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Recensioni per Days Inn by Wyndham Stevenage North

3 out of 5
Days Inn by Wyndham Stevenage North
Extra Services Jnctn 10 A1m, Radwell, Baldock, England

Recensioni

7,6

Buono

Valutazione di 10 - Eccellente. 176 su 633 recensioni" "
Valutazione di 8 - Buono. 253 su 633 recensioni" "
Valutazione di 6 - Soddisfacente. 119 su 633 recensioni" "
Valutazione di 4 - Scarso. 51 su 633 recensioni" "
Valutazione di 2 - Terribile. 34 su 633 recensioni" "

8,0/10

Pulizia

8,2/10

Personale e servizio

7,4/10

Servizi

7,4/10

Condizioni e dotazioni della struttura

7,4/10

Ecosostenibilità

Recensioni

8/10 Buono

Michael

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Hotel based in a service station. Parking was easy, room was comfortable and quiet and there were a number of options close by for eating and drinking.
Soggiorno di 1 notte ad aprile 2024

10/10 Eccellente

Lee

Mi è piaciuto: Pulizia e personale e servizio
Soggiorno di 1 notte ad aprile 2024

6/10 Soddisfacente

M

Mi è piaciuto: Pulizia, personale e servizio, servizi
Non mi è piaciuto: Condizioni e dotazioni della struttura
The staff were nice enough. The room wasn't anything to right about. Extractor in the bathroom was noisy and there were signs of mould. The TV was way too small the size of the room. The air conditioning didn't work. And it was hot. There was a fan in the wardrobe though. Parking is plentiful though
Soggiorno di 1 notte ad aprile 2024

6/10 Soddisfacente

Alina

Mi è piaciuto: Pulizia e personale e servizio
Soggiorno di 1 notte ad aprile 2024

10/10 Eccellente

Flora

Mi è piaciuto: Pulizia e personale e servizio
Cheap, quiet, clean and comfortable with a very good shower. The receptionist was so friendly and helpful. Highly recommended.
Soggiorno di 1 notte ad aprile 2024

6/10 Soddisfacente

DARREN

Viaggio di gruppo, Viaggio di lavoro
Mi è piaciuto: Pulizia e personale e servizio
Non mi è piaciuto: Condizioni e dotazioni della struttura
The bed was comfy but the rooms are tired and need updating
Soggiorno di 1 notte a marzo 2024

8/10 Buono

Joyce

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Very nice staff , a convenient location and plenty of free parking
Soggiorno di 2 notti a febbraio 2024

10/10 Eccellente

John

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Price
Very good. I would like to stay more often but the price keeps going up from £40 to over £60 which i cannot afford.
Soggiorno di 3 notti a gennaio 2024

8/10 Buono

Soraya

Soggiorno di 1 notte a gennaio 2024

10/10 Eccellente

Carol

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Clean and comfortable
Hotel was clean and comfortable and near to our destination. So it fulfilled all our requirements for our journey,
Soggiorno di 1 notte a gennaio 2024

6/10 Soddisfacente

Kl

Mi è piaciuto: Personale e servizio
The hotel room was basic but it was a stop off point ,
Soggiorno di 1 notte a gennaio 2024
Risposta di Gireesh, Days Inn, Stevenage North, il giorno 26 gen 2024
Dear Guest. Thank you for taking the time to review your stay with us.

10/10 Eccellente

John

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Baldock
Soggiorno di 1 notte a gennaio 2024
Risposta di Gireesh, Days Inn, Stevenage North, il giorno 26 gen 2024
Dear Happy Guest. Thank you for giving us a perfect rating.

4/10 Scarso

Natalie

Viaggio di lavoro
Mi è piaciuto: Pulizia
Non mi è piaciuto: Comfort della camera
I felt very vulnerable, anyone could walk into the hotel and corridors of rooms. There was no security system to lock the corridors eg you need to use your room card to access them.
Soggiorno di 1 notte a gennaio 2024

10/10 Eccellente

Philip

Soggiorno di 1 notte a gennaio 2024

8/10 Buono

Tommy

Viaggio di coppia
Mi è piaciuto: Pulizia e personale e servizio
Convenient location, friendly staff & clean room & facilities, generally good value for the price However room for improvements. The one thing I found odd & bit annoying is the hand basin being seperate from the toilet and is not enclosed. So if sharing a room with a partner or friend, you're guaranteed to be woken up if they get up in night to use toilet. Also the mattress in my room wasn't in the best of condition, I kept feeling like was going to roll out of bed where it has lost its support along sides of the mattress.
Soggiorno di 1 notte a gennaio 2024

10/10 Eccellente

Lorraine

Soggiorno di 1 notte a gennaio 2024

4/10 Scarso

MOSTEFA

Soggiorno di 1 notte a gennaio 2024

4/10 Scarso

Ian

Viaggio con la famiglia
Non mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
My wife apparently set off the fire alarm from taking a shower… yes really Steam set it off The person on duty had the audacity to ask if we were vaping in the room The bathroom is for a retirement community with a disabled “bath” and toilet We had twin rooms and our daughters room smelled bad and their curtains were falling down The hotel and rooms are beyond basic There is a wall heater that works at times and zero heat in the bathroom so using the loo and taking a shower and getting out is really cold in December and the shower soaks the floor Service was ok They don’t know what a flannel or washcloth is - literally as I had to describe it when we asked ” We will not stay here again as we don’t have what I consider big demands and zero “snobbery “ as we’ve stayed in basic Holiday Inns and so on while in the UK and US and they were like the Ritz In comparison The petrol station and services are right next door so getting coffee and a basic meal - McDonald’s, chain fish n chips, KFC and the like is easy and convenient and the A1 is right there and Baldock for Tesco, pizza and Indian food (Chilli Lounge” are five minutes away Overall it was ok at best staying there as long as you don’t expect much
Soggiorno di 6 notti a dicembre 2023

6/10 Soddisfacente

Paul

Viaggio con la famiglia
Mi è piaciuto: Pulizia e personale e servizio
Non mi è piaciuto: Condizioni e dotazioni della struttura
Generally clean hotel but old and dated. Bed was uncomfortable with lumps and carpets fraying a lot. Sinks located in bedroom which is off.
Soggiorno di 2 notti a dicembre 2023

10/10 Eccellente

Anne

Viaggio di coppia
Mi è piaciuto: Servizi
Clean comfortable and warm with helpful staff
Soggiorno di 1 notte a dicembre 2023

2/10 Terribile

Debi

Non mi è piaciuto: Pulizia, condizioni e dotazioni della struttura, comfort della camera
Don’t go here
When we walked in the room it was freezing and the window was broken so we have been freezing all night then there was only one towel to take a shower
Broken window
Soggiorno di 1 notte a dicembre 2023

2/10 Terribile

Tim

Viaggio di lavoro
Non mi è piaciuto: Pulizia, condizioni e dotazioni della struttura, comfort della camera
Disgusting place to stay
Dirty and needs updating. Stains all over walls.
Soggiorno di 1 notte a dicembre 2023

8/10 Buono

Sperire

Viaggio di lavoro
Mi è piaciuto: Condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 2 notti a dicembre 2023

8/10 Buono

Graham

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Easily accessible from the A1 and close to the town of Baldock.
Soggiorno di 2 notti a dicembre 2023

8/10 Buono

Lee

2/10 Terribile

Morgan

Soggiorno di 1 notte a dicembre 2023

8/10 Buono

Patricia

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Happy with the facilities and staff were helpful
Soggiorno di 2 notti a dicembre 2023

10/10 Eccellente

Olayinka

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a dicembre 2023

8/10 Buono

Tara

Soggiorno di 1 notte a dicembre 2023

4/10 Scarso

Lee

Mi è piaciuto: Pulizia e personale e servizio
Non mi è piaciuto: Condizioni e dotazioni della struttura
Windows left open in The freezing cold, no heating and no hot water!
Soggiorno di 1 notte a dicembre 2023

8/10 Buono

Kevin

Mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Non mi è piaciuto: Personale e servizio
The person on reception when I arrived was surly, unhelpful and more interested in doing something else. That was the only contact I had with staff.
Soggiorno di 2 notti a novembre 2023

10/10 Eccellente

Terry, Halifax

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
I have stayed here numerous times and although the prices have crept up over the last couple of years it still is good value. Cosy comfortable rooms are clean and warm. Excellent for commuters.

2/10 Terribile

Kyah

Mi è piaciuto: Pulizia, personale e servizio, comfort della camera
Soggiorno di 1 notte a novembre 2023

6/10 Soddisfacente

Charles

Mi è piaciuto: Pulizia e personale e servizio
Nice staff but very outdated hotel however this is reflected in the cost.
Soggiorno di 1 notte a novembre 2023

10/10 Eccellente

Adam

Mi è piaciuto: Pulizia, personale e servizio, comfort della camera
Minimal amenities but very comfortable beds!
Soggiorno di 1 notte a ottobre 2023
Risposta di Days Inn Stevenage, il giorno 1 nov 2023
Dear Adam,Thank you for choosing Days Inn Stevenage North for your stay and for taking the time to share your feedback with us. We are very much looking forward to seeing you soon again.Kind regards,

4/10 Scarso

Randy

Viaggio con la famiglia
Non mi è piaciuto: Personale e servizio
Average hotel nothing fancy
The hotel is not so new, it is quite old and would need some sort of refurbishment. It lacks an on-site restaurant or even conference facilities. The heating in my room was not working, I complained twice to reception and was ignored. She asked me to leave the heating on and eventually it will start working. I stayed in the room for 72 hours and there was no heating. Day reception would need some training, she asked for me to control my kids because there were making noise at night. She told me and I said I would have try to get them to keep down. She blurted in my face “don’t try just do it”. I felt very uncomfortable and said very few words to her after that incident. It is fair to say, I will not be going back ever again.
Soggiorno di 2 notti a ottobre 2023
Risposta di Days Inn Stevenage, il giorno 13 nov 2023
Dear Randy, I appreciate you taking the time to share your experience with us, and I sincerely apologize for the inconveniences you faced during your stay. Your feedback is invaluable as it helps us identify areas for improvement.I am genuinely sorry to hear about the issues with the hotel's facilities and services. It's disappointing that the heating in your room was not addressed promptly despite your complaints, and I apologize for any discomfort this may have caused. I assure you that we are investigating this matter to ensure it doesn't happen again in the future.Furthermore, I am sorry to hear about the interaction with our day receptionist. Such behavior is unacceptable and not in line with the level of service we aim to provide. I will address this issue with the reception staff to ensure proper training and appropriate conduct in all interactions with our guests.We understand your decision not to return, but I want to assure you that we take your feedback seriously, and we are committed to making the necessary changes to enhance the overall guest experience.Warm regards,

10/10 Eccellente

Annemarie

Soggiorno di 1 notte a ottobre 2023
Risposta di Days Inn Stevenage, il giorno 1 nov 2023
Dear Annemarie,Thank you for choosing Days Inn Stevenage North for your stay and for taking the time to share your feedback with us. We are very much looking forward to seeing you soon again.Kind regards,

10/10 Eccellente

Arpad

Mi è piaciuto: Condizioni e dotazioni della struttura
Good location .clean and tidy . Friendly and helpful staff
Soggiorno di 2 notti a ottobre 2023
Risposta di June, il giorno 17 ott 2023
Dear Arpad,Thank you for choosing Days Inn Stevenage North for your stay and for taking the time to share your feedback with us. We are very much looking forward to seeing you soon again.Kind regards,

10/10 Eccellente

Richard

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Great value
Nice room although carpet a bit worn in places and unusual sink outside bathroom otherwise comfortable bed and hot shower
Soggiorno di 1 notte a ottobre 2023
Risposta di June, il giorno 17 ott 2023
Dear Richard,Thank you for choosing Days Inn Stevenage North for your stay and for taking the time to share your feedback with us. We are very much looking forward to seeing you soon again.Kind regards,

2/10 Terribile

Snikiwe

Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Room was stinky
The room was stinking Carpets were so dusty ,my daughter couldn’t sleep well because her hay fever was triggered by the condition of the room.we stayed for two nights ,no room service ,I had to ask for clean towels from the reception .I wouldn’t recommend anyone travelling with young kids .the only good thing was the bed
Soggiorno di 2 notti a ottobre 2023
Risposta di Days Inn Stevenage, il giorno 13 nov 2023
Dear Snikiwe,I sincerely apologize for the discomfort you and your family experienced during your recent stay with us. Your feedback is incredibly important, and I deeply regret that we fell short of your expectations.I am truly sorry to hear about the issues with the cleanliness of your room, particularly the dusty carpets that triggered your daughter's hay fever. This is not the standard of service we aim to provide, and I understand the impact it had on your stay. I assure you that we will thoroughly investigate and address the housekeeping concerns to prevent such incidents from occurring in the future.The lack of room service and the need for you to request clean towels, and I apologize for any inconvenience this caused. We will be reviewing our processes to ensure a more proactive and efficient service in the future.I appreciate your acknowledgement of the comfortable bed, but I understand that it does not compensate for the overall issues you encountered. We take your feedback seriously, and we are committed to making the necessary improvements to enhance the guest experience.Thank you for bringing these matters to our attention.Kind regards,

10/10 Eccellente

Sharon

Soggiorno di 1 notte a ottobre 2023
Risposta di June, il giorno 17 ott 2023
Dear Sharon,Thank you for choosing Days Inn Stevenage North for your stay and for taking the time to share your feedback with us. We are very much looking forward to seeing you soon again.Kind regards,

4/10 Scarso

Viaggiatore verificato

Mi è piaciuto: Personale e servizio, condizioni e dotazioni della struttura, comfort della camera
Non mi è piaciuto: Pulizia
Basic fail
The room was all I expected from a one night budget hotel, apart from the toilet, which hadn't been cleaned under the rim for a long time. It was horrid. I don't routinely check, but once you see something you really can't get the sight out of your mind. Does the cleaning service have a supervisor? Such a simple and basic requirement. Unhygienic in the extreme. Must remember to pack some rubber gloves next time....
Soggiorno di 1 notte a settembre 2023
Risposta di Days Inn Stevenage, il giorno 13 nov 2023
Dear guest,Thank you for taking the time to share your feedback about your recent stay with us. We genuinely appreciate your candid remarks, as they help us improve our services and address areas that may have fallen short of our guests' expectations.I am genuinely sorry to hear about the inconvenience you experienced with the cleanliness of the toilet. Please accept our sincerest apologies for any discomfort this may have caused. I have shared your comments with our housekeeping team, including the specific issue regarding the toilet's cleanliness under the rim. We are taking immediate steps to rectify this and ensure that such oversights are not repeated in the future.To answer your question, yes, we do have a cleaning service supervisor who will be addressing this matter with the team to reinforce the importance of thorough cleanliness in all areas, including those that may not be immediately visible.We understand the importance of maintaining a clean and hygienic environment for our guests, and we are committed to learning from this experience to prevent similar incidents in the future. Your feedback is invaluable to us, and we hope you would give us another opportunity to provide you with a much-improved experience.Once again, thank you for bringing this matter to our attention. We appreciate your understanding and look forward to the opportunity to welcome you back for a much-improved experience.Kind regards,

8/10 Buono

Liesa

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Convenient motorway services accommodation. Property is basic and functional. Check- in was quick and efficient.
Soggiorno di 1 notte a settembre 2023
Risposta di Days Inn Stevenage, il giorno 4 ott 2023
Dear Liesa,Thank you for choosing Days Inn Stevenage North for your stay and for taking the time to share your feedback with us. We are very much looking forward to seeing you soon again.Kind regards,

4/10 Scarso

Nicholas

Mi è piaciuto: Comfort della camera
Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Disappointed with Room Standard.
Didn't get there till early evening. Reception was unmanned but came within 5 minutes. Was allocated a room. Entered and it hadn't been cleaned. Dirty Cups, Used Towels in a Pile. Bed unmade. Was allocated another room. Hadn't been Hovered properly and only one set of Towels. Had to get extra. Didn't bother moving again. Room was suffering from wear and tear. Broken Tile in Bathroom. Bodged repairs around the Room. Towel Rail switch was there on wall but cable had been chopped off. Slept ok. Shower was ok.
Soggiorno di 1 notte a settembre 2023
Risposta di Days Inn Stevenage, il giorno 14 nov 2023
Dear Nicholas,Thank you for taking the time to share your experience with us. We sincerely apologize for the inconveniences you encountered during your stay. It's disheartening to hear that the initial room did not meet our usual standards, and we are truly sorry for the time to oversight.We appreciate your patience and cooperation in moving to another room. However, it's disappointing to learn that the second room also fell short of expectations in terms of cleanliness and maintenance. Your feedback is invaluable, and we will be conducting a thorough review with our housekeeping and maintenance teams to address the issues you've raised.Please be assured that this is not reflective of the level of service we aim to provide, and your comments will be used to implement necessary improvements. We understand the importance of a comfortable and well-maintained environment for our guests, and we will take immediate steps to rectify the shortcomings you highlighted.Once again, we apologize for any inconvenience caused and appreciate your understanding.Kind regards,

8/10 Buono

Debbie

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Easy to get to,
Soggiorno di 1 notte a settembre 2023
Risposta di Days Inn Stevenage, il giorno 4 ott 2023
Dear Debbie,Thank you for choosing Days Inn Stevenage North for your stay and for taking the time to share your feedback with us. We are very much looking forward to seeing you soon again.Kind regards,

4/10 Scarso

James

Non mi è piaciuto: Personale e servizio
Soggiorno di 1 notte a settembre 2023
Risposta di Days Inn Stevenage, il giorno 13 nov 2023
Dear James,Thank you for choosing Days Inn Stevenage North for your stay and for taking the time to share your feedback with us. We are very much looking forward to seeing you soon again.Kind regards,

6/10 Soddisfacente

Mark

Soggiorno di 1 notte a settembre 2023
Risposta di Days Inn Stevenage, il giorno 13 nov 2023
Dear Mark,Thank you for choosing Days Inn Stevenage North for your stay and for taking the time to share your feedback with us. We are very much looking forward to seeing you soon again.Kind regards,

10/10 Eccellente

Gordon

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Convenient
Very convenient for our longer trip to London, lovely staff
Soggiorno di 1 notte a settembre 2023
Risposta di Days Inn Stevenage, il giorno 4 ott 2023
Dear Gordon,,Thank you for choosing Days Inn Stevenage North for your stay and for taking the time to share your feedback with us. We are happy to hear that you have had a great stay among us and that our staff’s efforts pay off. We are very much looking forward to seeing you soon again.Kind regards,

10/10 Eccellente

Sandra

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
We just needed somewhere to sleep that was nice and clean and not too noisy and this hotel fitted the brief perfectly. We will be back again :)
Soggiorno di 1 notte a settembre 2023
Risposta di Days Inn Stevenage, il giorno 17 ott 2023
Dear Sandra,Thank you for choosing Days Inn Stevenage North for your stay and for taking the time to share your feedback with us. We are very much looking forward to seeing you soon again.Kind regards,

4/10 Scarso

wendy

Viaggio con la famiglia
Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
The hotel was in pretty poor condition. The mobile phone charger got very hot in the socket and doesnt at home. The tv didnt work because the airial was broken. There was something splashed all up the wall in the waredrobe and mould above the shower door. The way breakfast was advertised, it suggested there was a cooked breakfast but it was a small bag of cornflakes and lots of sugary items. If i had known this there is no way i would have booked it. The reception manager did offer me a voucher for starbucks next door and that was welcome as it had a decent coffee but im on a special diet so could eat the roll only the fruit pot. We wont be book days inn again even though the guy on the desk was trying his best and was friendly.
Soggiorno di 2 notti a settembre 2023