Esterni

Recensioni per Holiday Inn Express & Suites Austin Round Rock, an IHG Hotel

2.5 out of 5

Recensioni

8,2

Ottimo

Valutazione di 10 - Eccellente. 247 su 480 recensioni" "
Valutazione di 8 - Buono. 110 su 480 recensioni" "
Valutazione di 6 - Soddisfacente. 65 su 480 recensioni" "
Valutazione di 4 - Scarso. 24 su 480 recensioni" "
Valutazione di 2 - Terribile. 34 su 480 recensioni" "

8,4/10

Pulizia

8,6/10

Personale e servizio

8,0/10

Servizi

8,0/10

Condizioni e dotazioni della struttura

8,2/10

Ecosostenibilità

Recensioni

8/10 Buono

Reil, Vallejo

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Good
Soggiorno di 1 notte a maggio 2024
Risposta di Ashley W, il giorno 10 mag 2024
Thank you for your feedback. We are happy to know that you enjoyed your stay with us! We look forward to seeing you again soon!

6/10 Soddisfacente

Rebecca

Viaggio di lavoro, Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Easy to find. Great personnel. Clean.
Soggiorno di 1 notte ad aprile 2024
Risposta di Tara Thompson, il giorno 25 apr 2024
I am glad you enjoyed your stay at the holiday inn express!

8/10 Buono

Robert

Viaggio con la famiglia
Mi è piaciuto: Personale e servizio
Close to many restaurants within walking distance. Beds are comfortable. Only complaint is some much needed upgrades are warranted. Bathroom was not great. Patchwork done on walls and tub and so old it wasn’t clean.
Soggiorno di 3 notti ad aprile 2024
Risposta di Tara Thompson, il giorno 22 apr 2024
We appreciate your feedback and are delighted that you have had a great stay at our hotel. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. We are extremely appreciative of your feedback on all of our attendants! We look forward to seeing you again on your future travels to Round Rock.

6/10 Soddisfacente

Robert

Viaggio con la famiglia
Mi è piaciuto: Personale e servizio e servizi
Non mi è piaciuto: Pulizia
Faucet in shower did not work very well, mold in corner of room 106. no chairs to sit on in room, poor lighting, no grab bar in shower/tub to hold on to during shower. Staff very friendly, helpful and responsive. good breakfast.
Soggiorno di 5 notti ad aprile 2024
Risposta di Ashley W, il giorno 16 apr 2024
Thank you for your review of your recent stay at the Holiday Inn Express Austin Round Rock. Your feedback is extremely valuable to us as we strive to improve with each and every stay. At the Holiday Inn Express Austin Round Rock, we take great pride and care of our beautiful hotel. Our main priority is to continuously maintain a comfortable and inviting atmosphere. We genuinely apologize for the experience you had with the odor of the rooms and we will be taking the necessary actions to fix this immediately.We hope that you stay with us again when in Round Rock, it would be a pleasure to have the opportunity to turn your experience around.

10/10 Eccellente

Angela

Mi è piaciuto: Servizi
Ice machine was broken and my king was converted to two queens.
Soggiorno di 1 notte ad aprile 2024
Risposta di Tara Thompson, il giorno 12 apr 2024
We appreciate the feedback about your stay and want to apologize for the inconveniences you had at our hotel with your most recent stay. Our goal is to not only meet but to exceed our guest's expectations and unfortunately we did not meet your expectations.

10/10 Eccellente

Christine

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
This was a really nice place. The Cracker Barrel is across the parking lot within walking distance. Very easy to get in and out of the parking lot along the frontage road. Cordial service. Clean room.
Soggiorno di 1 notte ad aprile 2024
Risposta di Tara Thompson, il giorno 11 apr 2024
We appreciate your feedback and are delighted that you have had a great stay at our hotel. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. We are extremely appreciative of your feedback on all of our attendants! We look forward to seeing you again on your future travels to Round Rock.

6/10 Soddisfacente

Alicia, Lumberton

Viaggio con la famiglia
Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Property is in need of TLC. Hallways have a bad odor. Bathroom in the room had cracks all in walls, broke tiles and dirty.
Soggiorno di 1 notte ad aprile 2024
Risposta di Ashley W, il giorno 10 apr 2024
Thank you for your review of your recent stay at the Holiday Inn Express Austin-Round Rock. Your feedback is extremely valuable to us as we strive to improve with each and every stay. At the Holiday Inn Express Austin-Round Rock we take great pride and care of our beautiful hotel. Our main priority is to continuously maintain a comfortable and inviting atmosphere. We genuinely apologize for the experience you had with the odor of the rooms and we will be taking the necessary actions to fix this immediately.We hope that you stay with us again when in Round Rock, it would be a pleasure to have the opportunity to turn your experience around.

10/10 Eccellente

Kimberly

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Conveniences and hospitality.
Soggiorno di 2 notti ad aprile 2024
Risposta di Tara Thompson, il giorno 7 apr 2024
I am happy you enjoyed your stay with us and that the facilities and service were what you expected and deserved. We appreciate your time in sharing your experience.

4/10 Scarso

Kelly

Viaggio con la famiglia
The swimming pool was non functional. One elevator was non functional. The toilet had to be adjusted to work properly and it he coffee maker was not working.
Soggiorno di 3 notti a marzo 2024
Risposta di Ashley W, il giorno 5 apr 2024
We value your honest feedback. I apologize for your poor experience during your stay with us. Guest satisfaction is our highest priority, and we clearly missed the mark. Thank you for sharing your review as it encourages improvement for better guest stays. Please except my sincere apology and thank you for choosing to stay with us

8/10 Buono

Gary

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Room was spacious!
Soggiorno di 1 notte a marzo 2024
Risposta di Ashley W, il giorno 2 apr 2024
Thank you for your feedback. We are happy to know you enjoyed your stay with us and look forward to seeing you again soon.

6/10 Soddisfacente

Yoshitsugu

Soggiorno di 1 notte a marzo 2024
Risposta di Ashley W, il giorno 29 mar 2024
We appreciate the feedback about your stay and want to apologize for the inconveniences you had at our hotel with your most recent stay. Our goal is to not only meet but to exceed our guests expectations and unfortunately we did not meet your expectations. We have taken corrective action so that we can prevent these kinds of things from happening in the future. Once again my apologies and we hope that you will give us a second chance in being your hotel of choice.

10/10 Eccellente

ana

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Buena opcion para viaje en familia. Teníamos torneo en el sport center y quedo excelente!
Soggiorno di 2 notti a marzo 2024
Risposta di Ashley W, il giorno 26 mar 2024
Gracias por tus comentarios. ¡Estamos encantados de saber que disfrutó de su estadía con nosotros y esperamos verlo pronto nuevamente

8/10 Buono

Kim

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi
We had a double queen suite and it was incredibly spacious, the room was very clean and the bed linens and towels all smelled clean and fresh which is a big deal for me. Love that the vanity is separate from the water closet because I have a teenage daughter…enough said. The location was great because it was close to our venue and also close to a great selection of restaurants which we walked to both nights because the parking lot is well lit. However, the place could use a little tlc. One of the elevators was out of service, a large crack in the shower wall tile was poorly repaired, the faucet at the vanity was difficult to turn on gently, so it blasted water, splashing everything around it. Nothing that ruined the experience, just the reasons the property conditions didn’t get an excellent score.
Soggiorno di 2 notti a marzo 2024
Risposta di Ashley W, il giorno 25 mar 2024
Thank you for your feedback on both the positive and negative aspects of your stay. We are happy to hear you enjoyed your stay and will be speaking with our team to get the issues in the room resolved. Again, thank you for your feedback. We hope you will give us another opportunity in the future.

8/10 Buono

Melissa

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi
Wish pool was open. The ataff were friendly and place was clean. It was a nice stay.
Soggiorno di 2 notti a marzo 2024
Risposta di Ashley W, il giorno 25 mar 2024
Thank you for your feedback. We are happy to hear that you enjoyed your stay with us and look forward to seeing you again soon!

10/10 Eccellente

Savannah

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Front desk staff was super friendly; they made my son a balloon sword upon arrival so I thought that was nice. Room was spacious and served our family well. Everything was clean! Would probably choose this hotel if we come back.
Soggiorno di 1 notte a marzo 2024
Risposta di Ashley W, il giorno 25 mar 2024
Thank you for your feedback. We are thrilled to hear that you enjoyed your stay with us and look forward to seeing you again soon!

10/10 Eccellente

Aide E.

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Nice
Soggiorno di 3 notti a marzo 2024
Risposta di Ashley W, il giorno 15 mar 2024
Thank you for your feedback. We are thrilled to know you enjoyed your stay with us and look forward to seeing you again soon!

10/10 Eccellente

Sheena

Soggiorno di 2 notti a marzo 2024
Risposta di Ashley W, il giorno 1 apr 2024
We appreciate your feedback and are delighted that you have had a great stay at our hotel. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. We look forward to seeing you again on your future travels to Round Rock.

10/10 Eccellente

Stacy

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Newly renovated so it was very modern. Staff were super nice! Bed /Pillows comfy overall great stay
Soggiorno di 1 notte a marzo 2024
Risposta di Ashley W, il giorno 11 mar 2024
We appreciate your feedback and are delighted that you have had a great stay at our hotel. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. We are extremely appreciative of your feedback on all of our attendants! We look forward to seeing you again on your future travels to Round Rock.

10/10 Eccellente

Shayne

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Everything was great
Soggiorno di 1 notte a febbraio 2024
Risposta di Ashley W, il giorno 5 mar 2024
I am happy you enjoyed your stay with us and that the facilities and service were what you expected and deserved. We appreciate your time in sharing your experience.

6/10 Soddisfacente

Amanda

Viaggio con la famiglia
Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
The area was great and staff was awesome. My biggest issue was that we saw two small roaches and three silverfish bugs in our room. We stay at Holiday Inn Express’ pretty frequently and have never seen bugs so this was a first for us. Kinda bummed about that…
Soggiorno di 2 notti a marzo 2024
Risposta di Ashley W, il giorno 4 mar 2024
Thank you for your feedback. We appreciate hearing about both the positive and negative aspects of your stay with us. We will work with our team to correct this issue. We hope you will give us an opportunity in the future to make your stay more enjoyable.

8/10 Buono

Sunny Yuk Fai

Soggiorno di 8 notti a febbraio 2024
Risposta di Ashley W, il giorno 25 mar 2024
Thank you for your feedback. We are happy to hear that you enjoyed your stay with us and look forward to seeing you again soon!

8/10 Buono

Luis Enrique

Soggiorno di 2 notti a marzo 2024
Risposta di Ashley W, il giorno 25 mar 2024
Thank you for your feedback. We are happy to hear that you enjoyed your stay with us and look forward to seeing you again soon!

10/10 Eccellente

JUANA

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Very clean place very friendly staff it was very nice our stay at This Hotel
Soggiorno di 1 notte a marzo 2024
Risposta di Ashley W, il giorno 4 mar 2024
Thank you for your feedback. We are thrilled you enjoyed your stay with us and look forward to seeing you again soon!

4/10 Scarso

Debbie

Viaggio di coppia
Non mi è piaciuto: Condizioni e dotazioni della struttura
Considering what I paid for a room, I was not at all satisfied. The room definitely needed updating, extremely low water pressure in bathroom sink, broken coffeemaker, and able to hear all that was in vicinity to the room. There are a lot of choices for a stay in the area and wished I had chosen differently.
Soggiorno di 1 notte a febbraio 2024
Risposta di Ashley W, il giorno 29 feb 2024
Thank you for your feedback. As the Assistant General Manager at this property, I would like to express my deepest apologies to you. I apologize the experiences during your stay were not of the greatest quality that we strive for.

8/10 Buono

Jon

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 3 notti a febbraio 2024
Risposta di Ashley W, il giorno 22 feb 2024
Thank you for your feedback. We are happy to hear you enjoyed your stay with us and look forward to seeing you again soon.

6/10 Soddisfacente

John

Soggiorno di 1 notte a febbraio 2024
Risposta di Ashley W, il giorno 22 mar 2024
We appreciate the feedback about your stay and want to apologize for the inconveniences you had at our hotel with your most recent stay. Our goal is to not only meet but to exceed our guests expectations and unfortunately we did not meet your expectations. We have taken corrective action so that we can prevent these kinds of things from happening in the future. Once again my apologies and we hope that you will give us a second chance in being your hotel of choice.

4/10 Scarso

Yuri

Viaggio con la famiglia
Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Condizioni e dotazioni della struttura
Stayed on the second floor. I could hear the people above me. Only slept for an hour.
Soggiorno di 1 notte a febbraio 2024
Risposta di Ashley W, il giorno 19 feb 2024
Thank you for your feedback. I apologize for this experience during your stay. We hope you will give us another opportunity to make this right in the future.

10/10 Eccellente

Sandra, Tomball

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Nice room. Great stay.
Soggiorno di 1 notte a febbraio 2024
Risposta di Ashley W, il giorno 19 feb 2024
Thank you for your feedback. We are thrilled you enjoyed your stay with us and look forward to seeing you again soon!

10/10 Eccellente

Julie

Mi è piaciuto: Personale e servizio
Soggiorno di 1 notte a febbraio 2024
Risposta di Ashley W, il giorno 17 feb 2024
Thank you for your feedback. We are thrilled you enjoyed your stay with us and look forward to seeing you again soon!

10/10 Eccellente

John

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Easy.
Soggiorno di 5 notti a dicembre 2023
Risposta di Ashley W, il giorno 13 feb 2024
Thank you for staying with us. We are thrilled to know you enjoyed your stay with us and look forward to seeing you again soon!

10/10 Eccellente

John

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Easy check in and everyone was nice.
Soggiorno di 6 notti a dicembre 2023
Risposta di Ashley W, il giorno 13 feb 2024
Thank you for staying with us. We are thrilled to know you enjoyed your stay with us and look forward to seeing you again soon!

6/10 Soddisfacente

ADALBERTO

Viaggio di lavoro
Non mi è piaciuto: Pulizia, condizioni e dotazioni della struttura, comfort della camera
Soggiorno di 1 notte a febbraio 2024
Risposta di Ashley W, il giorno 9 feb 2024
Thank you for your feedback.

10/10 Eccellente

LLOYD

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a febbraio 2024
Risposta di Ashley W, il giorno 6 feb 2024
Thank you for your feedback. We are thrilled to know you enjoyed your stay with us and look forward to seeing you again soon!

10/10 Eccellente

KRISTINA, San Antonio

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Can I tell you that what stuck out the most is the customer service. I came and left with the feeling of luxury hotel customer service. In truth, this is a budget hotel. Did it knock my socks off? No. Did it meet every need while I was there for less than 10 hours. Yes. But the desk associates (when I checked in and out) were so nice and professional, it really filled any other gaps there could have been. Excellent stay.
Soggiorno di 1 notte a febbraio 2024
Risposta di Ashley W, il giorno 2 feb 2024
Dear KRISTINA,I’ve just shared your review with the Holiday Inn Express Austin Round Rock Team and you made everyone’s day a little brighter today! Thank you for taking time to review the hotel, we are all happy to learn that you enjoyed our brand of customer service. We also thank you for sharing the downfalls, we take our commitment to provide excellent service very serious here at Holiday Inn Express Austin Round Rock Team and you just helped us focus on areas of improvement. We appreciate you and look forward to serving you in the future.

10/10 Eccellente

Jeff

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 2 notti a gennaio 2024
Risposta di Ashley W, il giorno 3 feb 2024
Thank you for your feedback. We are thrilled you enjoyed your stay with us and look forward to seeing you again soon!

6/10 Soddisfacente

Suzanne

Soggiorno di 1 notte a gennaio 2024
Risposta di Ashley W, il giorno 22 mar 2024
We appreciate the feedback about your stay and want to apologize for the inconveniences you had at our hotel with your most recent stay. Our goal is to not only meet but to exceed our guests expectations and unfortunately we did not meet your expectations. We have taken corrective action so that we can prevent these kinds of things from happening in the future. Once again my apologies and we hope that you will give us a second chance in being your hotel of choice.

10/10 Eccellente

Marina

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Staff was great and room was very clean.
Soggiorno di 1 notte a gennaio 2024
Risposta di Ashley W, il giorno 29 gen 2024
Thank you for your feedback. We are thrilled to know you enjoyed your stay with us and look forward to seeing you again soon!

2/10 Terribile

Jodi

Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
It’s supposed to be dog friendly but they don’t allow dogs.
Soggiorno di 1 notte a gennaio 2024
Risposta di Ashley W, il giorno 6 feb 2024
Thank you for your feedback. Our hotel does accommodate service animals, however, as reflected on our website, we are not a pet friendly hotel. We apologize for the inconvenience.

6/10 Soddisfacente

Bradly

Mi è piaciuto: Pulizia
Non mi è piaciuto: Condizioni e dotazioni della struttura
Soggiorno di 2 notti a gennaio 2024
Risposta di Ashley W, il giorno 25 gen 2024
Thank you for your feedback.

10/10 Eccellente

Pat

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a gennaio 2024
Risposta di Ashley W, il giorno 22 gen 2024
Thank you for your feedback. We are thrilled you enjoyed your stay with us and look forward to seeing you again soon!

6/10 Soddisfacente

robert

Viaggio con la famiglia
Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Condizioni e dotazioni della struttura
Noise
Becoming dated. We were given extra sheets for the pullout. The sheets had numerous purplish stains as if they were treated with something to remove bodily fluids or something. They were completely gross. We fortunately had extra blankets of our own to get us through the night. The breakfast was phenomenal for a free offering. The ladies maintaining that area were exceptionally helpful and worked diligently to keep fresh and stocked stations. There were some issues with the curtain sliders missing on the sides to block light and the noise from the cars racing down the interstate outside was oppressive. Other than that the property was in a great location and reasonable for a night.
Soggiorno di 2 notti a gennaio 2024
Risposta di Ashley W, il giorno 20 gen 2024
Dear Robert,Thank you for taking the time to review the Holiday Inn Express Austin Round Rock. Your feedback is truly valuable to our success and we are grateful to have the opportunity to learn about your experience. We appreciate you sharing the negative and positive aspects of your recent stay. Please accept our most sincere apologize for the bad service you had with the noise and linen condition. We will work together to address these issues and correct them so that they do not happen again in the future. Thank you for pointing out the staff's kindness and we hope that you give us another opportunity when your travels bring you back to Round Rock.

10/10 Eccellente

Holly

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
The staff at this property were very friendly and professional! Will definitely stay here again!
Soggiorno di 3 notti a gennaio 2024
Risposta di Ashley W, il giorno 20 gen 2024
We appreciate your feedback and are delighted that you have had a great stay at our hotel. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. We are extremely appreciative of your feedback on all of our attendants! We look forward to seeing you again on your future travels to Round Rock.

10/10 Eccellente

Mr Shailendra

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 2 notti a gennaio 2024
Risposta di Ashley W, il giorno 14 gen 2024
Thank you for your feedback. We are delighted to know you enjoyed your stay with us and look forward to seeing you again soon!

10/10 Eccellente

Pilar

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Soggiorno di 2 notti a dicembre 2023
Risposta di Ashley W, il giorno 21 dic 2023
Thank you for your feedback! We are thrilled you enjoyed your stay with us and look forward to seeing you again soon!

2/10 Terribile

Ravi

Non mi è piaciuto: Pulizia e personale e servizio
Soggiorno di 1 notte a dicembre 2023
Risposta di Ashley W, il giorno 18 dic 2023
As the Assistant General Manager at this property, I would like to express my deepest apologies to you. I apologize the experiences during your stay were not of the greatest quality that we strive for.

10/10 Eccellente

David

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 2 notti a novembre 2023
Risposta di Ashley W, il giorno 18 dic 2023
We appreciate your feedback and are delighted that you have had a great stay at our hotel. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. We look forward to seeing you soon in Round Rock.

8/10 Buono

Cindia

Soggiorno di 1 notte a dicembre 2023
Risposta di Ashley W, il giorno 18 dic 2023
We appreciate your feedback and are delighted that you have had a great stay at our hotel. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. We look forward to seeing you soon in Round Rock.

8/10 Buono

Deena, Yuma

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The hotel was very comfortable, spacious and very clean. The staff was very friendly and helpful.
Soggiorno di 1 notte a settembre 2023
Risposta di Ashley W, il giorno 18 dic 2023
We appreciate your feedback and are delighted that you have had a great stay at our hotel. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. We look forward to seeing you soon in Round Rock.

10/10 Eccellente

eliane

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Ver nice
Soggiorno di 1 notte a dicembre 2023
Risposta di Ashley W, il giorno 18 dic 2023
We appreciate your feedback and are delighted that you have had a great stay at our hotel. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. We look forward to seeing you again on your future travels to Round Rock.

2/10 Terribile

JAngel

Viaggio di coppia
Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
First room was kinda dirty and the toilet stop working then the second room was dirty and the tv was in a bad placement
Soggiorno di 2 notti a novembre 2023
Risposta di Ashley W, il giorno 4 dic 2023
Thank you for staying with us and sharing your review. I understand that your stay was not all you hoped it would be.