Tutte le recensioni mostrate sono state scritte da ospiti che hanno effettivamente soggiornato nella struttura. Solo i viaggiatori che hanno prenotato un soggiorno con noi possono inviare una recensione. Verifichiamo le recensioni seguendo le nostre linee guida e le pubblichiamo tutte, positive e negative.Maggiori informazioniApertura in un’altra finestra
Valutazione di 10 - Eccellente. 52 su 674 recensioni" "
10 - Eccellente
52
Valutazione di 8 - Buono. 65 su 674 recensioni" "
8 - Buono
65
Valutazione di 6 - Soddisfacente. 103 su 674 recensioni" "
6 - Soddisfacente
103
Valutazione di 4 - Scarso. 128 su 674 recensioni" "
4 - Scarso
128
Valutazione di 2 - Terribile. 326 su 674 recensioni" "
2 - Terribile
326
4,2/10
Pulizia
5,4/10
Personale e servizio
3,4/10
Servizi
3,8/10
Condizioni e dotazioni della struttura
4,0/10
Ecosostenibilità
Recensioni
6/10 Soddisfacente
Marco
5 gen 2024
Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Hotel molto sporco (schifoso praticamente). La receptionis maleducata. La colazione pari a zero. Ho chiesto se ci fosse qualcosa da mangiare e la receptionist mi ha risposto male che se volevo dovevo mangiare una fetta bassa di ciambella confezionata. Ho replicato che non è modo quello di gestire un hotel e lei per non sentirmi diceva a voce alta si si si. Il tutto inaccettabile
Marco
Soggiorno di 1 notte a dicembre 2023
Risposta di Manager, il giorno 10 gen 2024
Hello Marco,We apologize for any inconvenience you may have experienced during your stay. We take cleanliness very seriously and will address your concerns with our housekeeping team. Our staff strives to provide exceptional service, so we apologize if any staff member's behavior was not up to our standards. Regarding the breakfast options, we appreciate your feedback and will take it into consideration for future improvements. Thank you for bringing these issues to our attention.
2/10 Terribile
Viaggiatore verificato
Viaggio di lavoro
30 mar 2019
Non mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
Sporco letti orribili sconsigliato nel modo più assoluto
Viaggiatore verificato
Soggiorno di 1 notte a marzo 2019
Risposta di Manager, il giorno 31 mar 2019
We appreciate the time you've taken to rate your stay. Thank you for your feedback regarding our hotel. We strive to do our very best with accommodating each and every one of our guests. We hope to see you again soon and to impress you with our continued improvements.
8/10 Buono
Mirco
14 mag 2018
Mi è piaciuto: Pulizia e comfort della camera
Mirco
Soggiorno di 1 notte a maggio 2018
Risposta di Manager, il giorno 14 mag 2018
On behalf of our entire staff, we thank you for your business and for rating your experience.
4/10 Scarso
Viaggiatore verificato
24 ago 2016
Non mi è piaciuto: Pulizia, condizioni e dotazioni della struttura, comfort della camera
Motel
Motel lasciato un po' andare, stavano restaurando alcune stanze ma, anche quelle che abbiamo avuto noi erano in condizioni pietose, addirittura la muffa sui muri del bagno, tutto il calcare su accessori vari. il personale carino, le lenzuola pulite
Viaggiatore verificato
2/10 Terribile
Dewitt
11 mag 2024
Non mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
I checked out 2 days ago and I’m still waiting on my $100 deposit. The picture of the rooms on the advertisement was nothing like the nasty room I was in.
Dewitt
Soggiorno di 3 notti a maggio 2024
Risposta di Manager, il giorno 13 mag 2024
Hello Dewitt, We apologize for any inconvenience faced during your stay. Deposit refunds may take a few business days to process, please contact our management for a status update. We aim to meet expectations portrayed in our advertisements, and feedback like yours helps us improve our services.
4/10 Scarso
Kaisha
Viaggio di coppia
9 mag 2024
Non mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
It was disgusting the staff is rude
Kaisha
Soggiorno di 2 notti a maggio 2024
Risposta di Manager, il giorno 10 mag 2024
Hello Kaisha,We regret to hear about your experience and apologize for any inconvenience caused. We value all feedback and will address this matter internally to ensure our guests receive the best service. Thank you for bringing this to our attention.
2/10 Terribile
Ernest
6 mag 2024
Non mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
I didn’t check in just from the people hanging in front of the property and the pure condition of the property detour me away.
Ernest
Soggiorno di 1 notte a maggio 2024
Risposta di Manager, il giorno 7 mag 2024
Hello Ernest,We are sorry to hear about your experience. We appreciate your feedback and will share your comments with our team for future improvements. Should you have any other concerns, please feel free to reach out to management directly.
2/10 Terribile
Zachary
5 mag 2024
Non mi è piaciuto: Condizioni e dotazioni della struttura
Zachary
Soggiorno di 2 notti a maggio 2024
Risposta di Manager, il giorno 6 mag 2024
Hello Zachary,We're sorry to hear that your experience didn't meet expectations. Please feel free to reach out to us with any details so we may address any concerns.
2/10 Terribile
Michel, MIAMI
Viaggio di coppia
21 apr 2024
Non mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Nasty rooms, broken AC
Michel
Soggiorno di 1 notte ad aprile 2024
Risposta di Manager, il giorno 23 apr 2024
Hello Michel, We appreciate your feedback and apologize for any inconvenience during your stay. We strive to ensure all amenities are in working order and will address this matter with our team to prevent any future occurrences. Your comments aid us in maintaining the high standards we set for our guests' comfort and satisfaction.
2/10 Terribile
Derrick
Viaggio di coppia
6 apr 2024
Non mi è piaciuto: Servizi e condizioni e dotazioni della struttura
The property needs a WHOLE RENOVATION!!!
Derrick
Soggiorno di 1 notte ad aprile 2024
Risposta di Manager, il giorno 9 apr 2024
Hello Derrick, We appreciate your feedback and will certainly take your comments into consideration for future improvements. Our priority is to ensure all guests have a comfortable stay at our hotel. Please feel free to reach out to our management team with any further concerns.
2/10 Terribile
Robbi
4 apr 2024
Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Unsafe, noisy / shouting all night - awful; phone didn’t work to contact front desk; 1 washcloth. AWFUL.
Robbi
Soggiorno di 1 notte ad aprile 2024
Risposta di Manager, il giorno 7 apr 2024
Hello Robbi,We are sorry to hear about your experience and appreciate you bringing these concerns to our attention for future improvements. Your feedback is valuable to us as we strive to provide a positive stay for all our guests. We advise guests to report any disturbances directly to our team for prompt assistance.
6/10 Soddisfacente
Erica
25 mar 2024
Mi è piaciuto: Pulizia e personale e servizio
Something cheap and simple
Erica
Soggiorno di 2 notti a marzo 2024
Risposta di Manager, il giorno 27 mar 2024
Hello Erica, Thank you for sharing your feedback with us. We appreciate your insights and will take them into consideration for future improvements. We hope to have the opportunity to welcome you back in the future.
8/10 Buono
Niah
25 mar 2024
Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Condizioni e dotazioni della struttura
Niah
Soggiorno di 3 notti a marzo 2024
Risposta di Manager, il giorno 27 mar 2024
Hello Niah, Thank you for staying with us. We would appreciate it if you could provide us with more details about your experience, so that we can address any issues you may have encountered. We value your feedback and want to ensure that your future stays are more enjoyable.
2/10 Terribile
Tipwell
23 mar 2024
Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Stood outside an hour and a half to check in
Tipwell
Soggiorno di 1 notte a marzo 2024
Risposta di Manager, il giorno 24 mar 2024
Hello Tipwell,We regret any inconvenience you experienced during check-in. Your feedback helps us improve our service for future guests. If you have any further concerns, please don't hesitate to reach out to our management team. We appreciate your understanding and hope to welcome you back in the future.
4/10 Scarso
Ashley
18 mar 2024
Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Filthy roach crawling on the wall, do not recommend but it is very close to the airport with free shuttle which was easy to take when we needed and staff fast and friendly with check in.
Ashley
Soggiorno di 2 notti a marzo 2024
Risposta di Manager, il giorno 19 mar 2024
Hello Ashley, Thank you for taking the time to write this review and share your experience. This is certainly not taken lightly and has been forwarded to management for review. Providing our guests with a safe and enjoyable experience is of extreme importance to us. Thank you for alerting us to a potential pest problem. We are investigating and treating to make sure that this is an isolated incident. I assure you that we have strict guidelines we follow, and cleanliness issues are very important to us and are being addressed immediately with our staff. We are always looking for ways to improve upon the guest experience even with limited staffing. We are working hard to improve our provided services and hope you will return to experience them with a future stay.
6/10 Soddisfacente
Erica
16 mar 2024
Erica
Soggiorno di 3 notti a marzo 2024
Risposta di Manager, il giorno 9 apr 2024
Hello Erica, We appreciate you choosing our hotel for your stay! If you have any specific feedback you'd like to share, please don't hesitate to contact us so we can ensure a better experience for your next visit.
4/10 Scarso
Alexander, Hartington
Viaggio con la famiglia
12 mar 2024
Non mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
The property is very very old and not maintained at all. The reception at checkin was great but after that the facilities were very poor and very very poorly maintained. Bathroom was barely bearable, the floors were dirty, you could hear the next door all night playing music and shouting. Nothing pleasant about the experience at all.
Alexander
Soggiorno di 1 notte a marzo 2024
Risposta di Manager, il giorno 14 mar 2024
Hello Alexander,We appreciate your feedback and apologize for any inconvenience you encountered during your stay. We value all guest comments and will share this with the management team for their review. Your feedback helps us improve our services for future guests.
2/10 Terribile
Billy
18 feb 2024
Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Very dirty. No smoke detector just wires sticking out of a hole in the wire. Room just over all dirty. Breakfast was juice and beagles. Furniture broken. No trash can. No chairs in the room.
Billy
Soggiorno di 1 notte a febbraio 2024
Risposta di Manager, il giorno 19 feb 2024
Hello Billy, We appreciate your feedback and apologize for any inconvenience caused during your stay. Your comments have been noted and will be shared with our team for future improvements. If you have any further concerns, please do not hesitate to reach out to our management directly.
6/10 Soddisfacente
Emmanuel
Viaggio di lavoro
12 feb 2024
Non mi è piaciuto: Servizi
The place was okay, lots of banging noises , the elevator didn’t work and the next door guest was shouting . For a low budget stay, recommended, I checked out that night
Emmanuel
Soggiorno di 1 notte a febbraio 2024
Risposta di Manager, il giorno 15 feb 2024
Hello Emmanuel, Thank you for choosing our hotel for your recent stay. We apologize for any inconvenience caused by the noises and elevator issue. Rest assured, we regularly maintain our facilities to minimize disruptions. We appreciate your recommendation for budget-conscious travelers. Feedback like yours helps us improve.
6/10 Soddisfacente
Kamyar
11 feb 2024
Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
4/10!
Cheap & dirty hotel near the airport! Its ok only for 1 night!!!
Kamyar
Soggiorno di 1 notte a dicembre 2023
Risposta di Manager, il giorno 14 feb 2024
Hello Kamyar, Thank you for sharing your experience with us. We apologize if your stay did not meet your expectations. We appreciate your feedback and will use it to improve our services. If there is anything specific you would like to discuss further, please feel free to contact our management team directly. We hope to have the opportunity to welcome you back in the future.
2/10 Terribile
Kirk
Viaggio di lavoro
10 feb 2024
Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Kirk
Soggiorno di 2 notti a febbraio 2024
Risposta di Manager, il giorno 10 feb 2024
Hello Kirk,We're sorry to hear that you didn't fully enjoy your stay with us. We encourage you to reach out to the hotel directly to provide any specific feedback so that we can address the issues and improve our services. We hope to have another opportunity to provide you with a better experience in the future.
4/10 Scarso
Brenda
9 feb 2024
Non mi è piaciuto: Personale e servizio, condizioni e dotazioni della struttura, comfort della camera
Brenda
Soggiorno di 1 notte a febbraio 2024
Risposta di Manager, il giorno 10 feb 2024
Hello Brenda,We are sorry to hear that your experience with us did not meet your expectations. We value your feedback and encourage you to reach out to our hotel directly so that we can address any concerns you may have had.
8/10 Buono
Leviticus
Viaggio di gruppo
28 gen 2024
Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Servizi e condizioni e dotazioni della struttura
The tv remote didn’t work one lamp missing a bulb also didn’t work no ashtray for my smoking room AC unit was broken
Leviticus
Soggiorno di 1 notte a gennaio 2024
Risposta di Manager, il giorno 29 gen 2024
Hello Leviticus,Thank you for your feedback regarding your recent stay. We apologize for the inconvenience you experienced with the TV remote, lamp, ashtray, and AC unit. We appreciate you bringing these issues to our attention so that we can address them promptly. Please know that we have taken note of your comments and will work towards improving these aspects.
4/10 Scarso
osvaldo
16 gen 2024
Mi è piaciuto: Servizi
Non mi è piaciuto: Condizioni e dotazioni della struttura
osvaldo
Soggiorno di 1 notte a gennaio 2024
Risposta di Manager, il giorno 17 gen 2024
Hello osvaldo, We're sorry to hear that your experience with us was not up to your expectations. We encourage you to reach out to our hotel directly to provide detailed feedback so that we can address any concerns you may have had during your stay. Thank you for choosing our hotel and we hope to welcome you back in the future for a better experience.
2/10 Terribile
Reginald
4 gen 2024
Non mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
Overall cleanliness was not good. Room smelled like marijuana and mold.
Reginald
Soggiorno di 1 notte a dicembre 2023
Risposta di Manager, il giorno 10 gen 2024
Hello Reginald, We apologize for any inconvenience caused during your stay. We take cleanliness very seriously and appreciate your feedback. Our team will address the issues you mentioned to ensure a pleasant experience for our future guests.
10/10 Eccellente
Aza
3 gen 2024
Aza
Soggiorno di 3 notti a dicembre 2023
Risposta di Manager, il giorno 9 gen 2024
Hello Aza,Thank you for choosing our hotel for your stay! We're thrilled to hear that you had a fantastic experience during your time with us. If there's anything else we can do to make your next visit even more enjoyable, please don't hesitate to let us know. We look forward to welcoming you back in the future.
2/10 Terribile
Hope
3 gen 2024
Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Stay Far away from here
Staff security was unprofessional and confrontational. There was roaches and spiders all throughout the room, but don’t you dare complain. Do that and the staff takes great defense to it and will choose to bayou for it. Delusional staff members and ghetto scenery. Save a little extra and spend your night at the holiday inn next door. Your life will be much at ease and peace. The doors had holes in them, leaving no form of security or privacy for the customers.
Hope
Soggiorno di 1 notte a dicembre 2023
Risposta di Manager, il giorno 10 gen 2024
Hello Hope, Thank you for bringing your concerns to our attention. We apologize for any perceived unprofessionalism or confrontation you experienced. We take cleanliness very seriously and have processes in place to address any pest issues promptly. We encourage guests to notify us immediately so we can take appropriate action. We continually work to improve our accommodations and appreciate your feedback. Please don't hesitate to contact our management team directly to discuss your concerns further.
2/10 Terribile
Charles
30 dic 2023
Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Charles
Soggiorno di 1 notte a dicembre 2023
Risposta di Manager, il giorno 3 gen 2024
Hello Charles, We apologize for any inconvenience you may have experienced during your stay. We would appreciate it if you could kindly reach out to us directly with any specific feedback or concerns so that we can address them appropriately. We value each and every guest's experience and strive to continuously improve.
4/10 Scarso
George
21 dic 2023
Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
The front desk employee was very nice and very informative on what you need. The bad part is that the room was half way clean. Only clean part was the bed, and tub. It had spider webs everywhere and dust all over. The TV barely worked and the heater was extremely loud while not even getting the room hot enough to keep warm.
George
Soggiorno di 1 notte a dicembre 2023
Risposta di Manager, il giorno 23 dic 2023
Hello George, Thank you for sharing your feedback regarding our front desk service. We apologize for any cleanliness issues you encountered in the room. We appreciate you bringing this to our attention and will address it with our housekeeping team. We apologize for the inconvenience caused by the TV and heater. We value your input and will use it to improve the guest experience in the future.
4/10 Scarso
Averlyn
20 dic 2023
Averlyn
Soggiorno di 1 notte a dicembre 2023
Risposta di Manager, il giorno 23 dic 2023
Hello Averlyn,We're sorry to hear that your recent stay with us was not up to your expectations. We'd love to hear more about your experience so we can make improvements. Please reach out to our hotel directly with any feedback you may have. We appreciate your time and hope to have the opportunity to better serve you in the future.
10/10 Eccellente
Star
18 dic 2023
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Star
Soggiorno di 2 notti a dicembre 2023
Risposta di Manager, il giorno 22 dic 2023
Hello Star,Thank you for choosing our hotel for your stay! We appreciate your positive rating and are delighted to hear that you had an excellent experience with us. Should you have any additional comments or suggestions, please feel free to reach out to us. We hope to have the pleasure of welcoming you back in the near future.
2/10 Terribile
Jalissa
14 dic 2023
Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Worst hotel experience ever
Went to check in. The security was rude and disrespectful so I felt uncomfortable and asked for a refund. They took my money. Worst hotel ever
Jalissa
Soggiorno di 1 notte a novembre 2023
Risposta di Manager, il giorno 16 dic 2023
Hello Jalissa,Thank you for bringing this to our attention. We regret to hear about your unpleasant experience during check-in. We strive to provide excellent service and it is disheartening to learn this was not reflected in your encounter. We encourage you to contact our management team directly to discuss your concerns further.
2/10 Terribile
Viaggiatore verificato
10 dic 2023
Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Terrible condition!!!
Horrible!! Horrible! Not as advertised!
Viaggiatore verificato
Soggiorno di 1 notte a dicembre 2023
Risposta di Manager, il giorno 13 dic 2023
Dear Guest, We're sorry to hear that your experience was not what you expected. Our team strives to deliver the best possible stay for our guests. If you have any specific concerns you would like to discuss, please reach out to our management directly.
2/10 Terribile
Viaggiatore verificato
Viaggio di lavoro
5 dic 2023
Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Bug infested hotel
This hotel was horrible. The room was not clean. I walked into the hotel room and walked right out the moment I saw roaches crawling on the floor. I notified the front desk and they would not give me a refund or even cared that the room was infested.
Viaggiatore verificato
Soggiorno di 1 notte a dicembre 2023
Risposta di Manager, il giorno 7 dic 2023
Dear Guest, We appreciate you giving your feedback about your recent experience in our hotel. I want to assure you that we act promptly to pest alerts with expert extermination services and treat to deter pests regularly scheduled basis. We respond to all claims of a pest issue with prompt and professional action and ask that you bring these issues to our attention in real-time so we can quickly investigate and address the situation. Thank you again for taking the time to share your experience and to bring this matter to our attention. On behalf of our entire staff thank you for staying with us and for rating your stay.
6/10 Soddisfacente
Veronica
Viaggio con la famiglia
2 dic 2023
Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Comfort della camera
You get what you pay for
Veronica
Soggiorno di 2 notti a novembre 2023
Risposta di Manager, il giorno 6 dic 2023
Hello Veronica,We appreciate you choosing our hotel for your stay. It would be great if you could reach out to us with your specific feedback, so that we may address any concerns and improve our services. We strive to provide a comfortable and enjoyable experience for all our guests. We hope to have the opportunity to welcome you back in the future.
8/10 Buono
YenDis
1 dic 2023
YenDis
Soggiorno di 4 notti a novembre 2023
Risposta di Manager, il giorno 7 dic 2023
Hello YenDis,Thank you for choosing our hotel for your recent stay. We appreciate your positive rating and hope you had a pleasant experience with us. If you have any further feedback or suggestions, we encourage you to reach out to us directly so we can continue to improve our services. We look forward to welcoming you back in the future.
10/10 Eccellente
Henry
24 nov 2023
Mi è piaciuto: Pulizia, personale e servizio, servizi
The hotel is a fixer upper however the staff were friendly and helpful
Henry
Soggiorno di 3 notti a novembre 2023
Risposta di Manager, il giorno 26 nov 2023
Hello Henry,Thank you for your feedback regarding our friendly and helpful staff. We appreciate your kind words and are glad that they made your stay enjoyable. Should you have any further questions or comments, please feel free to reach out to our management team.
10/10 Eccellente
Aza
Viaggio con la famiglia
23 nov 2023
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Aza
Soggiorno di 7 notti a novembre 2023
Risposta di Manager, il giorno 28 nov 2023
Hello Aza,We appreciate you choosing our hotel for your stay and are thrilled to hear that you had a wonderful experience! Should you have any further comments or concerns, please don't hesitate to reach out to us directly. We hope to have the opportunity to welcome you back in the future.
2/10 Terribile
Eddie
22 nov 2023
Eddie
Soggiorno di 3 notti a novembre 2023
Risposta di Manager, il giorno 15 dic 2023
Hello Eddie, We're sorry to hear that your experience at our hotel fell short of expectations. We encourage you to reach out to our hotel directly, so we can learn more about the specific issues you encountered and address them accordingly. We value your feedback and would like the opportunity to make it right.
10/10 Eccellente
Aza
Viaggio con la famiglia
14 nov 2023
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Aza
Soggiorno di 1 notte a novembre 2023
Risposta di Manager, il giorno 17 nov 2023
Hello Aza,Thank you for taking the time to share your high praise for our hotel! We truly appreciate your exceptional rating and positive feedback. It was our pleasure to exceed your expectations, and we hope to welcome you back soon for another outstanding stay.
2/10 Terribile
Kevin
3 nov 2023
Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
A gang of bed bugs , disrespectful security and poor hustling , scandalous customer service...
A waste of time and money and my peace is gone now, it's gonna take 2 weeks to restore it...lol
Kevin
Soggiorno di 2 notti a novembre 2023
Risposta di Manager, il giorno 5 nov 2023
Hello Kevin,Thank you for sharing your feedback. We apologize for any inconvenience you experienced during your stay. We take these concerns seriously and appreciate you bringing them to our attention. We encourage you to contact our management team directly so they can look into your concerns further. We appreciate your understanding.
10/10 Eccellente
Aza
2 nov 2023
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Aza
Soggiorno di 7 notti a ottobre 2023
Risposta di Manager, il giorno 4 nov 2023
Hello Aza,Thank you for taking the time to leave a review of your recent stay with us. We appreciate your feedback and your high rating. It's great to know that your experience with us exceeded your expectations. If you have any future travel plans, we would love to welcome you back to our hotel.
2/10 Terribile
Matthew
Viaggio di coppia
30 ott 2023
Non mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Not the greatest neighborhood. Property and rooms are in disrepair and dirty. Didn't feel safe staying there.
Matthew
Soggiorno di 1 notte a ottobre 2023
Risposta di Manager, il giorno 31 ott 2023
Hello Matthew,Thank you for sharing your feedback with us. We apologize if the neighborhood did not meet your expectations. Please know that the safety and well-being of our guests is a top priority for us. We appreciate your comments regarding the property and rooms, and we will take them into consideration to improve our facilities. We hope you will give us another chance to provide you with a better experience in the future.
2/10 Terribile
shadi
Viaggio di lavoro
30 ott 2023
Non mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Absolutely disgusting hotel! Everything from the outside to the inside is horrendous! Killed several cockroaches & the toilet seat was not cleaned when I checked-in & had dry feces.
The microwave was filthy & had mold.
STAY AWAY
shadi
Soggiorno di 1 notte a ottobre 2023
Risposta di Manager, il giorno 1 nov 2023
Hello shadi, Thank you for bringing this to our attention. We apologize for any inconvenience caused during your stay. We strive to provide clean and comfortable accommodations for all our guests. Please note that we have strict cleaning protocols in place, and we will investigate and address the issues you've mentioned. We appreciate your feedback in helping us improve our services.
4/10 Scarso
Nahum
Viaggio di coppia
21 ott 2023
Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Pulizia
Just had a lot of roaches
Nahum
Soggiorno di 1 notte a ottobre 2023
Risposta di Manager, il giorno 28 ott 2023
Hello Nahum,We sincerely apologize for any inconvenience you may have experienced during your stay. Please contact our hotel directly and ask to speak with our management team so that we can address your concerns in a timely and appropriate manner. Your feedback is valuable to us, and we appreciate you bringing this to our attention. Thank you.
2/10 Terribile
Lester
21 ott 2023
Lester
Soggiorno di 1 notte a ottobre 2023
Risposta di Manager, il giorno 12 nov 2023
Hello Lester,Thank you for choosing our hotel for your stay. We appreciate your feedback and we apologize if your experience did not meet your expectations. We would like to understand more about the issues you encountered, so please contact our management directly to discuss your concerns further.
4/10 Scarso
Aritha
20 ott 2023
Aritha
Soggiorno di 1 notte a ottobre 2023
Risposta di Manager, il giorno 21 ott 2023
Hello Aritha,Thank you for your review! We appreciate your feedback and look forward to welcoming you back in the future.
4/10 Scarso
Tammie, Gulfport
19 ott 2023
Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Tammie
Soggiorno di 2 notti a ottobre 2023
Risposta di Manager, il giorno 22 ott 2023
Hello Tammie,We apologize for any inconvenience you may have experienced during your stay. If you could provide specific details about your concerns, we would be more than happy to address them accordingly. Thank you for your feedback.
10/10 Eccellente
Aza
Viaggio con la famiglia
12 ott 2023
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Aza
Soggiorno di 7 notti a ottobre 2023
Risposta di Manager, il giorno 14 ott 2023
Hello Aza,Thank you for your exceptional rating! We are delighted to have exceeded your expectations during your stay. We look forward to welcoming you back in the future.
4/10 Scarso
Alexsandro
Viaggio con famiglia e bambini piccoli
10 ott 2023
Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Room smelled stink of cigarettes half jar of vacilene on ac unit cup of coffee in microwave
Alexsandro
Soggiorno di 1 notte a ottobre 2023
Risposta di Manager, il giorno 18 ott 2023
Hello Alexsandro, We apologize for the inconvenience caused. Please let us know the room number so that we can address this issue immediately. Thank you for bringing it to our attention.