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Recensioni per Fairfield Inn & Suites Baltimore BWI Airport

2.5 out of 5
Fairfield Inn & Suites Baltimore BWI Airport
1020 Andover Rd, Linthicum Heights, MD

Recensioni

9,0

Meraviglioso

Valutazione di 10 - Eccellente. 489 su 799 recensioni" "
Valutazione di 8 - Buono. 208 su 799 recensioni" "
Valutazione di 6 - Soddisfacente. 64 su 799 recensioni" "
Valutazione di 4 - Scarso. 25 su 799 recensioni" "
Valutazione di 2 - Terribile. 13 su 799 recensioni" "

9,2/10

Pulizia

9,0/10

Personale e servizio

8,6/10

Servizi

9,2/10

Condizioni e dotazioni della struttura

8,8/10

Ecosostenibilità

Recensioni

10/10 Eccellente

Patrick

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The hotel was "clean" and the staff were great. Thanks to everyone for making our stay nice.
Soggiorno di 1 notte a maggio 2024
Risposta di GM, il giorno 3 mag 2024
Thank you for your review and the time you took to give us your feedback. We are looking for your next visit.

6/10 Soddisfacente

DEBORAH

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte ad aprile 2024
Risposta di GM, il giorno 6 mag 2024
Dear Valued Guest, thank you for the review and for the time you spent to provide us with your feedback.

10/10 Eccellente

Aileen

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
For our needs it is exactly what we need and staff is so courteous
Soggiorno di 1 notte ad aprile 2024
Risposta di GM, il giorno 29 apr 2024
Dear Valued Guest,Thank you for the review and for the time you took to give us your feedback.Hope to see you again soon.Hotel's Team

6/10 Soddisfacente

Meghan

Viaggio con la famiglia
Mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
One of the reasons we booked here was because of the cheaper extended stay parking. It is advertised that parking is only $7 a night while you are away. When we checked in and asked about the parking we were told that they would not honor this as we didn’t book a package with parking. I didn’t even know that was an option. When I asked what I was supposed to do I was told to park at the airport. Exactly what we were trying to avoid.
Soggiorno di 1 notte a marzo 2024
Risposta di GM, il giorno 5 apr 2024
Dear valued guest, thank you for your review and sorry for the inconvenience.Because of the limited number of parking slots we limited it to the guests inhouse and the packages, the option of leaving the car for 7 a night is removed from the webpage since the end of January. We honor any reservations that has been made before this date. Thank you again

6/10 Soddisfacente

Susan

Viaggio di coppia
Non mi è piaciuto: Servizi
Can hear everything going on from our room in the hallway . We were there for 5 nights and it was the same breakfast every morning . Gym equipment was broken .
Soggiorno di 5 notti a marzo 2024
Risposta di GM, il giorno 2 apr 2024
Dear Valued Guest, thank you for the review and for the time to give us your feedback about your stay.So sorry for not meeting your expectations, looking forward welcoming you again to the hotel.Hotel’s Team

8/10 Buono

Aileen

Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
The women at the check in desk was very friendly and efficient. Entering the room, the TV was on, pillows were on a chair, no sheets or blankets on bed, no towels or shower curtain. Again the woman on the desk was super apologetic but we went somewhere else
Soggiorno di 1 notte a marzo 2024
Risposta di cod, il giorno 26 mar 2024
Thank you for the feedback. Please contact the property directly and an agent would be more than happy to assist you. Again, thank you for choosing the Fairfield by Marriott- BWI.

10/10 Eccellente

Andrea

Soggiorno di 1 notte a marzo 2024
Risposta di GM, il giorno 15 apr 2024
Dear Valued Guest, thank you for the review and for the time to give us your feedback about your stay.Looking forward welcoming you again to the hotel soon.Hotel’s Team

10/10 Eccellente

Tatiana

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
This was one of our more positive hotel experiences. Staff were courteous & the cleanliness of the hotel was top notch. I couldn’t ask for much more.
Soggiorno di 1 notte a febbraio 2024
Risposta di GM, il giorno 15 mar 2024
Dear Valued Guest, thank you for the review and for the time to give us your feedback about your stay.Looking forward welcoming you again to the hotel soon.Hotel’s Team

6/10 Soddisfacente

Maribeth

Viaggio con la famiglia
Mi è piaciuto: Personale e servizio, servizi, condizioni e dotazioni della struttura
Non mi è piaciuto: Pulizia
Found a big hair in the bedsheets. Caused us to fear that the sheets had not been changed before we came. Which was pretty horrible feeling to deal with all night. Other than that the whole place was great.
Soggiorno di 1 notte a marzo 2024
Risposta di GM, il giorno 14 mar 2024
I recognize your time is valuable and appreciate the feedback you have taken the time to provide.Maintaining a clean atmosphere within our guest rooms and common areas is important and I apologize that we did not fulfill that expectation during your visit. finding a hair in the bedsheets is not a nice thing and it is by far away from our standards, this has been shared with our housekeeping leaders to ensure this is an isolated incident.My hope is the next time you are in the area, you will give us another chance to provide the guest experience we strive to deliver.

10/10 Eccellente

Deborah

Soggiorno di 1 notte a marzo 2024
Risposta di GM, il giorno 2 apr 2024
Dear Valued Guest, thank you for the review and for the time to give us your feedback about your stay.Looking forward welcoming you again to the hotel soon.Hotel’s Team

4/10 Scarso

Jason

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Pulizia
Non mi è piaciuto: Personale e servizio
When I checked in the woman was preoccupied….she didn’t tell me how much the hotel room was prior to asking me to sign for the cost. When I asked her she could not tell me the cost just said I had to sign. Then, I asked about the extended parking and was informed that this was no longer offered. Hotel was clean. Pool was small, but nice.
Soggiorno di 1 notte a marzo 2024
Risposta di GM, il giorno 5 mar 2024
Hello, so sorry for any inconvenience occurred while checking in. The GM is in the hotel now if you want to stop before checking out to speak to him. Thanks for the review and sorry again that the check in was below your expectations.

6/10 Soddisfacente

Masood

Viaggio con la famiglia
Mi è piaciuto: Pulizia e personale e servizio
Breakfast hour is very short. Didn’t use WiFi. Hotel charge those services for the day
Soggiorno di 1 notte a marzo 2024
Risposta di GM, il giorno 4 mar 2024
Dear Valued Gues,Dear Valued Guest,On behalf of the entire hotel team, I want to thank you for sharing your feedback about your latest stay at the Fairfield Inn & Suites BWI.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! We never charge for WiFi, unless you want the upgraded connection.We hope to welcome you again soon.Sincerely,Hotel's Team

2/10 Terribile

Leslie

Mi è piaciuto: Condizioni e dotazioni della struttura
Non mi è piaciuto: Personale e servizio
I called a head twice about parking there while we were on vacation and the person I talked to said that wouldn't be a problem. I also asked them if each person in my party (4) could pay for their own rooms and was told "no problem". When we arrived, we were told there was no parking and we couldn't split the rooms. We had to find out where to park etc. Not a good experience.
Soggiorno di 1 notte a febbraio 2024
Risposta di GM, il giorno 29 feb 2024
We are so sorry that we were not up to your expectations and this parking issue confused your plans. We really hope that you give us another chance and stay with us again to prove that this is an isolated issue.

10/10 Eccellente

Larry

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
This is an excellent hotel. Its spotlessly clean, good staff, great breakfast, excellent value.
Soggiorno di 2 notti a febbraio 2024
Risposta di GM, il giorno 23 feb 2024
Dear Valued Guest, thank you for the review and for the time to give us your feedback about your stay.Looking forward welcoming you again to the hotel soon.Hotel’s Team

10/10 Eccellente

Michael

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Pleasant staff, very clean, quite, and good breakfast
Soggiorno di 1 notte a febbraio 2024
Risposta di GM, il giorno 21 feb 2024
Thank you for sharing your feedback on your stay in our hotel. Also, thank you for choosing our hotel to stay. I am so glad that you enjoyed your stay, Looking forward to seeing you again soon.

8/10 Buono

Thomas, Robesonia

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Close to airport and offered free 24 hour transportation to the airport. Parking lot was small and only one person working at front desk so there was a line at check in and it take a while.
Soggiorno di 1 notte a febbraio 2024
Risposta di GM, il giorno 24 feb 2024
Thank you for your review and thanks for choosing the Fairfield Inn & Suites, sorry that you had to que when you were checking in, usually we don't face this issue but looks like you were unlucky for having many guests arriving at the same time. Thank you again,

10/10 Eccellente

Steven

Mi è piaciuto: Condizioni e dotazioni della struttura
Soggiorno di 1 notte a febbraio 2024
Risposta di GM, il giorno 14 feb 2024
Dear valued guest, thank you for the review and for the time to give us your feedback about your stay.Looking forward welcoming you again to the hotel soon.

10/10 Eccellente

Michelle

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Our stay was for 1 night but was amazing. The hotel is very clean and our king bed was comfortable. The breakfast was great and so many options to choose. The shuttle to airport was on time. 5 stars
Soggiorno di 1 notte a febbraio 2024
Risposta di GM, il giorno 12 feb 2024
Dear Valued Guest, It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with my team to know how we are doing in providing the highest level of guest service to achieve the highest level of guest experience. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon. Sincerely, Hotel's Team

10/10 Eccellente

Monica

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Very lovely hotel that’s clean, welcoming, comfortable. They offer plenty breakfast options that’s are highly recommended and delicious. Check in and check out are completely hassle free. Beds are super comfortable and the bathroom amenities are great as well.
Soggiorno di 1 notte a febbraio 2024
Risposta di GM, il giorno 12 feb 2024
Dear Valued Guest, It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with my team to know how we are doing in providing the highest level of guest service to achieve the highest level of guest experience. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon. Sincerely, Hotel's Team

10/10 Eccellente

JENEL

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Everything was fine
Soggiorno di 1 notte a febbraio 2024
Risposta di GM, il giorno 7 feb 2024
Dear Valued Guest, thank you for the review and for the time to give us your feedback about your stay.Looking forward welcoming you again to the hotel soon.Hotel’s Team

10/10 Eccellente

Jahsania

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The washer and dryer were a lifesaver as we were traveling with a baby.
Soggiorno di 1 notte a febbraio 2024
Risposta di GM, il giorno 6 feb 2024
Dear Valued Guest, thank you for the review and for the time to give us your feedback about your stay. Also, glad to know that the washers and dryers were helpful for your stay.Looking forward welcoming you again to the hotel soon.Hotel’s Team

8/10 Buono

Trecia

Soggiorno di 2 notti a gennaio 2024
Risposta di GM, il giorno 5 feb 2024
Dear Valued Guest, thank you for the review and for the time to give us your feedback about your stay.Looking forward welcoming you again to the hotel soon.Hotel’s Team

10/10 Eccellente

Amanda

Viaggio di lavoro, Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Stayed here after arriving at BWI airport late at night and drove home the next day. Hotel was close to the airport but was quiet enough that you couldnt hear the planes taking off/landing. Rooms were very clean and comfortable and breakfast was good.
Risposta di GM, il giorno 31 gen 2024
Thank you for your feedback and for the time filling this review.Very much looking forward welcoming you to the hotel next time.

10/10 Eccellente

Wells

Viaggio di coppia
Mi è piaciuto: Pulizia e personale e servizio
It was comfortable and had everything that was advertised.
Soggiorno di 1 notte a gennaio 2024
Risposta di GM, il giorno 28 gen 2024
Thank you dear valued guest for your review and for the time to give us your feedback. Looking forward welcoming you again in the hotel.

10/10 Eccellente

Brittany

Viaggio di gruppo
When I first walked into the room the first thing I noticed was the smell of the room. It smelt amazing. When I walked in further the room was cleaned and the sight was amazing. The staff here is very welcoming and very patient with the elderly. Definitely will book here again.
Soggiorno di 1 notte a gennaio 2024
Risposta di GM, il giorno 27 gen 2024
Dear Valued Guest, thank you for your review and for the time you took to give us your feedback, we are thrilled that you enjoyed your stay with us and looking forward for your next visit.

8/10 Buono

William

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Good breakfast but very limited in terms of options for dining within walking distance.
Soggiorno di 3 notti a gennaio 2024
Risposta di GM, il giorno 26 gen 2024
Dear Valued Guest,On behalf of the entire hotel team, I want to thank you for sharing your feedback about your latest stay at the Fairfield Inn & Suites BWI.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with my team to know how we are doing in providing the highest level of guest service to achieve the highest level of guest experience. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 Eccellente

KEVIN

Mi è piaciuto: Pulizia, condizioni e dotazioni della struttura, comfort della camera
Soggiorno di 1 notte a gennaio 2024
Risposta di GM, il giorno 26 gen 2024
Dear Valued guest, thank you for your review and thank you for choosing the Fairfield In & Suites BWI for your stay.

8/10 Buono

Caroline

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Called multiple times before getting through. Took half an hour. Called to ask about where to meet the shuttle just to be told No shuttle was available because of increment weather. Very upsetting since I was alone with a baby and lots of bags. But they did reimburse my Uber. Otherwise I loved my stay.
Soggiorno di 1 notte a gennaio 2024
Risposta di GM, il giorno 17 gen 2024
Dear Valued Guest, I am so sorry to hear about this experience and I wished they have mentioned to you at the first place that you shouldn't wait more than 12-15 minutes before getting an Uber and get reimbursed. So sorry again and hope to see you again in the hotel soon.

10/10 Eccellente

Étienne

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Soggiorno di 1 notte a dicembre 2023
Risposta di ffibwi, il giorno 9 gen 2024
Thank you for choosing the Fairfield Inn & Suites by Marriott for your travel needs!

8/10 Buono

Preston

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The staff is excellent! Very friendly! Love the coffee and tea availability.
Soggiorno di 1 notte a gennaio 2024
Risposta di GM, il giorno 8 gen 2024
Thank you for your time providing us with your feedback, and thank you for choosing the Fairfield Inn & Suites BWI for your stay.

10/10 Eccellente

Shawna

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Perfect for airport stay
Risposta di GM, il giorno 8 gen 2024
Thank you for your time providing us with your feedback, and thank you for choosing the Fairfield Inn & Suites BWI for your stay.

2/10 Terribile

Viaggiatore verificato

Viaggio con la famiglia
Non mi è piaciuto: Personale e servizio
Room/keycard
I’m very disappointed with my stay somehow there was an issue with our keycard and we were unable to access our room. No one was able to get us in the room for 3 or more hours no matter how many time they redid it or made new cards. I’m anemic and had to sit in the cold lobby the time until they decided to send someone to the hotel to fix the situation, and they were out off hot coco which is the only warm beverage that I drink. I just want to get in my warm room which I heated up for when we came back from the pool.The rooms are small. The staff was friendly, the kids were in the pool and after they got out we all were in the cold lobby 10 something at night. They did give the kids that were in the pool blankets. But it was weird being in swim attire in the lobby. I will never stay there again it was to many issues.
Soggiorno di 1 notte a gennaio 2024
Risposta di GM, il giorno 8 gen 2024
I am so sorry dear valued guest that your stay with the Fairfield Inn BWI was not up to your expectations. I wish you give us another chance to show that this was a very individual incident.

10/10 Eccellente

Cheyenne

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
We enjoyed our stay here. The breakfast has a lot of options and plenty of seating. Everything inside the room was easy to use & the pool/gym area were clean. Checking and check out was a breeze & we made use of the long term parking option for our trip. As well as the shuttle to and from BWI.
Soggiorno di 1 notte a dicembre 2023
Risposta di GM, il giorno 8 gen 2024
Thank you for your time providing us with your feedback, and thank you for choosing the Fairfield Inn & Suites BWI for your stay.

10/10 Eccellente

Shawna

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Great stay-exactly what was required for an airport stay
Risposta di GM, il giorno 5 feb 2024
Dear Valued Guest, thank you for the review and for the time to give us your feedback about your stay.Looking forward welcoming you again to the hotel soon.Hotel’s Team

10/10 Eccellente

Marguerite, Rehoboth

Soggiorno di 1 notte a dicembre 2023
Risposta di Alafeiah, il giorno 19 gen 2024
Thank you for staying with us! I'm happy you enjoyed your stay.

10/10 Eccellente

Juraj

Viaggio di gruppo, Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Risposta di GM, il giorno 7 feb 2024
Dear Valued Guest, thank you for the review and for the time to give us your feedback about your stay.Looking forward welcoming you again to the hotel soon.Hotel’s Team

10/10 Eccellente

Shena

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a dicembre 2023
Risposta di GM, il giorno 19 dic 2023
Thank you so much dear guest for your feedback and for choosing the Fairfield Inn & Suites. Hope to see you again soon.

10/10 Eccellente

Preston

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The lobby was bright and inviting. Young lady at the front desk was pleasant and friendly.
Soggiorno di 1 notte a dicembre 2023
Risposta di GM, il giorno 18 dic 2023
Dear valued guest, thank you for your feedback and for choosing the Fairfield Inn BWI. Will check tomorrow when I am in the office who checked you-in and will reward her.Hope to see you again soon.

10/10 Eccellente

Juraj

Mi è piaciuto: Pulizia e servizi
Risposta di GM, il giorno 7 feb 2024
Dear Valued Guest, thank you for the review and for the time to give us your feedback about your stay.Looking forward welcoming you again to the hotel soon.Hotel’s Team

8/10 Buono

Frederick

Viaggio con la famiglia
Mi è piaciuto: Pulizia
Nice hotel
Soggiorno di 1 notte a dicembre 2023
Risposta di GM, il giorno 7 dic 2023
Thank you for your feedback and that you chose our hotel for your recent stay.Hope we see you again soon.

10/10 Eccellente

Jeremiah

Mi è piaciuto: Pulizia, personale e servizio, comfort della camera
Great stay. Room was clean and roomy. Loved the walk in shower. Breakfasts were great. Easy check in and check out.
Soggiorno di 8 notti a novembre 2023
Risposta di GM, il giorno 6 dic 2023
Thank you for your feedback and for your time.Hope to see you again soon in the hotel.

10/10 Eccellente

Klade

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Really lovely and relaxing. Very helpful staff after a very long flight
Soggiorno di 1 notte a novembre 2023
Risposta di GM, il giorno 6 dic 2023
Thank you for your feedback and for your kind words.Hope to see you again on the hotel.

10/10 Eccellente

Richard

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a novembre 2023
Risposta di GM, il giorno 30 nov 2023
Thank you so much for your kind review and for the time takes to give us your feedback.So glad that you enjoyed your stay and look forward to welcoming you back soon.

10/10 Eccellente

Clemetine

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Loved everything ❤️
Soggiorno di 1 notte a novembre 2023
Risposta di GM, il giorno 30 nov 2023
Thank you so much for your review and for the time you took to give us your feedback. I am so glad that you liked our hotel, hope to see you again soon.

10/10 Eccellente

Jeremiah

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Excellent hotel near BWI in a safe, quiet area. Rooms and bathrooms very clean.
Soggiorno di 2 notti a novembre 2023
Risposta di GM, il giorno 29 nov 2023
Thank you for your review and for your feedback. Hope to see you soon again in the hotel

10/10 Eccellente

Wanda Lee

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Ordered the free shuttle but after waiting 45 minutes in the cold and rain we ended up taxi.
Soggiorno di 1 notte a novembre 2023
Risposta di GM, il giorno 28 nov 2023
We are very sorry for this inconvenience. Please contact the hotel manager to reimburse you for the taxi cost.

10/10 Eccellente

Nina

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The accommodations were just what we needed.
Soggiorno di 1 notte a novembre 2023
Risposta di GM, il giorno 28 nov 2023
Thank you for your feedback. Looking forward welcoming you again in the hotel.

10/10 Eccellente

Jeremiah

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
We've stayed there several times and will return.
Soggiorno di 1 notte a novembre 2023
Risposta di GM, il giorno 27 nov 2023
Dear valued guest, thank you for your feedback and for letting us know your experience with the shuttle. Please contact the general manager of the hotel to make a refund to the cab's charges.

10/10 Eccellente

Jeffrey

Soggiorno di 1 notte a ottobre 2023
Risposta di GM, il giorno 22 nov 2023
Dear Valued Guest,On behalf of the entire hotel team, I want to thank you for sharing your feedback about your latest stay at the Fairfield Inn & Suites BWI.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with my team to know how we are doing in providing the highest level of guest service to achieve the highest level of guest experience. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

8/10 Buono

Alison

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Needed another grab bar in the shower. Breakfast was excellent. Was surprised that you charged a fee for using a credit card... didn’t like that
Soggiorno di 2 notti a novembre 2023
Risposta di GM, il giorno 21 nov 2023
Dear Valued Guest,Thank you for your feedback and for choosing the Fairfield Inn & Suites BWI.We NEVER charge credit card fees and I am a bit surprised, please call the hotel's manager to check what are these charges.