Reception

Recensioni per SpringHill Suites by Marriott Boston/Andover

3 out of 5

Recensioni

8,8

Eccellente

Valutazione di 10 - Eccellente. 563 su 955 recensioni" "
Valutazione di 8 - Buono. 263 su 955 recensioni" "
Valutazione di 6 - Soddisfacente. 77 su 955 recensioni" "
Valutazione di 4 - Scarso. 33 su 955 recensioni" "
Valutazione di 2 - Terribile. 19 su 955 recensioni" "

9,2/10

Pulizia

9,2/10

Personale e servizio

8,8/10

Servizi

9,0/10

Condizioni e dotazioni della struttura

9,0/10

Ecosostenibilità

Recensioni

10/10 Eccellente

Viaggiatore verificato

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Posizione molto tranquilla camere spaziose e moderne. Tv con YouTube e netflix
Soggiorno di 1 notte ad agosto 2019

10/10 Eccellente

Michael

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Really enjoyed the property so far. Everything is clean and looks great. There is also a walking path right nearby.
Soggiorno di 1 notte ad aprile 2024
Risposta di Customer Service, il giorno 12 apr 2024
Michael, it's wonderful to hear that you've had such a positive experience at SpringHill Suites by Marriott Boston Andover. We're thrilled to know you appreciated the cleanliness and aesthetics of our property. The nearby walking path is indeed a favorite feature among our guests. We look forward to the pleasure of having you with us again.

6/10 Soddisfacente

Shayla

Viaggio con la famiglia
Mi è piaciuto: Pulizia e personale e servizio
Non mi è piaciuto: Servizi
We added this stay to our trip because of a winter storm in our area coming in at the original start of our stay in the city. Because my son loves to swim, we booked outside as it was easier to find options with pools. However, this pool was very cold, which was a huge bummer as it was the primary reason for our stay.
Risposta di Customer Service, il giorno 5 apr 2024
Shayla, your feedback is noted and it's unfortunate to hear that your son didn't enjoy the swimming pool as much due to the temperature. It's concerning for us as we strive to ensure all facilities meet our guests' expectations. We'll carefully look into this matter. We hope this experience will not deter you from choosing our hotel for future visits. Thank you for your review.

10/10 Eccellente

Chanel

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Viaje en familia excelente
Soggiorno di 5 notti a marzo 2024
Risposta di Customer Service, il giorno 4 apr 2024
Chanel, en SpringHill Suites by Marriott Boston Andover nos complace saber que su viaje en familia fue excelente. Nos esforzamos por ofrecer experiencias inolvidables y nos alegra que lo hayamos logrado durante su visita. Esperamos darle la bienvenida en su próxima visita.

10/10 Eccellente

Herold

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 3 notti a marzo 2024
Risposta di Customer Service, il giorno 4 apr 2024
Herold, we greatly appreciate your high regard for SpringHill Suites by Marriott Boston Andover. It's uplifting to know our services and amenities met your expectations. We hope to have another opportunity to deliver an even greater experience next time you're in town.

8/10 Buono

Aleksandr

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
We had an amazing stay, clean, coureous staff, great breakfast. Problem #1, signage and directions are awful, making for a difficult time to get to property at night after all day drive. I understand that they have little control because of zoning, etc. Still rough.
Risposta di Customer Service, il giorno 1 apr 2024
Aleksandr, it's great to hear about your positive experience at SpringHill Suites by Marriott Boston Andover. We're pleased you enjoyed our cleanliness, welcoming team members, and delightful breakfast. We do acknowledge the difficulties some guests might face navigating to our property and assure you that we're constantly seeking improvements in any way permissible. Safe travels until your return.

10/10 Eccellente

Diana

Viaggio con la famiglia
Mi è piaciuto: Pulizia e servizi
Room was clean and food was decent. Overall nice place.
Soggiorno di 5 notti a marzo 2024
Risposta di Customer Service, il giorno 31 mar 2024
Diana, it's a pleasure to read that you found your room at SpringHill Suites by Marriott Boston Andover to be immaculate and the food to your liking. Your positive words about the overall atmosphere are truly appreciated. We look forward to your next visit.

2/10 Terribile

Jessica

Mi è piaciuto: Pulizia e personale e servizio
Non mi è piaciuto: Condizioni e dotazioni della struttura
In a trip to Boston, we chose this property as it was conviently located just north of Boston along a major interstate (I-93.) Immediately pulling into the property lot, a pothole full of water and size of a small crater, swallowed my front passenger tire and blew it open. No warning cones near this crater or any other indication that there property was not suitable for driving. As we now have to repair a tire before a 4 hour trip home, you can be assured I’ll never be staying at this property again. I was left in the pouring rain, to change my tire on this pothole ridden property.
Risposta di Customer Service, il giorno 29 mar 2024
Jessica, it's regrettable to hear of the unfortunate incident that occurred in the parking area. Please understand that safety is a primary concern for us and we always endeavor to maintain our premises adequately. Your feedback regarding road conditions around the property is valuable and will be taken into consideration for further improvements. Regrettably, circumstances such as weather can affect these conditions. We are sorry for this inconvenience and hope to have the opportunity to serve you better in the future.

8/10 Buono

Manuel

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Me gusta
Soggiorno di 1 notte a marzo 2024
Risposta di Customer Service, il giorno 29 mar 2024
Manuel, estamos encantados de saber que disfrutó de su estadía en SpringHill Suites by Marriott Boston Andover. Esperamos darle la bienvenida nuevamente en un futuro cercano.

10/10 Eccellente

Dayana

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Muy cómodo y espacioso nos encanto como siempre hemos venido el lugar súper tranquilo y limpio
Soggiorno di 1 notte a marzo 2024
Risposta di Customer Service, il giorno 25 mar 2024
Dayana, es maravilloso saber que disfrutó de su estadía en SpringHill Suites by Marriott Boston Andover. Estamos encantados de que el espacio haya brindado comodidad y de que haya encontrado el ambiente tranquilo y prístino. Apreciamos su lealtad y esperamos tener la oportunidad de darle la bienvenida nuevamente en el futuro.

10/10 Eccellente

solimar

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Todos súper bien
Soggiorno di 1 notte a marzo 2024
Risposta di Customer Service, il giorno 24 mar 2024
Solimar, gracias por compartir su experiencia positiva en SpringHill Suites by Marriott Boston Andover. Apreciamos sus comentarios y esperamos darle la bienvenida pronto.

10/10 Eccellente

Oscar

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Clean, sataff helpful, safe
Soggiorno di 1 notte a marzo 2024
Risposta di Customer Service, il giorno 19 mar 2024
Oscar, your positive words about SpringHill Suites by Marriott Boston Andover are greatly appreciated. It's heartening to know our clean facility and assistive team members contributed to your sense of safety. We're looking forward to your next visit.

10/10 Eccellente

John

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Well kept property
Soggiorno di 2 notti a marzo 2024
Risposta di Customer Service, il giorno 4 mar 2024
John, we're thrilled to hear you appreciated the well-maintained condition of SpringHill Suites by Marriott Boston Andover. Your commendations truly brighten our day. We hope you'll visit us again soon.

10/10 Eccellente

Patricia, Bronx

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Good services
Soggiorno di 3 notti a febbraio 2024
Risposta di Customer Service, il giorno 21 feb 2024
Patricia, thank you for choosing SpringHill Suites by Marriott Boston Andover and sharing your experience. It's a joy to know that our team members were able to provide quality services to your satisfaction. We always aim to make our guests' stay pleasant. Looking forward to welcoming you back soon!

8/10 Buono

Floralba, Bethlehem

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
I like the price!
Soggiorno di 1 notte a febbraio 2024
Risposta di Customer Service, il giorno 20 feb 2024
Floralba, it's fantastic to hear that you found value in your stay at SpringHill Suites by Marriott Boston Andover. Your feedback is appreciated and we look forward to your return visit.

10/10 Eccellente

Roger

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte a febbraio 2024
Risposta di Customer Service, il giorno 7 feb 2024
Roger, thank you for your excellent rating! We're delighted to know you enjoyed your stay at SpringHill Suites by Marriott Boston Andover. It would be our pleasure to have you back for another exceptional visit.

10/10 Eccellente

MIGUEL

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Great stay no issues at all. Clean clean
Soggiorno di 2 notti a gennaio 2024
Risposta di Customer Service, il giorno 30 gen 2024
Miguel, it's wonderful to hear you had a great stay at SpringHill Suites by Marriott Boston Andover. We're thrilled you enjoyed the cleanliness that we pride ourselves on. We can't wait to welcome you back in the future.

10/10 Eccellente

brian

Soggiorno di 1 notte a dicembre 2023
Risposta di Customer Service, il giorno 29 gen 2024
Thanks for the outstanding rating, Brian!We're delighted your time at SpringHill Suites by Marriott Boston Andover was so amazing! We strive for excellence. We look forward to hosting you again soon so we can share another fantastic experience with you.

10/10 Eccellente

Santos

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Soggiorno di 3 notti a dicembre 2023
Risposta di Customer Service, il giorno 24 gen 2024
Santos, it's wonderful to hear you had a positive experience at SpringHill Suites by Marriott Boston Andover. We're so glad our hotel met your expectations and we can't wait to welcome you back for another great stay. Until then, safe travels!

10/10 Eccellente

Jeniffer

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Soggiorno di 1 notte a gennaio 2024
Risposta di Customer Service, il giorno 13 gen 2024
Thanks, Jeniffer! It's outstanding your time at SpringHill Suites by Marriott Boston Andover was fantastic. We can't wait until your next visit!

10/10 Eccellente

Jill

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
All was good
Soggiorno di 1 notte a dicembre 2023
Risposta di Customer Service, il giorno 13 gen 2024
Jill, thank you for sharing your positive experience at SpringHill Suites by Marriott Boston Andover. It's great to hear that your stay with us met your expectations. We look forward to welcoming you back in the future.

4/10 Scarso

Victor

Mi è piaciuto: Pulizia e personale e servizio
Non mi è piaciuto: Condizioni e dotazioni della struttura
Crappy
The good: the rooms are big and spacious, the staff is nice, and everything is pretty clean. The bad: this hotel must be made out of tissue paper, because we could hear everything going on, including the outrageous noise made by people walking around in the room above us. The floors literally shook like a dining room cabinet, and it sounded like a constant earthquake was vibrating through the building. Not to mention having to hear everyone's "personal" lives. We slept about 3 hours in total.
Soggiorno di 1 notte a dicembre 2023
Risposta di Customer Service, il giorno 4 gen 2024
Victor, thank you for your feedback about your stay. It's great to see that you found our accommodations roomy and appreciated our team's dedication to cleanliness and customer service. However, we regret that noise disturbances affected your comfort and led to a less than ideal sleep experience. We encourage guests to let our team members know about any issues during their stay so that necessary measures can be taken to ensure comfort and peace of mind. We hope to have another opportunity to provide a more serene and enjoyable stay for you in the future.

10/10 Eccellente

Saundra

Soggiorno di 7 notti a dicembre 2023
Risposta di Customer Service, il giorno 1 feb 2024
Saundra, thank you for taking the time to rate SpringHill Suites by Marriott Boston Andover. We're glad to see you had a noteworthy stay! We look forward to welcoming you back in the future.

10/10 Eccellente

Ai

Soggiorno di 1 notte a dicembre 2023
Risposta di Customer Service, il giorno 22 dic 2023
Ai, thank you for choosing SpringHill Suites by Marriott Boston Andover and leaving your feedback. We're delighted that your stay was satisfactory. It's always a pleasure providing a great experience for our guests. Looking forward to welcoming you back in the future!

10/10 Eccellente

Emily

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte a dicembre 2023
Risposta di Customer Service, il giorno 13 dic 2023
Emily, it's delightful to hear you had such an enjoyable experience at SpringHill Suites by Marriott Boston Andover. We thank you for choosing our hotel. Can't wait to serve you again during your next visit.

8/10 Buono

john

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Good
Soggiorno di 5 notti a novembre 2023
Risposta di Customer Service, il giorno 29 nov 2023
John, it's great to hear that you had a good experience at the SpringHill Suites by Marriott Boston Andover. We are happy you chose us for your stay and hope to see you again soon.

10/10 Eccellente

Wilnelia

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Muy buena
Soggiorno di 4 notti a novembre 2023
Risposta di Customer Service, il giorno 29 nov 2023
Wilnelia, gracias por tus comentarios. Estamos encantados de saber que tuvo una excelente experiencia en SpringHill Suites by Marriott Boston Andover. Nos esforzamos por brindar el mejor servicio a nuestros huéspedes y sus palabras son muy alentadoras. Esperamos darle la bienvenida pronto.

8/10 Buono

Benjamin

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte a novembre 2023
Risposta di Customer Service, il giorno 24 nov 2023
Benjamin, thank you for choosing to stay at SpringHill Suites by Marriott Boston Andover and leaving a rating. We're glad to know we were able to meet your expectations to some extent. Remember, we're always here to provide an even more enjoyable stay next time.

10/10 Eccellente

Dagnabis

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Amazing friendly place to stay
It was great we had a late check in due ti our flight delay and the front desk staff got us checked in quickly with no extra fees.
Soggiorno di 2 notti a novembre 2023
Risposta di Customer Service, il giorno 21 nov 2023
Dagnabis, we're thrilled to read your review of SpringHill Suites by Marriott Boston Andover. It's heartening to hear that our front desk colleagues were able to assist your late check-in efficiently, ensuring a smooth process despite the flight delay. We value your business and hope to serve you once again in the future.

10/10 Eccellente

NELSON

Soggiorno di 1 notte a novembre 2023
Risposta di Customer Service, il giorno 10 dic 2023
Thank you for the amazing rating, Nelson!We are very pleased to hear about the excellent stay we were able to share with you! It is always our highest priority to provide a satisfying experience for all of our guests. We hope you plan on staying at SpringHill Suites by Marriott Boston Andover soon!Thanks again for leaving your feedback!

10/10 Eccellente

nikita

Soggiorno di 5 notti a novembre 2023
Risposta di Customer Service, il giorno 8 dic 2023
Nikita, thank you for your rating! Your positive evaluation indicates that you enjoyed your stay at SpringHill Suites by Marriott Boston Andover. We're thrilled you had such a memorable experience and look forward to welcoming you back in the future.

10/10 Eccellente

Esteban

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Excellent thanks 👍👍
Soggiorno di 1 notte a novembre 2023
Risposta di Customer Service, il giorno 11 nov 2023
Esteban, we're thrilled to know your stay at SpringHill Suites by Marriott Boston Andover surpassed your expectations. We thank you for your kind words and hope to welcome you back soon.

10/10 Eccellente

Ye

Soggiorno di 1 notte a novembre 2023
Risposta di Customer Service, il giorno 29 nov 2023
Thanks for the amazing rating, Ye!We care deeply about the happiness and satisfaction of our guests. We can't wait to see you again soon for another outstanding experience at SpringHill Suites by Marriott Boston Andover!

10/10 Eccellente

Jeremy

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The large room was really nice and comfortable. The breakfast was really good, too, with a nice selection, including make-your-own waffles and oatmeal with an array of toppings. Will stay again!
Soggiorno di 2 notti a novembre 2023
Risposta di Customer Service, il giorno 6 nov 2023
Jeremy, it's delightful to hear that you enjoyed the spacious comfort of your room at SpringHill Suites by Marriott Boston Andover. Your mention of our breakfast and particularly the make-your-own waffles and oatmeal is appreciated. We're already looking forward to your return visit!

6/10 Soddisfacente

joan, Westford

Viaggio di coppia
Mi è piaciuto: Pulizia e personale e servizio
Non mi è piaciuto: Servizi
They shouldn’t advertise room as a “suite”. In reality it is a long room with mini fridge and tiny coffee maker and couch at end. The design of the space is terrible. Only 2 drawers in which to put clothes. No shelves or storage space in bathroom or “kitchenette”. A typical hotel room is easier to stay in than this. At least in a typical room you can unpack your clothes and toiletries, and feel more comfortable.
Soggiorno di 4 notti a ottobre 2023
Risposta di Customer Service, il giorno 6 nov 2023
Joan, your feedback is appreciated. It appears you found the layout of our rooms less accommodating than anticipated, particularly concerning storage areas. We strive for all guests to find comfort in our room design and we regret that this wasn't the experience for you. We are taking your comments into account as we evaluate future improvements. Thank you for staying with us and for taking the time to express your thoughts. We hope for the opportunity to better serve you in the future.

10/10 Eccellente

Stephanie

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Everything was more than what I expected.
Soggiorno di 4 notti a ottobre 2023
Risposta di Customer Service, il giorno 2 nov 2023
Thank you for sharing your perfect rating with us, Stephanie!It's wonderful to see how much you appreciated your time at SpringHill Suites by Marriott Boston Andover! We want everyone to feel right at home at SpringHill Suites by Marriott Boston Andover. Being able to create a feeling of home is exactly what we aim to do!We look forward to sharing another amazing experience with you soon!

10/10 Eccellente

Veronica

Viaggio di gruppo, Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Clean and quiet
Soggiorno di 1 notte a ottobre 2023
Risposta di Customer Service, il giorno 26 ott 2023
Veronica, we thank you for recognizing the cleanliness and tranquility of SpringHill Suites by Marriott Boston Andover. Ensuring a serene and spotless environment is a significant part of our commitment. We'd love to welcome you back in the future for another comfortable stay.

10/10 Eccellente

Carolina, LYNWOOD

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The staff was great! We enjoyed the option of continental breakfast. The room was big enought for my family of 5. Although we did not use the pool, the indoor pool was a nice option.
Soggiorno di 7 notti a ottobre 2023
Risposta di Customer Service, il giorno 24 ott 2023
Carolina, thank you for your fantastic feedback about SpringHill Suites by Marriott Boston Andover. Our team members are thrilled to know they made your stay enjoyable. It appears the size of our rooms and the availability of our indoor pool enhanced your family's experience. Remember, next time the pool is waiting for you and your family for some fun time. We're glad you appreciated our continental breakfast as well, ensuring you start your days right. Looking forward to welcoming you and your wonderful family again!

10/10 Eccellente

Krishnan

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte a ottobre 2023
Risposta di Customer Service, il giorno 25 ott 2023
Krishnan, thank you for your top rating of SpringHill Suites by Marriott Boston Andover. We're pleased you enjoyed your stay with us and we hope to welcome you back in the near future!

2/10 Terribile

Sarah

Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 4 notti a ottobre 2023
Risposta di Customer Service, il giorno 24 ott 2023
Sarah, it seems your recent visit didn't meet your expectations and for that, we'd like to extend our sincerest apologies. We'd greatly appreciate the opportunity to understand the specifics of your experience to ensure improvements for all our future guests. Your feedback is invaluable, and we humbly request more details if you feel inclined to share via our contact channels. Thank you.

10/10 Eccellente

robert

Soggiorno di 2 notti a ottobre 2023
Risposta di Customer Service, il giorno 10 nov 2023
Robert, it's fantastic to see your top rating for the SpringHill Suites by Marriott Boston Andover. We genuinely appreciate it and hope to have you back again in the future. Thank you!

10/10 Eccellente

Ann Marie

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a ottobre 2023
Risposta di Customer Service, il giorno 17 ott 2023
Thanks for the perfect rating, Ann! We can't wait to see you again soon for another amazing experience at SpringHill Suites by Marriott Boston Andover. Have a great day!

10/10 Eccellente

Shebania

Clean
Soggiorno di 2 notti a ottobre 2023
Risposta di Customer Service, il giorno 18 ott 2023
Thanks for the wonderful review, Shebania!We're thrilled you had such a fantastic stay at SpringHill Suites by Marriott Boston Andover! It's excellent your room was refreshed properly and that you appreciated our comfortable and clean facilities. We strive for excellence and your praise lets us know we're doing our job!We look forward to seeing you again soon for another fantastic experience. Thank you again for sharing your feedback!

10/10 Eccellente

Sigfredo

Soggiorno di 3 notti a ottobre 2023
Risposta di Customer Service, il giorno 5 nov 2023
Thank you for this excellent rating, Sigfredo!We're always working hard to provide a high-quality experience for all of our guests so It's wonderful to hear that you had such an enjoyable stay at SpringHill Suites by Marriott Boston Andover! We'd love to host you again someday for yet another unforgettable visit.

10/10 Eccellente

David

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
I did not like the room next to the side entrance on the first floor. And the room doors are very loud and you hear them slamming all night long.
Soggiorno di 2 notti a ottobre 2023
Risposta di Customer Service, il giorno 17 ott 2023
David, it's regrettable that aspects of your accommodation did not live up to your expectations. Your concern about noise, including sound from the adjacent entrance and doors, is noted and certainly something we're mindful of. We take customer feedback seriously and will relay your thoughts to relevant departments in a bid to create a more serene environment for our guests. Thank you for sharing, and we hope to have the opportunity to serve you better in the future.

10/10 Eccellente

Brandon, Tustin

Soggiorno di 1 notte a ottobre 2023
Risposta di Customer Service, il giorno 16 ott 2023
Thanks for sharing this perfect rating, Brandon!We're thrilled to hear you enjoyed your stay at SpringHill Suites by Marriott Boston Andover! It's our pleasure to accommodate you to the fullest extent. After all, your happiness is our top priority! We're already looking forward to your next visit!

10/10 Eccellente

Theresa

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Consistent
Consistency is what I like about Marriott hotels. This one was typical of SpringHill Suites. Beds were comfortable, room clean and amenities were very nice. We enjoyed the breakfast. I like the space available in the room. This hotel is very close to major roads and access to shopping and tourist areas. We hiked and found the area has wonderful trails.
Soggiorno di 2 notti a ottobre 2023
Risposta di Customer Service, il giorno 15 ott 2023
Thank you for the excellent review, Theresa!It's lovely you had such a pleasant experience at SpringHill Suites by Marriott Boston Andover! We strive to offer top-notch service and comfort for all of our guests. We're happy you appreciated our clean accommodations so much. Our team takes great care to properly refresh all rooms and your praise lets us know we're succeeding!We look forward to hosting you again soon for another amazing experience!

10/10 Eccellente

Kirsten

Soggiorno di 1 notte a ottobre 2023
Risposta di Customer Service, il giorno 3 nov 2023
Kirsten, we're thrilled to see your excellent rating for SpringHill Suites by Marriott Boston Andover. We truly appreciate your feedback and are pleased to know that your stay with us was a great one. Looking forward to welcoming you back in the future. Safe travels!

10/10 Eccellente

Emily

Mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
The layout in the rooms were very nice
Soggiorno di 1 notte a ottobre 2023
Risposta di Customer Service, il giorno 13 ott 2023
Emily, thank you for sharing your positive experience at SpringHill Suites by Marriott Boston Andover. We're thrilled to hear you appreciated the room layout. It's our pleasure to make sure our guests feel comfortable during their stay. We look forward to seeing you again on your next trip.

10/10 Eccellente

Robert

Soggiorno di 1 notte a ottobre 2023
Risposta di Customer Service, il giorno 30 ott 2023
Thanks for the fantastic rating, Robert!It's outstanding we could exceed your expectations during your stay at SpringHill Suites by Marriott Boston Andover. We're all looking forward to your next stay with us.