttle driver in old beat-up van, did not say much or even confirm who I was. No breakfast provided as advertised.
Risposta di James, il giorno 15 mar 2024
Yes, we have two separate buildings and we are in operating the hotel with 61 units building since 42 units building bunt down.

6/10 Soddisfacente

Payton

Soggiorno di 1 notte a marzo 2024
Risposta di j, il giorno 1 apr 2024
Thank you for staying with us and your feedback.

2/10 Terribile

Devin

Viaggio di gruppo
Non mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
It was the dirtiest place I have ever stayed in. The bathroom door was kicked in and the floors were sticky. Will never go here again.
Soggiorno di 2 notti a febbraio 2024
Risposta di J, il giorno 19 feb 2024
I am sorry that happened to you and your feed back helps us to make a better hotel.

4/10 Scarso

Zachary

Viaggio di coppia
Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
Evidently part of the hotel burned in a fire. The office is a make shift office, all the staff are really nice. The first room we got there was no heat. -17 degrees, so They were great about moving us. Second room the hot water in the shower didn't work and the TV didn't work. We sponge bathed since we only stayed two nights. Price reflected the hotel. Won't stay here again, but the staff were all really nice considering the conditions.
Soggiorno di 2 notti a gennaio 2024
Risposta di J, il giorno 3 feb 2024
I am sorry that happened to you and your feed back helps us to make a better hotel

10/10 Eccellente

Paige

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a gennaio 2024
Risposta di J, il giorno 1 feb 2024
Thank you for staying with us and your review. Have a nice day.

2/10 Terribile

Jules

Viaggio di lavoro
Non mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Beds were filthy and dirty no towels, no toilet paper ceiling falling in people passed out in the hallway should be condemned
Soggiorno di 1 notte a gennaio 2024
Risposta di j, il giorno 28 gen 2024
I am sorry that hotel did not meet your expectation and your feed back helps to make a better hotel.

10/10 Eccellente

Marjorie G

Soggiorno di 2 notti a gennaio 2024
Risposta di James, il giorno 26 gen 2024
Thank you for staying with us and your review. Have a nice trip.

2/10 Terribile

Theodore

Viaggio di gruppo
Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
There was hair and some other type of solids (dirt, small pebbles) all over the bed sheets. I ended up sleeping on top of the comforter with all my clothes on. It was very noisy and you could hear loud tvs and music though the wall. Spend a few extra dollars and go down the road to the Lakefront Hotel.
Soggiorno di 1 notte a gennaio 2024
Risposta di Manager, il giorno 20 gen 2024
Hello Theodore, We apologize for any inconvenience you experienced during your stay. Our housekeeping team takes great care to ensure the cleanliness of our rooms, and we apologize if there were any oversights. We appreciate your feedback regarding the noise, and we will look into implementing further measures to enhance soundproofing. We value your input and hope you will consider staying with us again in the future.

2/10 Terribile

kim

Non mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
Filthy
Soggiorno di 1 notte a gennaio 2024
Risposta di Manager, il giorno 17 gen 2024
Hello kim, We're sorry to hear about your experience. We appreciate your feedback and will share it with our housekeeping team for immediate improvement. Your satisfaction is important to us and we hope to welcome you back in the future for a more enjoyable stay.

2/10 Terribile

Brian

Non mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Soggiorno di 1 notte a gennaio 2024
Risposta di Manager, il giorno 17 gen 2024
Hello Brian, We apologize if your experience with our hotel did not meet your expectations. We would appreciate it if you could reach out to us directly to discuss any specific issues you may have encountered during your stay. We value your feedback and strive to provide the best possible experience for all our guests.

6/10 Soddisfacente

Marie

Soggiorno di 2 notti a gennaio 2024
Risposta di Manager, il giorno 17 gen 2024
Hello Marie, We appreciate you choosing our hotel for your stay. Your satisfaction is important to us, so we encourage you to reach out to us directly with any feedback or concerns you may have had during your stay. We value your input and want to ensure a positive experience for all of our guests.

6/10 Soddisfacente

Jason

Quiet solid room no complaints.
Soggiorno di 10 notti a dicembre 2023
Risposta di Manager, il giorno 13 gen 2024
Hello Jason,Thank you for choosing our hotel for your recent stay! We're delighted to hear that you found your room to be quiet and solid. It's always a pleasure to provide a comfortable experience for our guests. We appreciate your feedback and hope to welcome you back again in the future.

6/10 Soddisfacente

Jessica

Mi è piaciuto: Personale e servizio e condizioni e dotazioni della struttura
Soggiorno di 1 notte a gennaio 2024
Risposta di Manager, il giorno 10 gen 2024
Hello Jessica, We appreciate you choosing our hotel for your recent stay. We would like to hear more about your experience to better understand how we can improve. Please reach out to us directly with any feedback you may have. We hope to have the opportunity to welcome you back in the future for an even better experience.

6/10 Soddisfacente

Park

Soggiorno di 1 notte a dicembre 2023
Risposta di Manager, il giorno 24 dic 2023
Hello Park,We apologize if your stay did not meet your expectations. We would appreciate it if you could kindly reach out to us with any specific concerns or feedback you may have had during your stay. We value your input and would like the opportunity to address any issues. Thank you.

2/10 Terribile

LaDonnia

Non mi è piaciuto: Condizioni e dotazioni della struttura
There were no inside door locks in the room I stayed in . The carpets were stained and smelly.
Soggiorno di 1 notte a dicembre 2023
Risposta di Manager, il giorno 22 dic 2023
Hello LaDonnia, Thank you for sharing your feedback with us. We apologize for any inconvenience caused during your stay. Guest satisfaction is important to us, and we appreciate your observations regarding the inside door locks and carpets. We will ensure that this information is shared with our team for further improvements.

4/10 Scarso

Thomas

Non mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Risposta di Manager, il giorno 7 feb 2024
Hello Thomas, We're sorry to hear that your experience at our hotel didn't meet your expectations. We encourage you to reach out to our hotel directly so that we can address any specific concerns or issues you may have had. We appreciate your feedback and hope to have the opportunity to improve your impression in the future.

2/10 Terribile

Mark, Wasilla

Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
TV didn't work. Heat was poor. Moldy coffee in pot. No coffee. Part of building burnt down. No maid service. Complete failure
Soggiorno di 3 notti a novembre 2023
Risposta di Manager, il giorno 6 dic 2023
Hello Mark, We're sorry to hear about the inconveniences you experienced during your stay. We appreciate your feedback and would like to address your concerns directly. Kindly contact our management team, who will be happy to assist you further. Thank you for bringing these issues to our attention.

2/10 Terribile

Eric

Non mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Soggiorno di 2 notti a novembre 2023
Risposta di Manager, il giorno 17 dic 2023
Hello Eric,We're sorry to hear that your experience at our hotel did not meet your expectations. We would appreciate it if you could reach out to us directly with any specific feedback you may have, so that we can address your concerns and improve our services. We value your opinion and would love the opportunity to make it right.

2/10 Terribile

Jillian

Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte a novembre 2023
Risposta di Manager, il giorno 22 nov 2023
Hello Jillian,Thank you for choosing our hotel for your stay. We appreciate your rating and are glad to have had you as our guest. If you have any specific feedback or suggestions, kindly reach out to us directly so that we can address any concerns. We hope to welcome you back in the future and provide an exceptional experience. Safe travels!

8/10 Buono

Shawn

Mi è piaciuto: Pulizia
Soggiorno di 1 notte a novembre 2023
Risposta di Manager, il giorno 22 nov 2023
Hello Shawn,Thank you for rating our hotel. We apologize if there were any issues during your stay and we encourage you to reach out to us directly with any specific feedback. We greatly value your experience and aim to continually improve our services.

2/10 Terribile

Jerod

Non mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Tv didn't work and no towels, room was dirty. They wouldnt change the room or even gove a towel to take a shower
Soggiorno di 1 notte a novembre 2023
Risposta di Manager, il giorno 14 nov 2023
Hello Jerod, Thank you for sharing your experience with us. We apologize for any inconvenience you faced during your stay. It is important to us that all our guests have a comfortable and pleasant stay. Your feedback will be shared with the relevant departments for immediate improvement. Should you have any further concerns, we recommend contacting our management directly for assistance.

2/10 Terribile

Michael

Non mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Was very dirty
Soggiorno di 1 notte a novembre 2023
Risposta di J, il giorno 11 nov 2023
I am sorry that happed to you and your feed back helps us to make a better hotel.

10/10 Eccellente

Chad

Mi è piaciuto: Pulizia e personale e servizio
Soggiorno di 1 notte ad agosto 2023
Risposta di Manager, il giorno 11 nov 2023
Hello Chad,Thank you for taking the time to leave a positive review of your recent stay at our hotel. We are delighted to hear that you had a great experience. It is our utmost pleasure to provide exceptional service and exceed our guests' expectations. We appreciate your kind words and are grateful for your recommendation. Please let us know if there is anything else we can assist you with.

2/10 Terribile

Opal

Viaggio con la famiglia
Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Horrible place
It was not safe and it was not clean found crack pipe in hallway . People outside all hours of night parting and guess dealing drugs next day police came looking for someone work there harassing a customer thinking he was that person the front is burnt down. It looks nothing like the pictures the front office and the continental breakfast is in a room and it’s got food and cleaning supplies in their desk and everything in there. It was just an awful place.
Soggiorno di 2 notti ad agosto 2023
Risposta di Manager, il giorno 8 nov 2023
Hello Opal,Thank you for sharing your experience with us. We take matters of safety and cleanliness very seriously, and we apologize for any inconvenience caused. Our team strives to maintain a secure and hygienic environment, although unforeseen incidents can occur. We recommend guests reach out to our management team directly to address any concerns or incidents during their stay. Your feedback helps us improve, and we regret any disappointment caused.

2/10 Terribile

Joey

Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a ottobre 2023
Risposta di Manager, il giorno 1 nov 2023
Hello Joey, Thank you for sharing your feedback with us. We appreciate your thoughts and apologize for any inconvenience you may have experienced during your stay. We will take your comments into consideration to improve our services. Should you have any further concerns, please feel free to contact our management.

2/10 Terribile

Casey

Viaggio con animali domestici, Viaggio con famiglia e bambini piccoli, Viaggio di lavoro
Non mi è piaciuto: Servizi e condizioni e dotazioni della struttura
It was by far the worst hotel stay I have ever had the room was absolutely filthy. The doors would not lock when I reported it to the staff they said there was nothing they could do
Soggiorno di 1 notte a ottobre 2023
Risposta di Manager, il giorno 1 nov 2023
Hello Casey, We apologize for the inconvenience you experienced during your stay. We appreciate your feedback and will address the cleanliness issues with our housekeeping team to ensure this does not happen again. Regarding the door lock, we apologize for any inconvenience caused and will investigate this matter further. Thank you for bringing it to our attention.

8/10 Buono

Elaina

Viaggio di gruppo
Mi è piaciuto: Personale e servizio e servizi
Friendly staff - room was equipped with a kitchen / kitchen table- walk in closet and full bathroom. Had a two queen room and one of the beds was in a separate room (like an apartment style. Definitely appreciated it
Soggiorno di 1 notte a ottobre 2023
Risposta di Manager, il giorno 25 ott 2023
Hello Elaina,Thank you for your kind feedback! We're delighted to hear that you enjoyed our friendly staff, well-equipped room, and unique apartment-style layout. We hope to welcome you back soon for another wonderful experience.

2/10 Terribile

Andrew

Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Book elsewhere n Anchorage
The place is disgusting, unclean, and in managed. Homeless people inhabit most of the building and doors take a lot of effort to lock. Floors and furniture were dirty. I found a whole fingernail on the bathroom floor.
Soggiorno di 3 notti a settembre 2023
Risposta di Manager, il giorno 10 ott 2023
Hello Andrew, I sincerely apologize for the conditions of the hotel. We are currently working on fixing these issues. We appreciate your feedback and hope you give us another chance to turn this experience around. Thank you for staying with us and have a great day.