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Recensioni per VR Auckland City

4 out of 5
VR Auckland City
188 Hobson Street, Auckland

Recensioni

7,6

Buono

Valutazione di 10 - Eccellente. 849 su 3258 recensioni" "
Valutazione di 8 - Buono. 1322 su 3258 recensioni" "
Valutazione di 6 - Soddisfacente. 643 su 3258 recensioni" "
Valutazione di 4 - Scarso. 286 su 3258 recensioni" "
Valutazione di 2 - Terribile. 158 su 3258 recensioni" "

7,6/10

Pulizia

7,8/10

Personale e servizio

7,0/10

Servizi

7,2/10

Condizioni e dotazioni della struttura

7,0/10

Ecosostenibilità

Recensioni

6/10 Soddisfacente

andrea e cristina, milano

Mi è piaciuto: Comfort della camera
Non aspettatevi un superappartamento
La posizione ë comoda per il CBD ma la presenza melle immediate vicinanze di una mensa per senzatetto e di alcuni esercizi commerciali "esotici" (o meglio, asiatici...) non rende allegro il contesto. Servizio cortese ma un po' distratto: il primo giorno non abbiamo avuto la colazione prevista, che non é niente di che, ma se é compresa ci piacebbe averla...
Risposta di Jenny, il giorno 20 ago 2013
Dear Andrea thank you for your time to share your experience.

8/10 Buono

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Centrale. A breve distanza dalla SkyTower e dal bus turistico gratuito .
Ottima posizione.Posteggio a pagamento (20$) Reception: personale gentile e molto disponibile (recuperata agevolmente la videocamera dimenticata in stanza dopo la partenza). Alloggio non spazioso ma dotato di tutto il necessario con funzionale zona cottura. Connessione veloce internet via cavo.

10/10 Eccellente

Franco

Mi è piaciuto: Pulizia e personale e servizio
Appartamento spazioso, 2 camere,
Appartamento spazioso, 2 camere, bagno/doccia con lavatrice. Zona cucina con lavastoviglie. Posizione buona a pochi minuti dalla zona centrale di Auckland, a fianco della locale stazione di polizia.

10/10 Eccellente

Diego, Italia

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Auckland City Oaks
Ottobre 2010. La camera dispone di un angolo cottura. Molto spaziosa. La posizione e' abbastanza centrale. Gli autobus dall'aeroporto sono a circa due isolati. Ottimo rapporto qualita' prezzo. Provatelo!

10/10 Eccellente

Michael

Mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Soggiorno di 1 notte ad aprile 2024

4/10 Scarso

Tori

Viaggio con la famiglia
Non mi è piaciuto: Condizioni e dotazioni della struttura
The lady’s at the front desk were lovely,and very helpful.when we got up to our room there was paint missing on the walls,the toilet buttons only one worked to flush,missing cooking utensils,plates had chips out of them,there was no tea towels or dish washing soap to wash our dishes also the sink facet was super loose so wasn’t ideal to do any cleaning in the sink,there is stains on the carpets and yellow marks on the mattress that we slept on over all I probably wouldn’t bring my family back to stay,I highly recommend the vr on queen street though
Soggiorno di 1 notte ad aprile 2024
Risposta di Manager, il giorno 21 apr 2024
Dear Ms. Tori,We wish to thank you for your valuable feedback. We are delighted to know that you liked our staff and their approach toward customer delight, we take pride in that. Please accept our sincere apology for all the inconvenience you have encountered. We have noted your concerns very carefully and have taken appropriate actions to avoid any such re-occurrence. I hope your trip back home was fine.We now look forward to your next stay.

8/10 Buono

Anuragni

Viaggio di gruppo
Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
Stayed for a night with children, we were satisfied except couple of small issues which were resolved promptly.
Soggiorno di 1 notte ad aprile 2024
Risposta di Manager, il giorno 19 apr 2024
Dear Mr./Ms. Anurangi,We wish to thank you for your valuable feedback. We are delighted to know that you were satisfied with your stay with us.Please accept our sincere apology for any inconvenience you have encountered. I hope your trip back home was fine.We now look forward to your next stay.

10/10 Eccellente

Vida

Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
Easy access to the bus and shops.
Soggiorno di 3 notti ad aprile 2024
Risposta di Manager, il giorno 18 apr 2024
Dear Ms. Donaire,We wish to thank you for your valuable feedback. We are delighted to know that you enjoyed the location of the hotel. I hope your trip back home was fine.We now look forward to your next stay.

8/10 Buono

Cherise

Mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Will stay again when visiting Auckland again
Soggiorno di 2 notti ad aprile 2024
Risposta di Manager, il giorno 14 apr 2024
Dear Ms. Cherise,We wish to thank you for your valuable feedback. We are delighted to know that you enjoyed your stay with us.I hope your trip back home was fine.We now look forward to your next stay.

6/10 Soddisfacente

Jennifer

Viaggio con la famiglia
Non mi è piaciuto: Pulizia
I liked the location as it was close to a central bus stop. I did not like the bathroom which was unclean and had a strong smell of old urine.
Soggiorno di 3 notti ad aprile 2024
Risposta di Manager, il giorno 13 apr 2024
Dear Valued Guest,We wish to thank you for your valuable feedback. It is nice to know that you enjoyed the location of the hotel. Please accept our sincere apology for the cleanliness concern you have encountered. We have noted your concerns carefully and have taken appropriate actions to avoid such re-occurrence.I hope your trip back home was fine.We now look forward to your next stay.

8/10 Buono

Mana

Viaggio di gruppo
Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
Good help at service desk
Soggiorno di 1 notte a marzo 2024
Risposta di Manager, il giorno 15 apr 2024
Dear Valued Guest,We wish to thank you for your valuable feedback. We are delighted to know that you liked our staff and their approach towards customer delight, we take pride in that. I hope your trip back home was fine.We now look forward to your next stay.

6/10 Soddisfacente

Ho

Non mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
The positive side of this hotel are the location and budget friendly. However, the security is not good, drunk people will yelling on the 1st floor and beware if you are travel alone as me. Staff is polite but they wont really pay attention to their guest. As there is no notice card given to show “do not disturb”, I inform the front desk personally that I dont need any staff to clean up my room during my stay. However, once I get back to my room, staff has still come inside to have the room service.
Soggiorno di 3 notti a marzo 2024
Risposta di Manager, il giorno 4 apr 2024
Dear Valued Guest,We wish to thank you for your valuable feedback. It is nice to know that you enjoyed the location of the hotel. We appreciate all constructive comments, giving us a better idea of future improvements to our services. Please accept our sincere apology for all the inconvenience you have encountered.We have noted your concerns very carefully and have taken appropriate actions to avoid any such re-occurrence. I hope your trip back home was fine.We look forward to your next stay.

8/10 Buono

Ryan

Soggiorno di 1 notte a marzo 2024
Risposta di Manager, il giorno 23 apr 2024
Dear Mr. Ryan,We wish to thank you for your valuable feedback. I hope your trip back home was fine.We now look forward to your next stay.

8/10 Buono

Jody

Mi è piaciuto: Pulizia
Soggiorno di 2 notti a marzo 2024
Risposta di Manager , il giorno 2 apr 2024
Dear Ms. Jody,We wish to thank you for your valuable feedback. I hope your trip back home was fine.We now look forward to your next stay.

6/10 Soddisfacente

Marlee

Soggiorno di 2 notti a marzo 2024
Risposta di Manager, il giorno 19 apr 2024
Dear Ms. Marlee,We wish to thank you for your valuable feedback. I hope your trip back home was fine.We now look forward to your next stay.

8/10 Buono

Surender

Mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Soggiorno di 1 notte a marzo 2024
Risposta di Manager, il giorno 2 apr 2024
Dear Mr. Surender,We wish to thank you for your valuable feedback. I hope your trip back home was fine.We now look forward to your next stay.

4/10 Scarso

Joanne

Viaggio di gruppo
Non mi è piaciuto: Pulizia e servizi
Unfortunately when I checked in the toilet was dirty, the kitchen bin had not been emptied from the previous stay and smelt and we were only provided one towel for 3 guests.
Soggiorno di 1 notte a marzo 2024
Risposta di Manager, il giorno 4 apr 2024
Dear Valued Guest,We wish to thank you for your valuable feedback. Please accept our sincere apology for the cleanliness concern you have encountered. We have noted your concerns very carefully and have taken appropriate actions to avoid any such re-occurrence.I hope your trip back home was fine.We now look forward to your next stay.

8/10 Buono

Jerram

Location
Soggiorno di 3 notti a marzo 2024
Risposta di Manager, il giorno 27 mar 2024
Dear Mr./Ms. Jerram,We wish to thank you for your valuable feedback. It is nice to know that you enjoyed the location of our property. I hope your trip back home was fine.We now look forward to your next stay.

4/10 Scarso

Kaitlyn

Soggiorno di 1 notte a marzo 2024
Risposta di Manager, il giorno 14 apr 2024
Dear Ms. Kaitlyn,We wish to thank you for your valuable feedback.I hope your trip back home was fine.We now look forward to your next stay.

10/10 Eccellente

Kaniappa

Viaggio di coppia
Mi è piaciuto: Servizi e condizioni e dotazioni della struttura
Excellent accomodation
Soggiorno di 2 notti a marzo 2024
Risposta di Manager, il giorno 27 mar 2024
Dear Mr./Ms. Kaniappa, We wish to thank you for your valuable feedback. we are delighted to know that you have loved your stay with us. I hope your trip back home was fine. We now look forward to your next stay.

8/10 Buono

VARGHESE

Soggiorno di 1 notte a marzo 2024
Risposta di Manager, il giorno 10 apr 2024
Dear Mr. Varghese,We wish to thank you for your valuable feedback. I hope your trip back home was fine.We now look forward to your next stay.

6/10 Soddisfacente

Taylor

Viaggio con la famiglia
Non mi è piaciuto: Pulizia
I was pretty disappointed in staying here for how much we spent. The first room we were in there was no cover on the aircon vent, the kitchen sink faucet was not secured, the fridge was missing a foot and therefore wobbly and most importantly the aircon wasn't working. We changed rooms and in that room the soap dispenser was mostly pulled off the wall, all the bottles were empty with full bottles sitting on the shelf (as if that staff couldn't figure out how to change them), there was no cover on the key pad, and there were toenail clippings on the carpet suggesting it hadn't been vacuumed. We accepted these faults but still not overly impressive.
Soggiorno di 2 notti a marzo 2024
Risposta di Manager, il giorno 17 mar 2024
Dear Valued Guest,We wish to thank you for your valuable feedback. It is nice to know that you enjoyed the location of the hotel. Please accept our sincere apology for the cleanliness concerns and problems with the furniture that you have encountered. We have noted your concerns very carefully and have taken appropriate actions to avoid any such re-occurrence.I hope your trip back home was fine.We now look forward to your next stay.

2/10 Terribile

Emma

Viaggio di gruppo
We paid for an extra bed and that was put up, when we queried it we were told it we hadn’t paid for it but in the morning we were told we did and that we would receive a refund but didn’t. There were only 2 towels, no milk, and cigarette butts all on the balcony.
Soggiorno di 1 notte a marzo 2024
Risposta di Manager, il giorno 27 mar 2024
hank you for choosing to stay with us and we sincerely appreciate your feedback. We want to extend our sincerest apologies for the inconvenience that you had encountered within your stay with us, rest assure that we will brief and talk to all of our staff in regards with this kind of matter. Hoping to host you again during your next visit to Auckland and provide you with an exceedingly personalized experience.

10/10 Eccellente

Paul, AUCKLAND

Soggiorno di 1 notte a marzo 2024
Risposta di Manager, il giorno 5 apr 2024
Dear Mr. Paul,We wish to thank you for your valuable feedback. I hope your trip back home was fine.We now look forward to your next stay.

8/10 Buono

Lance

Viaggio di coppia
Mi è piaciuto: Pulizia
Average room and amenities
Soggiorno di 1 notte a marzo 2024
Risposta di Manager, il giorno 12 mar 2024
Dear Valued Guest,We wish to thank you for your valuable feedback. It is nice to know that you enjoyed the location of the hotel. I hope your trip back home was fine.We now look forward to your next stay

8/10 Buono

Wing Yee

Viaggio di gruppo
Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
At night , no staff at the check in counter , course of the filght arrival at 2235 , we show up hotel around 11pm ,but we can’t see and contact any staff, after 15-20 mins ,should be a indian staff show up and ask me is it check in.
Soggiorno di 1 notte a febbraio 2024
Risposta di Manager, il giorno 15 mar 2024
Dear Mr. Wing,We wish to thank you for your valuable feedback. Please accept our sincere apology for waiting 20 mins to check-in. I hope your trip back home was fine.We now look forward to your next stay.

8/10 Buono

Hayley

Viaggio di gruppo
Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
Not bad for an overnight stay. The glasses and plates etc were dirty when we got there, but we couldnt use the dishwasher as it was jammed shut and couldnt open. Parking system was great once we got manually let in as our swipes never worked. The location was great.
Soggiorno di 1 notte a marzo 2024
Risposta di FRONT DESK, il giorno 10 mar 2024
Dear Valued Guest,We wish to thank you for your valuable feedback. It is nice to know that you enjoyed the location of the hotel. I hope your trip back home was fine.We now look forward to your next stay

4/10 Scarso

Stacey

Viaggio di gruppo
Non mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
The apartment was in poor condition and not cleaned very well. Badly patched holes on the walls, missing extraction grate above the shower with duct tape where it was once stuck. Beds haven’t been vacuumed under in awhile, curtains coming off the tracks. General rundown condition. For the price of the apartment this was very disappointing.
Soggiorno di 1 notte a marzo 2024
Risposta di FRONT DESK, il giorno 10 mar 2024
Dear Valued Guest,We wish to thank you for your valuable feedback. I hope your trip back home was fine.We now look forward to your next stay And we are trying to do better to stay connected with us.

6/10 Soddisfacente

SINTES

Mi è piaciuto: Condizioni e dotazioni della struttura
Non mi è piaciuto: Pulizia
Soggiorno di 2 notti a marzo 2024
Risposta di FRONT DESK, il giorno 10 mar 2024
Dear Valued Guest,We wish to thank you for your valuable feedback. I hope your trip back home was fine.We now look forward to your next stay

8/10 Buono

Honoura

Viaggio con la famiglia
Mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Nice place to go casino and diner
Soggiorno di 7 notti a marzo 2024
Risposta di FRONT DESK, il giorno 10 mar 2024
Dear Valued Guest,We wish to thank you for your valuable feedback. It is nice to know that you enjoyed the location of the hotel. I hope your trip back home was fine.We now look forward to your next stay

10/10 Eccellente

Hidetaka

Viaggio di gruppo
Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
設備が充実していました。
Soggiorno di 4 notti a marzo 2024
Risposta di Manager, il giorno 7 mar 2024
Dear Mr./Ms. Hidetaka, We wish to thank you for your valuable feedback. It is nice to know that you enjoyed your stay with us. I hope your trip back home was fine. We now look forward to your next stay.

10/10 Eccellente

Nihat

Viaggio con la famiglia
Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
good quality
Soggiorno di 3 notti a marzo 2024
Risposta di Manager, il giorno 7 mar 2024
Dear Mr./Ms. Nihat,We wish to thank you for your valuable feedback. It is nice to know that you enjoyed your stay with us. I hope your trip back home was fine.We now look forward to your next stay.

2/10 Terribile

Sasha

Viaggio di gruppo
Non mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
We couldn’t use our bathroom sink all weekend as it was broken. Even when we went to reception to see if someone could take a look no one did during our stay. Our bed sheets were dirty, and there were cans of beer all under the bed from the guests prior. When I went to check out I mentioned this to the staff and said it just wasn’t good enough considering we paid money to stay, I was assured someone would contact me to discuss this and still not a single phone call. Dirty rooms and poor communication.
Soggiorno di 2 notti a marzo 2024
Risposta di Manager, il giorno 5 mar 2024
Dear Valued Guest,We wish to thank you for your valuable feedback. We appreciate all constructive comments, giving us a better idea of future improvements. Please accept our sincere apology for all the inconvenience you have encountered. We have noted your concerns very carefully and have taken appropriate actions to avoid any such re-occurrence. I hope your trip back home was fine.We now look forward to your next stay.

8/10 Buono

Valeriano

Soggiorno di 2 notti a febbraio 2024
Risposta di Manager, il giorno 22 mar 2024
Dear Mr. Valeriano,We wish to thank you for your valuable feedback. I hope your trip back home was fine.We now look forward to your next stay.

10/10 Eccellente

Shingo

Viaggio di lavoro
Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
スタッフがとても親切です！
Soggiorno di 3 notti a febbraio 2024
Risposta di Manager, il giorno 4 mar 2024
Dear Mr. Shingo,We wish to thank you for your valuable feedback. It is nice to know that you liked our staff and their approach towards customer delight, we take pride in that. I hope your trip back home was fine.We now look forward to your next stay.

6/10 Soddisfacente

Danielle

Viaggio di gruppo
Non mi è piaciuto: Servizi
Room was decent, although sheets had stains on them (blood an something else??). No parking was available had to park down a hill an walk up with our bags. Front desk night staff was not helpful when querried about parking he just said call the car park number an that was it no other help offered.
Risposta di NIK, il giorno 26 feb 2024
"Dear Valued Guest,We wish to thank you for your valuable feedback.Please accept our sincere apology for all the inconvenience you have encountered during your stay. "

6/10 Soddisfacente

Paul

Found it a bit stuffy. Air con was zero. Fans didn’t help..3 people and 2 towels..that was disappointing
Soggiorno di 2 notti a febbraio 2024
Risposta di Manager, il giorno 25 feb 2024
Dear Valued Guest,We wish to thank you for your valuable feedback. We appreciate all constructive comments, giving us a better idea of future improvements to our facilities and services. Please accept our sincere apology for all the inconvenience you have encountered.We have noted your concerns very carefully and have taken appropriate actions to avoid any such re-occurrence. I hope your trip back home was fine.We now look forward to your next stay.

8/10 Buono

Tiyaporn

Viaggio con la famiglia
Mi è piaciuto: Condizioni e dotazioni della struttura
Good thing is it is close to sky tower. On the other hand, floor is a bit sticky, broken fan and the smell from cooking.
Soggiorno di 1 notte a febbraio 2024
Risposta di Manager, il giorno 25 feb 2024
Dear Valued Guest,We wish to thank you for your valuable feedback. It is nice to know that you enjoyed the location of the hotel. We appreciate all constructive comments, giving us a better idea of future improvements to our facilities and services. Please accept our sincere apology for all the inconvenience you have encountered.We have noted your concerns very carefully and have taken appropriate actions to avoid any such re-occurrence. I hope your trip back home was fine.We now look forward to your next stay.

4/10 Scarso

Charlene

Viaggio con famiglia e bambini piccoli
Non mi è piaciuto: Servizi e condizioni e dotazioni della struttura
Soggiorno di 1 notte a febbraio 2024
Risposta di Manager, il giorno 25 feb 2024
Dear Valued Guest,We wish to thank you for your valuable feedback. We would appreciate if you could share your experience to give us a better idea of improving our service and facilities.I hope your trip back home was fine.We now look forward to your next stay.

10/10 Eccellente

Fa

Mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Soggiorno di 2 notti a febbraio 2024
Risposta di NIK, il giorno 19 feb 2024
Dear Valued Guest,We wish to thank you for your valuable feedback

8/10 Buono

Carla

Viaggio con la famiglia
Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
Didn't stay long enough to give a better review but liked it.
Soggiorno di 1 notte a febbraio 2024
Risposta di Manager, il giorno 6 feb 2024
Dear Ms. Carla,We wish to thank you for your valuable feedback. It is nice to know that you enjoyed your stay in our hotel. I hope your trip back home was fine.We now look forward to your next stay.

6/10 Soddisfacente

Janne

Viaggio con la famiglia
Non mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Good for a short stay. Maybe not a 3 star but okaysh.
Soggiorno di 2 notti a gennaio 2024
Risposta di Manager, il giorno 30 gen 2024
Dear Ms. Janne,We wish to thank you for your valuable feedback. I hope your trip back home was fine.We now look forward to your next stay.

4/10 Scarso

Amit

Soggiorno di 3 notti a gennaio 2024
Risposta di Manager, il giorno 23 gen 2024
Dear Mr. Amit,We wish to thank you for your valuable feedback. I hope your trip back home was fine.We now look forward to your next stay.

4/10 Scarso

Indira

Non mi è piaciuto: Condizioni e dotazioni della struttura
We were only informed upon check in that the AC was not working. No prior notice considering we checked in late. And it’s summer. We were provided with fans.
Soggiorno di 2 notti a gennaio 2024
Risposta di Manager, il giorno 23 gen 2024
Dear Mr./Ms. Indira,We wish to thank you for your valuable feedback. Please accept our sincere apology for all the inconvenience you have experienced regarding air-conditioning as have encountered a sudden air-conditioning issue in the building.I hope your trip back home was fine.We now look forward to your next stay.

10/10 Eccellente

Aleksey

Viaggio di gruppo
Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
You can’t go wrong with the location and the price is outstanding!
Soggiorno di 1 notte a gennaio 2024
Risposta di Manager, il giorno 23 gen 2024
Dear Mr. Aleksey,We wish to thank you for your valuable feedback. It is nice to know that you enjoyed the location of the hotel. I hope your trip back home was fine.We now look forward to your next stay.

8/10 Buono

Tehere

Viaggio di coppia
Nous avons séjourné 3 nuits et l'ensemble était assez convenable seul défaut l'eau de la salle de bain sortait de la cabine de douche, à notre arrivée les serviettes étaient humides et le réfrigérateur ne fonctionnait pas.
Soggiorno di 3 notti a dicembre 2023
Risposta di Manager, il giorno 23 gen 2024
Dear Mr./Ms. Tehere,We wish to thank you for your valuable feedback. It is nice to know that you enjoyed the location of the hotel. Please accept our sincere apology for all the inconvenience you have encountered.I hope your trip back home was fine.We now look forward to your next stay.

10/10 Eccellente

Adecel

Soggiorno di 2 notti a gennaio 2024
Risposta di Manager, il giorno 17 gen 2024
Dear Ms. Adecel,We wish to thank you for your valuable feedback. I hope your trip back home was fine.We now look forward to your next stay.

8/10 Buono

Ida Hass

Viaggio con la famiglia
Mi è piaciuto: Pulizia
Central overnatning, inden rundrejse i New Zealand
Soggiorno di 1 notte a dicembre 2023
Risposta di Manager, il giorno 16 gen 2024
Dear Mr./Ms. Hass,We wish to thank you for your valuable feedback. It is nice to know that you enjoyed the location of the hotel. I hope your trip back home was fine.We now look forward to your next stay.

6/10 Soddisfacente

Ponie

Soggiorno di 7 notti a gennaio 2024
Risposta di Manager, il giorno 16 gen 2024
Dear Ms. Ponie,We wish to thank you for your valuable feedback. I hope your trip back home was fine.We now look forward to your next stay.

8/10 Buono

Aimee

Non mi è piaciuto: Pulizia
Risposta di Manager, il giorno 16 gen 2024
Dear Ms. Aimee,We wish to thank you for your valuable feedback. I hope your trip back home was fine.We now look forward to your next stay.