Dear customer, We appreciate your assessment and your very positive comments describing our hotel as excellent. Thank you very much for recommending us. Best regards, Norma A., Customer Service

Thank you for your comments, the wifi should work properly, we note the relevant department. We hope to accommodate you again in our hotel in the future. Elisabet Robles. Department customer Service.

La ringrazio molto per i vostri commenti, aiutaci a migliorare. Speriamo di poter ospitarvi nel nostro hotel in futuro. Saluti, Elisabet Robles. Il servizio di assistenza.

Dear Yongling, thank you for your kind feedback regarding our excellent breakfast selections! It's a full buffet with cold and hot dishes, a coffee machine, fresh fruit, juices, a refrigerator for dairy products, cold cuts, and a variety of pastries—everything that a hotel of this category requires. We also offer lactose-free/gluten-free/vegan options.We strive to provide a memorable experience for all our guests. We look forward to welcoming you back soon. Warm regards, Anna R. Customer service.

Dear OrrieThank you very much for taking the time to share your opinion with us. We are extremely pleased to know that we have contributed to making your trip an unforgettable experience.

Lieber Axel,Wir danken Ihnen für Ihre Kommentare und dass Sie unseren Aufenthalt genossen haben. Wir freuen uns darauf, Sie bald wieder in unseren Hotels begrüßen zu dürfen.Mit freundlichen Grüßen,

Dear Carlo,It is a great pleasure to receive feedback like yours, and we appreciate your opinion through this channel. The location of our hotel is privileged, just a few meters from the port and the beach, next to Parque de la Ciutadella, one of the most beautiful parks in the city. Furthermore, it is very close to the tourist center in the Gothic Quarter, the oldest and most historic nucleus of Barcelona, where you have easy access to all the main monuments and attractions. The area is well connected by public transport to the rest of the city. Receiving feedback like yours is a pleasure; it motivates us to continue improving every day. We hope to see you again very soon at our hotel.Anna R.Customer Service

Dear BarnettThank you for taking the time to share your experience with us. We are pleased to hear that you found our room to be better than expected and that it was clean and quiet, albeit a bit small. We apologize for the difficulty with the safe key, and we will take steps to address this issue.We greatly appreciate your kind words and willingness to recommend us. It would be a pleasure to welcome you back if you decide to return to Barcelona in the future.Best regards,

Dear guest, Thank you very much for giving us the highest ratings, and especially for your evaluation of our staff. Receive a cordial greeting, Norma A., Customer Service

Distinguido/a huésped, Gracias por sus puntuaciones. Reciba un cordial saludo,

Distinguida huésped, Queremos agradecerle sinceramente sus altas puntuaciones y sus comentarios tan amables valorando diferentes aspectos de nuestro hotel. Opiniones como la suya nos animan mucho a seguir trabajando para que la estancia de nuestros clientes sea la más agradable posible. Reciba un afectuoso saludo,

Dear customer, Thank you very much for your rating and for your positive comments about our staff. Receive a cordial greeting, Norma A., Customer Service

Estimada huésped, Muchas gracias por su valoración. Atentamente, Norma A., Customer Service

Estimada clienta, Le agradecemos que nos haya valorado. Atentamente,

Dear customer, Thank you very much for your rating. Sincerely,

Dear customer,Thank you very much for rating us with the highest score. Best regards.

Dear customer,We appreciate your rating and your positive comments about our central location in the Born district. Receive warm regards.

Dear customer,Thank you very much for your rating and positive feedback, highlighting the friendliness of our staff and the comfort of your room. We are pleased to know that you had an enjoyable stay.Best regards,

Dear customer,Thank you very much for your evaluation and detailed comments. We are delighted to read that you found the central location of our hotel in the historic Born district, very close to the beach and other tourist attractions, to be ideal.Regarding your check-in experience, we are unaware of the reason why you were not correctly informed about the check-in time. In any case, we apologize for any inconvenience caused. However, we will forward your comment to the corresponding department for a thorough review of the situation. We appreciate your honesty, as comments like yours help us identify possible issues and strive to improve every day.Receive our sincere regards,

Dear costumer, Thanks for your report. Best regards, Customer Service

Dear Peter,We appreciate your positive feedback regarding the value for money and your intention to stay at our hotel again. Regarding the noise issue, we regret any inconvenience it may have caused. As most of our rooms are exterior and given our central location close to tourist attractions, the area can be lively, and we understand it might be bothersome when seeking tranquility, especially with open windows.However, if you choose to visit us again, we recommend mentioning your preference at the reception upon arrival. If available, we can offer you an interior room that better suits your preferences.Best regards,

Dear Artavazd,Thank you for your preference, and We are pleased that you enjoyed your stay with us . Kind regards,Paola Reservation department

Dear Rashmi;Thank you for sharing your experience. We appreciate your feedback on the location and understand the challenges you faced. Our apologies for the inconvenience with the AC and the bathroom issue. We'll address these promptly. We're glad to hear our front desk was helpful, and we hope the proximity to beautiful places and the metro station added some positive aspects to your stay. We value your insights and hope to have another opportunity to welcome you.kind regards,PaolaReservation department