Esterni
Controlla disponibilità

Recensioni per The Whitley, a Luxury Collection Hotel, Atlanta Buckhead

5 out of 5
The Whitley, a Luxury Collection Hotel, Atlanta Buckhead
3434 Peachtree Rd NE, Atlanta, GA

Recensioni

8,8

Eccellente

Valutazione di 10 - Eccellente. 700 su 1004 recensioni" "
Valutazione di 8 - Buono. 130 su 1004 recensioni" "
Valutazione di 6 - Soddisfacente. 67 su 1004 recensioni" "
Valutazione di 4 - Scarso. 47 su 1004 recensioni" "
Valutazione di 2 - Terribile. 60 su 1004 recensioni" "

9,2/10

Pulizia

9,0/10

Personale e servizio

8,8/10

Servizi

9,0/10

Condizioni e dotazioni della struttura

9,0/10

Ecosostenibilità

Recensioni

10/10 Eccellente

Shelly

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
I like that this is not a huge hotel.
Soggiorno di 1 notte ad aprile 2024
Risposta di Property Management , il giorno 1 mag 2024
Thank you for sharing your experience with us and with your fellow travelers! We truly appreciate your feedback and are elated you enjoyed your stay with us. Thank you for making us your hotel of choice - we excitedly await your next visit!

8/10 Buono

Anuradha

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Lovely renovated hotel with spacious rooms and it is very clean. The staff are friendly, helpful and very polite. Breakfast and bar food were good. My room had no TV remote in it but I did not ask for one as we rarely watch TV in hotels. The size of the under desk dresser was a bit small and scratched up. The hotel kindly put us on a high floor - the doors are not really sound proof so everytime anyone was in the hallway it felt a bit noisy. I would stay again - because of the location, staff and the hotel is lovely. This was my second stay at the Whitely and i would stay again.
Soggiorno di 7 notti ad aprile 2024
Risposta di Ngan Tran, il giorno 22 apr 2024
Thank you so much for saying so and I am pleased to share your sentiments with the team.

10/10 Eccellente

Anthony, CASSELBERRY

Soggiorno di 2 notti ad aprile 2024

2/10 Terribile

JULIANNE

Soggiorno di 2 notti ad aprile 2024

8/10 Buono

Rebecca

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Cons: My room was on the side by Peachtree street, the road traffic was really loud. Also, people going in and out of their doors, and the doors would slam was very disturbing. At 10:40 pm (after I had gone to sleep), I got a call from the front desk asking if I’d gotten someone else’s luggage in my room. That was very inappropriate that late at night. Pros: all the staff was very nice and helpful. The room and property were very clean.
Soggiorno di 1 notte ad aprile 2024
Risposta di Property Management , il giorno 9 apr 2024
Thank you for taking the time to review our hotel. While we are delighted to have welcomed you as our guest, we are disappointed to hear that you were not fully satisfied with your overall stay with us. We greatly value your feedback as we're always looking for opportunities to improve our overall guest experience. We hope to have the chance to welcome you back to our property in the future.

10/10 Eccellente

Kennedy

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Very nice hotel. Pool area is great also.
Soggiorno di 1 notte ad aprile 2024
Risposta di Property Management , il giorno 9 apr 2024
Thank you for providing such wonderful feedback! It was a pleasure to welcome you as our guest and we are elated you enjoyed your stay. It would be an honor to welcome you back again in the future.

10/10 Eccellente

Darneishia

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte a marzo 2024
Risposta di Property Management , il giorno 9 apr 2024
Thank you for providing such a wonderful rating! It was a pleasure to welcome you as our guest and we are elated you enjoyed your stay. It would be an honor to welcome you back again in the future.

10/10 Eccellente

Salvador

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Outstanding Service ! Amazing Staff !
Soggiorno di 1 notte ad aprile 2024
Risposta di Property Management , il giorno 9 apr 2024
We greatly value your feedback as our guest, and it is a pleasure to know that you enjoyed your stay with us! Your kind acknowledgment of the service of our associates is very much appreciated. We certainly make every effort to deliver the highest standard of customer service to all our guests, and it is always encouraging to receive such compliments and comments. Thank you for your review, and we look forward to welcoming you back in the future!

10/10 Eccellente

Jackita, Louisville

Viaggio con la famiglia
Mi è piaciuto: Servizi
Everything about this stay was excellent!! I have never been more impressed!! Greeted with a glass of champagne on checkin and our room was on the top floor with an awesome view of the city!! Staff are super courteous and helpful . The pool is heated and the jacuzzi was on point!!! I will be back
Soggiorno di 3 notti a marzo 2024
Risposta di Property Management , il giorno 4 apr 2024
Thank you for sharing your positive experience with us and with your fellow travelers! We truly appreciate your feedback and are thrilled to have you as an advocate of our hotel. We look forward to welcoming you back in the near future.

10/10 Eccellente

Gary

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Excellent customer service!!!
Soggiorno di 2 notti a marzo 2024
Risposta di Property Management , il giorno 4 apr 2024
We greatly value your feedback as our guest, and it is a pleasure to know that you enjoyed your stay with us! Your kind acknowledgment of the service of our associates is very much appreciated. We certainly make every effort to deliver the highest standard of customer service to all our guests, and it is always encouraging to receive such compliments and comments. Thank you for your review, and we look forward to welcoming you back in the future!

8/10 Buono

Kristopher

Soggiorno di 1 notte a marzo 2024
Risposta di Ngan Tran, il giorno 22 apr 2024
Thank you so much for saying so and I am pleased to share your sentiments with the team.

10/10 Eccellente

Melanee

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Char at check in was phenomenal!
Soggiorno di 1 notte a marzo 2024
Risposta di Property Management , il giorno 4 apr 2024
It was a pleasure to host you for your recent visit with us! We are so happy to learn that you enjoyed your stay with us and will be sure to share your compliments with Char. We look forward to welcoming you back to our hotel in the future!

10/10 Eccellente

Bonnie

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Beautiful hotel. The staff was wonderful, rooms were large and clean. We had everything we needed for our one night stay. Loved the glass of champagne at check in and cookies and cupcakes at check out. We will be back!
Soggiorno di 1 notte a marzo 2024
Risposta di Property Management , il giorno 1 apr 2024
Thank you for sharing your positive experience with us and with your fellow travelers! We truly appreciate your feedback and are thrilled to have you as an advocate of our hotel. We look forward to welcoming you back in the near future.

10/10 Eccellente

Tochukwu

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Superb location and great hotel staff and facilities.
Soggiorno di 3 notti a marzo 2024
Risposta di Property Management , il giorno 1 apr 2024
Thank you for sharing your experience with us and with your fellow travelers. We love our fantastic location too, and are glad to know that you enjoyed your overall stay! We look forward to welcoming you back to our hotel in the future.

10/10 Eccellente

Gerren

Viaggio con la famiglia
Mi è piaciuto: Personale e servizio, servizi, condizioni e dotazioni della struttura
This hotel is very nice and the parking was only $20.00 for the night.
Soggiorno di 1 notte a marzo 2024
Risposta di Property Management , il giorno 1 apr 2024
Thank you for sharing your experience with us and with your fellow travelers! We truly appreciate your feedback and are elated you enjoyed your stay with us. Thank you for making us your hotel of choice - we excitedly await your next visit!

10/10 Eccellente

Markeeda

Mi è piaciuto: Pulizia e servizi
Good Hospitality
Soggiorno di 2 notti a marzo 2024
Risposta di Property Management , il giorno 25 mar 2024
Thank you for providing such wonderful feedback! It was a pleasure to welcome you as our guest and we are elated you enjoyed your stay. It would be an honor to welcome you back again in the future.

10/10 Eccellente

Atiya

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Amazing customer service and details. Very impressed.
Soggiorno di 2 notti a marzo 2024
Risposta di Property Management , il giorno 25 mar 2024
We greatly value your feedback as our guest, and it is a pleasure to know that you enjoyed your stay with us! Your kind acknowledgment of the service of our associates is very much appreciated. We certainly make every effort to deliver the highest standard of customer service to all our guests, and it is always encouraging to receive such compliments and comments. Thank you for your review, and we look forward to welcoming you back in the future!

10/10 Eccellente

Dominique

Soggiorno di 1 notte a marzo 2024
Risposta di Property Management , il giorno 11 apr 2024
Thank you so much for your 5-star rating! We’re thrilled to have you as an advocate of our hotel. We look forward to welcoming you back in the near future.

10/10 Eccellente

Farhad

Viaggio di gruppo, Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Nice hotel, in nice area.
Soggiorno di 3 notti a marzo 2024
Risposta di Property Management , il giorno 25 mar 2024
Thank you for sharing your experience with us and with your fellow travelers. We love our fantastic location too, and are glad to know that you enjoyed your overall stay! We look forward to welcoming you back to our hotel in the future.

10/10 Eccellente

Derwin

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte a marzo 2024
Risposta di Property Management , il giorno 25 mar 2024
Thank you so much for your 5-star rating! We’re thrilled to have you as an advocate of our hotel. We look forward to welcoming you back in the near future.

10/10 Eccellente

Rodney

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The hotel staff, security and valet are very professional, and accommodating. The decor is superb. And the red curant flowing throughout the space is amazing! I will stay here again!
Soggiorno di 1 notte a marzo 2024
Risposta di Property Management , il giorno 11 mar 2024
Thank you for sharing your positive experience with us and with your fellow travelers! We truly appreciate your feedback and are thrilled to have you as an advocate of our hotel. We look forward to welcoming you back in the near future.

10/10 Eccellente

Dj

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Everything about this property was great
Soggiorno di 1 notte a febbraio 2024
Risposta di Property Management , il giorno 11 mar 2024
Thank you for sharing your positive experience with us and with your fellow travelers! We truly appreciate your feedback and are thrilled to have you as an advocate of our hotel. We look forward to welcoming you back in the near future.

10/10 Eccellente

Joseph

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte a febbraio 2024
Risposta di Hotel Management , il giorno 28 feb 2024
Thank you for this fabulous rating! We are delighted to have welcomed you as our guest and we’re elated that you thoroughly enjoyed your stay with us. It would be an honor to welcome you back again in the future.

10/10 Eccellente

Pamela

Mi è piaciuto: Condizioni e dotazioni della struttura
Soggiorno di 2 notti a febbraio 2024
Risposta di Hotel Management , il giorno 28 feb 2024
Thank you so much for your 5-star rating! We’re thrilled to have you as an advocate of our hotel. We look forward to welcoming you back in the near future.

10/10 Eccellente

Mical

Viaggio con famiglia e bambini piccoli, Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Very nice and luxurious hotel
Soggiorno di 2 notti a febbraio 2024
Risposta di Hotel Management , il giorno 21 feb 2024
Thank you for providing such wonderful feedback! It was a pleasure to welcome you as our guest and we are elated you enjoyed your stay. It would be an honor to welcome you back again in the future.

10/10 Eccellente

Sheila, Alexandria

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte a febbraio 2024
Risposta di Hotel Management , il giorno 21 feb 2024
Thank you so much for your 5-star rating! We’re thrilled to have you as an advocate of our hotel. We look forward to welcoming you back in the near future.

10/10 Eccellente

Paris

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Everything was great. Self parking price is high.
Soggiorno di 2 notti a febbraio 2024
Risposta di Hotel Management , il giorno 21 feb 2024
Thank you for posting your feedback from your visit with us. We are delighted to have welcomed you as our guest, and are grateful to hear that you enjoyed your overall visit. It would be an honor to welcome you back again in the future!

10/10 Eccellente

Ralph

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The front desk staff are excellent.
Soggiorno di 1 notte a febbraio 2024
Risposta di Hotel Management , il giorno 14 feb 2024
We greatly value your feedback as our guest, and it is a pleasure to know that you enjoyed your stay with us! Your kind acknowledgment of the service of our associates is very much appreciated. We certainly make every effort to deliver the highest standard of customer service to all our guests, and it is always encouraging to receive such compliments and comments. Thank you for your review, and we look forward to welcoming you back in the future!

10/10 Eccellente

Ira

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte a febbraio 2024
Risposta di Hotel Management , il giorno 14 feb 2024
Thank you for providing such a wonderful rating! It was a pleasure to welcome you as our guest and we are elated you enjoyed your stay. It would be an honor to welcome you back again in the future.

10/10 Eccellente

Anita

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Nice property , have been going for years
Soggiorno di 1 notte a febbraio 2024
Risposta di Hotel Management , il giorno 14 feb 2024
Thank you for sharing your positive experience with us and with your fellow travelers! We truly appreciate your feedback and are thrilled to have you as an advocate of our hotel. We look forward to welcoming you back in the near future.

10/10 Eccellente

Terra

Viaggio di coppia, Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Staff and service was great. Loved this place. Will be back.
Soggiorno di 1 notte a febbraio 2024
Risposta di Hotel Management , il giorno 14 feb 2024
Thank you for providing such wonderful feedback! It was a pleasure to welcome you as our guest and we are elated you enjoyed your stay. It would be an honor to welcome you back again in the future.

10/10 Eccellente

magdala

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 2 notti a febbraio 2024
Risposta di Hotel Management , il giorno 14 feb 2024
Thank you so much for your 5-star rating! We’re thrilled to have you as an advocate of our hotel. We look forward to welcoming you back in the near future.

10/10 Eccellente

Ashley

Very hospitable stay.
Soggiorno di 1 notte a febbraio 2024
Risposta di Hotel Management , il giorno 5 feb 2024
Thank you for providing such wonderful feedback! It was a pleasure to welcome you as our guest and we are elated you enjoyed your stay. It would be an honor to welcome you back again in the future.

10/10 Eccellente

Tynesha

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
One word: AMAZING!
Soggiorno di 2 notti a gennaio 2024
Risposta di Hotel Management , il giorno 5 feb 2024
Thank you for providing such wonderful feedback! It was a pleasure to welcome you as our guest and we are elated you enjoyed your stay. It would be an honor to welcome you back again in the future.

10/10 Eccellente

Christina

Soggiorno di 2 notti a gennaio 2024
Risposta di Hotel Management , il giorno 29 gen 2024
Thank you for providing such a wonderful rating! It was a pleasure to welcome you as our guest and we are elated you enjoyed your stay. It would be an honor to welcome you back again in the future.

10/10 Eccellente

nancy

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Clean and friendly hotel in Buckhead ATL. Staff is nice
Soggiorno di 1 notte a gennaio 2024
Risposta di Hotel Management , il giorno 29 gen 2024
Our team is thrilled to learn about your amazing experience with us! Thank you so much for sharing your positive feedback, as well as highlighting our kind service. It would be an honor to welcome you back again in the future!

10/10 Eccellente

Zhengrong

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Soggiorno di 3 notti a gennaio 2024
Risposta di Hotel Management , il giorno 29 gen 2024
We truly appreciate you taking the time to share your rating with us. It was a pleasure to welcome you as our guest, and we’re elated that you thoroughly enjoyed your stay! We look forward to welcoming you back soon.

10/10 Eccellente

Alice

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Love staying here for the Atlanta Gift market
Soggiorno di 6 notti a gennaio 2024
Risposta di Hotel Management , il giorno 29 gen 2024
Thank you for providing such wonderful feedback! It was a pleasure to welcome you as our guest and we are elated you enjoyed your stay. It would be an honor to welcome you back again in the future.

10/10 Eccellente

Neda

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Soggiorno di 1 notte a gennaio 2024
Risposta di Hotel Management , il giorno 29 gen 2024
Thank you for providing such a wonderful rating! It was a pleasure to welcome you as our guest and we are elated you enjoyed your stay. It would be an honor to welcome you back again in the future.

10/10 Eccellente

julie

Soggiorno di 1 notte a gennaio 2024
Risposta di Hotel Management , il giorno 22 gen 2024
Thank you so much for your 5-star rating! We’re thrilled to have you as an advocate of our hotel. We look forward to welcoming you back in the near future.

10/10 Eccellente

Courtney

Viaggio di gruppo, Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a gennaio 2024
Risposta di Hotel Management , il giorno 22 gen 2024
Thank you for providing such a wonderful rating! It was a pleasure to welcome you as our guest and we are elated you enjoyed your stay. It would be an honor to welcome you back again in the future.

10/10 Eccellente

Darren

Soggiorno di 1 notte a gennaio 2024
Risposta di Hotel Management , il giorno 22 gen 2024
We truly appreciate you taking the time to share your rating with us. It was a pleasure to welcome you as our guest, and we’re elated that you thoroughly enjoyed your stay! We look forward to welcoming you back soon.

10/10 Eccellente

Ricky

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a gennaio 2024
Risposta di Hotel Management , il giorno 22 gen 2024
We truly appreciate you taking the time to share your rating with us. It was a pleasure to welcome you as our guest, and we’re elated that you thoroughly enjoyed your stay! We look forward to welcoming you back soon.

10/10 Eccellente

Cathy, Chapel Hill

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 2 notti a gennaio 2024
Risposta di Hotel Management , il giorno 22 gen 2024
Thank you so much for your 5-star rating! We’re thrilled to have you as an advocate of our hotel. We look forward to welcoming you back in the near future.

10/10 Eccellente

Michael

Mi è piaciuto: Servizi
Soggiorno di 1 notte a gennaio 2024
Risposta di Hotel Management , il giorno 22 gen 2024
We truly appreciate you taking the time to share your rating with us. It was a pleasure to welcome you as our guest, and we’re elated that you thoroughly enjoyed your stay! We look forward to welcoming you back soon.

10/10 Eccellente

Michelle, Gerry

Food for room service was limited and not great food. Bed was uncomfortable. Pillows were old and lumpy. Light switches were odd in the room. No down duvets, old wool blankets wrapped in it high quality cotton sheets. Not like the old Ritz Carlton. Liked the lobby remodel. Room remodel was an after thought.
Soggiorno di 2 notti a gennaio 2024
Risposta di Hotel Management , il giorno 17 gen 2024
Thank you for taking the time to review our hotel Michelle. While we are delighted to have welcomed you as our guest, we are disappointed to hear that you were not fully satisfied with your overall stay with us. We greatly value your feedback as we're always looking for opportunities to improve our overall guest experience. We hope to have the chance to welcome you back to our property in the future.

10/10 Eccellente

Paul

Soggiorno di 6 notti a dicembre 2023
Risposta di Hotel Management , il giorno 29 gen 2024
Thank you so much for your 5-star rating! We’re thrilled to have you as an advocate of our hotel. We look forward to welcoming you back in the near future.

10/10 Eccellente

Robert

Soggiorno di 2 notti a dicembre 2023
Risposta di Hotel Management , il giorno 9 gen 2024
Thank you so much for your 5-star rating! We’re thrilled to have you as an advocate of our hotel. We look forward to welcoming you back in the near future.

4/10 Scarso

Jane-Asher

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
We’ve come here for years and love it, however this time was a bid different experiment. In addition to being told by the bartender who confirmed it that they had a shuttle that would take us to our restaurant (1 mile away), we were informed by the valet when we went to leave that they don’t do that anymore. We booked and paid through Expedia prior to checking in, yet after We checked out and reviewed our credit card statement we realized that we were Charged an additional $197 deposit for incidentals, a charge from the courtesy bar that we got nothing from and the full price for the room. The invoice i was emailed was only for the overnight parking. I called the hotel and the amazing customer service rep graciously credited back all the extra and frivolous charges but said it it may be several day before the large amount of money I’d credited back. We have stayed at this hotel for years beginning when it was still the Ritz and we have never had the issue of multiple extra charges. Just beware that you may be out a lot of money if it happens to you and there is no shuttle service anymore.
Soggiorno di 1 notte a dicembre 2023
Risposta di Hotel Management , il giorno 9 gen 2024
Thank you for your review. We are extremely disappointed that the service you received fell below both your expectations and our standards. All of your comments will be dealt with at a management level and relayed back to the hotel team. You deserve much better as a guest of our hotel, and we hope that you will give us another chance to demonstrate the high level of service we normally provide.

10/10 Eccellente

Daniel

Soggiorno di 1 notte a dicembre 2023
Risposta di Hotel Management , il giorno 9 gen 2024
Thank you for providing such a wonderful rating! It was a pleasure to welcome you as our guest and we are elated you enjoyed your stay. It would be an honor to welcome you back again in the future.