Biancheria da letto di alta qualità, minibar, una cassaforte in camera

Recensioni per The Mandala Hotel Berlin

5 out of 5
The Mandala Hotel Berlin
Potsdamer Str. 3, Berlin, BE

Recensioni

9,4

Eccezionale

Valutazione di 10 - Eccellente. 751 su 1003 recensioni" "
Valutazione di 8 - Buono. 192 su 1003 recensioni" "
Valutazione di 6 - Soddisfacente. 35 su 1003 recensioni" "
Valutazione di 4 - Scarso. 16 su 1003 recensioni" "
Valutazione di 2 - Terribile. 9 su 1003 recensioni" "

9,6/10

Pulizia

9,4/10

Personale e servizio

9,2/10

Servizi

9,4/10

Condizioni e dotazioni della struttura

9,4/10

Ecosostenibilità

Recensioni

8/10 Buono

Antonio

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
just I asked to check the shower but no one checked it
Soggiorno di 3 notti a febbraio 2024
Risposta di The Mandala Team, il giorno 11 feb 2024
Dear Mr Ruffo,Thank you very much for providing us with your feedback about your stay at THE MANDALA HOTEL.Thank you for your positive review and feedback. I am sorry to hear that your concern regarding the shower review was not addressed. I will pass on your feedback so that the team can take note of this. We want to ensure that all requests from our guests are taken seriously and dealt with appropriately. We hope you still had a pleasant stay with us and look forward to welcoming you back in the future.Dear Mr. Ruffo, we thank you once more for your comment and we look forward to having you back as our guest again soon. Please do not hesitate to contact us if you have any questions or wishes.Yours sincerely, THE MANDALA Team

8/10 Buono

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
struttura moderna, vicino a Potsdamerplatz camera spaziosa e silenziosa
Soggiorno di 3 notti a ottobre 2019
Risposta di Hotel Manager, il giorno 21 ott 2019
Dea Guest, Thank you very much for sharing your great experience about your recent stay at THE MANDALA HOTEL. Your remarks about our location and spacious rooms are also well received. Your praise of the quiet atmosphere in our hotel delights us exceedingly. One of our most important goals is to establish a peaceful environment in the heart of Berlin in which our guests can fully reenergize after a tiring day. We thank you once more for your comment. Please do not hesitate to contact us if you have any questions or wishes. We look forward to having you back as our guest again soon. Kind regards, Your THE MANDALA Team

6/10 Soddisfacente

Viaggiatore verificato

Viaggio con la famiglia
Mi è piaciuto: Personale e servizio e condizioni e dotazioni della struttura
NON VALE IL PREZZO PAGATO PER PICCOLE COSE CHE POSSONO FARE GRANDE UN HOTEL.
Soggiorno di 2 notti a luglio 2019
Risposta di Hotel Manager, il giorno 8 ago 2019
Dear Guest, Thank you very much for providing us with your feedback about your stay at THE MANDALA HOTEL. It would be a great help for us if you could specify these points so that we can expedite our optimization process. We hope that your way leads you back to Berlin soon and that you will give us a second chance during your next visit. Kind regards, Your THE MANDALA Team

8/10 Buono

Angelo

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Tutto bene
Tutto bene, la camera era spaziosa, confortevole e pulita
Soggiorno di 2 notti a maggio 2019
Risposta di The Mandala Hotel, il giorno 21 giu 2019
Dear valued Guest, Thank you very much for your kind words about your stay at THE MANDALA HOTEL. Receiving positive feedback is always a great pleasure and we are very happy that you enjoyed your entire stay with us. Your review shows us that we are on the right path and as a result, it will be an additional motivation for our work in the future. It was our great pleasure being your hosts and we are looking forward to welcoming you back in Berlin soon.

6/10 Soddisfacente

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, comfort della camera
Non mi è piaciuto: Condizioni e dotazioni della struttura
sono in generale soddisfatta dell'hotel ma c'è un aspetto che è non risolto e riguarda la colazione per tre persone pagata a expedia e che non ho potuto usufruire perchè il giorno 6 gennaio la partenza dall'hotel per l'aeroporto era alle 7 e la colazione iniziava ad essere servita alla stessa ora. non c'era possibilità di averla in camera. pertanto vorrei da expedia il rimborso delle tre colazioni non furite. la permanenza all'hotel è stata dal 3 gennaio al 6 gennaio le date indicate sono sbagliate
Soggiorno di 3 notti a gennaio 2019
Risposta di THE MANDALA HOTEL, il giorno 16 gen 2019
Dear valued guest, Thank you very much for taking the time to comment on your recent stay at THE MANDALA HOTEL. We are happy to hear that you were generally pleased with your stay at our hotel. Nevertheless, we regret to hear that you could not enjoy our breakfast buffet on your last day due to your early flight. We would have been happy to give you a packed lunch to take with you on your journey, as our reception team offered you during check-out. Kindly be informed that we are not able to refund your breakfast, since you booked a rate including breakfast with Expedia. It was our great pleasure being your hosts and we are hoping to welcome you back at THE MANDALA HOTEL soon. Please do not hesitate to contact us if you have any questions or wishes.

4/10 Scarso

Michele

Mi è piaciuto: Pulizia
Non mi è piaciuto: Personale e servizio, condizioni e dotazioni della struttura, comfort della camera
Tutto deludente tranne la posizione
Letto e cuscino scomodissimi,costretti a coprirci con il piumone e durante la notte prendevamo fuoco per il troppo caldo.ascensori che viaggiavano per conto loro,la reception piccolissima e davanti alla porta d’ingresso. Ma la cosa che non ti aspetti da un cinque stelle e che la sera di San Silvestro neanche un presente in camera tipo un dolcetto oppure uno spumantino.tante altre piccole cose che non rendono un soggiorno piacevole.
Soggiorno di 4 notti a dicembre 2018
Risposta di THE MANDALA HOTEL, il giorno 10 gen 2019
Dear valued guest, Thank you for providing us with feedback about your stay at THE MANDALA HOTEL. We regret to hear that you did not enjoy your stay with us and that you did not recognize any details of our hotel that many of our guests value highly. It saddens us to hear that the mattresses were not to your liking. Despite they are indeed of the highest quality, we do realize that we cannot meet each guests’ expectations. For this reason, we offer additional bed toppers, which enable us to adjust the hardness to every guest's individual preference. Furthermore, we offer a variety of pillows to our guests. We apologize for the fact that this was not properly communicated during your stay. The space in our lobby is indeed limited due to architectural restraints. We try our best to use the space as well as possible. Many of our guests appreciate the private and calm atmosphere of our reception area. We regret that we were not able to meet your expectations of our hotel. However, we hope that your way leads you back to Berlin soon and that you will give us a second chance during your next visit.

10/10 Eccellente

Cristina

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Risposta di Your Mandala Team, il giorno 10 apr 2018
Thank you very much for rating your recent stay. We are glad to see that everything was to your satisfaction.

8/10 Buono

ANGEL, TURIN

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
QUALITA SUPERIOR
TUTTO VERAMENTE PERFETTO E DI CLASSE IN UN AMBIENTE CURATO E RILASSANTE
Soggiorno di 2 notti a marzo 2018
Risposta di Your Mandala Team, il giorno 29 mar 2018
Dear Angel, Thank you very much for your kind words about your recent stay at THE MANDALA HOTEL. We are glad you liked the ambiente of the hotel. At our reception, our staff members also speak French, Spanish, Russian, Turkish and of course the world language English. It is very commen at other hotels in Germany that the staff members speak only English and German. We do think we offer a very good range of languages at the reception. We are not quite sure what you mean by "piccola critica". Sarebbe un onore darti il benvenuto in futuro.

10/10 Eccellente

Luisella

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Tutto splendido! Alla prossima!
Soggiorno di 2 notti a settembre 2017
Thank you very much for your comment about your recent stay. We are glad to hear that you had a wonderful time with us. We are looking forward to your next visit.

10/10 Eccellente

salvatore, Capo d'Orlando

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Ottimo
Ottima esperienza, tutto eccellente, posizione, organizzazione, ecc
Soggiorno di 4 notti a luglio 2017
Risposta di The Mandala Team, il giorno 20 lug 2017
Thank you very much for your kind words about your stay at THE MANDALA HOTEL. Receiving positive feedback is always a great pleasure and we are very happy that you enjoyed your entire stay with us. It was our great pleasure being your hosts and we are looking forward to welcoming you back soon here in Berlin.

8/10 Buono

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Grazioso albergo in posizione strategica
Albergo confortevole senza sfarzo. Le stanze sono abbastanza ampie lineari e pulite. Bello l'ambiente dove viene servita la prima colazione luminoso e ordinato. La SPA all'ultimo piano offre dei tramonti fantastici. Nota di merito al ristorante QIU non ti aspetti di mangiare e bere così bene.
Risposta di THE MANDALA - Team, il giorno 29 dic 2016
Thank you very much for taking the time to write about your recent experience at THE MANDALA HOTEL. We are glad to hear that you have enjoyed your time with us. We are very sorry that you have not been so happy with the QIU, but we do hope this won´t stop you from visiting us again in the future.

10/10 Eccellente

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Fantastico , posizione ideale
Sono stata 6 anni fa e ci sono tornata. L'hotel è sempre molto accogliente, il personale è molto preparato e gentile , la colazione è meravigliosa, il ristorante ha 2 stellle Michelin. La posizione è ideale, comoda a tutto.
Risposta di themandalaberlin, il giorno 1 dic 2016
Ciao Lia, Thank you very much for taking the time to write about your experience you had at our hotel. We are glad that everything was to your satisfaction even after your last visit 6 years ago. We are looking forward to welcoming you back in the future.

10/10 Eccellente

Pres61, Riolo Terme

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Favoloso
Con un rapporto qualità/prezzo assolutamente introvabile in Italia il soggiorno è stato veramente gradevole. Posizione centrale, vicino a qualsiasi mezzo di trasporto, ambiente elegante ma senza troppi fronzoli. La sistemazione in camera spaziosa con a disposizione anche uno spazio studio ed un angolo cucina. Possibilità di usufruire gratuitamente anche della SPA situata all'ultimo piano. Veramente una sistemazione che consigliamo.

8/10 Buono

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
non all'altezza del prezzo, hotel anonimo mmmmmmmmmmmmmmmmmmmmmmmmm

8/10 Buono

Paola Patrizia

Mi è piaciuto: Comfort della camera

10/10 Eccellente

Marco

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera

8/10 Buono

silvia, milano

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Ottima posizione, manager suite confortevole
Abbiamo soggiornato proprio nelle giornate nelle quali si festeggiavano i 25 anni dell'unità della Germania. Tante manifestazioni alla Porta di Brandeburgo e nei dintorni. Si possono visitare a piedi, senza prendere mezzi pubblici molte attrazioni. Porta di Brandeburgo, Parlamento, checkpoint Charlie, filarmonica di Berlino...insomma tutto molto comodo. Le giornate sono state molto intense. Consiglio vivamente il soggiorno in questo albergo.

10/10 Eccellente

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera

8/10 Buono

Jacques

Viaggio di gruppo, Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Schönes Hotel aber Frühstück zu teuer Preis/Qualität
Soggiorno di 3 notti a maggio 2024

10/10 Eccellente

HIROHISA, Toyonaka

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
大変良い
Soggiorno di 4 notti a maggio 2024

10/10 Eccellente

Andreas

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Eingach klasse, gerne wieder es war toll.
Soggiorno di 2 notti a maggio 2024
Risposta di The Mandala Team, il giorno 8 mag 2024
Sehr geehrter Herr Welker,herzlichen Dank für das Feedback bezüglich Ihres Aufenthalts im THE MANDALA HOTEL.Wir freuen uns sehr zu hören, dass Sie Ihren Aufenthalt in unserem Haus so genossen haben. Wir bemühen uns sehr die Erwartungen unserer Gäste zu übertreffen und wir sind sehr froh, wenn uns dies gelingt.Wir würden uns sehr freuen, Sie möglichst bald wieder bei uns als Gast begrüßen zu dürfen und stehen Ihnen bei Fragen und Wünschen gerne zur Verfügung.Mit freundlichen Grüßen, Ihr THE MANDALA Team

10/10 Eccellente

Laura

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Wonderful hotel. Our room was exactly as the photographs. It was airy, spacious and very comfortable. The staff were happy and made you feel very welcome. Would stay here again on our return to Berlin.
Soggiorno di 3 notti ad aprile 2024
Risposta di The Mandala Team, il giorno 1 mag 2024
Dear Laura,Thank you very much for your kind words about your stay at THE MANDALA HOTEL.Receiving positive feedback is always a great pleasure and we are very happy that you enjoyed your entire stay with us.Especially your comments about our employees pleased us. Our staff works hard on fulfilling all of our guests’ wishes and comments like yours give us an additional motivation for the future.We look forward to having you back as a guest again soon and we stand at your disposal for any inquiry.Yours sincerely, THE MANDALA Team

10/10 Eccellente

James, West Hollywood

Mi è piaciuto: Pulizia
Soggiorno di 7 notti ad aprile 2024
Risposta di The Mandala Team, il giorno 8 mag 2024
Dear James,Thank you very much for taking the time to comment on your recent stay at THE MANDALA HOTEL.Our entire team works very hard on offering our guests a special experience and we are very glad when we achieve that goal.It was our great pleasure being your hosts and we are looking forward to welcoming you back in Berlin soon.Kind regards, Your THE MANDALA Team

10/10 Eccellente

Amnon, Closter

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
I likes my stay a lot, the only disadvantage being the fact that very few places nearby stayed open late
Soggiorno di 4 notti ad aprile 2024
Risposta di The Mandala Team, il giorno 28 apr 2024
Dear Amnon,Thank you very much for taking the time to comment on your recent stay at THE MANDALA HOTEL.Receiving positive feedback is always a great pleasure and we are very happy that you enjoyed your entire stay with us.It threathes us that there was nothing open late night during your stay. Our concierge is always happy to show you the activities and opportunities that Berlin has to offer also late at night.Dear Amnon, we thank you once more for your comment and we look forward to having you back as our guest again soon. Please do not hesitate to contact us if you have any questions or wishes.Kind regards, Your THE MANDALA Team

10/10 Eccellente

Craig Martin

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Excellent hotel. Great location. Clean today rooms. Wonderful staff. Good value for money.
Soggiorno di 3 notti ad aprile 2024
Risposta di The Mandala Hotel Team, il giorno 24 apr 2024
Dear Craig,Thank you very much for your kind words about your stay at THE MANDALA HOTEL.We are delighted to hear that your stay with us was very enjoyable and that thelocation of the hotel were perfectly according to your expectations.Especially your comments about our employees pleased us. Our staff works hard on fulfilling all of our guests’ wishes and comments like yours give us an additional motivation for the future.We look forward to having you back as a guest again soon and we stand at your disposal for any inquiry.Kind regards, Your THE MANDALA Team

10/10 Eccellente

Sara

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Lovely hotel in great neighborhood. We walked everywhere but transportation right there! Lots of restaurants and shopping if you are into that. The staff was wonderful. Very quiet and luxurious room. Love the robes and IPad with all the information you might need at your fingertips. Walk in closet and lots of storage. Breakfast was phenomenal and the bar makes great drinks! Thanks.
Soggiorno di 4 notti ad aprile 2024
Risposta di The Mandala Team, il giorno 19 apr 2024
Dear Sara,Thank you very much for your kind words about your stay at THE MANDALA HOTEL.We are delighted to hear that your stay with us was very enjoyable and that the location of the Hotel as well as the Breakfast were perfectly according to your expectations.Especially your comments about our employees pleased us. Our staff works hard on fulfilling all of our guests’ wishes and comments like yours give us an additional motivation for the future.Dear Sara, we thank you once more for your comment and we look forward to having you back as our guest again soon. Please do not hesitate to contact us if you have any questions or wishes.Kind regards, Your THE MANDALA Team

10/10 Eccellente

Thorvaldur

Mi è piaciuto: Servizi
Wonderful hotel, fabulous restaurant, fine location, spacious rooms, perfect from start to finish.
Soggiorno di 5 notti ad aprile 2024
Risposta di The Mandala Team, il giorno 19 apr 2024
Dear Thorvaldur,Thank you very much for your kind words about your stay at THE MANDALA HOTEL.We are delighted to hear that your stay with us was very enjoyable and that the location of the Hotel as well as the spacious rooms were perfectly according to your expectations.Your remarks about our breakfast in particular make us very happy because our team works hard on offering great products in a nice setting with an impeccable service.We look forward to having you back as a guest again soon and we stand at your disposal for any inquiry.Kind regards, Your THE MANDALA Team

10/10 Eccellente

Luc Van

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Het was geweldig. Het ontbijt was overheerlijk! Het personeel en bediening fantastisch!
Soggiorno di 5 notti ad aprile 2024
Risposta di The Mandala Team, il giorno 6 apr 2024
Dear Luc,Thank you very much for your kind words about your stay at THE MANDALA HOTEL.Our entire team works very hard on offering our guests a special experience and we are very glad when we achieve that goal.Especially your comments about our employees pleased us. Our staff works hard on fulfilling all of our guests’ wishes and comments like yours give us an additional motivation for the future.It was our great pleasure being your hosts and we are looking forward to welcoming you back in Berlin soon.Kind regards, Your THE MANDALA Team

10/10 Eccellente

Marcus, Chesterfield

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
An amazing place to stop in Berlin, also the staff are brilliant nothing to much trouble for them you just have to ask , we stopped in a Grand suite
Soggiorno di 3 notti a marzo 2024
Risposta di The Mandala Hotel, il giorno 22 mar 2024
Dear Marcus,thank you very much for taking the time to comment on your recent stay at THE MANDALA HOTEL.Receiving positive feedback is always a great pleasure and we are very happy that you enjoyed your entire stay with us.Your praise of our service delights us exceedingly because we strive to offer the best service and your comment shows us that we are on the right path.Dear Marcus, we thank you once more for your comment and we look forward to having you back as our guest again soon. Please do not hesitate to contact us if you have any questions or wishes.Kind regards, Your THE MANDALA Team

10/10 Eccellente

Robert

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Five star
Soggiorno di 3 notti a marzo 2024
Risposta di Jessica Späthe, il giorno 12 mar 2024
Dear Robert,Thank you very much for providing us with your feedback about your stay at THE MANDALA HOTEL.We are very glad to hear that you enjoyed your stay in our hotel so much.It was our great pleasure being your hosts and we are looking forward to welcoming you back in Berlin soon.Yours sincerely, THE MANDALA Team

10/10 Eccellente

Jeanette Tucker

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
This hotel is wonderful- the staff were lovely and considerate, the room was perfect and the location is ideal. It's perfectly located to find places to eat, see the Brandenburg Gate and the Reistag...and that is just the start! It's fab!
Soggiorno di 1 notte a marzo 2024
Risposta di Jessica Späthe, il giorno 17 mar 2024
Dear Ms. Tucker,Thank you very much for sharing your great experience about your recent stay at THE MANDALA HOTEL.We are delighted to hear that your stay with us was very enjoyable and that the room as well as the location were perfectly according to your expectations.Especially your comments about our employees pleased us. Our staff works hard on fulfilling all of our guests’ wishes and comments like yours give us an additional motivation for the future.Dear Ms. Tucker, we thank you once more for your comment and we look forward to having you back as our guest again soon. Please do not hesitate to contact us if you have any questions or wishes.Kind regards, Your THE MANDALA Team

10/10 Eccellente

Robert

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Fantastic hotel and location to explore all of Berlin
Soggiorno di 3 notti a febbraio 2024
Risposta di The Mandala Team, il giorno 13 feb 2024
Dear Robert,Thank you very much for your kind words about your stay at THE MANDALA HOTEL.We are delighted to hear that your stay with us was very enjoyable and that the Hotel as well as the location were perfectly according to your expectations.Dear Robert, we thank you once more for your comment and we look forward to having you back as our guest again soon. Please do not hesitate to contact us if you have any questions or wishes.Kind regards, Your THE MANDALA Team

10/10 Eccellente

Anders

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Mycket trevligt hotell. Toppen rum. Bra frukost men en av dagarna lite väl svårt att få bord en dag samt att produkterna tog slut lite för ofta. Inget stort problem. Mycket trevlig service minded personal. Jag ger gärna detta hotellet högsta betyg.
Soggiorno di 3 notti a febbraio 2024
Risposta di The Mandala Team, il giorno 14 feb 2024
Dear Anders,Thank you very much for your kind words about your stay at THE MANDALA HOTEL.We are delighted to hear that your stay with us was very enjoyable and that the staff as well as the room were perfectly according to your expectations.Our breakfast room offers space for around 50 persons. It is important to us that our guests feel comfortable in the morning to have a relaxed breakfast. This would not be possible in a room with a higher number of seats.However, it can happen that many of our guests wish to have breakfast at the same time, which unfortunately, can lead to a short wait.Dear Anders, we thank you once more for your comment and we look forward to having you back as our guest again soon. Please do not hesitate to contact us if you have any questions or wishes.Kind regards, Your THE MANDALA Team

10/10 Eccellente

Jörg

Soggiorno di 5 notti a febbraio 2024
Risposta di The Mandala Hotel, il giorno 9 feb 2024
Sehr geehrter Herr Roth,herzlichen Dank für die Bewertung Ihres Aufenthalts im THE MANDALA HOTEL.Wir freuen uns sehr zu hören, dass Sie Ihren Aufenthalt in unserem Haus so genossen haben. Wir bemühen uns sehr die Erwartungen unserer Gäste zu übertreffen und wir sind sehr froh, wenn uns dies gelingt.Wir würden uns sehr freuen, Sie möglichst bald wieder bei uns als Gast begrüßen zu dürfen und stehen Ihnen bei Fragen und Wünschen gerne zur Verfügung.Mit freundlichen Grüßen, Ihr THE MANDALA Team

8/10 Buono

Ian

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Luxury at Potsdamer Platz
One of my ‘go to’ hotels in Berlin. Nice large rooms with all mod-cons, great internet speed, comfortable, quiet, well-located and a great restaurant. Perhaps a little on the ‘pricey’ side but you get what you pay for to be honest. Rooms have a mini kitchen with hob, a few plates etc, sink and full fridge/freezer. Might be an idea to add a couple of pans though otherwise why have a hob?! Small problem with the bathtub this time took a tiny bit of shine off the 1-night stay. I would have complained but wasn’t worth it for the short stay. Reported to reception though and they were very apologetic.
Soggiorno di 1 notte a gennaio 2024
Risposta di The Mandala Team, il giorno 24 gen 2024
Dear Ian,We are delighted to hear that your stay with us was very enjoyable and that the rooms as well as the location were perfectly according to your expectations.We offer pots and pans on request to our guests. Please be so kind to inform us before your next reservation or upon arrival about the utensils you would like to use and we will provide them.If you have any problems with the furnishing or equipment in the room we are 24/7 available at the reception please let us know the problem and we will find a solution therefore.Dear Ian, we thank you once more for your comment and we look forward to having you back as our guest again soon. Please do not hesitate to contact us if you have any questions or wishes.Kind regards, Your THE MANDALA Team

10/10 Eccellente

Moritz

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Soggiorno di 3 notti a gennaio 2024
Risposta di The Mandala Team, il giorno 24 gen 2024
Sehr geehrter Herr Staubach,herzlichen Dank für die Bewertung Ihres Aufenthalts im THE MANDALA HOTEL.Es freut uns sehr zu hören, dass Sie Ihren Aufenthalt in unserem Haus so genossen haben. Wir bemühen uns sehr die Erwartungen unserer Gäste zu übertreffen und wir sind sehr froh, wenn uns dies gelingt.Wir würden uns sehr freuen, Sie möglichst bald wieder bei uns als Gast begrüßen zu dürfen und stehen Ihnen bei Fragen und Wünschen gerne zur Verfügung.Mit freundlichen Grüßen, Ihr THE MANDALA Team

10/10 Eccellente

Cyrus

Soggiorno di 9 notti a gennaio 2024
Risposta di The Mandala Team, il giorno 18 gen 2024
Dear Cyrus,Thank you very much for taking the time to comment on your recent stay at THE MANDALA HOTEL.Our entire team works very hard on offering our guests a special experience and we are very glad when we achieve that goal.Dear Cyrus, we thank you once more for your comment and we look forward to having you back as our guest again soon. Please do not hesitate to contact us if you have any questions or wishes.Kind regards, Your THE MANDALA Team

10/10 Eccellente

Natalia

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a gennaio 2024
Risposta di The Mandala Hotel, il giorno 9 gen 2024
Dear Natalia,Thank you very much for your kind words about your stay at THE MANDALA HOTEL.Our entire team works very hard on offering our guests a special experience and we are very glad when we achieve that goal.Dear Natalia, we thank you once more for your comment and we look forward to having you back as our guest again soon. Please do not hesitate to contact us if you have any questions or wishes.Kind regards, Your THE MANDALA Team

10/10 Eccellente

HINNIEHINHIN

Soggiorno di 4 notti a dicembre 2023
Risposta di The Mandala Hotel, il giorno 21 gen 2024
Dear Banno,Thank you very much for your kind words about your stay at THE MANDALA HOTEL.Our entire team works very hard on offering our guests a special experience and we are very glad when we achieve that goal.Dear Banno, we thank you once more for your comment and we look forward to having you back as our guest again soon. Please do not hesitate to contact us if you have any questions or wishes.Kind regards, Your THE MANDALA Team

10/10 Eccellente

Viaggiatore verificato

Mi è piaciuto: Personale e servizio, condizioni e dotazioni della struttura, comfort della camera
Soggiorno di 3 notti a dicembre 2023
Risposta di Mit freundlichen Grüßen, Ihr THE MANDALA Team, il giorno 29 dic 2023
Sehr geehrter Gast,herzlichen Dank für das Feedback bezüglich Ihres Aufenthalts im THE MANDALA HOTEL.Wir freuen uns sehr zu hören, dass Sie Ihren Aufenthalt in unserem Haus so genossen haben. Wir würden uns sehr freuen, Sie möglichst bald wieder bei uns als Gast begrüßen zu dürfen und stehen Ihnen bei Fragen und Wünschen gerne zur Verfügung.

10/10 Eccellente

Rachel

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Thank you!
Beautiful hotel! Wonderful and welcoming team and service - Thank you!
Soggiorno di 3 notti a dicembre 2023
Risposta di The Mandala Team, il giorno 26 dic 2023
Dear Rachel,Thank you very much for sharing your great experience about your recent stay at THE MANDALA HOTEL.Receiving positive feedback is always a great pleasure and we are very happy that you enjoyed your entire stay with us.Especially your comments about our employees pleased us. Our staff works hard on fulfilling all of our guests’ wishes and comments like yours give us an additional motivation for the future.Dear Rachel, we thank you once more for your comment and we look forward to having you back as our guest again soon. Please do not hesitate to contact us if you have any questions or wishes.Kind regards, Your THE MANDALA Team

10/10 Eccellente

Simon

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Excellent hotel with a very well planned and comfortable roommates
Risposta di The Mandala Hotel, il giorno 9 feb 2024
Dear Mr. Dixon,Thank you very much for sharing your great experience about your recent stay at THE MANDALA HOTEL.Our entire team works very hard on offering our guests a special experience and we are very glad when we achieve that goal.It was our great pleasure being your hosts and we are looking forward to welcoming you back in Berlin soon.Yours sincerely, THE MANDALA Team

10/10 Eccellente

Jennifer

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
We loved the hotel. The staff was friendly and helpful. The room were beautiful and the location excellent. We will return the next time we visit Berlin.
Soggiorno di 5 notti a dicembre 2023
Risposta di The Manadala Team, il giorno 21 dic 2023
Dear Jennifer,Thank you very much for your kind words about your stay at THE MANDALA HOTEL.We are delighted to hear that your stay with us was very enjoyable and that room as well as the location were perfectly according to your expectations.Especially your comments about our employees pleased us. Our staff works hard on fulfilling all of our guests’ wishes and comments like yours give us an additional motivation for the future.Furthermore, we are pleased to hear that you already decided in favor of our hotel for your next stay in Berlin again.Dear Jennifer, we thank you once more for your comment and we look forward to having you back as our guest again soon. Please do not hesitate to contact us if you have any questions or wishes.Kind regards, Your THE MANDALA Team

10/10 Eccellente

Reto

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 7 notti a ottobre 2023
Risposta di The Mandala Team, il giorno 17 dic 2023
Dear Guest,Thank you very much for taking the time to comment on your recent stay at THE MANDALA HOTEL.Our entire team works very hard on offering our guests a special experience and we are very glad when we achieve that goal.We look forward to having you back as a guest again soon and we stand at your disposal for any inquiry.Yours sincerely, THE MANDALA Team

6/10 Soddisfacente

shirley

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Non mi è piaciuto: Servizi
Extremely helpful all during our stay, would of liked complimentary water in the room upon arrival mattress on bed need to be thicker and more comfortable
Soggiorno di 3 notti a dicembre 2023
Risposta di Kind regards, Your THE MANDALA Team, il giorno 18 dic 2023
Dear Shirley, Thank you very much for taking the time to comment on your recent stay at THE MANDALA HOTEL.Our staff is trained to establish a warm and welcoming atmosphere and your feedback shows us that we are on the right path. Your advice regarding our beds is much appreciated as well. We agree with you that sleep is a priority and we work hard on offering our guests a good night’s rest. To achieve this goal we offer a variety of pillows and bed toppers to individualize the sleeping experience as good as possible. Your remarks about the complimentary water are also well received. Dear Shirley, we thank you once more for your comment and we look forward to having you back as our guest again soon. Please do not hesitate to contact us if you have any questions or wishes. Kind regards, Your THE MANDALA Team

8/10 Buono

Kenji

Soggiorno di 3 notti a dicembre 2023
Risposta di The Mandala Team, il giorno 17 dic 2023
Dear Guest,Thank you very much for taking the time to comment on your recent stay at THE MANDALA HOTEL.Our entire team works very hard on offering our guests a special experience and we are very glad when we achieve that goal.It was our great pleasure being your hosts and we are looking forward to welcoming you back in Berlin soon.Yours sincerely, THE MANDALA Team

10/10 Eccellente

Lars

Soggiorno di 3 notti a dicembre 2023
Risposta di The Mandala Team, il giorno 14 dic 2023
Dear Mr. Hoff,Thank you very much for your kind words about your stay at THE MANDALA HOTEL.Receiving positive feedback is always a great pleasure and we are very happy that you enjoyed your entire stay with us.It was our great pleasure being your hosts and we are looking forward to welcoming you back in Berlin soon.Kind regards, Your THE MANDALA Team

10/10 Eccellente

Andreas

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 3 notti a dicembre 2023
Risposta di The Mandala Team, il giorno 11 dic 2023
Dear Mr. Tysk,Thank you very much for taking the time to comment on your recent stay at THE MANDALA HOTEL.Receiving positive feedback is always a great pleasure and we are very happy that you enjoyed your entire stay with us.It was our great pleasure being your hosts and we are looking forward to welcoming you back in Berlin soon.Kind regards, Your THE MANDALA Team

10/10 Eccellente

John

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 2 notti a dicembre 2023
Risposta di The Mandala Team, il giorno 10 dic 2023
Dear John,Thank you very much for taking the time to comment on your recent stay at THE MANDALA HOTEL.Our entire team works very hard on offering our guests a special experience and we are very glad when we achieve that goal.It was our great pleasure being your hosts and we are looking forward to welcoming you back in Berlin soon.Kind regards, Your THE MANDALA Team

8/10 Buono

Viaggiatore verificato

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 10 notti a novembre 2023
Risposta di The Mandala Team, il giorno 9 dic 2023
Dear Guest,Thank you very much for taking the time to comment on your recent stay at THE MANDALA HOTEL.We are very glad to hear that you enjoyed your stay in our hotel so much.It was our great pleasure being your hosts and we are looking forward to welcoming you back in Berlin soon.Kind regards, Your THE MANDALA Team