Facciata della struttura

Recensioni per Duniya Hotel

3.5 out of 5
Duniya Hotel
2620 Buck Owens Blvd, Bakersfield, CA

Recensioni

6,6
Valutazione di 10 - Eccellente. 158 su 514 recensioni" "
Valutazione di 8 - Buono. 104 su 514 recensioni" "
Valutazione di 6 - Soddisfacente. 86 su 514 recensioni" "
Valutazione di 4 - Scarso. 59 su 514 recensioni" "
Valutazione di 2 - Terribile. 107 su 514 recensioni" "

7,0/10

Pulizia

7,4/10

Personale e servizio

6,6/10

Servizi

6,6/10

Condizioni e dotazioni della struttura

6,8/10

Ecosostenibilità

Recensioni

6/10 Soddisfacente

Maia

Viaggio di coppia
Non mi è piaciuto: Pulizia
più che un hotel, un motel. Per dormirci una notte, di passaggio, va bene. Pulizia da migliorare, tutto molto vecchio
Soggiorno di 1 notte ad agosto 2022
Risposta di Auditor, il giorno 19 ago 2022
Thank you for staying at the Duniya

10/10 Eccellente

SALVADOR

Viaggio con la famiglia
Mi è piaciuto: Condizioni e dotazioni della struttura
Clean
Soggiorno di 1 notte a marzo 2024
Risposta di Monika, il giorno 30 apr 2024
Thank you so much for your five-star review. We are delighted to hear that you had a positive experience with us. “We hope to see you again soon!”

6/10 Soddisfacente

Anna

Viaggio di coppia
Mi è piaciuto: Pulizia
Non mi è piaciuto: Personale e servizio
It’s an ok hotel
Soggiorno di 1 notte ad aprile 2024
Risposta di Monika, il giorno 28 apr 2024
“Thank you so much for taking the time to leave us feedback.” “Is there anything we can do to improve?” “We hope to see you again soon!”

2/10 Terribile

Miranda

Viaggio di lavoro, Viaggio con la famiglia
Non mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Poor customer service and unresponsive to patron needs. Unable to communicate with staff, no one picks up the phone. Was unable to spend the night but they gladly took my money.
Soggiorno di 1 notte ad aprile 2024

4/10 Scarso

GERARDO

Mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Non mi è piaciuto: Personale e servizio
severely understaffed. 45 minutes just to check-in
Soggiorno di 1 notte ad aprile 2024
Risposta di Monika, il giorno 23 apr 2024
Thank you for taking the time to give us a review. We sincerely apologize about the issues youexperienced, and we hope to make this right.

10/10 Eccellente

Juan

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Muy agradable
Soggiorno di 1 notte ad aprile 2024
Risposta di Monika, il giorno 18 apr 2024
Thank you so much for your five-star review. We are delighted to hear that you had a positive experience with us. “We hope to see you again soon!”

10/10 Eccellente

Vania

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Nice place
Soggiorno di 1 notte ad aprile 2024
Risposta di Monika, il giorno 18 apr 2024
Thank you so much for your five-star review. We are delighted to hear that you had a positive experience with us. “We hope to see you again soon!”

10/10 Eccellente

Anna

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
It’s fine
Soggiorno di 1 notte ad aprile 2024
Risposta di Monika, il giorno 15 apr 2024
Thank you so much for your five-star review. We are delighted to hear that you had a positive experience with us. “We hope to see you again soon!”

10/10 Eccellente

Vania

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte ad aprile 2024
Risposta di Monika, il giorno 15 apr 2024
Thank you so much for your five-star review. We are delighted to hear that you had a positive experience with us. “We hope to see you again soon!”

10/10 Eccellente

Ricardo

Soggiorno di 1 notte ad aprile 2024
Risposta di Monika, il giorno 28 apr 2024
Thank you so much for your five-star review. We are delighted to hear that you had a positive experience with us. “We hope to see you again soon!”

4/10 Scarso

Jessica

Viaggio di coppia
Non mi è piaciuto: Servizi e condizioni e dotazioni della struttura
It looks nicer in the pictures. The check in process was very long. They take a deposit of 100$ for a hotel that was not very nice. They give you a code to the room instead of a key card. To access the parking lot in the back was a long process too as you have to call to be buzzed in. The room had a very strong paint or wet carpet smell. Very unpleasant. They didn’t allow outside food even tho the rooms were all stained and dirty anyways. Won’t be staying here again, it’s ugly. Don’t recommend at all.
Soggiorno di 1 notte ad aprile 2024

10/10 Eccellente

Anna

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Great
Soggiorno di 1 notte ad aprile 2024
Risposta di Monika, il giorno 5 apr 2024
Thank you so much for your five-star review. We are delighted to hear that you had a positive experience with us. “We hope to see you again soon!”

8/10 Buono

Anna

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Great
Soggiorno di 1 notte a marzo 2024
Risposta di Monika, il giorno 2 apr 2024
We appreciate your feedback and are delighted to know you enjoyed our services. Your satisfaction is our top priority, and we look forward to serving you again soon.

2/10 Terribile

Mahrya

Mi è piaciuto: Pulizia
Soggiorno di 1 notte a marzo 2024
Risposta di Monika, il giorno 2 apr 2024
Thank you for leaving a review. We are sorry that we didn't meet your expectations. May we ask why you left a negative review? Knowing why will help us solve any issues for you, as well as improve our service for you and other customers going forward.

8/10 Buono

Brookie

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
This hotel has been in Bakersfield a long time. This is the first time we stayed at it. We have moved from the area and only come back to visit. Always looking for something reasonable, clean, convenient. Loved the old trees around the area. The entire staff was so helpful and friendly we appreciate them all. Sadie, the day hostess was very helpful and welcoming.
Soggiorno di 3 notti a marzo 2024
Risposta di Monika, il giorno 31 mar 2024
We appreciate your feedback and are delighted to know you enjoyed our services. Your satisfaction is our top priority, and we look forward to serving you again soon.

2/10 Terribile

Stephanie

Viaggio con famiglia e bambini piccoli
Non mi è piaciuto: Personale e servizio, servizi, condizioni e dotazioni della struttura
Weird place, sketchy as hell. Locked in the parking lot, like could not leave without someone pushing a button- no hot water, and 2 days after leaving 330 dollars worth of fraudulent charges on my card. Sketchy !!
Soggiorno di 1 notte a marzo 2024
Risposta di Monika, il giorno 31 mar 2024
We very much appreciate your comments regarding your stay at the Duniya Hotel. I will be sure toshare your feedback with our team. I am sorry to hear, however, that one of our front desk managers was less than helpful. Please allow me to express my apologies and rest assured that we are taking the appropriate measures to address the problem. It is our hope that you will give us the opportunity to better serve you in the near future

10/10 Eccellente

Lora

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
We really enjoyed are stay the only thing was the hot tube wasn't in order but it's ok every else was great
Soggiorno di 1 notte a marzo 2024
Risposta di Monika, il giorno 31 mar 2024
Thank you so much for your five-star review. We are delighted to hear that you had a positive experience with us. “We hope to see you again soon!”

8/10 Buono

Brookie

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
This hotel has been in Bakersfield a long time. This is the first time we stayed at it. We have moved from the area and only come back to visit. Always looking for something reasonable, clean, convenient. Loved the old trees around the area. The entire staff was so helpful and friendly we appreciate them all.
Soggiorno di 3 notti a marzo 2024
Risposta di Monika, il giorno 20 apr 2024
Thank you for choosing us for your stay. We’re glad to hear that you were satisfied with yourexperience. We look forward to welcoming you back to Duniya Hotel in the near future.

8/10 Buono

Irma

Mi è piaciuto: Personale e servizio e condizioni e dotazioni della struttura
Soggiorno di 1 notte a marzo 2024
Risposta di Monika, il giorno 31 mar 2024
Thank you for choosing us for your stay. We’re glad to hear that you were satisfied with yourexperience. We look forward to welcoming you back to Duniya Hotel in the near future.

8/10 Buono

Pamela, Lake Havasu City

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The staff were very nice. Cared about your stay and safety. Rooms were clean reasonable, worth the $90. Place needs a little routine maintenance and painting, but it is a seasoned place so can overlook. Ate at the attached restaurant and very nice and good. Staff went out of their way. Location is very convenient and minimal freeway noise if any.
Soggiorno di 1 notte a marzo 2024
Risposta di Monika, il giorno 31 mar 2024
Thank you for choosing us for your stay. We’re glad to hear that you were satisfied with yourexperience. We look forward to welcoming you back to Duniya Hotel in the near future.

10/10 Eccellente

Anna

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Nice place close to highway
Soggiorno di 1 notte a marzo 2024
Risposta di Monika, il giorno 31 mar 2024
"Thank you for the glowing review! We are grateful for your kind words and are pleased to know that our product/service has exceeded your expectations. Thank you for choosing us!" "We are overjoyed to read your 5-star review!

2/10 Terribile

Alih

Non mi è piaciuto: Servizi
I got charged $30 for a “stained” towel, when I was barely there. And you are basically held prisoner inside the parking lot until someone decides to open the gate for you. I was late because I had to wait at the gate for someone to remember to let me out.
Soggiorno di 1 notte a marzo 2024
Risposta di Monika, il giorno 31 mar 2024
Thank you for taking the time to provide valuable feedback about our services. Weapologize that your experience was less than ideal, and we hope you‘ll give us another chance toprove ourselves.

2/10 Terribile

Karan

Soggiorno di 1 notte a marzo 2024
Risposta di Monika, il giorno 31 mar 2024
Thank you for leaving a review. We are sorry that we didn't meet your expectations. May we ask why you left a negative review? Knowing why will help us solve any issues for you, as well as improve our service for you and other customers going forward.

2/10 Terribile

Jose

Non mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
They checked us in and they had no running water. They neglected to give us an answer or a heads up that they were having an issue with the water. On top of that it took forever to get a response from them and to get refunded which never happened.
Soggiorno di 1 notte a febbraio 2024
Risposta di Monika, il giorno 31 mar 2024
Thank you for taking the time to provide valuable feedback about our services. Weapologize that your experience was less than ideal, and we hope you‘ll give us another chance toprove ourselves.

8/10 Buono

Bao

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Quiet and safe
Soggiorno di 1 notte a marzo 2024
Risposta di Monika, il giorno 31 mar 2024
We appreciate your feedback and are delighted to know you enjoyed our services. Your satisfaction is our top priority, and we look forward to serving you again soon

6/10 Soddisfacente

Christine

Mi è piaciuto: Pulizia e personale e servizio
Soggiorno di 1 notte a marzo 2024
Risposta di Monika, il giorno 31 mar 2024
We appreciate your feedback and are delighted to know you enjoyed our services. Your satisfaction is our top priority, and we look forward to serving you again soon.

10/10 Eccellente

channon, Fresno

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
will be back
Soggiorno di 1 notte a marzo 2024
Risposta di Front Desk Agent, il giorno 14 mar 2024
Thank you for your review. We will see you again soon.

6/10 Soddisfacente

Anna

Viaggio di coppia
Non mi è piaciuto: Personale e servizio
It’s ok
Soggiorno di 1 notte a marzo 2024
Risposta di Monika, il giorno 28 apr 2024
“Thank you so much for taking the time to leave us feedback.” “Is there anything we can do to improve?” “We hope to see you again soon!”

10/10 Eccellente

Nathaniel, Prescott

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Very nice people and nice and clean hotel! Thanks so much!
Soggiorno di 2 notti a marzo 2024
Risposta di Front Desk Agent, il giorno 11 mar 2024
Thank you for your review we hope to see you again soon.

10/10 Eccellente

Vanessa

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The service was excellent
Soggiorno di 1 notte a febbraio 2024
Risposta di Front Desk Agent, il giorno 3 mar 2024
Thank you for choosing the Duniya Hotel we hope to see you soon.

10/10 Eccellente

RICHARD LEE, Boise

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Close to airport Bar on sitr
Soggiorno di 1 notte a febbraio 2024
Risposta di Front desk agent, il giorno 27 feb 2024
Thank you for staying with us at the Duniya we hope to see you soon.

2/10 Terribile

jose

Viaggio di lavoro
Non mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The ammount of money they added to the lobby shouldve been put into the rooms. The AC unit didnt work some lights didnt turn on and the tv remote barely worked. The parking lot as well is disgusting and minimal.
Risposta di Front desk agent, il giorno 26 feb 2024
We're sorry you were unhappy - we'll work hard to fix the issue you have experienced. Thanks for letting us know.

8/10 Buono

Russell

Viaggio di coppia
Mi è piaciuto: Personale e servizio
Property was ok, staff was great. Room was just out dated
Soggiorno di 1 notte a gennaio 2024
Risposta di Front desk agent, il giorno 26 feb 2024
We're sorry you were unhappy . The renovation is nearly complete we do hope you return to see the upgrades in the future. Thanks for letting us know.

8/10 Buono

Gerardo

Mi è piaciuto: Personale e servizio
Buena
Soggiorno di 2 notti a febbraio 2024
Risposta di Front desk agent, il giorno 26 feb 2024
Thank you for choosing the Duniya Hotel we hope to see you soon.

10/10 Eccellente

Ricardo

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Love the hotel. Nice and clean. Good parking and nice restaurant attached to it. I’m definitely staying here again when I’m visiting the area
Soggiorno di 1 notte a febbraio 2024
Risposta di Front desk agent, il giorno 26 feb 2024
Thank you choosing the Duniya Hotel we look forward to your stay in the future.

2/10 Terribile

Clayton

Viaggio di gruppo, Viaggio di lavoro
Non mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Terrible experience would not go back if it was free
Soggiorno di 3 notti a febbraio 2024
Risposta di Front desk agent, il giorno 26 feb 2024
We're sorry you were unhappy - we'll work hard to fix the issue you have experienced. Thanks for letting us know.

6/10 Soddisfacente

Alexander

Soggiorno di 2 notti a febbraio 2024
Risposta di Monika, il giorno 31 mar 2024
Thank you so much for taking the time to leave us feedback.” “Is there anything we can do to improve?” “We hope to see you again soon!”

2/10 Terribile

Vincent

Soggiorno di 4 notti a febbraio 2024
Risposta di m, il giorno 31 mar 2024
Thank you for leaving a review. We are sorry that we didn't meet your expectations. May we ask why you left a negative review? Knowing why will help us solve any issues for you, as well as improve our service for you and other customers going forward.

2/10 Terribile

Shuo

Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Risposta di Front desk agent, il giorno 26 feb 2024
Thank you for your rating we are nearly done with the renovation and we do hope you return for a better experience.

8/10 Buono

Rosalind

Mi è piaciuto: Personale e servizio e condizioni e dotazioni della struttura
Soggiorno di 1 notte a febbraio 2024
Risposta di Front desk agent, il giorno 22 feb 2024
Thank you for staying at the Duniya Hotel

4/10 Scarso

Laurie

Soggiorno di 1 notte a febbraio 2024
Risposta di Front desk agent, il giorno 26 feb 2024
We're sorry you were unhappy - we'll work hard to fix the issue you have experienced. Thanks for letting us know.

2/10 Terribile

Hector

Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
No water and was not informed by property
Soggiorno di 2 notti a febbraio 2024
Risposta di Front desk agent, il giorno 26 feb 2024
We're sorry you were unhappy - with your stay the issue has been fixed.. Thanks for letting us know.

6/10 Soddisfacente

Kianna

Viaggio di coppia
Non mi è piaciuto: Pulizia e personale e servizio
The bartender at this hotel was a very rude woman. The housekeeper opened our door at 9:00am saying “have a good day” we told them check out is at 11:00am and they said okay. The same housekeeper came back & opened our door twice before we were able to leave our room to check out.
Soggiorno di 1 notte a febbraio 2024
Risposta di Front desk agent, il giorno 22 feb 2024
We're sorry you were unhappy with your bar visit- we'll work hard to fix the issue you experienced. Thanks for letting us know.

10/10 Eccellente

EMILIO

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Excelente
Soggiorno di 1 notte a febbraio 2024
Risposta di Front desk agent, il giorno 22 feb 2024
Thank you for choosing the Duniya Hotel. We hope to see you soon.

2/10 Terribile

Brian

Soggiorno di 1 notte a febbraio 2024
Risposta di Monika, il giorno 31 mar 2024
Thank you for leaving a review. We are sorry that we didn't meet your expectations. May we ask why you left a negative review? Knowing why will help us solve any issues for you, as well as improve our service for you and other customers going forward.

6/10 Soddisfacente

Ranulfo

Soggiorno di 1 notte a febbraio 2024
Risposta di Hotel Management, il giorno 11 feb 2024
Dear Ranulfo, Thank you for staying with us. We apologize for any inconvenience you experienced. We appreciate your business.Thanks & Regards, Hotel Management

10/10 Eccellente

JOYCE

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte a febbraio 2024
Risposta di Hotel Management, il giorno 11 feb 2024
Dear JOYCE,Greetings !!!Thanks for taking the time to put in your feedback. We appreciate your support extended towards Duniya Hotel and considering us as your preferred venue for your recent stay.We have taken note of your appreciation and feedback about the food quality, presentation, ambiance, and the team and are glad that we were able to satisfy your needs. We take this opportunity to assure you that Duniya Hotel believes in the promise to serve with a deep-rooted passion thus striving to ensure paramount satisfaction for its patrons, and we are sure that during your next visit, we will once again be able to give you memories to share & cherish.Duniya Hotel truly believes in imparting the best of services, hospitality standards & benchmarks, thereby creating a Home away from Home for all our valued guests. Thanks & Regards, Hotel Management

2/10 Terribile

Denice

Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
This place was gross. The mattress looked like it was super stained. There was a cup Full of pee or something under the bed. It was so gross
Soggiorno di 1 notte a febbraio 2024
Risposta di Hotel Management, il giorno 9 feb 2024
Dear Denice,Greetings !!!Thanks for taking the time to put in your feedback. We appreciate your support extended towards Duniya Hotel and considering us as your preferred venue for your recent stay.We sincerely apologize for the inconvenience caused to you. It is a matter of grave concern for us. Rest assured that we have taken this issue up with the concerned department and the entire team has been taken through a detailed training regime to ensure all requisite measures are taken to reinforce international service standards. We look forward to welcoming you back to us and we assure you that we extend the best of our services to create an exemplary experience for you.Thanks & Regards, Hotel Management

2/10 Terribile

Luke

Viaggio con la famiglia
Non mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
I usually NEVER give bad reviews. However, this property was pretty bad, in our opinion. We had two rooms. Room one, the phone wasn’t hooked up and had no cord, it had no coffee pot, hardly any hot water in the shower and ripped carpet. Room two, had a coffee pot but only decaf coffee, the sink faucet sprayed all over you and the room if you turned it on to wash your hands, and when we stepped out of the room there was a stray cat IN the hotel hallway hissing at us. Just overall a bad experience.
Soggiorno di 1 notte a febbraio 2024
Risposta di Hotel Management, il giorno 8 feb 2024
Dear Luke,Greetings !!!Thanks for taking the time to put in your feedback. We appreciate your support extended towards Duniya Hotel and considering us as your preferred venue for your recent stay.We sincerely apologize for the inconvenience caused to you. It is a matter of grave concern for us. Rest assured that we have taken this issue up with the concerned department and the entire team has been taken through a detailed training regime to ensure all requisite measures are taken to reinforce international service standards. We look forward to welcoming you back to us and we assure you that we extend the best of our services to create an exemplary experience for you.Thanks & Regards, Hotel Management

4/10 Scarso

Michael

Viaggio con la famiglia
Non mi è piaciuto: Servizi e condizioni e dotazioni della struttura
No elevators. No room sprinklers. No room cards. Need an app and email to unlock room door. Lobby looks like an updated well kept hotel but rooms are not updated. Parking is safe.
Risposta di Hotel Management, il giorno 5 feb 2024
Dear Michael,Greetings !!!Thanks for taking the time to put in your feedback. We appreciate your support extended towards Duniya Hotel and considering us as your preferred venue for your recent stay.We sincerely apologize for the inconvenience caused to you. It is a matter of grave concern for us. Rest assured that we have taken this issue up with the concerned department and the entire team has been taken through a detailed training regime to ensure all requisite measures are taken to reinforce international service standards. We look forward to welcoming you back to us and we assure you that we extend the best of our services to create an exemplary experience for you.Thanks & Regards, Hotel Management