Hi Manuela,Thank you for taking the time to rate your stay with us. I am sorry to see that you haven't left any feedback and I would be keen to discuss what we could have done to improve your stay.Please feel free to contact me on 02890923500 option 5 so I can learn more and see how we could have improved your experience.Warm Regards,Alice S

Dear Valued Guest Thank you for your feedback during your recent stay. We are sorry to read your comments on your room being cold. Our team are always at hand to ensure that all our guests have a comfortable stay. Room temp can be controlled in our rooms, if any issues we have our maintenance team on site. We apologize for any inconvenience. Hope we have the opportunity to welcome you back again. Regards Geraldine McLarnon

Thank you for choosing The Crowne Plaza Belfast, Many thanks for sharing all your feedback. Regards Geraldine Mclarnon

Good afternoon Ashley, Thank you for taking the time to review your stay with usI am thrilled to see that you had an excellent experience.We hope to be able to welcome you back again soon.Warm Regards, Madalina ConstantinAssistant Front Office Manager

Good evening Peter, Thank you for taking the time to provide such a lovely review on your recent stay.I am thrilled to hear how much you enjoyed the hotel .We hope to be able to welcome you back again soon.Warm Regards, Madalina ConstantinAssistant Front Office Manager

Good morning Mr Thomas, Thank you for taking the time to provide such a lovely review on your recent stay.I am thrilled to hear how much you enjoyed the. I will make sure to pass your lovely comments onto the teams as they always aim to provide our guests with an unforgettable experience.We look forward to welcoming you again.Warm Regards, Madalina ConstantinAssistant Front Office Manager

Good morning Martin, Thank you for taking the time to provide such a lovely review on your recent stay.I am thrilled to hear how much you enjoyed the hotel and breakfast. I will make sure to pass your lovely comments onto the teams as they always aim to provide our guests with an unforgettable experience.We look forward to welcoming you again.Warm Regards, Madalina ConstantinAssistant Front Office Manager

Good evening Roy, Thank you for taking the time to review your stay with us. I am glad to see that you had a great stay. We look forward to welcoming you again.Warm Regards, Madalina Constantin

Good morning Marc, I would like to start by apologizing to you for the inconveniences you might have caused during your stay.We strive to make each stay as pleasant and comfortable as possible, and we appreciate that you brought your experience to our attention. We take feedback seriously and will coach our team to make the necessary changes so we can provide a better experience in the future.I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.Warm Regards, Madalina ConstantinAssistant Front Office Manager

Good evening Bernadette, I would like to apologise for the inconveniences that we might have caused during your stay. The hotel has the River Bar Bistro which does not require a booking, is based on walk ins, first come first served basis, and the Green room restaurant, which does require to book a table in advance. Leisure centre is open from 6am to 22pm Monday to Friday and in weekend is open from 8am to 8pm and requires booking slots. The leisure centre can also be accessed after 11am, check out time. They provide changing rooms, showers and lockers. All this information would have been sent with your booking confirmation at the time of booking. Once again please accept my apologies for the miscommunication experienced. Warm Regards, Madalina Constantin

Hi Christine,Thank you for the 10/10 rating. We are so pleased that you enjoyed your experience and look forward to welcoming you again.Warm Regards,Alice S

Hi Julie-Ann,Thank you for the 5/5 rating. We look forward to having the pleasure of welcoming you again.Warm Regards,Alice S

Hi Julia,Thank you for the 10/10 rating. We are so pleased that you had an enjoyable experience and look forward to welcoming you again.Warm Regards,Alice S

Hi Kwok Hung,Thank you for taking the time to rate your stay.We hope that you will choose to stay with us again.Warm Regards,Alice S

HI Leona,Thank you for the 10/10 review. I am so thrilled to see that you had a wonderful stay and we look forward to welcoming you again.Warm Regards,Alice S

Hi Deepak, Thank you for the 10/10 rating. We hope to have the pleasure of welcoming you again soon. Warm regards, Robyn.

Hi Shirley,Thank you for taking the time to tell us about your stay.I am so pleased to hear that the room was lovely and warm.We hope to have the pleasure of welcoming you again.Warm Regards,Alice S

Hi Thomas James,Thank you for rating your stay.I am sorry to see that we did not meet your expectations and would be keen to speak with you regarding this.Please contact myself directly to discuss where we could have improved on your experience.We hope that you will choose to stay again.Warm Regards,Alice S

Hi Mark,Thank you for the 5/5 review.We hope to have the opportunity to welcome you again.Warm Regards & Happy Holidays,Alice S

Hi Karen,Thank you for the 5/5 review.We hope to have the opportunity to welcome you again.Warm Regards & Happy Holidays,Alice S

Hi Hayley,Thank you for rating your stay.I am sorry to see that we only scored a 3/5 and would be keen to learn more.Please feel free to contact us and discuss this as your feedback is extremely valuable to us and we use feedback, such as yours, to continuously make changes to our brand to improve the guest experience.Warm Regards,Alice S

Hi Moira,Thank you for the 5/5 review. I am so pleased to see that all your staff interactions were so lovely and we hope that we will have the opportunity to welcome you again.Warm Regards,Alice S

Hi,Thank you for the 5/5 review,We look forward to welcoming you again.Warm Regards,Alice S

Hi Jill,Thank you for the 10/10 review.We look forward to welcoming you again.Warm Regards,Alice S

Hi Sarah,Thank you for the 10/10 review.We look forward to welcoming you again.Warm Regards,Alice S

Hi Shaheriyar,Thank you for the 10/10 review.We look forward to welcoming you again.Warm Regards,Alice S

Hi Gérard,Thank you for the 10/10 rating. We hope to have the pleasure of welcoming you again soon.Warm regards,Alice S

Hi Lee,Thank you for the 10/10 rating. We hope to have the pleasure of welcoming you again soon.Warm regards,Alice S

Hi Stephen,Thank you for taking the time to provide such detailed feedback. Please know that we use our guests feedback to help improve and coach our teams in order to provide a better service in the future.I am so pleased to see that the reception and green room teams had such a wonderful impact during your interactions and will be sure to pass your comments onto our chef and bar manager to investigate and coach their teams where required.I do hope that you will choose to stay with us again on your next visit to Belfast and show you that your experience in our bar was an exception.Warm Regards,Alice S

Hi Peter,Thank you for taking the time to review your stay with us.Yes, we are currently installing revolving doors at our front entrance. This work is due to be finished in the next couple of weeks .We look forward to welcoming you again.Warm Regards,Alice S

Hi Keith,Thank you for the 10/10 review.We look forward to welcoming you again.Warm Regards,Alice S

Hi Aidan,Thank you for the 5/5 review.We look forward to welcoming you again.Warm Regards,Alice S

Hi Joanna,Thank you for the 10/10 review. I am so pleased to see that you enjoyed the delicious breakfast and clean rooms.We look forward to welcoming you again.Warm Regards,Alice S

Hi Wim,Thank you for the 10/10 review.We look forward to welcoming you again.Warm Regards,Alice S

Hi Chris,Thank you for taking the time to review your stay.I am sorry to hear that you had an issue with the pool and will be sure to pass your comments onto the team.We hope that you will choose to stay with us again and show you that this experience was an exception.Warm Regards,Alice S

Hi Emma,Thank you for your 5/5 review.I will be sure to pass on your kind words to the team.We hope that you will choose to stay with us again.Warm Regards,Alice S

Hi Sheila,Thank you for your 10/10 review.I am so pleased to hear that the staff had such a wonderful impact on your stay.We hope that you will choose to stay with us again.Warm Regards,Alice S

Hi Hugh,Thank you for your 5/5 review.We hope that you will choose to stay with us again.Warm Regards,Alice S

Hi Antonijs,Thank you for taking the time to tell us about your experience at Crowne Plaza Belfast.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience.We hope that you will give us the opportunity to welcome you again in the future.Warm Regards,Alice S

Hi Toyin,Thank you for your 5/5 review.We hope that you will choose to stay with us again.Warm Regards,Alice S

Hi Brady,Thank you for your lovely review.We hope that you will stay with us again.Warm Regards,Alice S

Hi Conor,Thank you for the 5/5 review.We look forward to welcoming you again.Warm Regards,Alice S

Hi Ashley,Thank you for taking the time to leave such a wonderful review. We are delighted to hear you had such a fantastic 2 nights and I will be sure to pass your lovely comments onto Naomi and the team. I am sure your kind words will make their day.We look forward to having the pleasure of welcoming you again.Warm Regards,Alice S

Hi Enjoy,Thank you for the 10/10 rating.We look forward to welcoming you again.Warm Regards,Alice S

Hi Natalie,Thank you for the 5* review. I am so pleased to hear you had a fabulous stay and will be sure to pass your kind words onto the teams.We look forward to welcoming you again.Warm Regards,Alice S

Hi Marina,Thank you for the 10/10 rating.We look forward to welcoming you again.Warm Regards,Alice S

Hi Monica,Thank you for your fantastic rating following your stay with us. We are delighted to hear how helpful and friendly you found the staff!We look forward to welcoming you back again in the future.Warm RegardsJeanettteFront Office Supervisor

Hi,Thank you for taking the time to rate your recent experience.I am so pleased to see that you found the staff friendly and helpful and look forward to having the opportunity to welcoming you again.Warm Regards,Alice S