Piscina stagionale all'aperto

Recensioni per TownePlace Suites by Marriott Atlanta Alpharetta

2.5 out of 5
TownePlace Suites by Marriott Atlanta Alpharetta
7925 Westside Pkwy, Alpharetta, GA

Recensioni

8,2

Ottimo

Valutazione di 10 - Eccellente. 213 su 419 recensioni" "
Valutazione di 8 - Buono. 112 su 419 recensioni" "
Valutazione di 6 - Soddisfacente. 45 su 419 recensioni" "
Valutazione di 4 - Scarso. 16 su 419 recensioni" "
Valutazione di 2 - Terribile. 33 su 419 recensioni" "

8,6/10

Pulizia

8,6/10

Personale e servizio

8,2/10

Servizi

8,4/10

Condizioni e dotazioni della struttura

8,0/10

Ecosostenibilità

Recensioni

8/10 Buono

??

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte a maggio 2024

8/10 Buono

Robert

Viaggio con animali domestici
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
I am recovering from cancet quiet area and hotel good value kinda small and bed size only negative staff is exvelleny
Soggiorno di 1 notte ad aprile 2024

2/10 Terribile

Christina

Non mi è piaciuto: Pulizia e personale e servizio
Soggiorno di 1 notte ad aprile 2024

6/10 Soddisfacente

S

Soggiorno di 1 notte ad aprile 2024

8/10 Buono

S

Soggiorno di 1 notte ad aprile 2024

2/10 Terribile

Tiffany

Non mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Soggiorno di 2 notti a marzo 2024

10/10 Eccellente

Joseph, Auburn

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The staff was very friendly and helpful. The room was very clean and provided a comfortable stay. The only negative was that the TV was older and the screen had some burned in image issues but that didn't deter from a great stay.
Soggiorno di 3 notti a marzo 2024

10/10 Eccellente

Vanesha

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Mr. Charles and his staff are awesome!! They are always very very friendly !!!! Property is always nice and clean.
Soggiorno di 2 notti a febbraio 2024

2/10 Terribile

Rizwan

Viaggio con famiglia e bambini piccoli, Viaggio con la famiglia
Non mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Rooms and hallways were smelly. Rooms had intense smell of marijuana. I had family with me and we checked in late night. We had to open windows to be able to breathe. Next day i asked them to give me another room but they said they didn’t have another room even though when i checked online rooms were showing available. Breakfast was very ordinary. I will never stay here again.
Soggiorno di 7 notti a febbraio 2024

6/10 Soddisfacente

Viaggiatore verificato

Soggiorno di 2 notti a febbraio 2024

10/10 Eccellente

Demario

Soggiorno di 1 notte a febbraio 2024

10/10 Eccellente

Nancy

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 2 notti a gennaio 2024

10/10 Eccellente

Macy

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Its very peaceful
Soggiorno di 1 notte a gennaio 2024

10/10 Eccellente

Jerry

Great people
Soggiorno di 1 notte a gennaio 2024

10/10 Eccellente

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, comfort della camera
Excellent
Awesome place to visit and the staff it’s extremely professional and respectful.
Soggiorno di 1 notte a gennaio 2024

10/10 Eccellente

Chastidy

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The staff was so nice and accommodating.
Soggiorno di 2 notti a gennaio 2024

4/10 Scarso

Ana

Viaggio con la famiglia
Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 3 notti a dicembre 2023

10/10 Eccellente

Rhead

Mi è piaciuto: Pulizia e personale e servizio
Soggiorno di 3 notti a dicembre 2023

8/10 Buono

Pippa

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 3 notti a ottobre 2023
Risposta di General Manager, il giorno 24 ott 2023
Good day Pippa, On behalf of the entire hotel team, we want to thank you for taking the time to complete a review for our property. We appreciate the wonderful ratings and will continue to work even harder so that your next stay can be even better than your last. Once again, I appreciate you taking the time to post this review.We hope to welcome you again soon.

10/10 Eccellente

Christina

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 3 notti a settembre 2023
Risposta di Assit GM Gwen , il giorno 4 ott 2023
Dear Christina,On behalf of the entire hotel team, we want to thank you for taking the time to complete this survey and for the wonderful ratings for our hotel,It is always encouraging to see high ratings, particularly when it comes from those who matter the most – you! We are thrilled you enjoyed your stay, and we hope to welcome you back in the future!Have a wonderful day!

10/10 Eccellente

Jacquelyn

Soggiorno di 1 notte a ottobre 2023
Risposta di General Manager, il giorno 24 ott 2023
Good day Jacquelyn,On behalf of the entire hotel team, we want to thank you for taking the time to post a review and for the wonderful ratings on our property. It is always encouraging to see high numbers on our reviews, and we are overwhelmed with happiness! Your review has been shared with the entire team as a way of celebrating the great guest experiences we delivered. We look forward to hosting you in the future! Once again, I appreciate you taking the time to post this review.We hope to welcome you again soon.

6/10 Soddisfacente

Robin Spurlock Twin

Viaggio di lavoro
Mi è piaciuto: Personale e servizio e comfort della camera
Adequate Accommodations
Spacious room, comfortable bed, good water pressure in shower. Could use some updating. Bathroom floor seemed a bit sticky if walking on it with bare feet. Really friendly and helpful front desk staff. Free breakfast was nice. Not sure if the hotel is pet friendly (assuming so) but there was a dog in the room next door one night that barked occassionally. Fortunately, it did not bark continuosly. Easy to get to and near some restaurants, gas station.
Soggiorno di 3 notti a settembre 2023
Risposta di Assistant GM Gwen, il giorno 4 ott 2023
Dear Ms. Spurlock,On behalf of the entire hotel team, I want to thank you for providing feedback about your stay at our property.We appreciate all feedback as it helps us to continue to improve in areas that have been brought to our attention by wonderful guests such as yourself. I want to truly apologize for the issue you experienced with our room floors being a bit sticky. I have met with my housekeeping supervisor, housekeepers, and my maintenance team to address this issue. Please know that this is not our standard and will correct this issue immediately. We truly understand how this issue had a negative impact on your stay at our hotel. Please know that we take all surveys and issues very seriously as we want our guests to have the best stay possible when staying with us. We are also in the process of making some great changes to the property, which we are very excited about, and we hope that if you are in our area again you will give our hotel another try so that we can make your next stay much better than your last. Also to answer your question regarding our hotel being pet friendly, we are and Marriott International is pet friendly no matter where you go. We are sorry that that the pet was a little noisy and hope this will not affect your returning to stay with us in the near future.Once again, I appreciate you taking the time to share your feedback and we hope to see you again.

2/10 Terribile

Shazi

Viaggio di coppia
Non mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Horrible experience
Soggiorno di 2 notti a settembre 2023
Risposta di General Manager, il giorno 25 set 2023
Good day Shazi,Thank you for taking the time to post a review. We truly apologize for any issues you may have experienced during your stay with us. We welcome any additional feedback regarding your stay so that we can ensure to correct the issue moving forward. Again, thank you much for your survey and please feel free to contact the property manager to further discuss your concerns.Have a wonderful day!

8/10 Buono

Molly

Soggiorno di 1 notte a settembre 2023
Risposta di General Manager, il giorno 24 ott 2023
Good day Molly,On behalf of the entire hotel team, we want to thank you for taking the time to post a review and for the wonderful rating and comments on our property. It is always encouraging to see high numbers on our reviews, and we are overwhelmed with happiness! Your review has been shared with the entire team as a way of celebrating the great guest experiences we delivered. We look forward to hosting you in the future! Once again, I appreciate you taking the time to post this review.We hope to welcome you again soon.

8/10 Buono

Raul

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte a settembre 2023
Risposta di General Manager, il giorno 25 set 2023
Good day Raul,On behalf of the entire hotel team, we want to thank you for taking the time to post a review and for the wonderful rating and comments on our property. It is always encouraging to see high numbers on our reviews, and we are overwhelmed with happiness! Your review has been shared with the entire team as a way of celebrating the great guest experiences we delivered. We look forward to hosting you in the future! Once again, I appreciate you taking the time to post this review.We hope to welcome you again soon.Have a wonderful day!

10/10 Eccellente

rachel

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Home Away from Home
Exceptional management and care for guests. From front desk to housekeeping staff, all are considerate and accommodating. Immaculately clean room, well stocked kitchen, courtyard area even offers a gas grill for guests to use. Nice breakfast buffet; and three Starbucks less than a mile from the hotel! Highly recommend.
Soggiorno di 1 notte a luglio 2023
Risposta di General Manager, il giorno 2 ago 2023
Good day Rachel,On behalf of the entire hotel team, we want to thank you for taking the time to post a review and for the wonderful rating and comments on our property. It is always encouraging to see high numbers on our reviews, and we are overwhelmed with happiness! Your review has been shared with the entire team as a way of celebrating the great guest experiences we delivered. We look forward to hosting you in the future! Once again, I appreciate you taking the time to post this review.

10/10 Eccellente

Courtney

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Very pleasant stay!
Very satisfied with our stay. Very pleased with the level of comfort and cleanliness of the room, and the whole hotel overall. The staff was very friendly and helpful, the room was very spacious and well maintained. We stayed for only one night but the suite was very accommodating for long term stays, as well. Nice kitchenette area that even had a small stove and oven and everything you would need if you wanted to cook meals. The bed was really comfortable too. Absolutely loved that check out was at 12pm as well! Our AC was broken and wouldnt turn off but we didnt bother the staff with it since we were only staying one night. They had extra blankets so it wasnt too bad. other than that, everything was perfect! Highly recommend!
Soggiorno di 1 notte a luglio 2023
Risposta di General Manager, il giorno 2 ago 2023
Good day Courtney,We are thrilled that you enjoyed your stay! Thank you very much for the wonderful comments and for the excellent rating! We hope to serve you again in the future!

10/10 Eccellente

Sharon

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Great stay, very hospitable staff and cozy
Soggiorno di 1 notte a luglio 2023
Risposta di General Manager, il giorno 2 ago 2023
Good afternoon Sharon,Thank you very much for the awesome rating and for the wonderful comments.We hope to serve you again in the future!

10/10 Eccellente

Adrienne

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Perfect!
Very clean and comfortable, thank you!
Soggiorno di 1 notte a luglio 2023
Risposta di General Manager, il giorno 20 lug 2023
Good day Adrienne, On behalf of the entire hotel team, we want to thank you for taking the time to post a review and for the wonderful ratings for our hotel,It is always encouraging to see high ratings, particularly when it comes from those who matter the most – you! We are thrilled you enjoyed your stay, and we hope to welcome you back in the future!Have a great day and a wonderful weekend!

10/10 Eccellente

Suzanne

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Loved Our Stay
The best price ever! The room was perfect! The bed was so comfortable! The staff was one of the best I’ve ever seen…extremely courteous and helpful! We’ll most definitely be back!
Soggiorno di 1 notte a luglio 2023
Risposta di General Manager, il giorno 10 lug 2023
Good day Suzanne,On behalf of the entire hotel team, we want to thank you for taking the time to post a review and for the wonderful ratings for our property. It is always encouraging to see high numbers on our surveys, and we are overwhelmed with happiness! Your survey has been shared with the entire team as a way of celebrating the great guest experiences we delivered. We are thrilled that you will stay with us again and certainly look forward to hosting you in the future!Once again, we appreciate you taking the time to complete this survey.Have a wonderful day!

2/10 Terribile

Jeffrey

Viaggio con famiglia e bambini piccoli
Non mi è piaciuto: Personale e servizio e condizioni e dotazioni della struttura
Someone at Hyatt should remind its employees what the term “hospitality” means and what is expected by customers. Try staffing the front desk so that when a guest walks into the lobby, there is staff available. Answer the phones. When a guest greets the staff member (should be vice versa to start with), acknowledge the guest and at least try to fake that you care about them as a valued customer. Make breakfast food that at least somewhat looks like the marketing photos you post throughout the hotel and try to make it edible (it’s really bad). How about this — pretend you are a legit hotel and run the place the way hotels usually run the business and make your frequent stay Hyatt members feel good about the experience. Start by firing the GM who runs this shi&hole so that staff can understand their role and what the basics of hospitality is all about. A total fail other than a nice location in the area. F.
Soggiorno di 5 notti a giugno 2023

10/10 Eccellente

Ryan

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a giugno 2023
Risposta di General Manager, il giorno 28 giu 2023
Good day Ryan,On behalf of the entire hotel team, we want to thank you for taking the time to complete this survey and for the wonderful ratings for our hotel,It is always encouraging to see high ratings, particularly when it comes from those who matter the most – you! We are thrilled you enjoyed your stay, and we hope to welcome you back in the future!Have a wonderful day!

10/10 Eccellente

Cicero

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a giugno 2023
Risposta di General Manager, il giorno 13 giu 2023
Good day Cicero,On behalf of the entire hotel team, we want to thank you for taking the time to complete this survey and for the wonderful ratings for our property. It is always encouraging to see high numbers on our surveys, and we are overwhelmed with happiness! Your survey has been shared with the entire team as a way of celebrating the great guest experiences we delivered. We hope that if you are in our area again you will choose our hotel as your place of stay. Once again, I appreciate you taking the time to complete this survey.We hope to welcome you again soon.

10/10 Eccellente

Beth

Viaggio di coppia, Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Great job 👍
Soggiorno di 1 notte a maggio 2023
Risposta di General Manager, il giorno 31 mag 2023
Good day Beth,On behalf of the entire hotel team, we want to thank you for taking the time to rate our hotel and post a comment. It is always encouraging to see high ratings, particularly when it comes from those who matter the most – you! We are thrilled you enjoyed your stay, and we hope to welcome you back in the future!Have a wonderful day!

6/10 Soddisfacente

Noah

Viaggio con la famiglia
Mi è piaciuto: Personale e servizio
Everything smelled like marijuana and it was a bit overpriced for the somewhat dirty, and outdated rooms.
Soggiorno di 2 notti a maggio 2023
Risposta di General Manager, il giorno 16 mag 2023
Dear Noah,On behalf of the entire hotel team, I want to thank you for sharing about your stay at our property.Your survey and comments have been shared with the entire team as we will utilize it as a tool to continue to improve in areas that has been brought to our attention by guest such as yourself. We appreciate all of your feedback, and we will continue to work on improving the areas you mentioned. We hope that if you are in our area again you will choose our hotel as your place of stay. Once again, I appreciate you taking the time to complete this post.

10/10 Eccellente

ALI

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a maggio 2023
Risposta di General Manager, il giorno 16 mag 2023
DearOn behalf of the entire hotel team, we want to thank you for taking then time to rate our hotel. It is always encouraging to see high numbers for our hotel, and we are overwhelmed with happiness! Your survey has been shared with the entire team as a way of celebrating the great guest experiences we delivered. We hope that if you are in our area again you will choose our hotel as your place of stay. Once again, I appreciate you taking the time to complete this survey.We hope to welcome you again soon.

10/10 Eccellente

Charlette

Soggiorno di 1 notte a maggio 2023
Risposta di General Manager, il giorno 31 mag 2023
Good day Charlette, On behalf of the entire hotel team, we want to thank you for taking the time to rate our hotel. We truly appreciate the high ratings and very happy that you enjoyed your stay! We hope to welcome you back in the future!Have a wonderful day!

2/10 Terribile

Steffanie

Viaggio con la famiglia
Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 2 notti ad aprile 2023
Risposta di General Manager, il giorno 31 mag 2023
Dear Stephanie,On behalf of the entire hotel team, we want to thank you for taking then time to rate our hotel.We welcome any additional feedback that you can provide that will help us meet and exceed your expectations. We utilize these surveys to help us continue to focus on areas of our hotel that has been brought to our attention by wonderful guest such as yourself. Once again, I appreciate you taking the time to complete this review.

2/10 Terribile

William

Viaggio di lavoro
Non mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
The property is very old…carpets were in bad condition and windows did not seal out all the noise from the street. The place smell and it was not up to standards.
Soggiorno di 1 notte a febbraio 2023
Risposta di General Manager, il giorno 22 mar 2023
Good day William,On behalf of the entire hotel team, I want to thank you for sharing about your stay at our property.We appreciate all feedback as it helps us to continue to improve in areas that has been brought to our attention by wonderful guest such as yourself. We are in the process of making some great changes to the property which we are very excited about and we hope that if you are in our area again you will give our hotel another try so that we can make your next stay much better than your last. Once again, I appreciate you taking the time to share your feedback.Have a wonderful day!

2/10 Terribile

Kimberly

Viaggio con la famiglia
Soggiorno di 2 notti a gennaio 2023
Risposta di General Manager, il giorno 22 mar 2023
Dear Kimberly,On behalf of the entire hotel team, we want to thank you for taking then time to complete this survey.We welcome any additional feedback that you can provide that will help us meet and exceed your expectations. We utilize these surveys to help us continue to focus on areas of our hotel that has been brought to our attention by wonderful guest such as yourself. We hope that if you are in our area again you will choose our hotel as your place of stay. Once again, I appreciate you taking the time to complete this survey.

10/10 Eccellente

Mary, Cumming

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
It aas a great stay
Risposta di Front Desk, il giorno 12 nov 2022
Thank you so much for taking time to give us feedback. Have a great day and hope to see you again!

6/10 Soddisfacente

Viaggiatore verificato

Viaggio di lavoro
Mi è piaciuto: Pulizia e comfort della camera
Soggiorno di 2 notti a ottobre 2022
Risposta di Nik, il giorno 26 ott 2022
Thank you for taking the time out to review us! We hope your travels bring you back to us here at TownePlace Suites.

10/10 Eccellente

Wesley

Soggiorno di 1 notte a ottobre 2022

10/10 Eccellente

Patrick

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte a settembre 2022

8/10 Buono

W

Soggiorno di 5 notti a settembre 2022
Risposta di AO, il giorno 9 ott 2022
W,Thank you so much for choosing to stay with us here at Towneplace Suites! We can't to see you again. Hope all is well.

10/10 Eccellente

Deborah

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a settembre 2022
Risposta di Nik, il giorno 23 set 2022
Thank you so much for taking time out of your day for the review, we appreciate your input and wish that you visit us again here at TownePlace Suites Marriott Alpharetta!

8/10 Buono

MARIO

Soggiorno di 7 notti a luglio 2022
Risposta di Ashley , il giorno 29 lug 2022
Hi Mario! Thank you for the reviews and for choosing to stay with us! We hope to see you again.

10/10 Eccellente

Tommy

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
🤘😎⚡🔥⚡😎🤘
Awesome stay. Very comfortable clean rooms beautiful people work here it's awesome
Soggiorno di 5 notti a giugno 2022
Risposta di General Manager, il giorno 14 giu 2022
Good day Tommy, Thank you so much for the awesome rating and the wonderful comments. The staff will be very happy to know that you enjoyed your stay! We can't wait to host you again! Have a wonderful day!

8/10 Buono

MICHELE

Mi è piaciuto: Pulizia e personale e servizio
Soggiorno di 5 notti a maggio 2022
Risposta di NN, il giorno 26 ott 2022
Good day Michelle! Thank you so much for the awesome rating. We appreciate you taking time our of your day to give us your thoughts. We can't wait to host you again! Have a wonderful day!

10/10 Eccellente

jAY

Viaggio di coppia, Viaggio di lavoro
Mi è piaciuto: Personale e servizio e condizioni e dotazioni della struttura
clean and safe
Soggiorno di 28 notti ad aprile 2022
Risposta di General Manager, il giorno 14 giu 2022
Good day Jay, Thank you very much for the wonderful rating and the positive comments. The team is very pleased to hear that you enjoyed your stay. We look forward to hosting you again. Have a wonderful day!