Dear Ms. Nada , we would like to thank you for taking time to send us your valuable feedback about our Hotel, which we will take them in consideration and share it with the management and especially the location of your room for next time . Hope to welcome you again soon .Best Regards, George Aoun

Dear Mr. Fadi , Thank you for choosing to stay in our hotel and for taking the time to share with us with the valuable feedback regarding your recent journey. I am very glad to hear it was a lovely experience and we work hard to exceed our guests' expectations by providing an excellent service consistently. I will definitely share your encouraging comments with our staff, as it is a token of appreciation for their hard work. We are looking forward to welcoming you back soon.Best Regards, George Aoun

Dear Mr. Samer , Thank you for choosing to stay in our hotel and for taking the time to share with us with the valuable feedback regarding your recent journey. I am very glad to hear it was a lovely experience and we work hard to exceed our guests' expectations by providing an excellent service consistently. I will definitely share your encouraging comments with our staff, as it is a token of appreciation for their hard work. We are looking forward to welcoming you back soon.Best Regards, George Aoun

"Dear Mr. Mikhael thank you for your review we do appreciate your comments which will be shared with our team to rectify the toilets issue in the future . Hope to welcome you again soon .Best Regards, George Aoun

Dear Mr. Mohammad thank you for your feedback about our colleague Carine , we do appreciate your comments about the refurbishment and will take it into consideration , and we apologize for any inconvenience . and we hope to welcome you again soon in our new renovated rooms .Best Regards, George Aoun

Dear Mr. Mansour thank you for your feedback we do appreciate your comments about the refurbishment and will take it into consideration , but our black out curtain are heavy enough to darken the room and sorry again for the inconvenient , and we hope to welcome you again soon in our new renovated rooms .Best Regards, George Aoun

Dear Stephanie,, many thanks for taking the time to fill the review for us , we will sharing this excellent comment with the team ,, best regards

Dear Ms. Ghida thank you for your feedback we do appreciate your comments about the Spa and the hotel which will be shared with our team and we apologize for any inconvenience . and we hope to welcome you again soon in much better condition .Best Regards, George Aoun

Dear Hero , many thanks for sharing your comments with us , and we are looking forward to welcome you again in our new renovated rooms ,best regrads

Dear Mr.Khaled Thank you for your feedback and for being our guest, we appreciate your time sharing your review and we do hope to welcome you again soon .Best Regards,

Dear Mrs.Houry Thank you for your positive feedback and for being our guest, we appreciate your time sharing your review , which will be shared with our team . and we do hope to welcome you again soon .Best Regards,

Dear Mr.Daniel Thank you for your feedback and for being our guest, we appreciate your time sharing your review , which will be shared with our team . and we do hope to welcome you again soon .Best Regards,

Dear Mr.ELie Thank you for your positive feedback and for being our guest, we appreciate your time sharing your review , which will be shared with our team . and we do hope to welcome you again soon .Best Regards, George Aoun

Dear Mr. Anonymous Thank you for your amazing feedback and for being our guest, we apreciate your time sharing your review , which will be shared with our team . and we do hope to welcome you again soon .Best Regards, George Aoun

Dear Mr. Mustapha Thank you for your feedback and for being our guest, we appreciate your time sharing your review , which will be shared with our team . ,we are continuously working towards enhancing our guests experience and we do hope you will see you again soon and do not be late this time .Best Regards, George Aoun

Dear Mr. Ahmad , I was delighted to receive your review of appreciation , and was especially pleased to read your kind words about our associates . It made me happy to know you feel at home with us. Working with clients like you make the long and arduous hours worthwhile and provide much needed encouragement. Mr. Ahmad, I have shared your review of appreciation to the staff and they too appreciate your feedback and vow to work harder to ensure further excellence in their customer service efforts and I'm so pleased to know that it brightens your day. Thank you once again for your compliment and appreciation.

Dear Mr. Majed , It is with great concern and regret I received your review outlining the experienced you had with food service. First and foremost, on behalf of Al Bustan Hotel I would like to personally apologize for your inconvenience. I assure you we are taking the necessary steps to prevent it from happening in the future. Upon thorough review of the situation, we narrowed the cause to and have noted your comment. Appropriate discipline with our associates has been carry out to rectify the shortfall and details will be catch up and all went well pleasantly. Also, I would like to confirm that we will be more keen in future detailing our hospitality service.

Dear Mr. Ghassan, Thank you for taking the time to write a most complimentary review about your recent stay at Al Bustan Hotel & SPA . I greatly appreciate your kind words about our hotel and you had an exceptional stay. We do look forward to the opportunity of welcoming you back to the hotel in the near future. Best Regards, George Aoun General Manager, Al Bustan Hotel & SPA

Thank you for taking the time to share your comments regarding your recent stay at Al Bustan Hotel & SPA . I was however i was disappointed to learn about the inconvenience you faced regarding the front desk service and room cleanliness. . Rest assured this will be communicated with the respective teams and will be given more and additional attention to in the future. I sincerely hope we will have the pleasure of welcoming you back in the near future so that we can provide you with a more complete experience. General Manager Georges Aoun

Dear Mr. Anonymous ,, we would to take this opportunity to thanks you for time spends on writing your review and great to know that you enjoyed our location on the top of the mountain . with regards to the upgrade , we pleased to let you know that we started partially started removing our rooms . regards

Dear Mr. / Mrs Anonymous , Thank you for taking the time to write a most complimentary review about your recent stay at Al Bustan Hotel & SPA . I greatly appreciate your kind words about our hotel and in particular your comments about our “nice service and clean hotel ” . We do look forward to the opportunity of welcoming you back to the hotel in the near future.

Dear Sir / madam, Thank you for taking the time to write a very positive feedback about your recent stay at Al Bustan Hotel & SPA . I greatly appreciate your kind words, We do look forward to the opportunity of welcoming you back to the hotel in the near future. Best Regards, George Aoun General Manager, Al Bustan Hotel & SPA

Dear Valued Guest I would like to thank you for taking the time to share your review on expedia.com about your recent stay at Al Bustan Hotel ! We truly value your review as it is through comments like yours that we are able to uphold our commitment to excellence and provide the best service possible. Please accept our sincere apologies for not being able to meet your expectations during your stay in some areas , and we hope to have another opportunity to better your experience with us whenever your travels bring you back to Al Bustan Hotel . thank you again

Thank you for the review. We hope to welcome you again soon

Thank you for your review. We are so happy you enjoyed your stay and the spa. Hope to welcome you again soon