Salottino della hall

Recensioni per Ameriway Inn and Suites

2.5 out of 5
Ameriway Inn and Suites
898 North Van Dyke Road, Bad Axe, MI

Recensioni

8,4

Ottimo

Valutazione di 10 - Eccellente. 348 su 793 recensioni" "
Valutazione di 8 - Buono. 293 su 793 recensioni" "
Valutazione di 6 - Soddisfacente. 87 su 793 recensioni" "
Valutazione di 4 - Scarso. 41 su 793 recensioni" "
Valutazione di 2 - Terribile. 24 su 793 recensioni" "

8,6/10

Pulizia

9,0/10

Personale e servizio

7,8/10

Servizi

8,2/10

Condizioni e dotazioni della struttura

8,0/10

Ecosostenibilità

Recensioni

10/10 Eccellente

Travis

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
It is a cute, clean, and quaint hotel. Staff was nice. Plenty of room inside my room. All the receptacles seemed to be across the room and away from the beds. Would've been nice to charge my phone overnight near me.
Soggiorno di 1 notte ad aprile 2024

6/10 Soddisfacente

Beth

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Hotel was clean. Staff was friendly. One of the reasons we chose this hotel was for the hot tub and when we got there the hot tub was down for maintenance and had been for 3 months with no mention on the Expedia site.
Soggiorno di 2 notti ad aprile 2024

8/10 Buono

Paul

Viaggio con la famiglia
Mi è piaciuto: Servizi
I would have liked eggs and a meat offered for breakfast not really a waffle fan Jacuzzi was out of order 😞
Soggiorno di 2 notti ad aprile 2024
Risposta di Front Desk, il giorno 2 mag 2024
Thank You for your feedback it is greatly appreciated. We serve continental breakfast here as we are not equip for a hot breakfast but do offer the waffle maker as something hot.

10/10 Eccellente

Daniel

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Just after breakfast on our check-out morning internet service was inexplicably interrupted. Connection wasn't achieved before our ultimate checkout time,
Soggiorno di 1 notte ad aprile 2024
Risposta di front desk, il giorno 2 mag 2024
Sorry to hear that you had to experience the internet interruption along with us as well. It's very frustrating on our end as well when the provider for service is down. So I understand. Thank you for taking the time to leave a review it is greatly appreciated.

10/10 Eccellente

Richard

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte a marzo 2024
Risposta di Front Desk, il giorno 1 apr 2024
Thank you for taking your time to leave a review. We appreciate your feedback. Glad you enjoyed your stay and look forward to future stays.

10/10 Eccellente

Pamila L.

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
I arrived very late due to weather. When I arrived, the staff addressed me by name (Note: I have never stayed at this hotel before). My check in lasted maybe 2 minutes which was excellent since I was tired. Even the staff a few hours later at checkout was excellent!!!
Soggiorno di 1 notte a marzo 2024
Risposta di Front Desk, il giorno 1 apr 2024
Thank you for taking your time to leave a review. We appreciate your feedback. Glad you enjoyed your stay and look forward to future stays.

8/10 Buono

Tobi

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Only place close by traveling but was a nice place with a restaurant attached.
Soggiorno di 2 notti a gennaio 2024
Risposta di Front Desk, il giorno 6 feb 2024
Thank you for taking the time to leave a review, we greatly appreciate you. Glad to see you had a nice stay. We look forward to future stays here at Ameriway.

6/10 Soddisfacente

Holli

Viaggio di coppia
Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
It’s a great place to stay. But when a family emergency comes up and you have to leave past check out don’t expect to get a refund for the day your not going to be there
Soggiorno di 2 notti a gennaio 2024
Risposta di Front desk, il giorno 6 feb 2024
Thank You for taking the time to leave your feedback. Unfortunately our program allows to not charge for and early check out withing a respectable time, we are able to refund for a nights stay if its after check out time the day you are leaving. However if you are booked and need to leave early and leave by check out time you are not charged. Hope all is well with your family emergency, and again thank you for taking the time to leave a review.

10/10 Eccellente

Kenneth, Elgin

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Clean room, pleasant staff, and great location, an oasis in a generally rural region of Michigan's "Thumb".
Soggiorno di 1 notte a gennaio 2024
Risposta di Front Desk, il giorno 6 feb 2024
Thank you for taking the time to leave a review. Your time and feed back is greatly appreciated. Glad you had a nice stay.

8/10 Buono

Kaitlyn

Soggiorno di 1 notte a gennaio 2024
Risposta di Front Desk, il giorno 6 feb 2024
Thank you for taking the time to leave a rating. Your time and stay is greatly appreciated.

10/10 Eccellente

Chris

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte a dicembre 2023
Risposta di Front Desk, il giorno 6 feb 2024
Thank you for taking the time to leave a rating, your thoughts and opinions matter. We greatly appreciate this. Hope to see you in future stays.

10/10 Eccellente

Xiaojuan

Viaggio di coppia, Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Easy for parking
Soggiorno di 2 notti a dicembre 2023
Risposta di Front Desk, il giorno 6 feb 2024
Thank you for taking the time to leave a review. Your time and opinion matters. Hope to see you again in future stays.

8/10 Buono

Emmanuel

Soggiorno di 2 notti a dicembre 2023
Risposta di Front Desk, il giorno 6 feb 2024
Thank you for your feedback as it's very much appreciated.

10/10 Eccellente

Peter

Viaggio con la famiglia
Mi è piaciuto: Servizi
Clean nice
Soggiorno di 1 notte a dicembre 2023
Risposta di Front Desk, il giorno 6 feb 2024
Thank you for taking the time to leave a review your thoughts and opinions matter, We hope to see you again in future stays.

10/10 Eccellente

John

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a novembre 2023
Risposta di Front Desk, il giorno 6 feb 2024
Thank you for taking the time to leave a review. Your thoughts and opinion matter and we greatly appreciate you. hope to see you again in future stays her at Ameriway.

10/10 Eccellente

Richard

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Very nice staff and property. Would recommend to anyone traveling
Soggiorno di 2 notti a novembre 2023
Risposta di Front Desk, il giorno 1 dic 2023
Thank You for taking your time to leave a review. We are happy you had a great stay, We greatly appreciate the feed back.

8/10 Buono

David

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
It was nice
Soggiorno di 1 notte a novembre 2023
Risposta di Front Desk, il giorno 2 dic 2023
Thank you for taking your time to leave a review. We are happy to see you enjoyed your stay. We appreciate your feedback.

8/10 Buono

Neil

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
We visit the property every year. We find it offers value for the price, staff friendly and helpful, facility very clean, attached and nearby restaurants are good. Nice breakfast. Seasonal Decorations are a nice touch.
Soggiorno di 4 notti a novembre 2023
Risposta di Front Desk, il giorno 24 nov 2023
Thank You for your dedication to the property as well as your time for leaving a review. We appreciate the feedback.

10/10 Eccellente

Neil

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte a novembre 2023
Risposta di Front Desk, il giorno 21 nov 2023
Thank you for taking your time to leave a review. We appreciate all feed back and happy to see you had an enjoyable stay.

10/10 Eccellente

Scott

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Nice, convenient place to stay. Close to everything in Bad Axe.
Soggiorno di 3 notti a novembre 2023
Risposta di Front Desk, il giorno 21 nov 2023
Thank You for taking the time to leave a review. Your feedback is appreciated.

6/10 Soddisfacente

JoEllen

Viaggio di coppia
Mi è piaciuto: Servizi
Friendly people but my bathroom there was blood on the toilet seat lid a little on the wall in the corner by the tub
Soggiorno di 1 notte a novembre 2023
Risposta di Front Desk, il giorno 21 nov 2023
I'm sorry that you had this experience. If ever there is an issue with your room in future stays please let front desk know so we can address them right away. Had we known we could have made your stay more comfortable.

8/10 Buono

Erinn

Viaggio di coppia
Mi è piaciuto: Pulizia e personale e servizio
Nice quite place to stay. Reasonable price and friendly staff.
Risposta di Front Desk, il giorno 21 nov 2023
Thank you for taking your time to leave a review. Your feed back is appreciated.

6/10 Soddisfacente

Charlotte

Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Comfort della camera
Soggiorno di 2 notti a ottobre 2023
Risposta di Front Desk, il giorno 24 ott 2023
Thank You for taking the time to leave a review. We appreciate your feedback.

10/10 Eccellente

James

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The young lady at the front desk Sunday was very helpful !
Risposta di Front Desk, il giorno 18 ott 2023
Thank You for taking your time to leave a review. We greatly appreciate your feed back.

6/10 Soddisfacente

Kay

Viaggio di coppia
Mi è piaciuto: Pulizia e personale e servizio
Altho the room was clean, furnishings were dated and uncomfortable. Included breakfast left something to be desired, but restaurant next door was good. Staff was friendly and helpful.
Soggiorno di 2 notti a ottobre 2023
Risposta di Front Desk, il giorno 18 ott 2023
Thank You for taking the time to leave a review. All feed back is greatly appreciated.

10/10 Eccellente

James

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
The young lady at the front desk was GREAT !!
Soggiorno di 1 notte a ottobre 2023
Risposta di Front Desk, il giorno 18 ott 2023
Thank you for taking the time to leave a review. I'm happy you had a good experience. We appreciate your feed back.

4/10 Scarso

Dieter Jaehn

Viaggio con la famiglia
Non mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
There is a reason the town is called bad axe apparently. The room smelled dirty. The wallpaper was peeling off the room in spots. I ordered 2 hamburgers from the restaurant and waited an hour for the food and didn't even get a discount as the waitress ran to another table. She just gave me the receipt, said sign it and walked away. There was hardly any breakfast. Coffee, breads and some hardboiled eggs. I would not recommed staying here.
Soggiorno di 1 notte a ottobre 2023
Risposta di Front Desk, il giorno 18 ott 2023
Sorry you had such horrible experience. Our breakfast is a continental breakfast, unfortunately we are not set up at our property to offer a hot breakfast. I feel you should have looked a little further into breakfast as we have our waffle maker which people love. We have fresh fruit (red apples, green apples. oranges and bananas) different breads and pastries, three options of cereal, hard boiled eggs, yogurt, many different types of oatmeal, along with tea, coffee, milk and orange juice for drinks. I'm sorry you missed all of the other options breakfast here has to offer. I will also like to apologize for the restaurant next door as we don't staff them, they are a different business along with different owners. Thank you for your review as we appreciate all feed back.

2/10 Terribile

Petra

Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Being in the travel business for 24 years and visiting more than 100 hotels globally I can tell you this is one of the worst. I wont go into the details about everything but I will say this was one of the dirtiest places I have ever stayed in.
Soggiorno di 1 notte a settembre 2023
Risposta di Front Desk, il giorno 20 ott 2023
I'm sorry you had less than an enjoyable stay. I always encourage guest if they have any concern or are unhappy to please come to the desk so we can address them immediately so that your stay is enjoyable. Thank You for your feedback.

8/10 Buono

Robin

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Walls in room need attention. Would like hot breakfast with eggs and meat.
Soggiorno di 1 notte a ottobre 2023
Risposta di Front Desk, il giorno 18 ott 2023
Thank You for your feed back. We appreciate you taking the time to write a review. Sorry we are not set up to accommodate a hot breakfast at this time. Per internet reservation site as well as check in we offer a continental breakfast.

4/10 Scarso

John

Viaggio di lavoro
Non mi è piaciuto: Personale e servizio e comfort della camera
Traveling sales rep John
My understanding is they are new owners. The rates went up over $30 per room the same bad coffee there was no water this morning. Rooms are the same. They’re charging too much for this hotel. A new display in the lobby with vacation literature doesn’t justify raising the prices.
Soggiorno di 1 notte a ottobre 2023
Risposta di Front Desk, il giorno 20 ott 2023
I'm sorry to see you were unhappy with your stay. As we are under new ownership the rates have gone up 10-15 dollars as the cost of everything has gone up was done before the new ownership I'm sorry you were misinformed. I also was unaware of any water issues as no one had came to the desk with a concern. During any stay I strongly encourage coming to the front desk with any questions or concerns immediately so we can address them and make your stay enjoyable and as comfortable as possible. again I'm very sorry your stay was less than enjoyable, but I'm glad you noticed our vacation literature that has been there 22 years, as we try to inform guest of whats to see and enjoy in Huron County and surrounding areas as they are passing through.

8/10 Buono

Mary

No elevator
Soggiorno di 1 notte a ottobre 2023
Risposta di Front Desk, il giorno 20 ott 2023
Thank you for taking the time to leave a review. We appreciate all feedback from our guest. Hope to see you in future stays.

10/10 Eccellente

Kelli

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte a ottobre 2023
Risposta di Front Desk, il giorno 20 ott 2023
Thank you for taking the time to leave a review. We appreciate the feed back and are happy you enjoyed your stay. We look forward to future stays with us.

10/10 Eccellente

Steve

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Our stay
Wonderful
Soggiorno di 2 notti a ottobre 2023
Risposta di Front desk, il giorno 20 ott 2023
Thank you for taking the time to leave a review. We appreciate your feed back and are happy to see you enjoyed your stay. We look forward to future stays with us.

4/10 Scarso

Joseph

Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte a settembre 2023
Risposta di Front Desk, il giorno 5 ott 2023
Thank You for taking the time to leave a rating. We greatly appreciate your time and feedback.

10/10 Eccellente

Dawn

Mi è piaciuto: Pulizia e personale e servizio
Non mi è piaciuto: Condizioni e dotazioni della struttura
Mars on walls and in bathroom sink,
Soggiorno di 1 notte a settembre 2023
Risposta di Front Desk, il giorno 2 ott 2023
Thank You for taking the time to leave a review. Your feed back is much appreciated.

6/10 Soddisfacente

Najla

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Front desk staff are the best. HANNA AND RIHANA were extremely helpful. Rihanna planned so many activities for both of us including dining and sightseeing around the Thumb. Provided many plans for the exploration of Bad Axe and the entire area. She included literature of the county impressing particular highlights of the area. Breakfast was average for a quick bite.
Soggiorno di 2 notti a settembre 2023
Risposta di management, il giorno 29 set 2023
Thank you so much for the positive feed back. We greatly appreciate you taking the time to leave a review. I'm glad I was able to help in planning your travels through the thumb. Hopefully it was enjoyable.

10/10 Eccellente

Angela

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Quick and easy check in. We even got a fireworks show before bed. How cool.
Soggiorno di 1 notte a settembre 2023
Risposta di Management , il giorno 29 set 2023
I'm happy that you had an enjoyable stay and were able to enjoy the fire works as part of our fall festival here in Bad Axe. I appreciate you taking the time to leave a review as all feed back is greatly appreciated. We look forward to future stays.

10/10 Eccellente

Robert

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a settembre 2023
Risposta di Front Desk, il giorno 22 set 2023
Thank You for taking the time to leave a review. Your time and feed back is very much appreciated.

4/10 Scarso

John

Viaggio di lavoro
Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a settembre 2023
Risposta di Front desk, il giorno 18 set 2023
Thank You for taking the time to leave a review. We appreciate all feedback. If you have problems during your stay please contact front desk so we can make your stay more enjoyable.

8/10 Buono

Heidi

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Needs some updates but overall we were satisfied with our stay.
Soggiorno di 2 notti a settembre 2023
Risposta di Front Desk, il giorno 18 set 2023
Thank You for taking the time to leave a review. We appreciate the feed back and hope to see you in future stays.

10/10 Eccellente

Mildred

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Convenient Clean
Soggiorno di 2 notti a settembre 2023
Risposta di Front Desk, il giorno 18 set 2023
Thank You for taking the time to leave a review. We appreciate the feed back and hope to see you in future stays.

10/10 Eccellente

Lisa

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 2 notti a settembre 2023
Risposta di Front Desk, il giorno 18 set 2023
Thank You for taking the time to leave a review. We appreciate the feed back and hope to see you in future stays.

10/10 Eccellente

Carhryn

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
1 day away for early fishing charter
We had a great experience except for one customer in the restaurant area was loud and throwing the F word out there a lot was very disappointed. There were probably six waitresses and not one of them asked him to quiet down or leave. I had my younger son with me. I spoke to my son letting him know that to be a man you do not act like that Other than that everything was great!
Soggiorno di 1 notte a settembre 2023
Risposta di Front Desk, il giorno 18 set 2023
I'm sorry you had a bad experience with the restaurant. I did speak with the appropriate person about your concern. We are two different establishments, however our businesses being so close reflect often as a whole. I'm glad to hear the rest of your stay was enjoyable. We appreciate you taking time to leave a review and look forward to seeing you in the future.

10/10 Eccellente

Karen

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Friendly staff and very nice property
Soggiorno di 1 notte a settembre 2023
Risposta di Front Desk, il giorno 18 set 2023
Thank You for taking the time to leave a review. We appreciate the feed back and hope to see you in future stays.

8/10 Buono

Karen

Mi è piaciuto: Pulizia e personale e servizio
Helpful staff, quiet, relaxing environment, only complaint is the uncomfortable mattress.
Soggiorno di 1 notte a settembre 2023
Risposta di Front Desk, il giorno 18 set 2023
Thank You for taking the time to leave a review. We appreciate the feed back and hope to see you in future stays.

10/10 Eccellente

Cynthia

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
.
Soggiorno di 1 notte a settembre 2023
Risposta di Front Desk, il giorno 18 set 2023
Thank You for taking the time to leave a review. We appreciate the feed back and hope to see you in future stays.

8/10 Buono

Maureen

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 2 notti a settembre 2023
Risposta di Front Desk, il giorno 18 set 2023
Thank You for taking the time to leave a review. We appreciate the feed back and hope to see you in future stays.

6/10 Soddisfacente

Mary

Non mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Disappointed 😞
There appeared to be mold all over one wall. When I questioned the desk clerk, he said it was wallpaper glue. It looked griss. The shower faucet was cracked and had a hole in it. We were there two nights, but not all the towels and washcloths we used (4) were taken; one was left. We tried to get the continental breakfast that was supposed to be provided at 10am. When asked where it was, the desk clerk stated it was gone for the morning. We need to head back to Bad Axe at the end of September, but will probably try another hotel.
Soggiorno di 2 notti a settembre 2023
Risposta di Front Desk, il giorno 5 set 2023
Sorry to hear you are disappointed with your stay. Unfortunately there is wallpaper glue from when the company put new up in your room( hence the purple pink color) we just are not in a position to close the room during summer to tear it down and redo at the moment. We do offer continental breakfast from 6:00 am to 9:30 as stated on your check in cards. We do accommodate if there are people down still eating past that. We appreciate you taking your time to write a review and your feed back. We hope in the future you will try us again. Please during any stay address your questions or concerns with front desk as we want your stay to be comfortable and enjoyable.

10/10 Eccellente

Earl

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Good stay
Room was clean bed was comfortable. Pillows were average. Only issue was the sink went down really slow and the group of people at the back door with beer cans everywhere and smoking pot and were quite loud.
Soggiorno di 1 notte a settembre 2023
Risposta di Front Desk, il giorno 18 set 2023
Thank You for taking the time to leave a review. We appreciate the feed back. During any stay please address any concern you have with front desk so we can make your stay more comfortable and enjoyable while your here.

10/10 Eccellente

Donna

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a settembre 2023
Risposta di Front Desk, il giorno 18 set 2023
Thank You for taking the time to leave a review. We appreciate the feed back and hope to see you in future stays.