Greetings from Hilton Beijing! Thank you for choosing Hilton Beijing for your trip and sharing your feedback with us during your busy schedule. We are sorry to know that your stay experience did not meet your expectations in terms of service, which caused you inconvenience. The purchase price of the umbrella is indeed relatively expensive, and we do help you bear part of the cost. In the future, we will also focus on training employees in the way of communication. The rating you provide is very important to us, and only through such feedback can we continuously improve the quality of our products and services. we are relentless in our efforts to provide our guests with the best possible service and stay experience. Thank you again for your comments and feedback, and we look forward to welcoming you back to Hilton Beijing.

Greetings from Hilton Beijing! Thank you very much for choosing Hilton Beijing and sharing your valuable feedback with us during your busy schedule. We are happy to hear that you had a satisfied experience, which means a lot to us and make us more confident to better serve our guests. We are relentless in our efforts to provide the best service and experience for our guests. Thank you again for your comments and feedback, and we sincerely look forward to having you back to Hilton Beijing again.

Greetings from Hilton Beijing! Thank you very much for choosing Hilton Beijing and sharing your valuable feedback with us during your busy schedule. We are happy to hear that you had a satisfied experience, which means a lot to us and make us more confident to better serve our guests. We are relentless in our efforts to provide the best service and experience for our guests. Thank you again for your comments and feedback, and we sincerely look forward to having you back to Hilton Beijing again.

Greetings from Hilton Beijing! Thank you very much for choosing Hilton Beijing and sharing your valuable feedback with us during your busy schedule. We are happy to hear that you had a satisfied experience, which means a lot to us and make us more confident to better serve our guests. We are relentless in our efforts to provide the best service and experience for our guests. Thank you again for your comments and feedback, and we sincerely look forward to having you back to Hilton Beijing again.

Greetings from Hilton Beijing! Thank you very much for choosing Hilton Beijing and sharing your valuable feedback with us during your busy schedule. We are happy to hear that you had a satisfied experience, which means a lot to us and make us more confident to better serve our guests. We are relentless in our efforts to provide the best service and experience for our guests. Thank you again for your comments and feedback, and we sincerely look forward to having you back to Hilton Beijing again.

Greetings from Hilton Beijing! Thank you very much for choosing Hilton Beijing and sharing your valuable feedback with us during your busy schedule. We are happy to hear that you had a satisfied experience, which means a lot to us and make us more confident to better serve our guests. We are relentless in our efforts to provide the best service and experience for our guests. Thank you again for your comments and feedback, and we sincerely look forward to having you back to Hilton Beijing again.

Greetings from Hilton Beijing! Thank you very much for choosing Hilton Beijing and sharing your valuable feedback with us during your busy schedule. We are happy to hear that you had a satisfied experience, which means a lot to us and make us more confident to better serve our guests. We are relentless in our efforts to provide the best service and experience for our guests. Thank you again for your comments and feedback, and we sincerely look forward to having you back to Hilton Beijing again.

Greetings from Hilton Beijing! Thank you very much for choosing Hilton Beijing and sharing your valuable feedback with us during your busy schedule. We are happy to hear that you had a satisfied experience, which means a lot to us and make us more confident to better serve our guests. We are relentless in our efforts to provide the best service and experience for our guests. Thank you again for your comments and feedback, and we sincerely look forward to having you back to Hilton Beijing again.

Greetings from Hilton Beijing! We appreciate you taking time during your busy schedule to share your recent experience of your stay with us, we are pleased to know that you enjoyed your stay with us. It is our mission to consistently delivering the highest possible service and stay experience to you. Thank you again for your valuable insights and look forward to welcoming you back soon.

Greetings from Hilton Beijing! Thank you very much for choosing Hilton Beijing and sharing your valuable feedback with us during your busy schedule. We are happy to hear that you had a satisfied experience, which means a lot to us and make us more confident to better serve our guests. We are relentless in our efforts to provide the best service and experience for our guests. Thank you again for your comments and feedback, and we sincerely look forward to having you back to Hilton Beijing again.

Greetings from Hilton Beijing! We appreciate you taking time during your busy schedule to share your recent experience of your stay with us, we are pleased to know that you enjoyed your stay with us. It is our mission to consistently delivering the highest possible service and stay experience to you. Thank you again for your valuable insights and look forward to welcoming you back soon.

Greetings from Hilton Beijing! Thank you for choosing Hilton Beijing for your trip and sharing your comments with us during your busy schedule. We are glad to know that you are very satisfied with our environment. We are relentless in our efforts to provide our guests with the best possible service and experience. Thank you again for your comments and feedback, and we look forward to welcoming you back to Hilton Beijing.

Greetings from Hilton Beijing! Thank you very much for choosing Hilton Beijing and sharing your valuable feedback with us during your busy schedule. We are happy to hear that you had a satisfied experience, which means a lot to us and make us more confident to better serve our guests. We are relentless in our efforts to provide the best service and experience for our guests. Thank you again for your comments and feedback, and we sincerely look forward to having you back to Hilton Beijing again.

Greetings from Hilton Beijing! Thank you very much for choosing Hilton Beijing and sharing your valuable feedback with us during your busy schedule. We are happy to hear that you had a satisfied experience, which means a lot to us and make us more confident to better serve our guests. We are relentless in our efforts to provide the best service and experience for our guests. Thank you again for your comments and feedback, and we sincerely look forward to having you back to Hilton Beijing again.

Greetings from Hilton Beijing! Thank you very much for choosing Hilton Beijing and sharing your valuable feedback with us during your busy schedule. We are happy to hear that you had a satisfied experience, which means a lot to us and make us more confident to better serve our guests. We are relentless in our efforts to provide the best service and experience for our guests. Thank you again for your comments and feedback, and we sincerely look forward to having you back to Hilton Beijing again.

Greetings from Hilton Beijing! Thank you for choosing to stay at Hilton Beijing recently and taking the time to share your feedback with us. We are so happy to know that you enjoyed your stay with us. I have passed on your feedback to the relevant department head for further investigation, training and improvement to ensure that guests can have a more comfortable stay experience. We are relentless in our efforts to provide our guests with the best possible service and stay experience. Thank you again for your comments and feedback, and we sincerely look forward to having you back to Hilton Beijing again.

We here at Hilton Beijing are so pleased that you enjoyed your recent stay with us. Thank you for taking the time to give us your valued feedback on your stay. We have shared it with relevant department heads and they might pass it on to all their team members so we can continue to live up to the Hilton promise. We thank you again for your valuable insights and look forward to welcoming you back.

Greetings from Hilton Beijing! Thank you for choosing to stay with us at Hilton Beijing and also for taking the time to share your feedback with us. The scores you have provided on various services are very important to us. I have shared it with relevant department heads and they might pass it on to all their team members so we can continue to live up to the Hilton promise. It is our mission to consistently delivering the highest possible service and stay experience to you. Thank you again for your valuable insights and look forward to welcoming you back soon.

来自北京希尔顿酒店的问候！非常感谢您选择下榻北京希尔顿酒店，并在百忙之中填写了酒店服务质量追踪的调查问卷。您所提供的评分对我们很重要。很高兴听到在您的入住期间我们的团队为您提供了您所期待的服务。我已经和所有部门负责人进行了分享，他们会将您的反馈传递给所有团队成员，这样我们就可以继续履行希尔顿承诺。 我们始终如一毫不懈怠的努力，旨在为我们的客人提供最好的服务以及入住体验。再次感谢您的评价与反馈，并期待您能够再次光临北京希尔顿酒店。

We here at Hilton Beijing are so pleased that you enjoyed your recent stay with us. It is wonderful to hear that our teams provided you with the Hilton service you have come to know and love. Thank you for taking the time to give us your valued feedback on your stay. I have shared it with all department heads so they might pass it on to all their team members so we can continue to live up to the Hilton promise. We look forward to welcoming you back to Hilton Beijing in the future.

Dear Philip, Thank you for choosing to stay with us at the Hilton Beijing and also for taking the time to share your feedback with us. The score you have provided is very important to us. We have shared your results with the relevant Heads of Department to continue to refine the level of service we offer to our guests. Reviewing your questionnaire, I have noted that we have not met your expectation in certain areas. I would appreciate if you could share with me some more details about your experience, so that we are able to make necessary improvement to our service on your next arrival. In the meantime, my team and I look forward to welcoming you back to our Hotel in the near future.

尊敬的客人，您好。 来自北京希尔顿酒店的问候。非常感谢您对我们的服务的认可。您的信任与支持是我们前进的最大动力。我们致力于为您提供舒适满意的入住体验，让您在北京希尔顿酒店留下美好的回忆。我们再次感谢您的评价及反馈，并期待您能再次光临北京希尔顿酒店。

We here at Hilton Beijing are so pleased that you enjoyed your recent stay with us. It is wonderful to hear that our teams provided you with the Hilton service you have come to know and love. Thank you for taking the time to give us your valued feedback on your stay. I have shared it with all department heads so they might pass it on to all their team members so we can continue to live up to the Hilton promise. We look forward to welcoming you back to Hilton Beijing in the future.

Dear SHAN We here at Hilton Beijing are so pleased that you enjoyed your recent stay with us. It is wonderful to hear that our teams provided you with the Hilton service you have come to know and love. Thank you for taking the time to give us your valued feedback on your stay. I have shared it with all department heads so they might pass it on to all their team members so we can continue to live up to the Hilton promise. We look forward to welcoming you back to Hilton Beijing in the future.

Dear Ingo, Greetings from Hilton Beijing! We appreciate you taking time during your busy schedule to share your recent experience of your stay with us, we are pleased to know that you enjoyed your stay with Hilton Beijing. I have shared your comments with our team members and they were very happy to hear them. We are always glad to hear comments, good or bad as they help us to understand how better to serve our guests. We thank you again for your valuable insights and look forward to welcoming you back on your next return to Beijing.

Dear Zayd, We here at Hilton Beijing are so pleased that you enjoyed your recent stay with us. It is wonderful to hear that our teams provided you with the Hilton service you have come to know and love. Thank you for taking the time to give us your valued feedback on your stay. I have shared it with all department heads so they might pass it on to all their team members so we can continue to live up to the Hilton promise. We look forward to welcoming you back to Hilton Beijing in the future.

尊敬的客人，您好！感谢您选择入住北京希尔顿酒店并给予我们好评。我们很高兴听到我们的团队为您提供了您所期待的服务，并在百忙中填写了酒店服务质量追踪的调查问卷。您所提供的评分对我们很重要。我已经和所有部门负责人进行了分享， 这样他们就可以把它传递给所有的团队成员, 这样我们就可以继续兑现希尔顿的承诺。真心期待您能再次光临北京希尔顿酒店。如果我能提供任何帮助，请随时与我联系。

Dear Lain, Greetings from Hilton Beijing and thank you for sharing your experience with us. As you saw, the hotel is just a few minutes’ walk away to the subway station as well as the diplomatic and business areas. We wish you a happy year in advance and look forward to welcoming you back to Hilton Beijing in the near future.

Dear guest,Greetings from Hilton Beijing! We appreciate you taking time during your busy schedule to share your recent experience of your stay with us, we are pleased to know that you enjoyed your stay with Hilton Beijing. We thank you again for your valuable insights and look forward to welcoming you back on your next return to Beijing. Yours sincerely,

Dear Anonymous, Thank you for choosing to stay at Hilton Beijing and I sincerely hope that you are enjoying your stay! We look forward to welcoming you back in the not so distant future and we will continue our best effort to you. Yours Sincerely

Dear Valued Guest, Thank you for choosing to stay at Hilton Beijing and I sincerely hope that you are enjoying your stay! We look forward to welcoming you back in the not so distant future and we will continue our best effort to you. Yours Sincerely

Dear Valued Guest, Greetings from Hilton Beijing and thank you for taking the time to review our hotel. We are delighted to hear that you enjoyed your stay and our service. We sincerely apologize for any disturbance caused and rest assured it was dealt with quickly and effectively. Safety and security of all guests is our top priority. Thank you for your feedback about the changeover of decorations and we appreciate your understanding. The hotel has recently renovated its main tower guest rooms which are now open to guests to experience, may we suggest you try one of our new rooms on your next visit to Beijing. It is pleasing to hear you enjoyed your room upgrade and the scenery from this room. We hope that we can welcome you back in the future to experience another side of the hotel. Yours sincerely,

Dear Jiyoung, Greetings from Hilton Beijing and thank you for sharing your experience on Expedia. It is a great pleasure to hear that you enjoyed our clean rooms and we sincerely apologize for the smoking smell. All our rooms in line with government policy are non-smoking. We have feedback to our Housekeeping team. We apologize once again and look forward to welcoming you back soon. Yours sincerely, Hilton Beijing

Dear Anonymous, Greetings from Hilton Beijing and thank you for sharing your experience with us on Expedia. It is really a great pleasure to hear that you enjoy our service and our facilities. We sincerely look forward to welcoming you back soon. Yours sincerely,

Dear Jhony, Greetings from Hilton Beijing and thank you for taking time to share your experience with us. I have already shared your feedback to our team especially Concierge and Housekeeping team and they are delighted to hear that you enjoy our room and service. Looking forward to welcoming you back to Hilton Beijing soon. Yours sincerely,

Dear Valued Guest, Thank you for choosing to stay at Hilton Beijing and I sincerely hope that you are enjoying your stay! We look forward to welcoming you back in the not so distant future and we will continue our best effort to you. Yours Sincerely

Dear Valued Guest, Thank you for choosing to stay at Hilton Beijing and I sincerely hope that you are enjoying your stay! We look forward to welcoming you back in the not so distant future and we will continue our best effort to you. Yours Sincerely

Dear TAKAYA, Thank you for choosing to stay at Hilton Beijing and I sincerely hope that you are enjoying your stay! We look forward to welcoming you back in the not so distant future and we will continue our best effort to you. Yours Sincerely

Dear Valued Guest, Thank you for choosing to stay at Hilton Beijing and I sincerely hope that you are enjoying your stay! We look forward to welcoming you back in the not so distant future and we will continue our best effort to you. Yours Sincerely

Dear Hiro, Greetings from Hilton Beijing and thank you for sharing your experience on Expedia. We are delighted that you enjoyed your stay. I have shared your feedback about breakfast with our culinary team and they were delighted. We look forward to having you back to Hilton Beijing soon and wish you all the best for 2020. Yours sincerely,