Lupita, Gracias por sus comentarios, lamentamos mucho que haya tenido una mala experiencia durante su reciente visita debido al agua caliente y al servicio al cliente. He pasado sus comentarios a nuestros gerentes de departamento para que los revisen con todo el equipo, de modo que pueda mejorar esto y no tener este tipo de problemas en el futuro. Esperamos que nos brinde otra oportunidad de impresionarlo y demostrarle que esta fue una excepción a nuestra cultura de servicio normal.

Eduardo, We are glad to hear that you enjoyed your stay with us, If you are ever in the area again do come by and see us!

Jamie, Thankyou for the perfect score and kind words, We hope to see you in the future!

Vinod, We are very glad to hear that we were able to accommodate your needs and request in a timely manner, Thankyou for choosing to stay with us!

Christy,Thank you so much for taking the time to leave us a survey! We are thrilled to see you enjoyed your stay with us and that our staff was helpful. We hope to see you again soon.

Melodie,Thank you for the perfect rating! We are so glad to hear that you enjoyed your stay, and we hope to see you soon.

Hannah, we’re sorry to see that we fell short of winning you over on your recent stay. We wish we knew more details so that we could work to address your specific concerns, and we hope you’ll give us another chance to further impress you!

We love impressing our guests, Vasantha, and we’re sorry to see that we fell short of winning you over on your recent stay. We wish we knew more details so that we could work to address your specific concerns, and we hope you’ll give us another chance to further impress you!

Deanna, we appreciate your feedback.With booking through third party sites a lot of the rates have only certain room types that are locked. However if you directly book through IHG you will have more options on what kind of room type you would like!

Jason,We are sorry to hear your stay was not the most comfortable for you, we do wish you a great rest of your week and hope to see you again so we can make your next stay a memorable one!

Alasia, We are beyond grateful to hear that you enjoyed your stay here with us and given us the opportunity to serve you with Honesty and Kindness, Thankyou for the thoughtful review and score, Take care Alasia!

Mary, We are glad to hear that we met your expectations. Thankyou for choosing us and letting us provide you with excellent service, Take care!

Armando, We are glad to hear you enjoyed your stay with us and as a bonus enjoyed the Bath sets, we hope to see you in the future!

Susan, Thankyou for having the time for leave us a review, We hope you enjoyed your stay with us!

Kushal, Thankyou for taking the time to leave us a positive review, We take pride in our hotel and love to see that we are making a good impression for our guests. Take care!

Jose Maria, Gracias por la puntuación perfecta, apreciamos mucho su atención. ¡Veremos si también podemos conseguir más artículos para la barra de desayuno!

Riley we appreciate the perfect score you have left us, We are glad that you enjoyed your stay!

Shellie, We are sorry to hear that we did not give you the correct size plug for the shower drain, We will work with our team to insure we are giving out the correct items, Thankyou for reaching out with your concerns!

Xazaveria, we are grateful to hear that you had a welcoming and memorable stay with us, we hope to see you in the future!

Brian, We greatly appreciate your business and the positive feedback you have provided, If you are ever in the area come by and see us again!

Ravi we are very sorry to hear that your stay was not the most pleasant, third party bookings are restricted to certain room types that are locked in with that specific rate code, If you ever do decide to book again do look for the other options for rooms with room rates.

Elsy, nos alegra saber que haya disfrutado de su estancia con nosotros. ¡Vuelve a vernos si estás otra vez por la zona!

Olumide, We are happy to hear that you enjoyed your stay overall with us, as for the breakfast items We will speak with higher ups to see what we can do about getting a little bit more of a variety for the breakfast, Thank you for your concerns!

Mary, Thankyou for having the time to leave us a perfect score, We appreciate your business!

Erica, We are very pleased to hear that you enjoyed your stay with us and that we provided you with excellent service, If you are ever in the are again come by and see us!

Cindy thankyou for the perfect score, We hope to see you again if you're ever in the area!

Alfredo, we are very sorry to hear you did not enjoy your stay with us, If you want to share with what was going on with your stay, I would be more than happy to help you and figure out how to make things right, feel free to contact us directly at the front desk and ask for jonathan, Thankyou!

Kevin we are glad to hear you enjoyed your stay here with us at the Holiday Inn Express!

Ching, we are sorry to hear your stay was not the most comfortable for you, We do wish you a great rest of your week and hope to see you again so we can make your next stay a memorable one!

Gabriela,Thank you so much for taking the time to leave your review. We greatly appreciate your kind words about the Front Desk agent that checked in and were happy to read that you enjoyed your stay. We hope to see you again soon.

Brad, thank you so much for a perfect score! We are thrilled to see you enjoyed your stay with us and we hope to see you again soon.

Lisa,Thank you for the perfect rating! We hope to see you again soon.

Pablina,On behalf of the entire staff thank you so much for a perfect rating! Thank you so much for taking your time to leave a review and we hope to see you again soon.

Beverly,Thank you so much for the great rating. We are so happy that you enjoyed your stay and look forward to your next visit where we can hopefully impress you more and get all 5 stars!

Vaibhav,We value your business and appreciate the positive review; we hope to see you again in the future if you're ever in the area!

Tiffany,We are thrilled to see you've enjoyed your stay with us. Thank you for taking the time to leave us a review and we hope to see you soon!

Adedoyin,Thank you for the perfect rating! We are so happy you enjoyed your stay and hope to see you again soon.

Carolina,Thank you so much for taking the time to leave your feedback. We do apologize for the delay in check in and we are very happy that you enjoyed your overall stay. We hope to see you again soon.

Muhammad,We love impressing our guests and we’re sorry to see that we fell short of winning you over on your recent stay. We are always taking feedback to let us know where and how to fix the problem that occurred, if you have any questions, please feel free to reach out.

Adedoyin,We are thrilled to see you've enjoyed your stay with us. Thank you for taking the time to leave us a review and we hope to see you soon!

Randy,Thank you so much for the perfect rating we are so happy to hear that you enjoyed your stay and hope to see you again soon!

Michael we really appreciate the perfect score and your time to leave us a review, we are glad everything was satisfactory. If you're ever in the area come and visit us again!

Thank you so much for a perfect rating! We are thrilled you enjoyed your stay and hope to see you again.