Tutte le recensioni mostrate sono state scritte da ospiti che hanno effettivamente soggiornato nella struttura. Solo i viaggiatori che hanno prenotato un soggiorno con noi possono inviare una recensione. Verifichiamo le recensioni seguendo le nostre linee guida e le pubblichiamo tutte, positive e negative.Maggiori informazioniApertura in un’altra finestra
Valutazione di 10 - Eccellente. 218 su 605 recensioni" "
10 - Eccellente
218
Valutazione di 8 - Buono. 219 su 605 recensioni" "
8 - Buono
219
Valutazione di 6 - Soddisfacente. 87 su 605 recensioni" "
6 - Soddisfacente
87
Valutazione di 4 - Scarso. 47 su 605 recensioni" "
4 - Scarso
47
Valutazione di 2 - Terribile. 34 su 605 recensioni" "
2 - Terribile
34
8,2/10
Pulizia
8,6/10
Personale e servizio
7,4/10
Servizi
7,6/10
Condizioni e dotazioni della struttura
7,2/10
Ecosostenibilità
Recensioni
10/10 Eccellente
ANGELA
7 set 2017
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Camere pulite e personale cortese e disponibile
ANGELA
Soggiorno di 1 notte ad agosto 2017
2/10 Terribile
Nicole
Viaggio con la famiglia
21 apr 2024
Non mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
It was dirty, all the advertisements were inaccurate when stating they had a pool. This is not true. There was food and candy still on the floor, the room had broken lamp shades and peeling wallpaper. Prices were steep for what was offered. I would not recommend this hotel.
Nicole
Soggiorno di 1 notte ad aprile 2024
Risposta di General Manager, il giorno 22 apr 2024
Dear Nicole, Thank you for sharing your experience at our hotel. We regret your disappointment with our pool being closed for renovations. We have removed it from our amenity list on the hotel's website and am sorry if you were not aware about this when making reservations. We also appreciate your feedback regarding our hotel requiring some updating and it has been shared with the management. Thank you and we wish you safe travels.Sincerely,Robert Minto,General Manager
10/10 Eccellente
Kelly
Viaggio con animali domestici, Viaggio con la famiglia
11 apr 2024
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Very clean and comfortable, close to Walmart and i-95 which was very convenient
Kelly
Soggiorno di 1 notte ad aprile 2024
Risposta di General Manager, il giorno 12 apr 2024
Dear Kelly,Thank you for the five-star review and we are glad to know that we exceeded your expectations with our clean accommodations and ideal location. It is great to know this added to your stay. Thank you again for your nice comments. We look forward to your next stay at Comfort Inn Augusta Civic Center.Sincerely,Robert Minto,General Manager
4/10 Scarso
Thomas
Viaggio con animali domestici, Viaggio con famiglia e bambini piccoli
6 apr 2024
Non mi è piaciuto: Personale e servizio e condizioni e dotazioni della struttura
Pool has been closed for over a month. According to the hotel we just left we had to go back and get a pillow we left. Told him we were staying here and that they didn't inform us that the pool was out. They said it has been out for months and they advertise as a hotel with a pool and hot tub. Also they only have satellite TV which is covered with snow. We had four channels because they didn't want to clean it. When my daughter got visibly upset about not having a pool the lady said well you could cancel your stay. You won't find another room anywheres else though
Was very rude and same thing with the TV. Said it satellite TV and there's snow on the dish. It might start working. It might not. It is what it is. When I looked for this hotel I searched for a hotel with a swimming pool. I kind of think that's on Expedia also. I would hope that Expedia might check in on this and change when you search for a hotel with a pool and not include one that's been shut down for months and is not planning on being reopened because it's out of date and their heater is broke and they do not plan on fixing it
Thomas
Soggiorno di 1 notte ad aprile 2024
Risposta di General Manager, il giorno 9 apr 2024
Dear Thomas, Thank you for staying at our hotel and for letting us know about your experience. We always aspire to exceed our guests' expectations; therefore, we apologize for the concerns you had during your stay. We value your time and will follow up on your feedback. We hope to have another opportunity to host you. Sincerely,Robert Minto, General Manager
8/10 Buono
Betsy
14 mar 2024
Mi è piaciuto: Pulizia, personale e servizio, servizi
I am disappointed that after staying here a month ago and finding the fitness center closed that it is still closed a month later.
Betsy
Soggiorno di 1 notte a marzo 2024
Risposta di General Manager, il giorno 17 mar 2024
Dear Betsy, Thank you for sharing your experience at our hotel. While we are glad you had an overall good stay, we regret your disappointment regarding the fitness center. We are currently remodeling our fitness center and pool and will also make every effort to notify guests in the future when it is closed due to maintenance issues. We hope you will revisit us so we can provide you with the experience you were hoping for. Thank you again! Sincerely,Robert Minto,General Manager
8/10 Buono
Tamara, Hilton
Viaggio di coppia, Viaggio di lavoro
11 mar 2024
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Comfortable and clean. Quiet. Staff was friendly and helpful
Tamara
Soggiorno di 1 notte a marzo 2024
Risposta di General Manager, il giorno 11 mar 2024
Dear Tamara, Thank you for such a positive review of our hotel. We are glad you found your room clean and quiet and our staff friendly. Thank you for choosing Comfort Inn Augusta Civic Center. We look forward to making your next visit a great one once again.Sincerely, Robert Minto, General Manager
4/10 Scarso
Richard
18 feb 2024
Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Terrible unfriendly service. The rooms are ugly, dimly lit, and outdated. I also suspect they don't change the filters in the heaters because both my girlfriend and I were so congested, we had dry sore throats, and our eyes were watering. I will never stay here again. You can get a super nice room at the Marriott for $20 more. Well worth the extra money!
Richard
Soggiorno di 1 notte a febbraio 2024
Risposta di General Manager, il giorno 20 feb 2024
Dear Richard, Thank you for taking the time to review your stay with us. We regret not meeting your expectations and apologize for your experience. Regarding the filters, while we do inspect and change them as needed, we wish you had informed us while you were still here so that we could have had it checked. Once again, our apologies, and we hope you will allow us another opportunity to host you.Sincerely,Robert Minto,General Manager
10/10 Eccellente
Aaron
8 gen 2024
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Aaron
Soggiorno di 4 notti a gennaio 2024
Risposta di General Manager, il giorno 9 gen 2024
Dear Aaron, We appreciate you taking the time to leave your five-star rating regarding your recent visit to Comfort Inn Augusta Civic Center. It is great to know you enjoyed your stay and we hope to welcome you again soon. Sincerely, Robert Minto, General Manager
4/10 Scarso
Susan
30 dic 2023
Non mi è piaciuto: Personale e servizio e condizioni e dotazioni della struttura
Shoddy service
We had no hot water in the shower. We reported this to the front desk and nothing was done. Also, the room was not made up for any of the three days we were there. While we were waiting in the lobby for our ride on the last day, we had to listen to the front desk person and another staff member talking very loudly to each other about how bad it was to work there and just generally complaining. I thought that was very unprofessional, given that they could clearly see there were hotel guests in the room. It was just annoying to have to listen to their complaining at top volume for 15 or 20 minutes. On the plus side, the bed was comfortable.
Susan
Soggiorno di 3 notti a dicembre 2023
Risposta di General Manager, il giorno 31 dic 2023
Dear Susan,Thank you for the review of your recent stay with us. We want all our guests to have an outstanding experience at our hotel; therefore, we apologize for not meeting your expectations. Your feedback is valuable to us and will be used to make improvements. We wish you a very Happy New Year and hope you will return for a better experience next time.Sincerely,Robert Minto,General Manager
2/10 Terribile
Jamie
26 dic 2023
Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
No Hot Water, No Heat, Fire Alarm kept me up all night.
Refused to give me a credit or refund
Jamie
Soggiorno di 1 notte a dicembre 2023
Risposta di General Manager, il giorno 29 dic 2023
Dear Jamie,Thank you for your review and for choosing our hotel. We certainly apologize for the issues you encountered during your stay with us. Since your reservation was made through a third party, we recommend you reach out to them for any assistance. We appreciate your patience, and we hope you will allow us another opportunity to host you in the future.Sincerely,Robert Minto,General Manager
6/10 Soddisfacente
Wendy
Viaggio con la famiglia
25 dic 2023
Mi è piaciuto: Pulizia
Not a pleasant experience!!
I had requested a handicapped room as I have Muscular Dystrophy so I need bars in the bathroom and space to bring my rolo walker into the bathroom…the reservation desk had no handicapped rooms available and had at least moved me to the ground floor. But to the furthest end. I could not get my walker into the bathroom, let alone deal with using the facility..my spouse had to help me to the toilet help me up and there was no way I could shower…I was totally disappointed with this. Then to get into the bed was a total nightmare. You need to keep the mattress lower for handicapped and elderly people.
Wendy
Soggiorno di 1 notte a dicembre 2023
Risposta di General Manager, il giorno 29 dic 2023
Dear Wendy,Thank you for evaluating your stay with us. We are disappointed to know that we did not meet your expectations of comfort in your accommodations. We apologize for not being able to fulfill their request for the handicapped room. It was our pleasure to host you, and we hope you will come back soon.Sincerely,Robert Minto,General Manager
10/10 Eccellente
Donna
24 dic 2023
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Accommodating and friendly staff
Donna
Soggiorno di 1 notte a dicembre 2023
Risposta di General Manager, il giorno 29 dic 2023
Thank you for the perfect rating, Donna! We are delighted you had a great time at Comfort Inn Augusta Civic Center and you liked our welcoming staff. We look forward to making your next stay a great one once again.Sincerely,Robert Minto,General Manager
10/10 Eccellente
Rita
23 dic 2023
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Rita
Soggiorno di 1 notte a dicembre 2023
Risposta di General Manager, il giorno 29 dic 2023
Thank you for the excellent rating, Rita! We are thrilled we met your expectations for a fantastic stay at Comfort Inn Augusta Civic Center and it will be our pleasure to host you again.Sincerely,Robert Minto,General Manager
10/10 Eccellente
Andrew, Fairfield
23 dic 2023
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Andrew
Soggiorno di 2 notti a dicembre 2023
Risposta di General Manager, il giorno 29 dic 2023
Dear Andrew,It is wonderful to know you had an enjoyable stay at Comfort Inn Augusta Civic Center. We appreciate the excellent rating and hope to make your next stay an exceptional one as well.Sincerely,Robert Minto,General Manager
10/10 Eccellente
Travis
22 dic 2023
Travis
Soggiorno di 5 notti a dicembre 2023
Risposta di General Manager, il giorno 29 dic 2023
Dear Travis,Thank you for the generous rating of Comfort Inn Augusta Civic Center. We strive to provide each guest with an exceptional visit; therefore, it is lovely to know that we exceeded your expectations. We hope you are already planning your next stay with us.Sincerely,Robert Minto,General Manager
2/10 Terribile
Casey
Viaggio con la famiglia
19 dic 2023
Non mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Casey
Soggiorno di 1 notte a dicembre 2023
Risposta di General Manager, il giorno 23 dic 2023
Dear Casey,We are disappointed to know that your stay was not outstanding and we apologize if we missed out on any essential opportunities to make your visit the seamless, memorable one you deserve. We would appreciate it if you could reach out to us and let us know what we could have done to make your experience better. Thank you and have a good day. Sincerely,Robert Minto,General Manager
10/10 Eccellente
Deidra
Viaggio con la famiglia
11 dic 2023
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Deidra
Soggiorno di 2 notti a dicembre 2023
Risposta di General Manager, il giorno 15 dic 2023
Dear Deidra,Thank you for your outstanding rating! It is a pleasure to know that we exceeded your expectations. We look forward to hosting you again at Comfort Inn Augusta Civic Center, and we hope that will be soon!Sincerely,Robert MintoGeneral Manager
8/10 Buono
Charles
7 dic 2023
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
I was happy with my 5 night stay. I feel it was a good value for the price. It was convenient for my reason to be in the area. The breakfast was good enough for low cost travel; there were several hot options and numerous other food choices.
One unsatisfactory item: the front desk was unattended for at least 20 minutes one evening when assistance was needed. A sign was posted to acknowledge that no one was there, but there was no information on how to contact someone for assistance.
Charles
Soggiorno di 5 notti a dicembre 2023
Risposta di General Manager, il giorno 8 dic 2023
Dear Charles, Thank you for being our guest at Comfort Inn Augusta Civic Center. We are glad that you had an overall good stay and that you appreciated our location and breakfast. However, we apologize for the inconvenience you had. It was a pleasure to host you and we hope to see you again soon. Sincerely, Robert Minto, General Manager
8/10 Buono
Deidra
Viaggio con la famiglia
1 dic 2023
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Deidra
Soggiorno di 2 notti a novembre 2023
Risposta di General Manager, il giorno 5 dic 2023
Dear Deidra,We appreciate you taking the time to leave your eight-star rating regarding your recent visit to Comfort Inn Augusta Civic Center. It is great to know you enjoyed your stay and we hope to welcome you again soon.Sincerely,Robert MintoGeneral Manager
10/10 Eccellente
Deidra
Viaggio con la famiglia
27 nov 2023
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Clean and the staff were very friendly!
Deidra
Soggiorno di 3 notti a novembre 2023
Risposta di General Manager, il giorno 8 dic 2023
Dear Deidra, Thank you for being our guest at Comfort Inn Augusta Civic Center. We are glad that you had an overall good stay and that you appreciated our accommodations and service. We hope this great experience will bring you back to stay with us again soon.Sincerely, Robert Minto, General Manager
8/10 Buono
Diane
14 nov 2023
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Older hotel
First time for us to stay there. Older hotel needing some updating. The fitness center and pool where closed becausr of renovations so im hoping the renovations will continue to the rest of the hotel
Diane
Soggiorno di 1 notte a novembre 2023
Risposta di General Manager, il giorno 14 nov 2023
Dear Diane, Thank you for taking the time to review your stay with us. We are glad that you had an overall good stay. We have also noted your observations on our property. Your feedback is important to us and we will use it to determine future changes and improvements. Thank you once again, and we hope you will visit us again when you are back in the area.Sincerely, Robert Minto, General Manager
8/10 Buono
Richard
Viaggio di lavoro
8 nov 2023
Mi è piaciuto: Pulizia, condizioni e dotazioni della struttura, comfort della camera
Good stay at comfort inn.
Overall pleasant stay at the comfort inn. Found 1 dead black fly in bathroom but other than that it was good.
Richard
Soggiorno di 1 notte a novembre 2023
Risposta di General Manager, il giorno 9 nov 2023
Dear Richard, Thank you for being our guest. We are glad that you had an overall good stay at our hotel. Thank you for the feedback, and we look forward to making your next stay with us perfect in every way.Sincerely, Robert Minto, General Manager
6/10 Soddisfacente
D
Viaggio di lavoro
25 ott 2023
Mi è piaciuto: Pulizia e personale e servizio
D
Soggiorno di 2 notti a ottobre 2023
Risposta di General Manager, il giorno 27 ott 2023
Dear Guest,Thank you for the rating. We are pleased you had a good stay, although we wish we knew what could have made it perfect. Thank you and we hope you will visit us again.Sincerely,Robert Minto,General Manager
8/10 Buono
nancy
22 ott 2023
nancy
Soggiorno di 1 notte a ottobre 2023
Risposta di General Manager, il giorno 24 ott 2023
Dear Nancy, Thank you for letting us know that you had a great stay at Comfort Inn Augusta Civic Center. It was such a joy to host you, and we hope you will be back soon. Sincerely, Robert Minto, General Manager
10/10 Eccellente
Sophia
18 ott 2023
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Sophia
Soggiorno di 1 notte a ottobre 2023
Risposta di General Manager, il giorno 19 ott 2023
Dear Sophia, Thank you for the five-star rating! We are delighted to have exceeded your expectations. We enjoyed having you as our guest, and we hope to see you again at Comfort Inn Augusta Civic Center. Sincerely, Robert Minto, General Manager
2/10 Terribile
Don
17 ott 2023
Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Don
Soggiorno di 1 notte a ottobre 2023
Risposta di General Manager, il giorno 19 ott 2023
Dear Don, We are disappointed to see your rating and apologize that you did not enjoy your stay with us. We would appreciate hearing from you where we could have made improvements. Thank you and we hope you will visit us again.Sincerely, Robert Minto, General Manager
8/10 Buono
David
Viaggio con la famiglia
15 ott 2023
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
David
Soggiorno di 2 notti a ottobre 2023
Risposta di General Manager, il giorno 17 ott 2023
Dear David, It is wonderful to know you had an enjoyable stay at Comfort Inn Augusta Civic Center. We appreciate the positive rating and hope to make your next stay an exceptional one as well.Sincerely, Robert Minto, General Manager
10/10 Eccellente
Karen, ARLINGTON
10 ott 2023
Very nice young man at the front desk.
Karen
Soggiorno di 1 notte a ottobre 2023
Risposta di General Manager, il giorno 10 ott 2023
Dear Karen,Thank you for choosing Comfort Inn Augusta Civic Center. We are delighted to know you had a great stay and we appreciate your kind comments for our front desk staff. It was a pleasure to have you as our guest and we look forward to hosting you again in the future.Sincerely,Robert Minto,General Manager
4/10 Scarso
Viaggiatore verificato
8 ott 2023
Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Condizioni e dotazioni della struttura
Under maintenence...
Paid premium price for a non premium stay. Pool was under maintenance, and gym was under maintenence. I would not have booked knowing this nor paid the premium price.
Viaggiatore verificato
Soggiorno di 1 notte a ottobre 2023
Risposta di General Manager, il giorno 10 ott 2023
Dear Guest,Thank you for staying at our hotel and for letting us know about your experience. We are sorry that your visit with us fell short of your expectations and hope you will accept our apologies for the concerns you outlined in your review. Regarding our rates, we work hard to keep them competitive, so we are sorry to hear you felt that was not the case. Thank you for the feedback, and we look forward to making your next stay with us perfect in every way.Sincerely,Robert Minto,General Manager
6/10 Soddisfacente
Susan
8 ott 2023
Mi è piaciuto: Pulizia e personale e servizio
This is an old hotel that hasn't been updated. Bathroom is very small in room. No public bathroom. It is clean. Friendly, helpful staff. Breakfast room is very small. Hot food okay.
Susan
Soggiorno di 2 notti a ottobre 2023
Risposta di General Manager, il giorno 8 ott 2023
Dear Susan,Thank you for taking the time to review your stay with us. We are pleased to know your overall visit was satisfactory and that you appreciated our staff. However, we apologize for not meeting some of your expectations and have noted your observations on our property. Your feedback is important to us and we will use it to determine future changes and improvements. Thank you once again, and we hope you will visit us again when you are back in the area.Sincerely,Robert Minto,General Manager
10/10 Eccellente
nancy
7 ott 2023
nancy
Soggiorno di 1 notte a ottobre 2023
Risposta di General Manager, il giorno 27 ott 2023
Thank you for the perfect rating, Nancy! We are delighted you had a great time at Comfort Inn Augusta Civic Center and we look forward to making your next stay a great one once again.Sincerely,Robert MintoGeneral Manager
10/10 Eccellente
Patricia
Viaggio con la famiglia
26 set 2023
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
super
very clean
Patricia
Soggiorno di 2 notti a settembre 2023
Risposta di General Manager, il giorno 27 set 2023
Dear Patricia, We are truly delighted to know that you had a wonderful time with us here at Comfort Inn Augusta Civic Center and that you enjoyed our clean accommodations. Thank you for taking the time to share these comments online for others to read as well. We look forward to your next visit!Sincerely, Robert Minto, General Manager
10/10 Eccellente
John
19 set 2023
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
John
Soggiorno di 2 notti a settembre 2023
Risposta di General Manager, il giorno 20 set 2023
Thank you for your outstanding rating, John! It is a pleasure to know that we exceeded your expectations. We look forward to hosting you again at Comfort Inn Augusta Civic Center, and we hope that will be soon!Sincerely, Robert Minto, General Manager
10/10 Eccellente
everett
17 set 2023
everett
Soggiorno di 1 notte a settembre 2023
Risposta di General Manager, il giorno 7 ott 2023
Dear Guest, It is wonderful to know you had an enjoyable stay at Comfort Inn Augusta Civic Center. We appreciate the excellent rating and hope to make your next stay an exceptional one as well.Sincerely, Robert Minto, General Manager
10/10 Eccellente
Holly
Viaggio di coppia
4 set 2023
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
The front desk staff was friendly and helpful, the bed very comfortable, and the room quiet. It was just right for us.
Holly
Soggiorno di 1 notte a settembre 2023
Risposta di General Manager, il giorno 5 set 2023
Dear Holly, Thank you for taking the time to let us know about your visit. We are thrilled that you had an overall good stay and that you appreciated our service and accommodations. It was a pleasure to host you at Comfort Inn Augusta Civic Center, and we hope you will be back soon!Sincerely, Robert Minto, General Manager
10/10 Eccellente
FRANCIS
3 set 2023
Mi è piaciuto: Pulizia e personale e servizio
No problems
FRANCIS
Soggiorno di 1 notte a settembre 2023
Risposta di General Manager, il giorno 5 set 2023
Dear Francis, Thank you for letting us know that you had a great stay at Comfort Inn Augusta Civic Center. It was such a joy to host you, and we hope you will be back soon. Sincerely, Robert Minto, General Manager
10/10 Eccellente
jeffrey
29 ago 2023
jeffrey
Soggiorno di 1 notte ad agosto 2023
Risposta di General Manager, il giorno 18 set 2023
Thank you for your outstanding rating, Jeffrey! It is a pleasure to know that we exceeded your expectations. We look forward to hosting you again at Comfort Inn Augusta Civic Center, and we hope that will be soon! Sincerely, Robert Minto, General Manager
6/10 Soddisfacente
Christopher
Viaggio con la famiglia
28 ago 2023
Mi è piaciuto: Personale e servizio e comfort della camera
OK
Fine, a little beat up but clean and friendly
Christopher
Soggiorno di 2 notti ad agosto 2023
Risposta di General Manager, il giorno 29 ago 2023
Dear Christopher, We strive to provide our guests with clean accommodations and excellent service and we are glad to know we were successful in doing that during your stay with us. Thank you for choosing to stay with us and we hope to see you again soon.Sincerely, Robert Minto, General Manager
10/10 Eccellente
Jeanna, Moodus
21 ago 2023
Jeanna
Soggiorno di 1 notte ad agosto 2023
Risposta di General Manager, il giorno 11 set 2023
Dear Jeanna, Thank you for the five-star rating! We are delighted to have exceeded your expectations. We enjoyed having you as our guest, and we hope to see you again at Comfort Inn Augusta Civic Center.Sincerely, Robert Minto, General Manager
8/10 Buono
Darlene
19 ago 2023
Darlene
Soggiorno di 2 notti ad agosto 2023
Risposta di General Manager, il giorno 22 ago 2023
Dear Darlene, It is wonderful to know you had an enjoyable stay at Comfort Inn Augusta Civic Center. We appreciate the excellent rating and hope to make your next stay an exceptional one as well. Sincerely, Robert Minto, General Manager
8/10 Buono
Kathleen
Viaggio con animali domestici, Viaggio di coppia
15 ago 2023
Mi è piaciuto: Servizi
Check in and other staff were very pleasant. Convenient to sores and restaurants.
Kathleen
Soggiorno di 1 notte ad agosto 2023
Risposta di General Manager, il giorno 16 ago 2023
Dear Kathleen, Thank you for evaluating your stay at Comfort Inn Augusta Civic Center. We are glad that you had a great stay and that you appreciated our friendly service. We are also pleased to know that our ideal location close to restaurants was very convenient for you. It was a pleasure to host you, and we hope to see you again soon.Sincerely, Robert Minto, General Manager
4/10 Scarso
Joseph
Viaggio con la famiglia
15 ago 2023
Mi è piaciuto: Pulizia e comfort della camera
Non mi è piaciuto: Condizioni e dotazioni della struttura
Joseph
Soggiorno di 2 notti ad agosto 2023
Risposta di General Manager, il giorno 16 ago 2023
Dear Joseph,We are disappointed to see your rating and apologize that you did not enjoy your stay with us. We would appreciate hearing from you where we could have made improvements. Thank you and we hope you will visit us again.Sincerely, Robert Minto, General Manager
10/10 Eccellente
mel
Viaggio con la famiglia
14 ago 2023
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Fast check in.
mel
Soggiorno di 1 notte ad agosto 2023
Risposta di General Manager, il giorno 16 ago 2023
Dear Guest, Thank you for your generous review of Comfort Inn Augusta Civic Center. We are glad you had a great stay and that you found our check-in process quick and easy. It will be our pleasure to host your next stay when you are back in the area.Sincerely, Robert Minto, General Manager
10/10 Eccellente
Paul
7 ago 2023
Mi è piaciuto: Personale e servizio e condizioni e dotazioni della struttura
i needed a clean place to stay for a night in Augusta and this Comfort Inn was good for that. The staff both at check in and check out were exceptional.
Paul
Soggiorno di 1 notte ad agosto 2023
Risposta di General Manager, il giorno 8 ago 2023
Dear Paul, Thank you for taking the time to share your amazing experience at Comfort Inn Augusta Civic Center. We strive to provide our guests with clean accommodations and excellent service and we are glad to know we were successful in doing that during your stay with us. Thank you once again for visiting us and we look forward to hosting you again soon.Sincerely, Robert Minto, General Manager
10/10 Eccellente
Claudia
6 ago 2023
Claudia
Soggiorno di 1 notte ad agosto 2023
Risposta di General Manager, il giorno 26 ago 2023
Thank you for the perfect rating, Claudia! We are delighted you had a great time at Comfort Inn Augusta Civic Center and we look forward to making your next stay a great one once again. Sincerely, Robert Minto, General Manager
10/10 Eccellente
Selvin
Viaggio con la famiglia
26 lug 2023
Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
Good service
Selvin
Soggiorno di 1 notte a luglio 2023
Risposta di General Manager, il giorno 27 lug 2023
Dear Selvin,Thank you so much for sharing your feedback after your time with us here at Comfort Inn Augusta Civic Center. Our staff will be delighted to know that you appreciated their service. We loved having you as our guest and we hope to have the pleasure of another visit in the not-too-distant future.Sincerely,Robert Minto,General Manager
8/10 Buono
Robert
19 lug 2023
Robert
Soggiorno di 1 notte a luglio 2023
Risposta di General Manager, il giorno 21 lug 2023
Dear Robert,It is wonderful to know you had an enjoyable stay at Comfort Inn Civic Center. We appreciate the rating and hope to make your next stay an exceptional one.Sincerely,Robert Minto,General Manager
8/10 Buono
John
Viaggio con la famiglia
17 lug 2023
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
John
Soggiorno di 1 notte a luglio 2023
Risposta di General Manager, il giorno 18 lug 2023
Dear John,It is wonderful to know you had an enjoyable stay at Comfort Inn Civic Center. We appreciate the rating and we hope to have the opportunity to host you again soon. Sincerely,Robert Minto,General Manager
4/10 Scarso
Alicia
Viaggio con la famiglia
17 lug 2023
Mi è piaciuto: Personale e servizio e comfort della camera
Non mi è piaciuto: Condizioni e dotazioni della struttura
Spend more and stay elsewhere.
For $318 per night we had hoped the pool area would be clean and inviting. There isn't a hot tub like the pictures show. Very disappointing. Lots of cobwebs in the basement where the pool is. Our teenagers refused to use the pool area, which was how we justified the cost. Breakast was what we expected- frozen eggs and pre-cooked bacon with pastries and a waffle maker. The only caveat was that it was down a long hallway off of the hotel rooms and the room was full of construction workers which was intimidating for our kids to use the space.
Room was clean, but definitely had an odor from the previous occupants which was concerning.
Would not stay here again.
Alicia
Soggiorno di 1 notte a luglio 2023
Risposta di General Manager, il giorno 18 lug 2023
Dear Alicia,Thank you for being our guest and for letting us know about your experience. It was disappointing to read that your stay was anything less than exceptional. The pool area is currently undergoing extensive repair and it should be completed by the fall. We apologize for the overall unpleasant experience you had and we hope to have the opportunity to provide you with a better stay in the future. Sincerely,Robert Minto,General Manager
6/10 Soddisfacente
Robert
Viaggio con la famiglia
10 lug 2023
Mi è piaciuto: Pulizia
Robert
Soggiorno di 3 notti a luglio 2023
Risposta di General Manager, il giorno 12 lug 2023
Dear Robert,Thank you for choosing our hotel and for sharing your rating. We are glad you had an overall good stay, and we look forward to welcoming you back for a perfect experience next time.Sincerely,Robert Minto,General Manager