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Recensioni per Cristal Ballena Boutique Hotel & Spa

3 out of 5
Cristal Ballena Boutique Hotel & Spa
7 km al Sur de Uvita, Costa Ballena, Ballena, Puntarenas

Recensioni

9,6

Eccezionale

Valutazione di 10 - Eccellente. 158 su 197 recensioni" "
Valutazione di 8 - Buono. 30 su 197 recensioni" "
Valutazione di 6 - Soddisfacente. 5 su 197 recensioni" "
Valutazione di 4 - Scarso. 1 su 197 recensioni" "
Valutazione di 2 - Terribile. 3 su 197 recensioni" "

9,8/10

Pulizia

9,8/10

Personale e servizio

9,4/10

Servizi

9,4/10

Condizioni e dotazioni della struttura

9,6/10

Ecosostenibilità

Recensioni

10/10 Eccellente

rosaria, milano

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
best hotel in Punta Ballenas CostaRica
top hotel the owner is a super nice man the place is wonderfull

6/10 Soddisfacente

Shirley

Mi è piaciuto: Personale e servizio
We had the villa and the AC was weak. The bedding just made us sweat and pillows were hard. We are not used to sleep in the humid hot room so had a hard time for two nights. I understand it’s next to the jungle but I’m not sure about seeing ants everywhere inside the room. Great birding location. Lots of yellow throated toucans. Unsure about the raving reviews of the restaurant. Basic choices and very high prices. The pool has no shade. Lots of lounge chairs.
Soggiorno di 2 notti ad aprile 2024
Risposta di Maria Fernanda Gonzalez - Customer Service, il giorno 26 apr 2024
Dear Shirley:Greetings from Cristal Ballena Boutique Hotel & Spa…!!!Thank you very much for your comments. We are very sorry for any inconvenience that you had during your stay at the hotel. We will talk with the staff about this situation and once again thank you for sharing this. Those observations help us to be better every day because we work very hard every day in order to offer to all our customers a wonderful time here. We hope you can visit us again in the future, our doors are always open. Kind regards,

10/10 Eccellente

Walter

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Soggiorno di 1 notte ad aprile 2024

10/10 Eccellente

Suzanne

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
What a gem. It’s a stunning property outmatched only by incredible, kind and helpful staff. From a special laundry request, to making sure I got to see the Tucáns, to remembering my drink of choice, they made me feel safe, special and well taken care of. Don’t hesitate to book this!
Soggiorno di 3 notti a marzo 2024
Risposta di Maria Fernanda Gonzalez - Customer Service, il giorno 15 mar 2024
Dear Suzanne:Greetings from Cristal Ballena Boutique Hotel & Spa…!!!Thank you very much for your fantastic comments. We are more than happy that you enjoyed your time with us. We work very hard every day in order to offer all our customers a wonderful time here. We hope you can visit us again in the future, our doors are always open. Kind regards,

10/10 Eccellente

Christina

Soggiorno di 1 notte a gennaio 2024
Risposta di Maria Fernanda Gonzalez - Customer Service, il giorno 16 gen 2024
Dear Christina:Greetings from Cristal Ballena Boutique Hotel & Spa…!!!Thank you very much for your good score about the hotel during your stay.We work very hard every day in order to offer all our customers a wonderful time here. We hope you can visit us again in the future, our doors are always open. Kind regards,

2/10 Terribile

Andres

Soggiorno di 2 notti a gennaio 2024
Risposta di Maria Fernanda Gonzalez - Customer Service, il giorno 16 gen 2024
Dear Andres:Greetings from Cristal Ballena Boutique Hotel & Spa…!!!We are very sorry for any inconvenience that you had during your stay at the hotel. Those observations help us to be better every day because we work very hard every day in order to offer to all our customers a wonderful time here. We hope you can visit us again in the future, our doors are always open. Kind regards,

10/10 Eccellente

Tiffany

Soggiorno di 2 notti a gennaio 2024
Risposta di Maria Fernanda Gonzalez - Customer Service, il giorno 2 feb 2024
Dear Tiffany:Greetings from Cristal Ballena Boutique Hotel & Spa…!!!Thank you very much for your good score about the hotel during your stay.We work very hard every day in order to offer all our customers a wonderful time here. We hope you can visit us again in the future, our doors are always open.Kind regards,

10/10 Eccellente

John

Soggiorno di 2 notti a dicembre 2023
Risposta di Maria Fernanda Gonzalez - Customer Service, il giorno 4 gen 2024
Dear John:Greetings from Cristal Ballena Boutique Hotel & Spa…!!!Thank you very much for your good score about the hotel during your stay.We work very hard every day in order to offer all our customers a wonderful time here. We hope you can visit us again in the future, our doors are always open. Kind regards,

10/10 Eccellente

Dale

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Staff was incredible, view from the room was wonderful. Dining at the restaurant was delicious. I will be staying here again.
Soggiorno di 1 notte a novembre 2023
Risposta di Maria Fernanda Gonzalez - Customer Service, il giorno 5 dic 2023
Dear Dale:Greetings from Cristal Ballena Boutique Hotel & Spa…!!!Thank you very much for your comments. We are more than happy that you enjoyed your time with us. We work very hard every day in order to offer all our customers a wonderful time here. We hope you can visit us again in the future, our doors are always open. Kind regards,

2/10 Terribile

Robert

Soggiorno di 1 notte a novembre 2023
Risposta di Maria Fernanda Gonzalez - Customer Service, il giorno 5 dic 2023
Dear Robert:Greetings from Cristal Ballena Boutique Hotel & Spa…!!!We are very sorry for any inconvenience that you had during your stay at the hotel. We hope you can visit us again in the future, our doors are always open. Kind regards,

10/10 Eccellente

Christopher

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
My gf and I booked a last minute stay at Cristal Ballena while visiting Costa Rica and could not be happier with our entire experience. We had decided to extend our stay in Costa Rica an additional 7 days to enjoy the costal area, choosing this boutique hotel from the reviews, which turned out to be an excellent choice. Everything from the location, the property, the Staff, the food and the overall amenities were absolutely excellent. The Staff and owners made us feel very comfortable and were very personable the entire time. The bartenders and wait staff were amazing and always very attentive, even remembered our names, which is always a nice touch. We had the privilege of meeting and getting to know the owners, enjoyed hearing the stories of their long time ownership and pride in the experience they were providing for people from all over the world for so many years. The room was very clean and had an excellent view from the balcony of the pool, the jungles below and all the way to the ocean. My gf was actually able to see a whale from our balcony! The Food was absolutely 5 star meals every night, such amazing flavors and professional presentation. The location was perfect for visiting the beach/ocean, waterfalls and several small towns within driving distance. We had a rental car, which I highly recommend. Needless to say, we will definitely be returning some day to revisit Cristal Ballena!!!
Risposta di Maria Fernanda Gonzalez - Customer Service, il giorno 5 mar 2024
Dear Christopher:Greetings from Cristal Ballena Boutique Hotel & Spa…!!!Thank you very much for your fantastic review. We are more than happy that you enjoyed your time with us. We work very hard every day in order to offer all our customers a wonderful time here. We hope you can visit us again in the future, our doors are always open. Kind regards,

10/10 Eccellente

Andrew

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Lovely grounds, large swimming pool, nice room and room balcony, good views of forest and ocean.
Soggiorno di 2 notti a novembre 2023
Risposta di Maria Fernanda Gonzales - Customer Service, il giorno 2 dic 2023
Dear Andrew:Greetings from Cristal Ballena Boutique Hotel & Spa…!!!Thank you very much for your comments. We are more than happy that you enjoyed your time with us. We work very hard every day in order to offer all our customers a wonderful time here. We hope you can visit us again in the future, our doors are always open. Kind regards,

10/10 Eccellente

JEREL

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Wonderland
Amazing and magical place to stay.
Soggiorno di 1 notte a novembre 2023
Risposta di Maria Fernanda Gonzalez - Customer Service, il giorno 3 nov 2023
Dear Jerel:Greetings from Cristal Ballena Boutique Hotel & Spa…!!!Thank you very much for your comments. We are more than happy that you enjoyed your time with us. We work very hard every day in order to offer all our customers a wonderful time here. We hope you can visit us again in the future, our doors are always open. Kind regards,

10/10 Eccellente

Nahum

Soggiorno di 2 notti a ottobre 2023
Risposta di Maria Fernanda Gonzalez - Customer Service, il giorno 2 dic 2023
Dear Nahum:Greetings from Cristal Ballena Boutique Hotel & Spa…!!!Thank you very much for your good score about the hotel during your stay.We work very hard every day in order to offer all our customers a wonderful time here. We hope you can visit us again in the future, our doors are always open. Kind regards

10/10 Eccellente

Richard

Soggiorno di 1 notte a ottobre 2023
Risposta di Maria Fernanda Gonzalez - Customer Service, il giorno 23 ott 2023
Dear Richard:Greetings from Cristal Ballena Boutique Hotel & Spa…!!!Thank you very much for your good score about the hotel during your stay.We work very hard every day in order to offer all our customers a wonderful time here. We hope you can visit us again in the future, our doors are always open. Kind regards,

10/10 Eccellente

Richard

Soggiorno di 3 notti a ottobre 2023
Risposta di Maria Fernanda Gonzalez - Customer Service, il giorno 23 ott 2023
Dear Richard:Greetings from Cristal Ballena Boutique Hotel & Spa…!!!Thank you very much for your good score about the hotel during your stay.We work very hard every day in order to offer all our customers a wonderful time here. We hope you can visit us again in the future, our doors are always open. Kind regards,

10/10 Eccellente

Jorge

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Es un hotel maravilloso por la conservación de la naturaleza, las hermosas vistas del mar, el bosque y las aves. La habitación excelente, amplia y con una vista maravillosa .
Soggiorno di 1 notte a ottobre 2023
Risposta di Maria Fernanda Gonzalez - Servicio al Cliente, il giorno 13 ott 2023
Estimado Jorge:Saludos desde Cristal Ballena Boutique Hotel & Spa... !!!Muchas gracias por tus comentarios. Estamos más que felices de que hayas disfrutado tu tiempo con nosotros. Trabajamos muy duro todos los días para ofrecer a todos nuestros clientes un momento maravilloso aquí. Esperamos que pueda volver a visitarnos en el futuro, nuestras puertas siempre estarán abiertas.Saludos cordiales,

10/10 Eccellente

Bill

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The property is hill side and has amazing views of the mountain and of the Pacific Ocean. The staff is warm and friendly.
Soggiorno di 3 notti a settembre 2023
Risposta di Maria Fernanda Gonzalez - Customer Service, il giorno 29 set 2023
Dear Bill:Greetings from Cristal Ballena Boutique Hotel & Spa…!!!Thank you very much for your comments. We are more than happy that you enjoyed your time with us. We work very hard every day in order to offer all our customers a wonderful time here. We hope you can visit us again in the future, our doors are always open. Kind regards,

10/10 Eccellente

Marcia

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
We had a wonderful weekend! Definetevely a place to go back!
Soggiorno di 1 notte a settembre 2023
Risposta di Maria Fernanda Gonzalez - Customer Service, il giorno 26 set 2023
Dear Marcia:Greetings from Cristal Ballena Boutique Hotel & Spa…!!!Thank you very much for your comments. We are more than happy that you enjoyed your time with us. We work very hard every day in order to offer all our customers a wonderful time here. We hope you can visit us again in the future, our doors are always open. Kind regards,

10/10 Eccellente

Regina

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The room was spacious with a beautiful view. The staff was very friendly and professional. The pool was also beautiful and pleasing. Very close to the beach.
Soggiorno di 2 notti a luglio 2023
Risposta di Maria Fernanda Gonzalez - Customer Service, il giorno 31 lug 2023
Dear Regina:Greetings from Cristal Ballena Boutique Hotel & Spa…!!!Thank you very much for your comments. We are more than happy that you enjoyed your time with us. We work very hard every day in order to offer all our customers a wonderful time here. We hope you can visit us again in the future, our doors are always open. Kind regards,

10/10 Eccellente

Hazel

Soggiorno di 2 notti a giugno 2023
Risposta di Maria Fernanda Gonzalez - Customer Service, il giorno 28 giu 2023
Dear Hazel:Greetings from Cristal Ballena Boutique Hotel & Spa…!!!Thank you very much for your good score about the hotel during your stay.We work very hard every day in order to offer all our customers a wonderful time here. We hope you can visit us again in the future, our doors are always open. Kind regards,

10/10 Eccellente

Jason

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Excelente
Excelente localización, trato amable y profesional, cocina de primera
Soggiorno di 2 notti a giugno 2023
Risposta di Maria Fernanda Gonzalez - Customer Service, il giorno 19 giu 2023
Estimado Jason:Saludos desde Cristal Ballena Boutique Hotel & Spa.. !!!Muchas gracias por tus comentarios. Estamos más que felices de que hayas disfrutado tu tiempo con nosotros. Trabajamos muy duro todos los días para ofrecer a todos nuestros clientes un momento maravilloso aquí. Esperamos que pueda volver a visitarnos en el futuro, nuestras puertas siempre estarán abiertas.Saludos cordiales,

10/10 Eccellente

Ronald, naples

Soggiorno di 2 notti a maggio 2023
Risposta di Maria Fernanda Gonzalez - Customer Service, il giorno 7 lug 2023
Dear Ronald:Greetings from Cristal Ballena Boutique Hotel & Spa…!!!Thank you very much for your good score about the hotel during your stay.We work very hard every day in order to offer all our customers a wonderful time here. We hope you can visit us again in the future, our doors are always open. Kind regards,

10/10 Eccellente

Sudhakar

Soggiorno di 1 notte a giugno 2023
Risposta di Maria Fernanda Gonzalez - Customer Service, il giorno 13 giu 2023
Dear Sudhakar:Greetings from Cristal Ballena Boutique Hotel & Spa…!!!Thank you very much for your good score about the hotel during your stay.We work very hard every day in order to offer all our customers a wonderful time here. We hope you can visit us again in the future, our doors are always open. Kind regards,

10/10 Eccellente

Sharon

Soggiorno di 2 notti a giugno 2023
Risposta di Maria Fernanda Gonzalez - Customer Service, il giorno 26 giu 2023
Dear Sharon:Greetings from Cristal Ballena Boutique Hotel & Spa…!!!Thank you very much for your good score about the hotel during your stay.We work very hard every day in order to offer all our customers a wonderful time here. We hope you can visit us again in the future, our doors are always open.Kind regards,

10/10 Eccellente

Expedia

Soggiorno di 2 notti a maggio 2023
Risposta di Maria Fernanda Gonzalez - Customer Service, il giorno 15 mag 2023
Dear Customer:Greetings from Cristal Ballena Boutique Hotel & Spa…!!!Thank you very much for your good score about the hotel during your stay.We work very hard every day in order to offer all our customers a wonderful time here. We hope you can visit us again in the future, our doors are always open.

10/10 Eccellente

Philipp, London

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Unique location. Stunning and well maintained gardens and area surrounding the resort. Great food. Beautiful pool. Nice, friendly staff.
Soggiorno di 7 notti ad aprile 2023
Risposta di Maria Fernanda Gonzalez - Customer Service, il giorno 12 mag 2023
Dear Philipp:Greetings from Cristal Ballena Boutique Hotel & Spa…!!!Thank you very much for your comments. We are more than happy that you enjoyed your time with us. We work very hard every day in order to offer all our customers a wonderful time here. We hope you can visit us again in the future, our doors are always open. Kind regards,

6/10 Soddisfacente

Viaggiatore verificato

Mi è piaciuto: Pulizia e personale e servizio
Non mi è piaciuto: Comfort della camera
Very cool setting. Got to see a couple of Toucans near the pool. The room had issues with the shower and the mattress was very hard and uncomfortable.
Soggiorno di 1 notte ad aprile 2023
Risposta di Maria Fernanda Gonzalez - Customer Service, il giorno 21 apr 2023
Dear Guest:Greetings from Cristal Ballena Boutique Hotel & Spa…!!!Thank you very much for your comments. We are very sorry for any inconvenience that you had during your stay at the hotel. We will talk with the staff about this situation and once again thank you for sharing this. Those observations help us to be better every day because we work very hard every day in order to offer to all our customers a wonderful time here. We hope you can visit us again in the future, our doors are always open.

10/10 Eccellente

GERALD

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 3 notti a marzo 2023
Risposta di Maria Fernanda Gonzalez - Customer Service, il giorno 18 mar 2023
Dear Gerald:Greetings from Cristal Ballena Boutique Hotel & Spa…!!!Thank you very much for your good score about the hotel during your stay.We work very hard every day in order to offer all our customers a wonderful time here. We hope you can visit us again in the future, our doors are always open. Kind regards,

10/10 Eccellente

Kent

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte a marzo 2023
Risposta di Maria Fernanda Gonzalez - Customer Service, il giorno 5 apr 2023
Dear Kent:Greetings from Cristal Ballena Boutique Hotel & Spa…!!!Thank you very much for your good score about the hotel during your stay.We work very hard every day in order to offer all our customers a wonderful time here. We hope you can visit us again in the future, our doors are always open. Kind regards,

10/10 Eccellente

Pnina

Soggiorno di 3 notti a febbraio 2023
Risposta di Maria Fernanda Gonzalez - Customer Service, il giorno 18 mar 2023
Dear Pnina:Greetings from Cristal Ballena Boutique Hotel & Spa…!!!Thank you very much for your good score about the hotel during your stay.We work very hard every day in order to offer all our customers a wonderful time here. We hope you can visit us again in the future, our doors are always open. Kind regards,

10/10 Eccellente

Gerard

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Great experience
The property is quite lovely with beautiful vegetation and great views. Staff was very responsive and resolved any issue quickly. Food was very good and we would stay there again.
Soggiorno di 2 notti a febbraio 2023
Risposta di Maria Fernanda Gonzalez - Customer Service, il giorno 17 feb 2023
Dear Gerard:Greetings from Cristal Ballena Boutique Hotel & Spa…!!!Thank you very much for your good score and comments about the hotel during your stay. We are more than happy that you enjoyed your time with us. We work very hard every day in order to offer all our customers a wonderful time here. We hope you can visit us again in the future, our doors are always open. Kind regards,

10/10 Eccellente

Alexandra

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Soggiorno di 1 notte a febbraio 2023
Risposta di Maria Fernanda Gonzalez - Customer Service, il giorno 14 mar 2023
Dear Alexandra:Greetings from Cristal Ballena Boutique Hotel & Spa...!!!Thank you very much for your comments. We are more than happy that you enjoyed your time with us. We work very hard every day in order to offer all our customers a wonderful time here. We hope you can visit us again in the future, our doors are always open. Kind regards,

8/10 Buono

PABLO, OROTINA

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Nice place.
Soggiorno di 1 notte a febbraio 2023
Risposta di Maria Fernanda Gonzalez - Customer Service, il giorno 6 feb 2023
Dear Pablo:Greetings from Cristal Ballena Boutique Hotel & Spa…!!!Thank you very much for your comments. We are more than happy that you enjoyed your time with us. We work very hard every day in order to offer all our customers a wonderful time here. We hope you can visit us again in the future, our doors are always open. Kind regards,

10/10 Eccellente

Katherine

Viaggio con la famiglia
Mi è piaciuto: Condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a gennaio 2023
Risposta di Maria Fernanda Gonzalez - Customer Service, il giorno 23 gen 2023
Dear Katherine:Greetings from Cristal Ballena Boutique Hotel & Spa…!!!Thank you very much for your comments. We are more than happy that you enjoyed your time with us. We work very hard every day in order to offer all our customers a wonderful time here. We hope you can visit us again in the future, our doors are always open. Kind regards,

10/10 Eccellente

Katherine

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 2 notti a gennaio 2023
Risposta di Maria Fernanda Gonzalez - Customer Service, il giorno 20 gen 2023
Dear Katherine:Greetings from Cristal Ballena Boutique Hotel & Spa…!!!Thank you very much for your good score about the hotel during your stay.We work very hard every day in order to offer all our customers a wonderful time here. We hope you can visit us again in the future, our doors are always open. Kind regards,

10/10 Eccellente

Simon

10/10 Eccellente

James

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Best place i have ever encountered
Truely an all inclusive top rated 5 star resort. The staff, the food, the room, the property layout, the vistas, the rain forest paths and walks were all that anyone could ever hope for when experiancing CR. Art work, stone sculptures, flowers, birds and forest rivers made you feel that you were in a adult wonderland. A special thanks to Herbert for his engraciating personality, and to the owner Andreis who was so sweet and and so down to earth. Our lives have changed from this experiance. We are already planing our next stay there and will be bringing family.
Soggiorno di 5 notti a dicembre 2022
Risposta di Maria Fernanda Gonzalez, Customer Service, il giorno 19 dic 2022
Dear James:Greetings from Cristal Ballena Boutique Hotel & Spa…!!!Thank you very much for your fantastic comments. We are more than happy that you enjoyed your time with us. We work very hard every day in order to offer all our customers a wonderful time here. We hope you can visit us again in the future, our doors are always open. Kind regards,

10/10 Eccellente

Adolf

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Excellent hotel, beautiful surroundings and friendly staff
Risposta di Maria Fernanda Gonzalez - Customer Service, il giorno 14 dic 2022
Dear Adolf:Greetings from Cristal Ballena Boutique Hotel & Spa…!!!Thank you very much for your good score about the hotel during your stay.We work very hard every day in order to offer all our customers a wonderful time here. We hope you can visit us again in the future, our doors are always open. Kind regards,

10/10 Eccellente

Catherine

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura

8/10 Buono

SERGIO

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
El servicio excelente, fueron muy amables. Estaban esperando cuando llegamos. El hotel es muy lindo. Nos dieron late checkout
Soggiorno di 1 notte a ottobre 2022
Risposta di Maria Fernanda Gonzalez, Customer Service, il giorno 15 ott 2022
Estimado Sergio:Saludos desde Cristal Ballena Boutique Hotel & Spa... !!!Muchas gracias por tus comentarios. Estamos más que felices de que hayas disfrutado tu tiempo con nosotros. Trabajamos muy duro todos los días para ofrecer a todos nuestros clientes un momento maravilloso aquí. Esperamos que pueda volver a visitarnos en el futuro, nuestras puertas siempre estarán abiertas.Saludos,

10/10 Eccellente

Maribelle

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
We arrived late and the security guard gave us our key to the room. Too bad we only went to stay for the night and continue our road trip in the morning. Will definitely plan to stay a couple of days next time to be able to enjoy all facilities and upgrades. Wonderful service. Excellent breakfast.
Soggiorno di 1 notte a settembre 2022
Risposta di Maria Fernanda Gonzalez - Customer Service, il giorno 20 set 2022
Dear Maribelle:Greetings from Cristal Ballena Boutique Hotel & Spa…!!!Thank you very much for your good score about the hotel during your stay. We work very hard every day in order to offer all our customers a wonderful time here. We hope you can visit us again in the future, our doors are always open. Kind regards,

10/10 Eccellente

Eduardo

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 2 notti a luglio 2022
Risposta di Maria Fernanda Gonzalez - Customer Service, il giorno 3 ago 2022
Dear Eduardo: Greetings from Cristal Ballena Boutique Hotel & Spa…!!! Thank you very much for your good score about the hotel during your stay. We work very hard every day in order to offer all our customers a wonderful time here. We hope you can visit us again in the future, our doors are always open. Kind regards,

10/10 Eccellente

Frederic

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Memorable stay for our family. The surroundings provide countless opportunities to explore the rain forest and the hotel provides a great place to unwind and relax. Great pool and restaurant.
Soggiorno di 3 notti a luglio 2022
Risposta di Maria Fernanda Gonzalez - Customer Service, il giorno 29 lug 2022
Dear Frederic: Greetings from Cristal Ballena Boutique Hotel & Spa…!!! Thank you very much for your good score about the hotel during your stay. We work very hard every day in order to offer all our customers a wonderful time here. We hope you can visit us again in the future, our doors are always open. Kind regards,

10/10 Eccellente

Tammie

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The staff was wonderfully professional and courteous. We were taken care of from the beginning of our 14 day stay. I will return to this beautiful hotel with the gorgeous people from Costa Rica. I simply loved it. T. McRae
Soggiorno di 14 notti a giugno 2022
Risposta di Maria Fernanda Gonzalez, Customer Service, il giorno 28 giu 2022
Dear Tamie: Greetings from Cristal Ballena Boutique Hotel & Spa…!!! Thank you very much for your good score about the hotel during your stay and your beautiful comments. We work very hard every day in order to offer all our customers a wonderful time here. We hope you can visit us again in the future, our doors are always open. Kind regards,

10/10 Eccellente

Luis, Miami

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Great place for a gateway
Soggiorno di 3 notti a maggio 2022
Risposta di Maria Fernanda Gonzalez, Customer Service, il giorno 15 giu 2022
Dear Luis: Greetings from Cristal Ballena Boutique Hotel & Spa…!!! Thank you very much for your comments. We are more than happy that you enjoyed your time with us. We work very hard every day in order to offer all our customers a wonderful time here. We hope you can visit us again in the future, our doors are always open. Kind regards,

10/10 Eccellente

Christine, Milton

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Fantastic scenery, lovely room, friendly attentive staff, massive pool, great food.
Soggiorno di 1 notte a maggio 2022
Risposta di Maria Fernanda Gonzalez, Customer Service, il giorno 9 mag 2022
Dear Christine: Greetings from Cristal Ballena Boutique Hotel & Spa…!!! Thank you very much for your good score about the hotel during your stay. We work very hard every day in order to offer all our customers a wonderful time here. We hope you can visit us again in the future, our doors are always open. Kind regards,

10/10 Eccellente

Christine, Milton

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Great friendly staff. Took granddaughter to spa for a nail "treat" but only had gel so they sent someone shopping to purchase regular nail polish that can be used on a child. Fantastic scenery, loads of birds, huge pool, great food & service. Would recommend to anyone.
Soggiorno di 2 notti a maggio 2022
Risposta di Maria Fernanda Gonzalez, Customer Service, il giorno 6 mag 2022
Dear Christine: Greetings from Cristal Ballena Boutique Hotel & Spa…!!! Thank you very much for your good score about the hotel and we are more than happy that you enjoyed the property during your stay. We work very hard every day in order to offer all our customers a wonderful time here. We hope you can visit us again in the future, our doors are always open. Kind regards,

10/10 Eccellente

Richard

Soggiorno di 2 notti ad aprile 2022
Risposta di Maria Fernanda Gonzalez, Customer Service, il giorno 27 apr 2022
Dear Richard: Greetings from Cristal Ballena Boutique Hotel & Spa…!!! Thank you very much for your good score about the hotel during your stay. We work very hard every day in order to offer all our customers a wonderful time here. We hope you can visit us again in the future, our doors are always open. Kind regards

10/10 Eccellente

Theresa

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The grounds on this property are just gorgeous view and pool are amazing. The staff was very friendly and all-around wonderful. We had wonderful massages and women were so nice. The facility is very clean. The only thing that could have been better was the beds are a bit hard but some people may like that.
Soggiorno di 2 notti ad aprile 2022
Risposta di Maria Fernanda Gonzalez, Customer Service, il giorno 25 apr 2022
Dear Theresa: Greetings from Cristal Ballena Boutique Hotel & Spa…!!! Thank you very much for your good score and comments about the hotel during your stay. We work very hard every day in order to offer all our customers a wonderful time here. We hope you can visit us again in the future, our doors are always open. Kind regards,