Guest house a Antigua Guatemala

“Lindo hotel, buena atención, habitación limpia y cómoda. El administrador muy atento y flexible. ”

“Muy bien ”

“Conveniente ”

“Quiet ,clean safe pleasant.”

“We had quite mixed feelings about our stay here. First of all the fact that you can only check in between 14 and 18 didn’t say in our confirmation email. I can see that it says in the app but it’s not stated everywhere. We arrived at 20.30 after we had to spend some time at the airport filing reports for lost luggage. The place is kind of secret without any signs or anything. We asked around in the neighborhood about where it was but nobody had heard about it. After trying three different...

“Casa de Don Moncho refused to allow us to check in because our bus from Managua arrived late. They left us stranded late at night without a room. I've lodged a complaint with INGUAT (the Guatemalan tourism department) and learned that this hotel IS NOT A LICENSED HOTEL and DOES NOT HAVE THE PERMITS TO OPERATE AS A HOTEL IN ANTIGUA. Now the hotel is keeping my money instead of reimbursing me for the 14 nights they denied me. Tip- there are LOTS of hotels in Antigua, find another one.”

“This quaint hotel is conveniently located within a 5 - 10 minute walking distance to Central Park, La Merced, El Arco de Santa Catalina and plenty of good restaurants. The staff is friendly, attentive and helpful with directions and general questions. The common areas such as the kitchen, patio and main floor restroom are kept very clean. Second floor passageway has an extraordinary view of el Volcan de Agua. Shout out to Roxana and Cesar who manage the front desk. They're communcative and...

“No respetan las reservaciones hechas en la aplicación ”

“Mal, el hotel ya no existia desde hace dos meses.”

“We arrived on the day of our booking and the manager of the hotel told us that they don't work with Expedia. I had a text and email confirmation of our booking and he told us that does not matter. He told us his hostel was completely full and did not care to help us at all. They also advertise as having free parking, and when we arrived he told us the hostel does not provide parking. Very bad customer service, completely unorganized and not helpful.”

“Es una estafa el Hotel ya no existe y no me han devuelto el Dinero tengan cuidado con esta pagina”

“El hostal no existe!!!”

“Nos encanta!!”

“Poor”

“Renee the Hotel Staff was very helpful and friendly. Provided drinking water, got us a fan. Told us places to see and have dinner. ”